Mid Level Client Analyst Jobs
Mid level client analyst jobs go to professionals ready to own client relationships end to end, translate data into recommendations without constant oversight, and guide junior team members through deliverables. Openings are spread across on-site, hybrid, and remote settings in Banking & Financial Services, Investment & Asset Management, and Distribution & Wholesale, with employers like Raymond James, Morgan Stanley, and Cardinal Health hiring at this level now.
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Analyst Client Services
Join a team that delivers excellence.
Lehigh Valley Health Network (LVHN) is home to nearly 23,000 colleagues who make up our talented, vibrant and diverse workforce.
Join our team and experience firsthand what it's like to be part of a healthcare organization that's nationally recognized, forward-thinking and offers plenty of opportunity to do great work.
Imagine a career at one of the nation's most advanced health networks.
Be part of an exceptional health care experience. Join the inspired, passionate team at Lehigh Valley Health Network, a nationally recognized, forward-thinking organization offering plenty of opportunity to do great work.
LVHN has been ranked among the "Best Hospitals" by U.S. News & World Report for 23 consecutive years. We're a Magnet(tm) Hospital, having been honored five times with the American Nurses Credentialing Center's prestigious distinction for nursing excellence and quality patient outcomes in our Lehigh Valley region. Finally, Lehigh Valley Hospital - Cedar Crest, Lehigh Valley Hospital - Muhlenberg, Lehigh Valley Hospital- Hazleton, and Lehigh Valley Hospital - Pocono each received an 'A' grade on the Hospital Safety Grade from The Leapfrog Group in 2020, the highest grade in patient safety. These recognitions highlight LVHN's commitment to teamwork, compassion, and technology with an unrelenting focus on delivering the best health care possible every day.
Whether you're considering your next career move or your first, you should consider Lehigh Valley Health Network.
Summary
Responsible for overseeing and managing the daily operations of desktop support services within the organization. Acts as the central point of coordination, ensuring that end-user computing environments are stable, secure, and efficient. Prioritizes and assigns tickets and helps to ensure service-level agreements (SLAs) are met. Collaborates with IT leadership to plan upgrades, manage asset inventories, and implement best practices for desktop management. Plays a critical role in aligning desktop support services with business needs, ensuring employees have reliable access to the technology they require to perform effectively
Job Duties
- Coordinate and oversee daily desktop support operations, ensuring timely resolution of incidents and requests.
- Assign, track, and monitor helpdesk tickets to assist with maintaining SLA compliance.
- Provide reporting on desktop support performance, trends, and improvement opportunities.
- Serve as an escalation point for desktop-related issues.
- Ensure timely resolution by liaising with support teams and vendors.
Minimum Qualifications
- High School Diploma/GED
- 3 years related work experience
- Familiarity with ITIL principles and workflows for incident and problem management
- Understanding of desktop hardware and operating systems (Windows/macOS)
- Ability to manage desktop deployments, upgrades, and testing schedules across teams
- Strong written and verbal communication skills for liaising between IT teams, end-users, and positions in leadership
- Work effectively with cross-functional teams, including network, security, and application support
Physical Demands
Lift and carry 7 lbs., continuous sitting >67%, frequent keyboard use/repetitive motion, frequent fine motor activity/wrist position deviation.
Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.
Lehigh Valley Health Network is an equal opportunity employer. In accordance with, and where applicable, in addition to federal, state and local employment regulations, Lehigh Valley Health Network will provide employment opportunities to all persons without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability or other such protected classes as may be defined by law. All personnel actions and programs will adhere to this policy. Personnel actions and programs include, but are not limited to recruitment, selection, hiring, transfers, promotions, terminations, compensation, benefits, educational programs and/or social activities.
https://youtu.be/GD67a9hIXUY
Lehigh Valley Health Network does not accept unsolicited agency resumes. Agencies should not forward resumes to our job aliases, our employees or any other organization location. Lehigh Valley Health Network is not responsible for any agency fees related to unsolicited resumes.
.
Location
Analyst Client Services
Join a team that delivers excellence.
Lehigh Valley Health Network (LVHN) is home to nearly 23,000 colleagues who make up our talented, vibrant and diverse workforce.
Join our team and experience firsthand what it's like to be part of a healthcare organization that's nationally recognized, forward-thinking and offers plenty of opportunity to do great work.
Imagine a career at one of the nation's most advanced health networks.
Be part of an exceptional health care experience. Join the inspired, passionate team at Lehigh Valley Health Network, a nationally recognized, forward-thinking organization offering plenty of opportunity to do great work.
LVHN has been ranked among the "Best Hospitals" by U.S. News & World Report for 23 consecutive years. We're a Magnet(tm) Hospital, having been honored five times with the American Nurses Credentialing Center's prestigious distinction for nursing excellence and quality patient outcomes in our Lehigh Valley region. Finally, Lehigh Valley Hospital - Cedar Crest, Lehigh Valley Hospital - Muhlenberg, Lehigh Valley Hospital- Hazleton, and Lehigh Valley Hospital - Pocono each received an 'A' grade on the Hospital Safety Grade from The Leapfrog Group in 2020, the highest grade in patient safety. These recognitions highlight LVHN's commitment to teamwork, compassion, and technology with an unrelenting focus on delivering the best health care possible every day.
Whether you're considering your next career move or your first, you should consider Lehigh Valley Health Network.
Summary
Responsible for overseeing and managing the daily operations of desktop support services within the organization. Acts as the central point of coordination, ensuring that end-user computing environments are stable, secure, and efficient. Prioritizes and assigns tickets and helps to ensure service-level agreements (SLAs) are met. Collaborates with IT leadership to plan upgrades, manage asset inventories, and implement best practices for desktop management. Plays a critical role in aligning desktop support services with business needs, ensuring employees have reliable access to the technology they require to perform effectively
Job Duties
- Coordinate and oversee daily desktop support operations, ensuring timely resolution of incidents and requests.
- Assign, track, and monitor helpdesk tickets to assist with maintaining SLA compliance.
- Provide reporting on desktop support performance, trends, and improvement opportunities.
- Serve as an escalation point for desktop-related issues.
- Ensure timely resolution by liaising with support teams and vendors.
Minimum Qualifications
- High School Diploma/GED
- 3 years related work experience
- Familiarity with ITIL principles and workflows for incident and problem management
- Understanding of desktop hardware and operating systems (Windows/macOS)
- Ability to manage desktop deployments, upgrades, and testing schedules across teams
- Strong written and verbal communication skills for liaising between IT teams, end-users, and positions in leadership
- Work effectively with cross-functional teams, including network, security, and application support
Physical Demands
Lift and carry 7 lbs., continuous sitting >67%, frequent keyboard use/repetitive motion, frequent fine motor activity/wrist position deviation.
Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.
Lehigh Valley Health Network is an equal opportunity employer. In accordance with, and where applicable, in addition to federal, state and local employment regulations, Lehigh Valley Health Network will provide employment opportunities to all persons without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability or other such protected classes as may be defined by law. All personnel actions and programs will adhere to this policy. Personnel actions and programs include, but are not limited to recruitment, selection, hiring, transfers, promotions, terminations, compensation, benefits, educational programs and/or social activities.
https://youtu.be/GD67a9hIXUY
Lehigh Valley Health Network does not accept unsolicited agency resumes. Agencies should not forward resumes to our job aliases, our employees or any other organization location. Lehigh Valley Health Network is not responsible for any agency fees related to unsolicited resumes.
.
Location
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Who's Hiring
Top Industries Hiring
- Banking & Financial Services
- Investment & Asset Management
- Distribution & Wholesale
Mid Level Client Analyst Jobs: Frequently Asked Questions
How do I get a mid level client analyst job?
Position your existing experience around ownership and outcomes, not just tasks completed. Highlight moments where you led a client engagement, resolved a complex issue independently, or produced analysis that directly shaped a business decision. Tailor your resume to show progression in scope and responsibility, and prepare to speak concretely about the clients you served and the results you delivered.
Which companies hire mid level client analysts?
Companies hiring mid level client analysts right now include Raymond James, Morgan Stanley, and Cardinal Health, based on current listings on Migrate Mate as of November 2026. Hiring at this level tends to come from financial services firms, consulting practices, and enterprise technology companies that manage ongoing client accounts and need analysts who can operate with real autonomy.
Are there remote mid level client analyst jobs?
Yes, though availability varies by industry and employer. About 86% of mid level client analyst openings are remote or hybrid as of November 2026, reflecting broad demand for experienced analysts who can manage client relationships without being on-site daily. Fully remote roles are more common in technology and financial services than in sectors that prioritize in-person client contact.
How do I move up to a mid level client analyst role?
Moving into a mid level role requires building a record of increasing ownership over your first few years. That means progressing from executing assigned tasks to independently scoping analysis, managing pieces of client accounts, and delivering work that influences decisions. Analysts who document measurable impact, seek out cross-functional projects, and develop a specialty in a particular industry or method tend to make this transition fastest.
Which industries hire the most mid level client analysts?
Mid Level client analyst roles concentrate in Banking & Financial Services, Investment & Asset Management, and Distribution & Wholesale, based on current listings on Migrate Mate as of November 2026. These sectors rely heavily on sustained client relationships and recurring analytical work, which creates consistent demand for analysts who have enough experience to manage complexity without senior-level supervision on every engagement.