Mid Level Client Operations Analyst Jobs
Mid level client operations analyst jobs go to analysts ready to own client workflows end to end, mentor junior team members, and drive process decisions with limited oversight. Openings cover 36% remote and hybrid settings across Technology & Software, Banking & Financial Services, and Investment & Asset Management, with employers like JPMorganChase, Kestra Financial, and Gallagher hiring at this level now.
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Showing 5 of 265+ Mid Level Client Operations Analyst jobs
INTRODUCTION
At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher.
Overview
At Gallagher, we believe strong client relationships are at the heart of everything we do. We're looking for a Senior Client Service Manager to join our Commercial team and play a key role in helping clients navigate challenges, manage risk, and achieve their goals.
In this role, you'll partner with clients, carrier partners, and colleagues to deliver exceptional service and thoughtful insurance solutions. You'll have the opportunity to build meaningful relationships, solve complex problems, and make a real difference for the businesses and people you support.
We're looking for someone who enjoys collaborating with others, mentoring team members, and finding creative ways to add value. If you're passionate about client success, eager to lead, and ready to grow your career with a company that invests in its people, we'd love to hear from you.
HOW YOU'LL MAKE AN IMPACT
As a Senior Client Service Manager, you'll be a trusted advisor to clients and a valued leader within your team. You'll help organizations navigate risk with confidence by delivering tailored insurance solutions, building lasting relationships, and providing exceptional service every step of the way.
In this role, you'll take ownership of complex client relationships and renewal strategies while helping identify new opportunities to deliver value. You'll also play an important role in developing team talent, sharing your expertise, and fostering a collaborative, high-performing culture.
Here's how you'll make a difference:
- Lead the renewal strategy for complex accounts, partnering with clients and internal teams to understand needs, analyze coverage, and deliver customized solutions.
- Identify opportunities to strengthen client programs by reviewing coverage gaps, claims trends, and additional services that support evolving business needs.
- Build and maintain strong relationships with clients and carrier partners through responsive communication, trusted guidance, and exceptional customer service.
- Collaborate with clients on risk management strategies, offering consultative insights and innovative approaches to help them achieve their goals.
- Support and mentor team members by sharing knowledge, providing constructive feedback, and encouraging continuous growth and development.
- Help maintain high service and compliance standards by conducting audits and ensuring adherence to regulatory requirements.
- Oversee the accuracy and integrity of client and policy information within Gallagher's systems.
- Leverage technology and best practices to streamline processes, improve efficiency, and enhance the client experience.
- Successfully manage multiple priorities while delivering high-quality results and exceeding client expectations.
ABOUT YOU
Here’s what you’ll bring to the role:
- Bachelor's degree with a minimum of 5+ years of client service and/or claims management experience, or a High School degree/GED with a minimum of 10+ years of client service and/or claims management experience
- A Property and Casualty Insurance License.
- Proficiency in Microsoft Office.
- A desire to build relationships and deliver results.
- Adaptability and resilience in managing shifting priorities.
- A collaborative mindset to work with teams across Gallagher.
COMPENSATION AND BENEFITS
At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.
- Competitive compensation
- Comprehensive benefits programs designed to support your well-being
- Career development opportunities and ongoing learning
- A collaborative, people-first culture with accessible leadership
- The opportunity to do meaningful work with global reach and local impact
At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.
Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)
INTRODUCTION
At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher.
Overview
At Gallagher, we believe strong client relationships are at the heart of everything we do. We're looking for a Senior Client Service Manager to join our Commercial team and play a key role in helping clients navigate challenges, manage risk, and achieve their goals.
In this role, you'll partner with clients, carrier partners, and colleagues to deliver exceptional service and thoughtful insurance solutions. You'll have the opportunity to build meaningful relationships, solve complex problems, and make a real difference for the businesses and people you support.
We're looking for someone who enjoys collaborating with others, mentoring team members, and finding creative ways to add value. If you're passionate about client success, eager to lead, and ready to grow your career with a company that invests in its people, we'd love to hear from you.
HOW YOU'LL MAKE AN IMPACT
As a Senior Client Service Manager, you'll be a trusted advisor to clients and a valued leader within your team. You'll help organizations navigate risk with confidence by delivering tailored insurance solutions, building lasting relationships, and providing exceptional service every step of the way.
In this role, you'll take ownership of complex client relationships and renewal strategies while helping identify new opportunities to deliver value. You'll also play an important role in developing team talent, sharing your expertise, and fostering a collaborative, high-performing culture.
Here's how you'll make a difference:
- Lead the renewal strategy for complex accounts, partnering with clients and internal teams to understand needs, analyze coverage, and deliver customized solutions.
- Identify opportunities to strengthen client programs by reviewing coverage gaps, claims trends, and additional services that support evolving business needs.
- Build and maintain strong relationships with clients and carrier partners through responsive communication, trusted guidance, and exceptional customer service.
- Collaborate with clients on risk management strategies, offering consultative insights and innovative approaches to help them achieve their goals.
- Support and mentor team members by sharing knowledge, providing constructive feedback, and encouraging continuous growth and development.
- Help maintain high service and compliance standards by conducting audits and ensuring adherence to regulatory requirements.
- Oversee the accuracy and integrity of client and policy information within Gallagher's systems.
- Leverage technology and best practices to streamline processes, improve efficiency, and enhance the client experience.
- Successfully manage multiple priorities while delivering high-quality results and exceeding client expectations.
ABOUT YOU
Here’s what you’ll bring to the role:
- Bachelor's degree with a minimum of 5+ years of client service and/or claims management experience, or a High School degree/GED with a minimum of 10+ years of client service and/or claims management experience
- A Property and Casualty Insurance License.
- Proficiency in Microsoft Office.
- A desire to build relationships and deliver results.
- Adaptability and resilience in managing shifting priorities.
- A collaborative mindset to work with teams across Gallagher.
COMPENSATION AND BENEFITS
At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.
- Competitive compensation
- Comprehensive benefits programs designed to support your well-being
- Career development opportunities and ongoing learning
- A collaborative, people-first culture with accessible leadership
- The opportunity to do meaningful work with global reach and local impact
At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.
Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)
See All 265+ Mid Level Client Operations Analyst Jobs
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Find JobsMid Level Client Operations Analyst Job Market
Who's Hiring
- JPMorganChase23
- Kestra Financial17
- Gallagher11
- TikTok8
- Amazon8
Top Industries Hiring
- Technology & Software73
- Banking & Financial Services30
- Investment & Asset Management22
- Consulting & Professional Services22
- Insurance14
Mid Level Client Operations Analyst Jobs: Frequently Asked Questions
How do I get a mid level client operations analyst job?
Position your experience around ownership, not just execution. Highlight projects where you led a process improvement, managed a client relationship independently, or resolved escalations without supervisor involvement. Your resume should show measurable outcomes, such as reduced onboarding time or improved client retention, and demonstrate that you can operate with minimal oversight across the full client lifecycle.
Which companies hire mid level client operations analysts?
Companies hiring mid level client operations analysts right now include JPMorganChase, Kestra Financial, and Gallagher, based on current listings on Migrate Mate as of November 2026. Mid-size and enterprise organizations in service-intensive industries tend to hire most actively at this level, particularly those managing large client portfolios or scaling their customer success functions.
Are there remote mid level client operations analyst jobs?
Yes, though availability varies by employer and industry. About 36% of mid level client operations analyst openings are remote or hybrid as of November 2026, reflecting strong demand for analysts who can coordinate client work across distributed teams. Roles requiring hands-on client interaction or access to internal systems are more likely to be on-site or hybrid.
How do I move up to a mid level client operations analyst role?
Moving into a mid level role requires building depth beyond task completion. Analysts who advance typically take on project ownership, develop expertise in client data platforms or CRM tools, and demonstrate measurable impact on client outcomes. Volunteering for cross-functional projects, earning relevant certifications, and consistently delivering without close supervision signals readiness for the mid level scope employers expect.
Which industries hire the most mid level client operations analysts?
Mid Level client operations analyst roles concentrate in Technology & Software, Banking & Financial Services, and Investment & Asset Management, based on current listings on Migrate Mate as of November 2026. These sectors drive hiring at this level because they manage complex, ongoing client relationships that require experienced analysts to coordinate operations, troubleshoot issues, and improve service delivery at scale.