Casino Manager Jobs in Nevada

JOB TITLE: Manager

DEPARTMENT: Beverage

• Schedule, train and evaluate beverage staff appearance and guest service follows service standards. They also resolve guest complaints, interview, hire and fire employees.
• Responsible for practicing, supporting and promoting the Company Service Standards at all time. Oversee beverage operations.
• Greets and welcomes all Guests in a pleasant and professional manner
• Must be able to initiate and engage in conversation in a professional and friendly manner with Guests and manage any escalated Guest interaction
• Works well with others, especially beverage servers, bartenders, barbacks, beverage supervisor, and slots supervisor
• Strictly adheres to responsible alcohol service standards and is able to successfully “slow down a guest” or cut off an intoxicated guest when necessary.
• Must be leaders rallying their team during heavy shifts, resolving conflicts and getting the job done
• Beverage Managers order adequate supplies of liquor and non-alcoholic drinks and maintain a sufficient inventory
• Through coaching, teaching and training, leads beverage department Team Members in the proper performance of their duties; leading by positive example at all times. Documents these actions as necessary.
• Investigates guest complaints as relates to Beverage

• Ability to read and speak English and communicate effectively with Guests, Team Members and Management in both written and verbal form

• Knowledge of property and amenities. Understanding of Fremont Street Experience to assist Guests.

• Work well with all departments.

• Ability to supervise multiple properties.

• Understand and comply with all company, departmental and Gaming Control Board rules and regulations, policies and procedures

• Ability to multitask

• Must be able to work any day of the week and any shift to include weekends and holidays. As well as work special events and concerts.

• Must be able to establish and maintain effective working relationship with Team Members and Guests

• Must be at least 21 years of age

• Must be able to obtain required work cards
  

• High School diploma or general education degree (GED) required

• Previous beverage experience preferred.

• Comfortable kneeling, carrying, bending, walking and standing for extended periods of time

• Work is typically in an area which may be unusually hot, cold, noisy and may contain secondhand smoke

• Ability to stand and walk for long periods of time

• Respond to emergencies and incidents within designated areas promptly and according to policy

• Ability to lift 50 pounds

• Constant contact with fellow Team Members and Guests