As Chief Operating Officer (COO), you will work with the Commissioner of CBP to bring greater understanding of the operational requirements of the agency and provide strategic direction and oversight of enterprise services and operational support components. You will provide clarity to business-related goals and projections and prepare reports to external stakeholders on agency operations. You will be responsible for positively representing the agency and interfacing with executives at DHS, the White House, Members of Congress, and representatives of other interested parties.

You will provide close and highly confidential policy and operational advice to the Commissioner of CBP on a large and varied number of issues and matters in which the Commissioner is involved on a day-to-day basis. You will research matters and provide the Commissioner with recommended policy and program proposals and solutions. You will be responsible for the oversight and management of the Executive Assistant Commissioners and Assistant Commissioners within the Office of Enterprise Services and Office of Operations Support. You will direct and lead strategies and operations designed to achieve success across a range of enterprise services, to include acquisition services, facilities and asset management, finance, human resources management, information technology, programming, and accountability.

You will be responsible for ensuring that operational support functions, to include centers of innovation, intelligence, planning and evaluation functions, incident and emergency response, international affairs, laboratories and scientific services, and other support functions are agile, visionary, and effective, to promote a stronger CBP.

For an overview of the diverse responsibilities CBP carries out within the Government, visit our website at cbp.gov.

Conditions of employment

• Must be a U.S. Citizen.
• All pre-employment processes will be conducted in English.
• You may be required to pass a background investigation.
• CBP follows the DHS Drug-Free Workplace Plan for drug testing procedures.
• Subject to a 1-year supervisory probationary period (unless already completed).
• Complete a Declaration for Federal Employment to determine your suitability for Federal employment, at the time requested by the agency.
• If you are a male applicant born after December 31, 1959, certify that you have registered with the Selective Service System or are exempt from having to do so.
• May be subject to pre-employment and random drug tests.
• File a Confidential Financial Disclosure Report OGE-278e within 30 days of appointment and annually from then on.
• You may be required to obtain and maintain a security clearance prior to entrance on duty. Failure to obtain and maintain the required level of clearance may result in the withdrawal of a job offer or removal.
• Organizational and geographical mobility is essential in developing and managing SES leaders. Individuals selected for SES positions may be subject to reassignment across geographical, organizational, and functional lines, and may be required to sign a Reassignment Rights and Obligation Agreement.

• Noncriminal Justice Applicant's Privacy Rights, for those who undergo an FBI fingerprint-based criminal history record check for personnel vetting, which includes Rap Back,
• FD-258 Privacy Act Statement - FBI (this is the same statement used when your fingerprints are submitted as part of your background investigation), and
• SEAD-3-Reporting-U.pdf (dni.gov), (applicable to those who hold a sensitive position or have eligibility for access to classified information).

Qualifications

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Candidates will not be hired based on their race, sex, color, religion, or national origin.

As a basic requirement, applicants must demonstrate progressively responsible leadership experience that is indicative of senior executive level managerial capability and directly related to the skills and abilities outlined under the Technical Qualifications and Executive Core Qualifications listed below. Typically, experience of this nature will have been gained at or above the equivalent of the GS-15 grade level in the Federal service or its equivalent with state and local government, the private sector, or non-governmental organizations.

To meet the minimum qualification requirements for this position, you must show that you possess the five Executive Core Qualifications (ECQs) and the Technical Qualification (TQ) listed below. We recommend that your resume emphasize your level of responsibilities, the scope and complexity of programs managed, and your program accomplishments, including results of your actions.

The application process used to recruit for this position is RESUME-ONLY. YOUR RESUME MUST NOT EXCEED 2 PAGES. Any resumes over the 2-page limit, will not be reviewed beyond page 2 or may be disqualified.

There is NO requirement to prepare a narrative statement specifically addressing the Executive Core Qualifications (ECQs) or the Technical Qualification (TQ).

TECHNICAL QUALIFICATION (TQ):
Your resume should demonstrate accomplishments that would satisfy the technical qualification.

TQ 1: Expert knowledge of and experience overseeing the administrative and operational support functions of a large, complex agency or organization, to include experience overseeing process and performance improvements.

EXECUTIVE CORE QUALIFICATIONS (ECQs):
In addition to the Technical Qualification Requirements listed above, all new entrants into the Senior Executive Service (SES) under a career appointment will be assessed for executive competency against the following five mandatory ECQs. If your 2-page resume does not reflect demonstrated evidence of the ECQs and TQs, you may not receive further consideration for the position.

ECQ 1: Commitment to the Rule of Law and the Principles of the American Founding: This core qualification requires a demonstrated knowledge of the American system of government, commitment to uphold the Constitution and the rule of law, and commitment to serve the American people.

ECQ 2: Driving Efficiency: This core qualification involves the demonstrated ability to strategically and efficiently manage resources, budget effectively, cut wasteful spending, and pursue efficiency through process and technological upgrades.

ECQ 3: Merit and Competence: This core qualification involves demonstrated knowledge, ability and technical competence to effectively and reliably produce work that is of exceptional quality.

ECQ 4: Leading People: This core qualification involves the demonstrated ability to lead and inspire a group toward meeting the organization's vision, mission, and goals, and to drive a high-performance, high-accountability culture. This includes, when necessary, the ability to lead people through change and to hold individuals accountable.

ECQ 5: Achieving Results: This core qualification involves the demonstrated ability to achieve both individual and organizational results, and to align results to stated goals from superiors.

FAILURE TO MEET OR FULLY ADDRESS EACH EXECUTIVE CORE QUALIFICATION AND TECHNICAL QUALIFICATION IN THE RESUME WILL ELIMINATE A CANDIDATE FROM FURTHER CONSIDERATION.

If you are a member of the SES or have been certified through successful participation in an OPM approved SES Candidate Development Program (SESCDP), or have SES reinstatement eligibility, you do not need to respond to the ECQs. Instead, you must attach proof (e.g., SF-50, Certification by OPM's SES Qualifications Review Board (QRB)) of your eligibility for noncompetitive appointment to the SES.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Once the application process is complete, a review of your resume and supporting documentation will be conducted. If you meet minimum qualifications, your Application Package will be further reviewed to determine if you possess the Executive Core Qualifications (ECQ) and Technical Qualifications (TQ) listed above. ECQs and TQs must be thoroughly addressed within your two (2) page resume. Separate narratives will not be accepted or reviewed. Highly Qualified applicants may undergo one or more interviews and may be referred to the selecting official for further consideration.

Upon selection, if not already a member of the SES serving under a career appointment, the individual selected must have his/her executive qualifications certified by the U.S. Office of Personnel Management's SES Qualifications Review Board (QRB) before appointment to this position. The selected individual's application will be forwarded to the OPM for review and certification by the QRB, unless the selectee provides evidence of their noncompetitive status (i.e., a current SES, OPM QRB certified SESCDP graduate, or SES reinstatement eligible). Upon QRB certification, the selected individual will be required to serve a one-year probationary period. For more information regarding the SES, go to https://www.opm.gov/policy-data-oversight/senior-executive-service/.

As an employee of CBP, you will be joining a workforce that is dedicated to accomplishing our mission while maintaining the trust of our Nation by strictly adhering to all government ethics standards. Your conduct will be subject to the ethics rules applicable to all Executive Branch employees, and to CBP employees specifically, as well as the criminal conflict of interest statutes. Once you enter on duty, these rules include obtaining approval for outside employment or business activity, to ensure such employment or business activity is not prohibited and does not interfere or conflict with the performance of your official duties. Please review further details via the following link.

Equal Employment Opportunity (EEO) Policy Statement: http://www.eeoc.gov/federal/index.cfm

Employment Information Resources - Resource Center: https://help.usajobs.gov/how-to

Males born after 12/31/1959 must be registered or exempt from Selective Service (see https://www.sss.gov/RegVer/wfRegistration.aspx).

A complete application includes the items described below. Please note that if you do not provide all required information, as specified in this announcement, you may not be considered for this position (or may not receive special consideration for which you may be eligible).

Please carefully review the following list to determine what documentation you need to submit. Some documents may not apply to all applicants.

1. RESUME: All applicants are required to submit a resume limited to two (2) pages (i.e., 1 page that is double-sided or 2 pages that are one-sided each) showing all relevant experience. Applicants seeking an initial career appointment to the Senior Executive Service (SES) must include evidence of the ECQs and TQs. PLEASE DO NOT USE USAJOBS RESUME BUILDER.

• Vacancy announcement number EXSER/26-12976828 -CBP
• Full name, e-mail and mailing addresses, and day and evening telephone numbers
• Educational information, including the name, city and state of colleges or universities you attended, as well as the type and year of any degree received. Report only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. For more information, you may refer to the U.S. Department of Education website.
• Information about your paid and nonpaid work experience related to this position including:
  • Job title (include series and grade if Federal job)
    • Duties and accomplishments
    • Employer's name and address
    • Supervisor's name and phone number
    • Starting and ending dates of employment (month and year)
    • Salary

• SF-50:
  • CURRENT OR FORMER SES MEMBERS: Must provide your specific SF-50 (Notification of Personnel Action), which documents conversion or appointment to your formal SES position, and an SF-50 showing current career SES status or career SES reinstatement eligibility.
  • CURRENT OR FORMER FEDERAL CIVIL SERVICE EMPLOYEE: Must provide a copy of your SF-50 or equivalent personnel action form reflecting you are a current or former Federal Civil Service employee.

• SESCDP:
  • SES CANDIDATE DEVELOPMENT PROGRAM (SESCDP) GRADUATES: Must provide verification of your successful completion of an OPM-approved SESCDP and OPM SES QRB certification.

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