Center Operations Director Jobs
Center Operations Director jobs are open across healthcare, education, fitness and wellness, and nonprofit sectors, at every level from operations manager to VP of operations, with specializations in multi-site management, budget oversight, and staff leadership. Scan the live roles below and apply to whichever ones fit.
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The Director-IT Operations Support System (OSS) and Center of Excellence (COE) is responsible for leading the strategy, execution, software development, and continuous improvement of the systems and processes that enable end-to-end network service delivery. This leader serves as the IT steward for the Operational Support Systems (OSS) platforms and data that define, manage, and operate the company’s network, ensuring they are reliable, scalable, and aligned to business priorities. The role requires ownership of the technology capabilities that translate network infrastructure into customer-facing services, with a strong emphasis on automation and operational excellence.
This position gives you direct ownership of the full lifecycle of network service management (OSS), including service qualification, order orchestration, provisioning, activation, and service assurance. The Director ensures the seamless flow from customer order through service delivery and ongoing performance management, partnering closely with cross-functional teams. They own the accountability for enabling accurate network inventory, efficient order processing, and proactive monitoring to drive superior customer experience and business revenue growth.
A key focus of the role is leading strategic automation and modernization initiatives across network operations. The Director leads initiatives to reduce manual effort, improve provisioning speed, and increase scale through technologies such as integrations, application development, and process automation. They are responsible for identifying opportunities to streamline complex workflows, enhance data consistency, and improve operational efficiency while supporting ongoing transformation initiatives across fiber expansion, provisioning platforms, and network technologies.
The IT Director also serves as a cross-functional leader, integrating efforts across the organization and customer systems to deliver cohesive, end-to-end solutions. Success in this role requires strong leadership, the ability to operate across organizational boundaries, and a relentless focus on delivering high-quality, reliable services that directly impact customer satisfaction and business performance.
The ideal candidate will be a seasoned people leader of multiple managers and their teams within the OSS realm, with a span of 80+ associates across operations support departments.
Technical Execution: Responsible for the effective software development and SaaS configurations and support of all applications/technologies developed in-house or acquired from external sources. Ensure consistent adherence to technical and application development practices defined for the entire IT organization. Ensure strong management practices are well-established as it relates to system availability, performance, security, and lifecycle management.
Accountable for contributing to the IT Director team and overall IT function. Oversee alignment of IT practices, processes, and solution delivery with business strategy. Ensure consistent application of organizational process, leadership expectations, and IT culture across teams. Responsible for compliance with security and data privacy policies and standards within the scope of the role.
Vendor Management: Ensure effective management of third-party resources, including vendor selection, performance oversight, and adherence to TDS standards, specifications and deliverables.
Demonstration of Business Value: Accountable for aligning technology capabilities and initiatives with business priorities to deliver measurable value. Oversee identification, prioritization, and delivery of solutions that support business outcomes. Ensures visibility and escalation of risks that may compromise in-flight projects and/or threaten the realization of business value and is responsible for providing alternatives for in-flight adjustments.
- Bachelors degree (or higher) -OR- 4+ years professional work experience.
- 8+ years’ experience with increasing levels of responsibility in application development and/or technology management.
- 4+ years’ experience leading projects.
- 5+ years management/supervisory experience.
- Industry experience in a communications company, IT products company (e.g software company), or IT consultancy.
- Proven ability to communicate complex technical issues effectively to business leaders. Distill complex information to its most salient points for key decision-makers.
- Proven leadership ability with attracting and retaining top technical talent.
- Proven ability to effectively interact with peers to develop near-term and long-term strategies.
- Proven ability to engender an innovation culture.
- Established career in motivating and energizing talented IT professionals, while assuring a disciplined method of delivering low-defect software.
- Experience with operating systems, database systems, integration services, application communication protocols, and programming technologies.
- Extensive experience in driving SDLC, agile, CI/CD, ML/AI (a significant plus.
Benefits
Who is TDS Telecom?
At TDS, we are committed to Equal Employment Opportunity (EEO) and value the difference of backgrounds, experiences and perspectives in our workforce. We consider all qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.
Pay Transparency
The Director-IT Operations Support System (OSS) and Center of Excellence (COE) is responsible for leading the strategy, execution, software development, and continuous improvement of the systems and processes that enable end-to-end network service delivery. This leader serves as the IT steward for the Operational Support Systems (OSS) platforms and data that define, manage, and operate the company’s network, ensuring they are reliable, scalable, and aligned to business priorities. The role requires ownership of the technology capabilities that translate network infrastructure into customer-facing services, with a strong emphasis on automation and operational excellence.
This position gives you direct ownership of the full lifecycle of network service management (OSS), including service qualification, order orchestration, provisioning, activation, and service assurance. The Director ensures the seamless flow from customer order through service delivery and ongoing performance management, partnering closely with cross-functional teams. They own the accountability for enabling accurate network inventory, efficient order processing, and proactive monitoring to drive superior customer experience and business revenue growth.
A key focus of the role is leading strategic automation and modernization initiatives across network operations. The Director leads initiatives to reduce manual effort, improve provisioning speed, and increase scale through technologies such as integrations, application development, and process automation. They are responsible for identifying opportunities to streamline complex workflows, enhance data consistency, and improve operational efficiency while supporting ongoing transformation initiatives across fiber expansion, provisioning platforms, and network technologies.
The IT Director also serves as a cross-functional leader, integrating efforts across the organization and customer systems to deliver cohesive, end-to-end solutions. Success in this role requires strong leadership, the ability to operate across organizational boundaries, and a relentless focus on delivering high-quality, reliable services that directly impact customer satisfaction and business performance.
The ideal candidate will be a seasoned people leader of multiple managers and their teams within the OSS realm, with a span of 80+ associates across operations support departments.
Technical Execution: Responsible for the effective software development and SaaS configurations and support of all applications/technologies developed in-house or acquired from external sources. Ensure consistent adherence to technical and application development practices defined for the entire IT organization. Ensure strong management practices are well-established as it relates to system availability, performance, security, and lifecycle management.
Accountable for contributing to the IT Director team and overall IT function. Oversee alignment of IT practices, processes, and solution delivery with business strategy. Ensure consistent application of organizational process, leadership expectations, and IT culture across teams. Responsible for compliance with security and data privacy policies and standards within the scope of the role.
Vendor Management: Ensure effective management of third-party resources, including vendor selection, performance oversight, and adherence to TDS standards, specifications and deliverables.
Demonstration of Business Value: Accountable for aligning technology capabilities and initiatives with business priorities to deliver measurable value. Oversee identification, prioritization, and delivery of solutions that support business outcomes. Ensures visibility and escalation of risks that may compromise in-flight projects and/or threaten the realization of business value and is responsible for providing alternatives for in-flight adjustments.
- Bachelors degree (or higher) -OR- 4+ years professional work experience.
- 8+ years’ experience with increasing levels of responsibility in application development and/or technology management.
- 4+ years’ experience leading projects.
- 5+ years management/supervisory experience.
- Industry experience in a communications company, IT products company (e.g software company), or IT consultancy.
- Proven ability to communicate complex technical issues effectively to business leaders. Distill complex information to its most salient points for key decision-makers.
- Proven leadership ability with attracting and retaining top technical talent.
- Proven ability to effectively interact with peers to develop near-term and long-term strategies.
- Proven ability to engender an innovation culture.
- Established career in motivating and energizing talented IT professionals, while assuring a disciplined method of delivering low-defect software.
- Experience with operating systems, database systems, integration services, application communication protocols, and programming technologies.
- Extensive experience in driving SDLC, agile, CI/CD, ML/AI (a significant plus.
Benefits
Who is TDS Telecom?
At TDS, we are committed to Equal Employment Opportunity (EEO) and value the difference of backgrounds, experiences and perspectives in our workforce. We consider all qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.
Pay Transparency
Center Operations Director Jobs by Experience Level
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Find JobsCenter Operations Director Job Market
Who's Hiring
- Amazon10
- Tractor Supply10
- Oracle6
- Proud Moments6
- Concentra5
Top Industries Hiring
- Consulting & Professional Services
- Energy
- Chemicals & Materials
- Hospitality & Tourism
- Technology & Software
What Employers Look For
The qualifications that appear most often in center operations director jobs.
- Five or more years of operations management experience, ideally across multiple locations
- Demonstrated ability to manage annual operating budgets and control costs
- Experience hiring, developing, and performance-managing frontline and supervisory staff
- Proficiency with scheduling, facilities management, and operations software platforms
- Bachelor's degree in business administration, healthcare administration, or a related field
- Familiarity with compliance standards and regulatory requirements relevant to the sector
Tips for Your Center Operations Director Job Search
Quantify multi-site scope on your resume
Center operations directors are hired to manage scale, so your resume needs to show how many locations, staff members, and budget dollars you've overseen. Numbers like headcount managed and cost reductions achieved tell hiring managers more than duties ever will.
Tailor your resume to the sector
A center operations director role at a fitness chain demands different emphasis than one at a healthcare network or nonprofit. Swap in sector-specific language around compliance, accreditation, or membership retention depending on the job, so your resume reads as an exact match.
Apply early to roles that fit
Migrate Mate lists center operations director openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Target postings by operational complexity
Filter for roles that name the number of locations or the size of the team you'd inherit. High-complexity postings attract fewer applicants because candidates self-screen out, which improves your odds if multi-site or high-volume operations is your actual strength.
Prepare a turnaround or efficiency story
Interviewers for center operations director roles almost always ask how you've improved a struggling facility or process. Walk in with a specific before-and-after example that covers what was broken, what you changed, and what measurably improved within a defined timeframe.
Negotiate scope before you negotiate pay
Before accepting an offer, clarify exactly how many sites you're responsible for, whether you have direct budget authority, and what your staffing approval limits are. Ambiguous scope is the most common source of frustration in center operations director roles within the first six months.
Center Operations Director Jobs: Frequently Asked Questions
Which companies are hiring the most center operations directors?
The most active employers for center operations directors right now are Amazon, Tractor Supply, and Oracle, and the most openings are in Texas, Virginia, and California, based on current listings on Migrate Mate as of November 2026. Demand tends to be strongest in organizations managing multiple service locations, such as healthcare networks, fitness operators, and education providers.
How many center operations director jobs are remote?
About 45% of center operations director openings are fully remote or hybrid as of November 2026, reflecting that most of these roles require an on-site presence to manage staff and facilities directly. Functions like reporting, vendor negotiation, and cross-site planning are most commonly offered as remote or hybrid components within otherwise in-person roles.
How do you become a center operations director?
Most center operations directors build toward the role by starting in frontline or supervisory positions within their target sector, then taking on progressively larger operational responsibility. Getting exposure to budget management, staff oversight, and compliance early is key. Many candidates also pursue credentials in operations management, healthcare administration, or project management to strengthen their candidacy for director-level roles.
Can you get hired as a center operations director without director-level experience?
Some employers will consider strong operations managers who haven't held a director title yet, especially at smaller organizations or in sectors with high growth. The clearest path is demonstrating that you've already performed director-level work, such as owning a budget, managing managers, and making decisions that affected the whole facility, even if your official title was one level below.
What does the center operations director interview process look like?
The process typically starts with a recruiter or HR screen focused on your background and sector fit, followed by a behavioral interview with a hiring manager or VP who will probe your leadership and operational judgment. Final rounds often include a panel with department heads or a site visit, and candidates are frequently asked to present a plan for how they'd approach the first few months in the role.
Where can I find and apply to center operations director jobs?
You can find and apply to center operations director jobs on Migrate Mate, which lists current openings from across the United States. Search the listings to find roles that match your experience and sector, then apply directly to each one that fits your background and goals.
See All 158+ Center Operations Director Jobs
Find roles that match your experience and apply in just a few clicks.
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