Client Service Assistant Jobs
Client Service Assistant jobs are open across banking, insurance, healthcare, and retail, at every level from entry-level to senior, with specializations in account management support, client onboarding, and relationship coordination. See the openings below and apply to the ones that match your experience.
Find Client Service Assistant JobsLooking for remote work? View remote client service assistant jobs →Overview
Showing 5 of 1,558+ Client Service Assistant jobs
INTRODUCTION
At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher.
Overview
At Gallagher, we believe strong client relationships are at the heart of everything we do. We're looking for a Senior Client Service Manager to join our Commercial team and play a key role in helping clients navigate challenges, manage risk, and achieve their goals.
In this role, you'll partner with clients, carrier partners, and colleagues to deliver exceptional service and thoughtful insurance solutions. You'll have the opportunity to build meaningful relationships, solve complex problems, and make a real difference for the businesses and people you support.
We're looking for someone who enjoys collaborating with others, mentoring team members, and finding creative ways to add value. If you're passionate about client success, eager to lead, and ready to grow your career with a company that invests in its people, we'd love to hear from you.
HOW YOU'LL MAKE AN IMPACT
As a Senior Client Service Manager, you'll be a trusted advisor to clients and a valued leader within your team. You'll help organizations navigate risk with confidence by delivering tailored insurance solutions, building lasting relationships, and providing exceptional service every step of the way.
In this role, you'll take ownership of complex client relationships and renewal strategies while helping identify new opportunities to deliver value. You'll also play an important role in developing team talent, sharing your expertise, and fostering a collaborative, high-performing culture.
Here's how you'll make a difference:
- Lead the renewal strategy for complex accounts, partnering with clients and internal teams to understand needs, analyze coverage, and deliver customized solutions.
- Identify opportunities to strengthen client programs by reviewing coverage gaps, claims trends, and additional services that support evolving business needs.
- Build and maintain strong relationships with clients and carrier partners through responsive communication, trusted guidance, and exceptional customer service.
- Collaborate with clients on risk management strategies, offering consultative insights and innovative approaches to help them achieve their goals.
- Support and mentor team members by sharing knowledge, providing constructive feedback, and encouraging continuous growth and development.
- Help maintain high service and compliance standards by conducting audits and ensuring adherence to regulatory requirements.
- Oversee the accuracy and integrity of client and policy information within Gallagher's systems.
- Leverage technology and best practices to streamline processes, improve efficiency, and enhance the client experience.
- Successfully manage multiple priorities while delivering high-quality results and exceeding client expectations.
ABOUT YOU
Here’s what you’ll bring to the role:
- Bachelor's degree with a minimum of 5+ years of client service and/or claims management experience, or a High School degree/GED with a minimum of 10+ years of client service and/or claims management experience
- A Property and Casualty Insurance License.
- Proficiency in Microsoft Office.
- A desire to build relationships and deliver results.
- Adaptability and resilience in managing shifting priorities.
- A collaborative mindset to work with teams across Gallagher.
COMPENSATION AND BENEFITS
At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.
- Competitive compensation
- Comprehensive benefits programs designed to support your well-being
- Career development opportunities and ongoing learning
- A collaborative, people-first culture with accessible leadership
- The opportunity to do meaningful work with global reach and local impact
At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.
Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)
INTRODUCTION
At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher.
Overview
At Gallagher, we believe strong client relationships are at the heart of everything we do. We're looking for a Senior Client Service Manager to join our Commercial team and play a key role in helping clients navigate challenges, manage risk, and achieve their goals.
In this role, you'll partner with clients, carrier partners, and colleagues to deliver exceptional service and thoughtful insurance solutions. You'll have the opportunity to build meaningful relationships, solve complex problems, and make a real difference for the businesses and people you support.
We're looking for someone who enjoys collaborating with others, mentoring team members, and finding creative ways to add value. If you're passionate about client success, eager to lead, and ready to grow your career with a company that invests in its people, we'd love to hear from you.
HOW YOU'LL MAKE AN IMPACT
As a Senior Client Service Manager, you'll be a trusted advisor to clients and a valued leader within your team. You'll help organizations navigate risk with confidence by delivering tailored insurance solutions, building lasting relationships, and providing exceptional service every step of the way.
In this role, you'll take ownership of complex client relationships and renewal strategies while helping identify new opportunities to deliver value. You'll also play an important role in developing team talent, sharing your expertise, and fostering a collaborative, high-performing culture.
Here's how you'll make a difference:
- Lead the renewal strategy for complex accounts, partnering with clients and internal teams to understand needs, analyze coverage, and deliver customized solutions.
- Identify opportunities to strengthen client programs by reviewing coverage gaps, claims trends, and additional services that support evolving business needs.
- Build and maintain strong relationships with clients and carrier partners through responsive communication, trusted guidance, and exceptional customer service.
- Collaborate with clients on risk management strategies, offering consultative insights and innovative approaches to help them achieve their goals.
- Support and mentor team members by sharing knowledge, providing constructive feedback, and encouraging continuous growth and development.
- Help maintain high service and compliance standards by conducting audits and ensuring adherence to regulatory requirements.
- Oversee the accuracy and integrity of client and policy information within Gallagher's systems.
- Leverage technology and best practices to streamline processes, improve efficiency, and enhance the client experience.
- Successfully manage multiple priorities while delivering high-quality results and exceeding client expectations.
ABOUT YOU
Here’s what you’ll bring to the role:
- Bachelor's degree with a minimum of 5+ years of client service and/or claims management experience, or a High School degree/GED with a minimum of 10+ years of client service and/or claims management experience
- A Property and Casualty Insurance License.
- Proficiency in Microsoft Office.
- A desire to build relationships and deliver results.
- Adaptability and resilience in managing shifting priorities.
- A collaborative mindset to work with teams across Gallagher.
COMPENSATION AND BENEFITS
At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.
- Competitive compensation
- Comprehensive benefits programs designed to support your well-being
- Career development opportunities and ongoing learning
- A collaborative, people-first culture with accessible leadership
- The opportunity to do meaningful work with global reach and local impact
At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.
Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)
Client Service Assistant Jobs by Experience Level
See All 1,558+ Client Service Assistant Jobs
Find roles that match your experience and apply in just a few clicks.
Find Client Service Assistant JobsClient Service Assistant Job Market
Who's Hiring
- Banfield Pet Hospital189
- Jackson Hewitt109
- Morgan Stanley72
- Gallagher64
- JPMorganChase45
Top Industries Hiring
- Consulting & Professional Services44
- Investment & Asset Management23
- Banking & Financial Services17
- Accounting & Auditing16
- Fintech12
What Employers Look For
The qualifications that appear most often in client service assistant jobs.
- One to two years of customer service or client-facing experience in a professional setting
- Proficiency with CRM software such as Salesforce or similar platforms
- Strong written and verbal communication skills across phone, email, and chat
- High school diploma or associate degree, with a bachelor's degree preferred for some roles
- Ability to manage multiple client accounts or cases simultaneously under deadlines
- Familiarity with Microsoft Office Suite, particularly Excel and Outlook
Tips for Your Client Service Assistant Job Search
Tailor your resume to client workflows
Hiring managers for client service assistant roles scan for experience with ticketing systems, CRM platforms, and multi-channel communication. Name the specific tools you've used and quantify outcomes like resolution times or client retention contributions to stand out from generic applicants.
Apply early to roles that fit
Migrate Mate lists client service assistant openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Target postings by industry vertical
Client service assistant duties shift significantly between industries. A financial services posting emphasizes compliance and account accuracy, while a healthcare posting prioritizes patient communication and scheduling. Filter your search by sector so your cover letter speaks directly to that employer's client base.
Prepare for scenario-based interview questions
Interviewers for client service assistant roles routinely ask how you've handled an upset client, a missed deadline, or a cross-departmental miscommunication. Prepare two or three specific examples using the situation-action-result format before every interview.
Negotiate your full compensation package
When you receive an offer, ask about professional development reimbursements, remote flexibility, and performance review timelines in addition to base pay. Client service roles often have structured advancement paths, and clarifying them upfront shows you're thinking long-term.
Follow up with a targeted thank-you note
Send a thank-you email within 24 hours of your interview that references a specific topic from the conversation. For client-facing roles, this demonstrates the communication habits employers are hiring for and separates you from candidates who send generic messages.
Client Service Assistant Jobs: Frequently Asked Questions
Which companies are hiring the most client service assistants?
Banfield Pet Hospital, Jackson Hewitt, and Morgan Stanley are hiring the most client service assistants right now, with openings concentrated in California, Florida, and Texas, based on current listings on Migrate Mate as of November 2026. Industries with the highest volume include financial services, insurance, and healthcare administration.
How many client service assistant jobs are remote?
About 49% of client service assistant openings are fully remote or hybrid as of November 2026, with availability varying by industry. Roles in software, insurance, and financial services tend to offer the most remote flexibility, while positions in healthcare and in-person retail environments are predominantly on-site.
How do you become a client service assistant?
Start by building experience in any customer-facing role, such as retail, hospitality, or reception work, to develop communication and problem-solving skills. Learn at least one CRM platform, as most employers require it from day one. Then apply to entry-level client service assistant postings, emphasizing your ability to manage client relationships and handle inquiries across multiple channels.
Can you get hired as a client service assistant with little or no experience?
Yes, many employers hire client service assistants with limited formal experience if you can demonstrate strong communication skills and a service-oriented mindset. Highlight any volunteer work, internships, or part-time roles where you resolved problems for others. Earning a customer service certification can also strengthen an application when your work history is thin.
What does the client service assistant interview process look like?
Most employers start with a phone or video screen focused on your communication style and availability. A second round typically involves a hiring manager interview with scenario-based questions about handling difficult clients or prioritizing competing tasks. Some companies add a short written exercise or a role-play to assess how you respond to real client situations before making an offer.
Where can I find and apply to client service assistant jobs?
You can find and apply to client service assistant jobs on Migrate Mate, which lists current openings from employers across the United States. Search for roles that match your experience level and industry preference, then apply directly to each listing that fits.
See All 1,558+ Client Service Assistant Jobs
Find roles that match your experience and apply in just a few clicks.
Find Client Service Assistant Jobs