Claims Representative Jobs
Claims Representative jobs are open from entry-level to senior across insurance, healthcare, and financial services, with specializations in auto, workers' compensation, and property and casualty claims. See the openings below and apply to the ones that match your experience.
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Showing 5 of 66+ Claims Representative jobs
Acuity is seeking a Field Claims Representative to investigate, record facts, preserve evidence, determine coverage. The representative evaluates liability, exposure, subrogation potential and arrange for the disposition of claims through settlement or denial, including litigation. In this role, duties and responsibilities are to be carried out in the field and in person with a high level of frequency.
Candidates must be located in, or willing to relocate around the area of Austin or San Antonio, TX for this opportunity.
Internal Deadline to Apply: November 24th, 2026
ESSENTIAL RESPONSIBILITIES:
- Organizes work and arranges for immediate contact with all pertinent parties surrounding claim assignment.
- Completes a thorough investigation to determine coverage, assess liability and evaluate damages.
- Conducts investigations and provides customer follow-up in person.
- Evaluates, revises or recommends reserve changes.
- Inspects and determines property damage.
- Understands basic anatomy, medical terminology and has ability to decipher medical records and bills.
- Identifies and pursues all subrogation opportunities.
- Employs customer service concepts and requirements.
- Identifies potentially fraudulent claims and promptly refers them to the SIU.
- Maintains a sense of urgency while implementing proactive claim handling plans and procedures.
- Properly and effectively utilizes sound judgment, discretion and settlement authority to resolve claims through negotiation, settlement or denial.
- Handles all claims as assigned, including claims in other districts as requested.
- Maintains positive attitude.
- Always represents the Company in a professional manner.
- Maintains company property in good working order, requests new equipment and secures authorization for repairs.
- Maintains working relationship with field sales force and underwriting department in securing and giving information on claims and regarding the risk desirability of insureds.
- Supervises and directs defense attorneys in preparing a case for trial, including attending mediations and depositions.
- Must have a valid driver’s license and an acceptable motor vehicle record to operate a corporate vehicle.
- Regular and predictable attendance.
- Performs other duties as assigned.
EDUCATION:
College degree or equivalent.
EXPERIENCE:
Minimum 5 years of insurance claims experience required, with multi-line and/or field adjusting experience preferred. Trucking Litigation background is a plus.
OTHER QUALIFICATIONS:
- Knowledgeable in all matters relating to property and casualty claims practices, policies and procedures.
- Good written and verbal communication skills.
- Organizational and time management skills.
- Basic understanding of state statutes and case laws.
- Customer service oriented.
- Efficient use of laptop and associated software, including e-mail and word processing.
- Work independently.
*Acuity does not sponsor applicants for U.S. work authorization.*
This job is classified as exempt.
The salary range for this position is XXXXXX annually. This salary range is an estimate, and the actual salary will vary based on applicant’s education, experience, knowledge, skills, and abilities.
For this role, Acuity offers a comprehensive benefits package, including a generous 401(k) contribution, medical, dental, vision, life and disability insurance, paid time off, an Employee Assistance Program, and more. A full description of benefits and eligibility will be provided to candidates during the hiring process.
We are an Equal Employment Opportunity employer. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.
Acuity will include at least one in-person interview during the hiring process for all positions.
If you have a disability and require reasonable accommodations to apply or during the interview process, including for in-person interviews, please contact our Talent Acquisition team at careers@acuity.com (mailto:careers@acuity.com). Acuity is dedicated to offering reasonable accommodations during our recruitment process for qualified individuals.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
Acuity is seeking a Field Claims Representative to investigate, record facts, preserve evidence, determine coverage. The representative evaluates liability, exposure, subrogation potential and arrange for the disposition of claims through settlement or denial, including litigation. In this role, duties and responsibilities are to be carried out in the field and in person with a high level of frequency.
Candidates must be located in, or willing to relocate around the area of Austin or San Antonio, TX for this opportunity.
Internal Deadline to Apply: November 24th, 2026
ESSENTIAL RESPONSIBILITIES:
- Organizes work and arranges for immediate contact with all pertinent parties surrounding claim assignment.
- Completes a thorough investigation to determine coverage, assess liability and evaluate damages.
- Conducts investigations and provides customer follow-up in person.
- Evaluates, revises or recommends reserve changes.
- Inspects and determines property damage.
- Understands basic anatomy, medical terminology and has ability to decipher medical records and bills.
- Identifies and pursues all subrogation opportunities.
- Employs customer service concepts and requirements.
- Identifies potentially fraudulent claims and promptly refers them to the SIU.
- Maintains a sense of urgency while implementing proactive claim handling plans and procedures.
- Properly and effectively utilizes sound judgment, discretion and settlement authority to resolve claims through negotiation, settlement or denial.
- Handles all claims as assigned, including claims in other districts as requested.
- Maintains positive attitude.
- Always represents the Company in a professional manner.
- Maintains company property in good working order, requests new equipment and secures authorization for repairs.
- Maintains working relationship with field sales force and underwriting department in securing and giving information on claims and regarding the risk desirability of insureds.
- Supervises and directs defense attorneys in preparing a case for trial, including attending mediations and depositions.
- Must have a valid driver’s license and an acceptable motor vehicle record to operate a corporate vehicle.
- Regular and predictable attendance.
- Performs other duties as assigned.
EDUCATION:
College degree or equivalent.
EXPERIENCE:
Minimum 5 years of insurance claims experience required, with multi-line and/or field adjusting experience preferred. Trucking Litigation background is a plus.
OTHER QUALIFICATIONS:
- Knowledgeable in all matters relating to property and casualty claims practices, policies and procedures.
- Good written and verbal communication skills.
- Organizational and time management skills.
- Basic understanding of state statutes and case laws.
- Customer service oriented.
- Efficient use of laptop and associated software, including e-mail and word processing.
- Work independently.
*Acuity does not sponsor applicants for U.S. work authorization.*
This job is classified as exempt.
The salary range for this position is XXXXXX annually. This salary range is an estimate, and the actual salary will vary based on applicant’s education, experience, knowledge, skills, and abilities.
For this role, Acuity offers a comprehensive benefits package, including a generous 401(k) contribution, medical, dental, vision, life and disability insurance, paid time off, an Employee Assistance Program, and more. A full description of benefits and eligibility will be provided to candidates during the hiring process.
We are an Equal Employment Opportunity employer. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.
Acuity will include at least one in-person interview during the hiring process for all positions.
If you have a disability and require reasonable accommodations to apply or during the interview process, including for in-person interviews, please contact our Talent Acquisition team at careers@acuity.com (mailto:careers@acuity.com). Acuity is dedicated to offering reasonable accommodations during our recruitment process for qualified individuals.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
See All 66 Claims Representative Jobs
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Find Claims Representative JobsClaims Representative Job Market
Who's Hiring
- Auto-Owners Insurance15
- The Cincinnati Insurance Companies12
- Guidehouse4
- Solera3
- Acuity Insurance2
Top Industries Hiring
- Insurance
What Employers Look For
The qualifications that appear most often in claims representative jobs.
- Two or more years of experience handling property, casualty, auto, or workers' compensation claims
- Active or eligible-for-state adjuster license in relevant lines of insurance
- Proficiency with claims management systems such as Guidewire, Duck Creek, or similar platforms
- Strong written and verbal communication skills for interacting with claimants, attorneys, and medical providers
- Associate or bachelor's degree in business, finance, risk management, or a related field
- Completion of or progress toward an AIC, CPCU, or comparable insurance industry designation
Tips for Your Claims Representative Job Search
Tailor your resume to claim types
Auto, workers' comp, and liability claims each have distinct workflows and terminology. Hiring managers scan for the specific line of business on your resume, so list the claim types you've handled rather than describing claims work in general terms.
Highlight your reserving accuracy and closure rates
Claims roles are metric-driven. Quantify your performance by noting how many files you managed at once, your average cycle time, or how consistently your reserve estimates held. Those figures set your resume apart from candidates who only list duties.
Apply early to roles that fit
Migrate Mate lists claims representative openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Filter openings by adjuster license requirements
Some postings require a state-issued adjuster license on day one, while others sponsor it after hire. Know which category each opening falls into before you apply, so you're not screened out for a credential you could earn within weeks of starting.
Prepare scenario answers around coverage disputes
Interviewers for claims roles almost always ask how you've handled a claimant who disagreed with your coverage decision. Prepare two or three concise examples that show you can defend a position under pressure while keeping the conversation professional.
Negotiate total compensation, not just base pay
Many claims roles include performance bonuses tied to file closure or customer satisfaction scores. Ask specifically how those targets are set and how recently they've been hit, so you can judge whether the variable pay is realistic before you accept an offer.
Claims Representative Jobs: Frequently Asked Questions
Which companies are hiring the most claims representatives?
The companies hiring the most claims representatives right now include Auto-Owners Insurance, The Cincinnati Insurance Companies, and Guidehouse, with the largest share of openings in Texas, Missouri, and Wisconsin, based on current listings on Migrate Mate as of November 2026. National carriers and third-party administrators consistently post the highest volume of openings year-round.
How many claims representative jobs are remote?
About 83% of claims representative openings are fully remote or hybrid as of November 2026, reflecting a broader shift toward distributed claims handling across the insurance industry. Desk adjuster roles handling auto total losses and medical-only workers' comp files tend to be the most remote-friendly, while field adjuster and complex liability positions more often require in-person or regional travel.
How do you become a claims representative?
Start by earning an associate or bachelor's degree in a business or risk-related field, then apply for entry-level claims examiner or customer service roles at an insurer or third-party administrator to build foundational knowledge. Obtain your state adjuster license for the lines you want to handle, since most employers require it before or shortly after hire. Pursue an industry designation like the AIC to accelerate advancement into senior or complex claims roles.
Can I get hired as a claims representative with no experience?
Yes, many carriers hire candidates with no direct claims experience into trainee or claims service representative roles, especially if you have a degree, strong customer service background, or experience in a related field like healthcare billing, paralegal work, or customer dispute resolution. Emphasize transferable skills such as file organization, written communication, and de-escalating difficult conversations. Getting your adjuster license before you apply gives entry-level candidates a concrete edge.
What does the claims representative interview process look like?
Most claims interviews begin with a phone screen focused on your experience with specific claim types and your familiarity with relevant systems. A video or in-person interview follows, typically including behavioral questions about handling disputed coverage decisions, managing high file volumes, and communicating bad news to claimants. Some employers add a written exercise asking you to analyze a mock claim scenario and explain your coverage decision. Final-round interviews often involve a supervisor or team lead.
Where can I find and apply to claims representative jobs?
You can find and apply to claims representative jobs on Migrate Mate, which lists current openings from across the United States in one place. Search for roles that match your experience level, preferred line of business, or location, and apply directly to each listing that fits.
See All 66 Claims Representative Jobs
Find roles that match your experience and apply in just a few clicks.
Find Claims Representative Jobs