Customer Service Associate Jobs
Customer Service Associate jobs are open from entry-level to senior across retail, healthcare, financial services, and telecommunications, with specializations in technical support, billing, and omnichannel customer experience. Scan the live roles below and apply to whichever ones fit.
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Showing 5 of 3,901+ Customer Service Associate jobs
- Models and delivers a distinctive and delightful customer experience.
- Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
- In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions.
- Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
- Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
- Provides customers with courteous, friendly, fast, and efficient service.
- Recommends items for sale to customer and recommends trade-up and/or companion items.
- Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. Takes customer to OTC aisle when possible to assist in locating products.
- Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
- Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow.
- Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.
- Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.
- Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.
- Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.
- Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.
- Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
- Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
- Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
- Has working knowledge of store systems and store equipment.
- Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
- Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
- Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
- Complies with all company policies and procedures; maintains respectful relationships with coworkers.
- Completes special assignments and other tasks as assigned.
- Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
- Attends training and completes PPLs requested by Manager or assigned by corporate and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.
Basic Qualifications
- Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
- Requires willingness to work flexible schedule, including evenings and weekend hours.
Preferred Qualifications
- Prefer six months of experience in a retail environment.
- Prefer to have prior work experience with Walgreens.
- Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications.
- Prefer good computer skills.
- Prefer the knowledge of store inventory control.
- Prefer PTCB certification.
An Equal Opportunity Employer, including disability/veterans.
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
Salary Range: $16 - $20 / Hourly
Benefits
Health, dental and vision*
Prescription coverage
Retirement Savings Plan (401(k))
Employee discount
Work & life resources
Career development programs
- with a 30-hour work week
- Models and delivers a distinctive and delightful customer experience.
- Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
- In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions.
- Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
- Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
- Provides customers with courteous, friendly, fast, and efficient service.
- Recommends items for sale to customer and recommends trade-up and/or companion items.
- Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. Takes customer to OTC aisle when possible to assist in locating products.
- Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
- Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow.
- Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.
- Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.
- Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.
- Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.
- Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.
- Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
- Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
- Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
- Has working knowledge of store systems and store equipment.
- Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
- Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
- Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
- Complies with all company policies and procedures; maintains respectful relationships with coworkers.
- Completes special assignments and other tasks as assigned.
- Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
- Attends training and completes PPLs requested by Manager or assigned by corporate and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.
Basic Qualifications
- Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
- Requires willingness to work flexible schedule, including evenings and weekend hours.
Preferred Qualifications
- Prefer six months of experience in a retail environment.
- Prefer to have prior work experience with Walgreens.
- Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications.
- Prefer good computer skills.
- Prefer the knowledge of store inventory control.
- Prefer PTCB certification.
An Equal Opportunity Employer, including disability/veterans.
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
Salary Range: $16 - $20 / Hourly
Benefits
Health, dental and vision*
Prescription coverage
Retirement Savings Plan (401(k))
Employee discount
Work & life resources
Career development programs
- with a 30-hour work week
See All 3,901+ Customer Service Associate Jobs
Find roles that match your experience and apply in just a few clicks.
Find JobsCustomer Service Associate Job Market
Who's Hiring
- Walgreens1,287
- Dollar Tree999
- FedEx Office191
- Raising Cane's121
- Family Dollar82
What Employers Look For
The qualifications that appear most often in customer service associate jobs.
- High school diploma or GED equivalent
- One or more years of customer-facing service experience
- Proficiency with CRM or help-desk software
- Strong written and verbal communication skills
- Ability to multitask across phone, email, and chat simultaneously
- Familiarity with de-escalation techniques and conflict resolution
Tips for Your Customer Service Associate Job Search
Tailor your resume to each channel
Employers distinguish between phone, chat, email, and in-person support. Call out the specific channels you've worked in and your volume or resolution metrics for each so hiring managers can see exactly where you fit.
Apply early to roles that fit
Migrate Mate lists customer service associate openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Highlight your CRM and ticketing tools
Many applicant tracking systems screen for named tools before a human reads your resume. List every CRM, help-desk, or ticketing platform you've used so your application clears that first filter and lands in front of a recruiter.
Prepare a de-escalation example in advance
Interviewers for customer service associate roles almost always ask for a situation where you turned a frustrated customer around. Rehearse one specific story with a clear outcome before every interview so you're not inventing it on the spot.
Read the job listing for implied specialization
A posting that lists HIPAA, insurance terminology, or financial compliance signals a specialized environment. Match your cover letter language to those signals instead of sending a generic application.
Follow up after the interview with a specific detail
A brief follow-up that references one topic from the conversation, such as a software migration or a service initiative the team mentioned, signals genuine interest and keeps your name in front of the hiring manager while they decide.
Customer Service Associate Jobs: Frequently Asked Questions
Which companies are hiring the most customer service associates?
The most active employers for customer service associates right now are Walgreens, Dollar Tree, and FedEx Office, and the most openings are in Florida, Texas, and California, based on current listings on Migrate Mate as of November 2026. Demand tends to be highest in retail, healthcare, and financial services organizations.
How many customer service associate jobs are remote?
About 6% of customer service associate openings are fully remote or hybrid as of November 2026, reflecting strong employer investment in distributed support teams. Phone and chat-based support roles are the most likely to offer remote or hybrid arrangements, while in-store and branch-based positions remain predominantly on-site.
How do you become a customer service associate?
Most customer service associate roles require a high school diploma and some experience interacting with customers in a retail, hospitality, or call-center setting. Build familiarity with at least one CRM or help-desk platform, practice clear written communication, and be ready to demonstrate how you've handled difficult customer situations in past roles.
Can you get hired as a customer service associate with no experience?
Yes, many employers hire customer service associates with no formal experience if you can show strong communication skills and a service mindset. Volunteer work, campus jobs, or any role involving direct interaction with the public all count as relevant background. Highlighting soft skills like patience, active listening, and problem-solving gives entry-level applications a real boost.
What does the customer service associate interview process look like?
Most customer service associate interviews start with a phone or video screen focused on your availability and general background, followed by one or two in-person or video rounds. Interviewers typically ask behavioral questions about handling difficult customers, working under pressure, and resolving complaints. Some employers add a brief role-play scenario to see how you respond in real time.
Where can I find and apply to customer service associate jobs?
You can find and apply to customer service associate jobs on Migrate Mate, which lists current openings from across the United States. Search for roles that match your experience level and preferred work setting, then apply directly to each listing that fits.
See All 3,901+ Customer Service Associate Jobs
Find roles that match your experience and apply in just a few clicks.
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