Client Care Supervisor Jobs
Client Care Supervisor jobs are open across healthcare, insurance, financial services, and retail, covering specializations in patient services, account management, and contact center operations, from team lead to senior supervisor level. Find a role that fits below and apply directly.
Find Client Care Supervisor JobsOverview
Showing 5 of 10+ Client Care Supervisor jobs
Join Entrust Health and Make a Difference!
Entrust Health is actively seeking a native Spanish-speaking (Bilingual) Registered Nurse to serve as a Client Care Supervisor (RN) and help lead the delivery of compassionate, high-quality care to individuals with long-term disabilities receiving IHSS. If you're a mission-driven RN with strong communication skills in both Spanish and English, and you’re looking to work with a collaborative and growing home care agency, we’d love to connect with you.
Why Join Entrust Health?
- Competitive Pay & Benefits – Salary commensurate with experience, plus 401(k) with matching, health insurance, and PTO.
- Mission-Driven Culture – Be part of a locally owned and operated agency that values respect, dignity, and clarity in care delivery.
- Growth-Oriented – Training, mentorship, and opportunities for advancement in a supportive work environment.
Position Overview
As a Client Care Supervisor, you’ll oversee the clinical oversight and care coordination of IHSS services. You will serve as a key point of contact for Spanish-speaking families and caregivers, helping bridge communication gaps while ensuring compliance, quality, and compassionate care delivery.
Key Responsibilities:
- Develop, review, and update individualized care plans in line with Colorado IHSS regulations.
- Conduct new and ongoing client assessments and in-home supervisory visits at least every three months to support care quality, caregiver competency, and client satisfaction.
- Collaborate with families, case managers, and caregivers to adjust care plans as conditions change.
- Support compliance with state and federal regulations by conducting audits, reviewing documentation, and ensuring adherence to EVV requirements for HCBS, as part of the agencies QMP.
- Lead caregiver training and competency validation with a focus on safety, professionalism, and person-centered care.
- Act as a point of contact for client care needs and provide coaching to caregivers on daily living assistance, safety, and emotional support.
- Participate in incident investigations, address safety risks, and provide follow-up training or counseling as needed to mitigate future issues.
- Work alongside agency leadership to shape policy, refine care processes, and support culturally responsive service delivery.
Qualifications:
- Active, unencumbered Registered Nurse (RN) license in Colorado.
- Bilingual proficiency in Spanish and English required.
- Minimum of 1 year of experience in healthcare, home care, or related settings. Experience with Colorado's In-Home Support Services (IHSS) program is preferred.
- Familiarity with Colorado’s Home and Community-Based Services (HCBS) regulations, including Electronic Visit Verification (EVV).
- Strong organizational, communication, and problem-solving skills.
- Experience with caregiver training and supervision is preferred.
Physical Requirements:
- Ability to lift and carry up to 25 pounds (e.g., office supplies, files, or small medical equipment).
- Ability to speak clearly and effectively to staff, caregivers, clients, and regulatory agencies.
- Ability to travel locally for home visits, staff supervision, client assessments, and compliance checks.
Apply Today!
Join Entrust Health and help make a positive impact in the lives of those we serve. Apply now and become part of a compassionate team dedicated to providing quality home health care!
Applications are accepted on an ongoing basis for this role and can be submitted by applying to this job posting or by visiting our career center.
Equal Employment Opportunity and Affirmative Action: Entrust Health provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Entrust Health complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Job Type: Full-time
Pay: $30.00 - $45.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Paid time off
Work Location: On the road
Join Entrust Health and Make a Difference!
Entrust Health is actively seeking a native Spanish-speaking (Bilingual) Registered Nurse to serve as a Client Care Supervisor (RN) and help lead the delivery of compassionate, high-quality care to individuals with long-term disabilities receiving IHSS. If you're a mission-driven RN with strong communication skills in both Spanish and English, and you’re looking to work with a collaborative and growing home care agency, we’d love to connect with you.
Why Join Entrust Health?
- Competitive Pay & Benefits – Salary commensurate with experience, plus 401(k) with matching, health insurance, and PTO.
- Mission-Driven Culture – Be part of a locally owned and operated agency that values respect, dignity, and clarity in care delivery.
- Growth-Oriented – Training, mentorship, and opportunities for advancement in a supportive work environment.
Position Overview
As a Client Care Supervisor, you’ll oversee the clinical oversight and care coordination of IHSS services. You will serve as a key point of contact for Spanish-speaking families and caregivers, helping bridge communication gaps while ensuring compliance, quality, and compassionate care delivery.
Key Responsibilities:
- Develop, review, and update individualized care plans in line with Colorado IHSS regulations.
- Conduct new and ongoing client assessments and in-home supervisory visits at least every three months to support care quality, caregiver competency, and client satisfaction.
- Collaborate with families, case managers, and caregivers to adjust care plans as conditions change.
- Support compliance with state and federal regulations by conducting audits, reviewing documentation, and ensuring adherence to EVV requirements for HCBS, as part of the agencies QMP.
- Lead caregiver training and competency validation with a focus on safety, professionalism, and person-centered care.
- Act as a point of contact for client care needs and provide coaching to caregivers on daily living assistance, safety, and emotional support.
- Participate in incident investigations, address safety risks, and provide follow-up training or counseling as needed to mitigate future issues.
- Work alongside agency leadership to shape policy, refine care processes, and support culturally responsive service delivery.
Qualifications:
- Active, unencumbered Registered Nurse (RN) license in Colorado.
- Bilingual proficiency in Spanish and English required.
- Minimum of 1 year of experience in healthcare, home care, or related settings. Experience with Colorado's In-Home Support Services (IHSS) program is preferred.
- Familiarity with Colorado’s Home and Community-Based Services (HCBS) regulations, including Electronic Visit Verification (EVV).
- Strong organizational, communication, and problem-solving skills.
- Experience with caregiver training and supervision is preferred.
Physical Requirements:
- Ability to lift and carry up to 25 pounds (e.g., office supplies, files, or small medical equipment).
- Ability to speak clearly and effectively to staff, caregivers, clients, and regulatory agencies.
- Ability to travel locally for home visits, staff supervision, client assessments, and compliance checks.
Apply Today!
Join Entrust Health and help make a positive impact in the lives of those we serve. Apply now and become part of a compassionate team dedicated to providing quality home health care!
Applications are accepted on an ongoing basis for this role and can be submitted by applying to this job posting or by visiting our career center.
Equal Employment Opportunity and Affirmative Action: Entrust Health provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Entrust Health complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Job Type: Full-time
Pay: $30.00 - $45.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Paid time off
Work Location: On the road
Client Care Supervisor Jobs by Experience Level
See All 10 Client Care Supervisor Jobs
Find roles that match your experience and apply in just a few clicks.
Find Client Care Supervisor JobsClient Care Supervisor Job Market
Who's Hiring
What Employers Look For
The qualifications that appear most often in client care supervisor jobs.
- Two or more years of supervisory experience in a customer service or client care environment
- Demonstrated ability to coach, develop, and performance-manage front-line service representatives
- Proficiency with CRM platforms and applicant tracking or workforce management systems
- Strong written and verbal communication skills for client escalations and internal reporting
- Experience using data and quality monitoring tools to track team performance and service metrics
- Associate or bachelor's degree in business, healthcare administration, or a related field preferred
Tips for Your Client Care Supervisor Job Search
Quantify your team leadership results
Hiring managers for client care supervisor roles want to see measurable outcomes, not just duties. Replace phrases like 'managed a team' with specific results: reduced escalation rates, improved first-call resolution, or cut average handle time across your direct reports.
Apply early to roles that fit
Migrate Mate lists client care supervisor openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Tailor your resume to each sector
A client care supervisor resume for a healthcare network reads differently than one for an insurance carrier. Swap in sector-specific language, such as patient satisfaction scores for healthcare or claims handling metrics for insurance, before you apply to each opening.
Prepare for scenario-based interview questions
Interviewers for supervisory roles consistently test conflict resolution and performance coaching through situational prompts. Prepare two or three real examples where you coached a struggling rep or de-escalated a high-stakes client complaint, with a clear outcome you can describe.
Highlight cross-functional coordination experience
Client care supervisors are routinely expected to liaison with billing, operations, or clinical teams. If you've run cross-departmental escalation workflows or sat on process improvement committees, make that visible in your resume's experience bullets rather than burying it in a skills list.
Negotiate total compensation, not just base pay
When you receive an offer, ask about shift differentials, performance bonuses tied to team metrics, and professional development budgets. These vary significantly across employers in this role and can meaningfully affect the total value of an offer.
Client Care Supervisor Jobs: Frequently Asked Questions
Which companies are hiring the most client care supervisors?
The most active employers for client care supervisors right now are Entrust Health, HELP USA, and Westhab, and the most openings are in Colorado, New York, and California, based on current listings on Migrate Mate as of November 2026. Healthcare networks, insurance carriers, and financial services firms consistently represent the largest share of postings.
How many client care supervisor jobs are remote?
About 100% of client care supervisor openings are fully remote or hybrid as of November 2026, though availability varies by industry. Contact center and insurance-focused roles tend to offer the most remote flexibility, while positions in healthcare settings and in-person service environments are more frequently on-site.
How do you become a client care supervisor?
Start by building a strong record as a front-line client service representative, then volunteer for shift lead or mentor responsibilities to demonstrate supervisory readiness. Develop familiarity with workforce management tools and quality assurance processes. When applying, emphasize coaching experience and any measurable team results you've contributed to, even informally.
Can you get a client care supervisor job with little experience?
Yes, some employers hire candidates into supervisory roles directly from senior representative positions, particularly in contact centers and insurance operations. Focus on roles that specify 'entry-level supervisor' or 'team lead' in the title. Highlight any informal leadership experience, training responsibilities, or escalation-handling you've done, even if it was not a formal supervisory role.
What does the client care supervisor interview process look like?
Most employers run a phone screen followed by one or two in-person or video rounds. Expect a mix of behavioral questions about managing underperforming team members, situational questions about client escalation scenarios, and sometimes a brief role-play or written exercise. Final rounds often involve a panel with a department director or HR representative.
Where can I find and apply to client care supervisor jobs?
You can find and apply to client care supervisor jobs on Migrate Mate, which lists current openings from across the United States. Find roles that fit your background and apply directly to each listing from the page.
See All 10 Client Care Supervisor Jobs
Find roles that match your experience and apply in just a few clicks.
Find Client Care Supervisor Jobs