Entry Level Client Relations Officer Jobs
New grad client relations officer jobs welcome recent graduates and entry level candidates with zero to two years of experience, where strong internship work or a portfolio of customer-facing projects can carry more weight than a long resume. Most openings are on-site roles across Healthcare & Medical Services, Insurance, and Consulting & Professional Services, with employers like El Rio Community Health Center, State Farm, and BairesDev hiring at this level now.
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As Mount Sinai grows, so does our legacy in high-quality health care.
Since 1949, Mount Sinai Medical Center has remained committed to providing access to its diverse community. In delivering an unmatched level of clinical expertise, our medical center is committed to recruiting and training top healthcare workers from across the country. We offer the latest in advanced medicine, technology, and comfort in 12 facilities across Miami-Dade (including our 674-bed main campus facility) and Monroe Counties, with 38 medical services, including cancer care, 24/7 emergency care, orthopedics, cardiovascular care, and more. Mount Sinai takes pride in being South Florida's largest private independent not-for-profit hospital, dedicated to continuing the training of the next generation of medical pioneers.
Culture of Caring: The Sinai Way
Our hardworking, tight-knit community of more than 4,000 dedicated employees fosters an environment of care and compassion. Each member plays a vital role in our collective mission to deliver excellent healthcare through innovation, education, and research. At Mount Sinai, we take pride in our achievements, aiming to be a beacon of quality healthcare in South Florida. We welcome all healthcare professionals to join our thriving community and contribute to our pursuit for clinical excellence.
Department:
Job Description Summary:
Specialty Services Coordinator - Donor Relations ConciergeServes as a key liaison for donor, VIP, and prospect relations, delivering a high-touch, concierge-level patient experience. Partners with senior leadership to conduct patient rounds, coordinate personalized services, and proactively address concerns across inpatient, emergency, and outpatient settings. Manages Careline communications, donor engagement, and grievance resolution while collaborating with clinical and non-clinical teams to expedite services and ensure satisfaction. Supports relationship-building initiatives, donor program education, and operational reporting to enhance the overall donor and patient experience.
Position Responsibilities
- Maintains relationships with donors and prospects by scheduling appointments, assisting them with any requests and meeting them in person when necessary.
- Participates in rounds with SVP on patients who are Donors, VIP’s and Prospects when they are in inpatient, Main Emergency and select outpatient procedure departments to review their experience and establish an ongoing relationship of trust.
- Manages the intake Donor/ Founders calls as needed. Monitors and inputs donor calls in into the Careline Call Log (ex.Salesforce).
- Participates with Donor Relations to cover the 24 hour Careline on call service including appointment scheduling, expedited clinical services, escorting and rounding etc.
- Schedules time for Directors and Coordinator to meet all donors and review the benefits of being a Donor including the access to the 24/7 Careline.
- Manages investigations and follow-up responses to patient/family grievances (online consumer reviews/surveys). Enters complaints/grievances into internal reporting system in a timely manner
- Liaises with clinical and non-clinical departments to address patient’s needs/concerns and provided satisfactory resolutions.
- Composes and tracks follow up correspondence to patients for Directors/SVP, physicians and/or director’s signatures.
- Participates in education programs as it applies to patient and donor relations.
- Assists patients and donors in the compliance of hospital policies and procedures as it relates to patient satisfaction, service recovery and grievance resolution as well as following and enforcing the Employee’s Standards of Performance.
- Participates in special events to promote relationships with prospective donors during business hours as well as evenings and weekends to cultivate relationships with perspective Donors. Cultivates relationships with donors to increase their potential of upgrading their contributions.
- Coordinates clinical and non-clinical services and amenities to meet the needs of the Donor, Prospect and VIP patients to expedite the requests and experience.
- Consistently coordinates and reinforces hospital-wide, the Founder/Society Roster when Donors are using a particular departments service.
- Provides as necessary education to employees and physicians the purpose and goals of the donor relations program.
- Participates in weekly Foundation and Donor Relations meetings to review and discuss current donor’s and prospect’s experiences.
- Communicates effectively and builds working relationship with case managers, physicians, nurses, residents, therapists and other community healthcare professionals to expedite the donor experience in a timely manner.
- Utilizes EPIC medical record system to confirm appointments, status reports in coordination with the SVP.
- Prepares special reports, summaries, powerpoint presentations and data analytics including spreadsheets as needed.
Requirements:
Education
- Bachelors degree or higher required
Experience
- Two years experience in patient/healthcare relations or human services field
- Excellent communication skills
- Expereience providing 5 star star hotel concierge service preferred
Benefits:
We believe in the physical and mental well-being of our employees and are committed to offering comprehensive benefits that fit their personal needs:
- Health benefits
- Life insurance
- Long-term disability coverage
- Healthcare spending accounts
- Retirement plan
- Paid time off
- Pet Insurance
- Tuition reimbursement
- Employee assistance program
- Wellness program
- On-site housing for select positions and more!
Degree Requirements:
Certification:
As Mount Sinai grows, so does our legacy in high-quality health care.
Since 1949, Mount Sinai Medical Center has remained committed to providing access to its diverse community. In delivering an unmatched level of clinical expertise, our medical center is committed to recruiting and training top healthcare workers from across the country. We offer the latest in advanced medicine, technology, and comfort in 12 facilities across Miami-Dade (including our 674-bed main campus facility) and Monroe Counties, with 38 medical services, including cancer care, 24/7 emergency care, orthopedics, cardiovascular care, and more. Mount Sinai takes pride in being South Florida's largest private independent not-for-profit hospital, dedicated to continuing the training of the next generation of medical pioneers.
Culture of Caring: The Sinai Way
Our hardworking, tight-knit community of more than 4,000 dedicated employees fosters an environment of care and compassion. Each member plays a vital role in our collective mission to deliver excellent healthcare through innovation, education, and research. At Mount Sinai, we take pride in our achievements, aiming to be a beacon of quality healthcare in South Florida. We welcome all healthcare professionals to join our thriving community and contribute to our pursuit for clinical excellence.
Department:
Job Description Summary:
Specialty Services Coordinator - Donor Relations ConciergeServes as a key liaison for donor, VIP, and prospect relations, delivering a high-touch, concierge-level patient experience. Partners with senior leadership to conduct patient rounds, coordinate personalized services, and proactively address concerns across inpatient, emergency, and outpatient settings. Manages Careline communications, donor engagement, and grievance resolution while collaborating with clinical and non-clinical teams to expedite services and ensure satisfaction. Supports relationship-building initiatives, donor program education, and operational reporting to enhance the overall donor and patient experience.
Position Responsibilities
- Maintains relationships with donors and prospects by scheduling appointments, assisting them with any requests and meeting them in person when necessary.
- Participates in rounds with SVP on patients who are Donors, VIP’s and Prospects when they are in inpatient, Main Emergency and select outpatient procedure departments to review their experience and establish an ongoing relationship of trust.
- Manages the intake Donor/ Founders calls as needed. Monitors and inputs donor calls in into the Careline Call Log (ex.Salesforce).
- Participates with Donor Relations to cover the 24 hour Careline on call service including appointment scheduling, expedited clinical services, escorting and rounding etc.
- Schedules time for Directors and Coordinator to meet all donors and review the benefits of being a Donor including the access to the 24/7 Careline.
- Manages investigations and follow-up responses to patient/family grievances (online consumer reviews/surveys). Enters complaints/grievances into internal reporting system in a timely manner
- Liaises with clinical and non-clinical departments to address patient’s needs/concerns and provided satisfactory resolutions.
- Composes and tracks follow up correspondence to patients for Directors/SVP, physicians and/or director’s signatures.
- Participates in education programs as it applies to patient and donor relations.
- Assists patients and donors in the compliance of hospital policies and procedures as it relates to patient satisfaction, service recovery and grievance resolution as well as following and enforcing the Employee’s Standards of Performance.
- Participates in special events to promote relationships with prospective donors during business hours as well as evenings and weekends to cultivate relationships with perspective Donors. Cultivates relationships with donors to increase their potential of upgrading their contributions.
- Coordinates clinical and non-clinical services and amenities to meet the needs of the Donor, Prospect and VIP patients to expedite the requests and experience.
- Consistently coordinates and reinforces hospital-wide, the Founder/Society Roster when Donors are using a particular departments service.
- Provides as necessary education to employees and physicians the purpose and goals of the donor relations program.
- Participates in weekly Foundation and Donor Relations meetings to review and discuss current donor’s and prospect’s experiences.
- Communicates effectively and builds working relationship with case managers, physicians, nurses, residents, therapists and other community healthcare professionals to expedite the donor experience in a timely manner.
- Utilizes EPIC medical record system to confirm appointments, status reports in coordination with the SVP.
- Prepares special reports, summaries, powerpoint presentations and data analytics including spreadsheets as needed.
Requirements:
Education
- Bachelors degree or higher required
Experience
- Two years experience in patient/healthcare relations or human services field
- Excellent communication skills
- Expereience providing 5 star star hotel concierge service preferred
Benefits:
We believe in the physical and mental well-being of our employees and are committed to offering comprehensive benefits that fit their personal needs:
- Health benefits
- Life insurance
- Long-term disability coverage
- Healthcare spending accounts
- Retirement plan
- Paid time off
- Pet Insurance
- Tuition reimbursement
- Employee assistance program
- Wellness program
- On-site housing for select positions and more!
Degree Requirements:
Certification:
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Top Industries Hiring
- Healthcare & Medical Services10
- Insurance6
- Consulting & Professional Services6
- Technology & Software5
- Automotive4
Entry Level Client Relations Officer Jobs: Frequently Asked Questions
How do I get an entry level client relations officer job?
Start by highlighting any customer-facing experience, even from internships, campus roles, or part-time retail and service work. Employers at this level look for strong written and verbal communication, a professional tone, and genuine interest in client satisfaction. Tailoring your resume to show how you resolved issues or built relationships, even in informal settings, gives you a real edge over candidates with generic applications.
Which companies hire entry level client relations officers?
Companies hiring entry level client relations officers right now include El Rio Community Health Center, State Farm, and BairesDev, based on current listings on Migrate Mate as of November 2026. At this experience level, hiring tends to come from mid-size firms and large enterprises in service-driven sectors that rely on consistent client communication and account support.
Are there remote entry level client relations officer jobs?
Yes, though most openings at this level still favor on-site or hybrid arrangements. About 35% of entry level client relations officer openings are remote or hybrid as of November 2026, so candidates with reliable home office setups and strong digital communication skills have a growing number of flexible options to consider.
Are these new grad client relations officer jobs?
Yes, these listings include new grad, recent graduate, and junior roles that explicitly welcome little or no professional experience. A new grad posting typically calls for zero to two years of experience and treats internships, volunteer work, or a demonstrated ability to manage client interactions as fully qualifying. If the posting mentions training programs or entry level in the title, it is designed for candidates starting out.
Which industries hire the most entry level client relations officers?
Entry Level client relations officer roles concentrate in Healthcare & Medical Services, Insurance, and Consulting & Professional Services, based on current listings on Migrate Mate as of November 2026. These sectors drive hiring at this level because their business models depend on ongoing client contact, account management, and service follow-through, which creates steady demand for junior candidates who can learn client workflows quickly.