IT Operations Specialist Jobs in District of Columbia
IT Operations Specialist jobs in District of Columbia are concentrated in one of the most active federal technology markets in the country, with demand running across government contractors, federal agencies, and defense-adjacent firms at levels from help desk support to senior infrastructure lead. Most hiring is centered in Washington DC proper, with additional openings in nearby employment clusters tied to the region's contractor corridor. Employers with a lasting presence in the area including Booz Allen Hamilton, Leidos, and SAIC consistently seek it operations specialists with strengths in network administration, endpoint management, and IT service desk operations. See the openings below and apply to the ones that match your experience.
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See related jobsJob ID: 2616883
Location: Washington, DC, US
Date Posted: 2026-09-16
Category: Engineering and Sciences
Subcategory: Systems Engineer
Schedule: Full-Time
Shift: Day Job
Travel: No
Minimum Clearance Required: None
Clearance Level Must Be Able to Obtain: Public Trust
Potential for Remote Work: ORA_ON_SITE
Description
Job Summary : This role is responsible for ensuring the effective discovery, monitoring, and management of IT infrastructure — including servers, cloud services, networks, applications, and storage systems — through OpenText, OBM, SiteScope and other tools. Core monitoring duties include enterprise event consolidation, topology-based health analysis, performance metric tracking, event correlation configuration, and ongoing optimization of OBM to improve operational visibility and responsiveness.
Job Description and Duties
- Position is required to be full-time onsite at DOT HQ, Washington DC.
- Assist in driving, standardizing, and managing unified configuration management database.
- Deploy, manage, and update Management Packs, connectors, and monitoring policies to support business application and service monitoring needs.
- Implements Management Packs, custom dashboards, third-party connectors, and monitoring automation to proactively detect, troubleshoot, and resolve service-impacting issues.
- Perform event correlation and filtering to streamline incident triage, reduce noise, and ensure timely escalation to appropriate operational teams.
- Integrate data sources from third-party monitoring tools (OpenText OBM, SiteScope, Microsoft SCOM) into the unified OBM event console.
- Assess and fine tune monitoring capabilities to provide accurate and actionable alerts to the 24x7 operations systems.
- Provides co-witness and correlation support during assessment and outage bridges to assist in resolving service disruptions and restoring services.
- Creates alerts and notifications based on service availability.
- Applies new solutions through research and collaboration with team members and determines appropriate courses of action for monitoring enhancements and integrations.
- Create and provide intuitive and informative dashboards on current and past performance and service status.
- Configure, maintain, and optimize monitoring dashboards to monitor health and performance across diverse IT infrastructure components.
Qualifications
Required Education and Experience:
- Must have extensive knowledge of multi-vendor server operating systems.
- Minimum of 10 years of experience performing monitoring and managing/configuring monitoring systems.
- Expert level systems administrator experience managing Windows and/or Linux operating systems.
- Direct experience and expertise with Management Protocols including SNMP, and WMI.
- Scripting Experience: PowerShell, VBScript, and/or other scripting experience.
- Experience managing monitoring systems with >250 Host and/or >3000 sensors.
- Proven track record of engineering monitoring solutions, providing strategic direction, and fostering a collaborative and innovative work environment.
Preferred Skills and Qualifications:
- Experience supporting a 24x7 operations environment, ideally support large Federal/Defense Infrastructures.
- OpenText suite of tools including AI Operations Management, Operations Bridge, SiteScope, and Optic experience.
- Experience leading troubleshooting coordination/ acting as a Tech Lead during service outages requiring collaboration across multiple teams and infrastructure components.
- Expert level experience with scripting and automation.
- Experience integrating monitoring tools to operate through ServiceNow.
- Experience automating alerts to generate Service Tickets.
- Strong understanding of ITIL and ITSM including monitoring, demand management, availability management, and capacity management.
- ITIL certification(s) including Foundations and above strongly preferred.
- Experience analyzing monitoring and associated reports to drive business decisions for capacity and availability experience.
- Experience creating senior level brief work products including functional and data driven dashboards from captured performance data and availability metrics.
- Experience with visualization and computational tools.
Note: Candidate must be a U.S. citizen or green card holder who has resided in the U.S. for at least 3 years and the ability to obtain a public trust.
Target salary range: $120,001 - $160,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.Job ID: 2616883
Location: Washington, DC, US
Date Posted: 2026-09-16
Category: Engineering and Sciences
Subcategory: Systems Engineer
Schedule: Full-Time
Shift: Day Job
Travel: No
Minimum Clearance Required: None
Clearance Level Must Be Able to Obtain: Public Trust
Potential for Remote Work: ORA_ON_SITE
Description
Job Summary : This role is responsible for ensuring the effective discovery, monitoring, and management of IT infrastructure — including servers, cloud services, networks, applications, and storage systems — through OpenText, OBM, SiteScope and other tools. Core monitoring duties include enterprise event consolidation, topology-based health analysis, performance metric tracking, event correlation configuration, and ongoing optimization of OBM to improve operational visibility and responsiveness.
Job Description and Duties
- Position is required to be full-time onsite at DOT HQ, Washington DC.
- Assist in driving, standardizing, and managing unified configuration management database.
- Deploy, manage, and update Management Packs, connectors, and monitoring policies to support business application and service monitoring needs.
- Implements Management Packs, custom dashboards, third-party connectors, and monitoring automation to proactively detect, troubleshoot, and resolve service-impacting issues.
- Perform event correlation and filtering to streamline incident triage, reduce noise, and ensure timely escalation to appropriate operational teams.
- Integrate data sources from third-party monitoring tools (OpenText OBM, SiteScope, Microsoft SCOM) into the unified OBM event console.
- Assess and fine tune monitoring capabilities to provide accurate and actionable alerts to the 24x7 operations systems.
- Provides co-witness and correlation support during assessment and outage bridges to assist in resolving service disruptions and restoring services.
- Creates alerts and notifications based on service availability.
- Applies new solutions through research and collaboration with team members and determines appropriate courses of action for monitoring enhancements and integrations.
- Create and provide intuitive and informative dashboards on current and past performance and service status.
- Configure, maintain, and optimize monitoring dashboards to monitor health and performance across diverse IT infrastructure components.
Qualifications
Required Education and Experience:
- Must have extensive knowledge of multi-vendor server operating systems.
- Minimum of 10 years of experience performing monitoring and managing/configuring monitoring systems.
- Expert level systems administrator experience managing Windows and/or Linux operating systems.
- Direct experience and expertise with Management Protocols including SNMP, and WMI.
- Scripting Experience: PowerShell, VBScript, and/or other scripting experience.
- Experience managing monitoring systems with >250 Host and/or >3000 sensors.
- Proven track record of engineering monitoring solutions, providing strategic direction, and fostering a collaborative and innovative work environment.
Preferred Skills and Qualifications:
- Experience supporting a 24x7 operations environment, ideally support large Federal/Defense Infrastructures.
- OpenText suite of tools including AI Operations Management, Operations Bridge, SiteScope, and Optic experience.
- Experience leading troubleshooting coordination/ acting as a Tech Lead during service outages requiring collaboration across multiple teams and infrastructure components.
- Expert level experience with scripting and automation.
- Experience integrating monitoring tools to operate through ServiceNow.
- Experience automating alerts to generate Service Tickets.
- Strong understanding of ITIL and ITSM including monitoring, demand management, availability management, and capacity management.
- ITIL certification(s) including Foundations and above strongly preferred.
- Experience analyzing monitoring and associated reports to drive business decisions for capacity and availability experience.
- Experience creating senior level brief work products including functional and data driven dashboards from captured performance data and availability metrics.
- Experience with visualization and computational tools.
Note: Candidate must be a U.S. citizen or green card holder who has resided in the U.S. for at least 3 years and the ability to obtain a public trust.
Target salary range: $120,001 - $160,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.See All 5 IT Operations Specialist Jobs in District of Columbia
Find roles in District of Columbia that match your experience and apply in just a few clicks.
Find IT Operations Specialist JobsIT Operations Specialist Jobs by City in District of Columbia
Where District of Columbia roles are concentrated, by current openings.
IT Operations Specialist Job Market in District of Columbia
A snapshot from current District of Columbia openings, updated as new roles post.
Who's Hiring
What District of Columbia Employers Look For
The qualifications that appear most often in IT operations specialist jobs across District of Columbia.
- CompTIA Security+ or equivalent certification required for federal contractor roles
- Experience supporting Windows-based enterprise environments and Active Directory
- Familiarity with ITIL frameworks and IT service management best practices
- Strong troubleshooting skills for hardware, software, and network connectivity issues
- Experience with ticketing systems such as ServiceNow or Remedy
- Ability to obtain and maintain a federal security clearance
IT Operations Specialist Jobs in District of Columbia: Frequently Asked Questions
How do you become a it operations specialist in District of Columbia?
There is no state-issued license required to work as an it operations specialist in the District of Columbia, but the local market places a strong premium on industry certifications. Most employers in the DC area expect candidates to hold credentials such as CompTIA A+, Network+, or Security+, with Security+ being especially common given the concentration of federal contractor work. A bachelor's degree in information technology, computer science, or a related field is preferred at most mid-tier and senior roles, though associate degree holders who pair their education with hands-on certifications remain competitive for entry-level positions.
Which companies hire it operations specialists in District of Columbia?
Employers hiring it operations specialists in District of Columbia right now include SAIC, Rividium, and AHU Technologies, based on current listings on Migrate Mate as of September 2026. The DC market is particularly driven by large federal contractors and government-adjacent technology firms with long-term agency contracts, making it a more stable hiring environment than many other regions.
Which District of Columbia cities have the most it operations specialist jobs?
The cities with the most it operations specialist openings in District of Columbia are Washington. The distribution reflects Washington DC's dominance as a federal government hub, where agency headquarters, major contractor offices, and defense organizations collectively generate consistent demand for IT operations staff at every level.
Are there remote it operations specialist jobs in District of Columbia?
Yes, but they are less common than in purely analytical or software roles, since it operations work often involves hands-on infrastructure support, on-site hardware, and in-person response. About 67% of it operations specialist openings tied to District of Columbia are remote or hybrid as of September 2026, with hybrid arrangements being more prevalent than fully remote. The portions of the role most likely to be performed remotely are monitoring, ticketing, and level-one user support.
How can I get hired as a it operations specialist in District of Columbia with little or no experience?
The most realistic entry path in the DC market is landing a help desk technician or IT support analyst role with a federal contractor, then building toward an operations specialist title from there. Large DC-area employers including Booz Allen Hamilton, SAIC, and Leidos run new-associate and early-career hiring programs that accept candidates with CompTIA A+ or Security+ certifications in place of years of experience. Pursuing a security clearance, even at the Secret level, significantly improves competitiveness since cleared candidates are in short supply across the region's contractor base.
Where can I find and apply to it operations specialist jobs in District of Columbia?
You can find and apply to it operations specialist jobs in District of Columbia on Migrate Mate, which lists current openings across the region. Search the roles that fit your background and experience level and apply directly to the ones that match what you are looking for.
See All 5 IT Operations Specialist Jobs in District of Columbia
Find roles in District of Columbia that match your experience and apply in just a few clicks.
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