Clinical Operations Manager Jobs in Los Angeles, CA

Job Description

Are you ready to bring your clinical competencies to a world-class Medical Group known for the very highest clinical standards? Do you have a passion for the highest quality and patient satisfaction? Then please respond to this dynamic opportunity available with one of the best places to work in Southern California! We would be happy to hear from you.

The Cedars-Sinai Medical Network is committed to helping primary care and specialist physicians provide excellent care to all their patients, who benefit from convenient access to primary and specialty care physicians and seamless coordination of care between them. As a part of Cedars-Sinai, our physicians and staff are partners in quality health care from a medical center that is consistently recognized as one of the finest hospitals in the country. For the 8th consecutive year, we have been named one of the top 20 Physician Groups in Southern California by Integrated Healthcare Associates (IHA).

Why work here?

Beyond outstanding benefits, competitive salaries and health and dental insurance we take pride in hiring the best, most passionate employees. Our talented staff reflects the culturally and ethnically diverse community we serve. They are proof of our dedication to creating a dynamic, inclusive environment that fuels innovation and the gold standard of patient care we strive for.

What will you be doing in this role?

The Senior Manager, MN Clinical Ops is responsible for the planning, organizing and managing of assigned areas. Works closely with leadership and physician management in the centralized infrastructure development and operations for a specific specialty, regional program or department. The Senior Manager, MN Clinical Ops plays an important role in coordinating the strategic planning, program and policy development for multiple sites to insure successful implementation and monitoring. Ensures department supports the needs of patients, physicians and staff and implements process improvement initiatives.

Primary Duties & Responsibilities

• Manages the administrative and clinical services for one or more physician office sites.
• Plans, coordinates, implements and monitors projects and initiatives relating to operations, and ensuring they are consistent with strategic mission.
• Ensures compliance with state and federal laws, professional and regulatory agency standards and licensure requirements. Maintains staff compliance with health system and Foundation policies, procedures and protocols.
• Understands and supports the business requirements and fiscal structure of the Foundation, including patient assignment, risk and specialty network structures, and utilization management. Functions as key resource for staff and physicians in support of these requirements.
• Assumes fiscal responsibility for areas of oversight, including budget preparation, expense control and revenue enhancement. Develops business and operations plans for assigned areas, programs and services in collaboration with Director.
• Establishes effective patient care processes and workflows in collaboration with other leaders. Develops and supports policies and procedures that support the provision of quality and timely patient care services.
• Maintains appropriate quality control programs and partners proactively with risk, quality, safety and clinical operations leadership to ensure continuous monitoring and improvement in provision of clinical services.
• Functions as key resource for staff and physicians in utilization of key information systems and technologies. Assumes responsibility as practice liaison for the resolution of system related issues, identification of opportunities for improvement and implementation of key systems and system and workflow enhancements.
• Supervises employees in immediate areas of oversight, including administrative, clinical, technician and health information staff. In conjunction with executive and medical leadership, provides direct administrative supervision of physician extenders. Assesses qualifications and hires candidates, assumes responsibility for the assessment and improvement of competencies, work assignments and schedules, orienting, coaching, training, in-services, performance evaluation, compensation, mentoring, discipline and terminating employment. Partners with appropriate departments in the necessary execution of these duties (e.g. clinical services, risk, quality, human resources).
• Demonstrates leadership to promote collaborative teamwork, cross-training and flexing of staff across operational areas, open communication and problem solving to ensure effective coordination and integration of services between operational areas and programs. Demonstrates consistent ability to promote, enhance and support the organizational culture.

Qualifications

Job qualifications

Education

• High School Diploma/GED required
• Bachelor's Degree in Nursing, Business or Healthcare Administration preferred

Work Experience

• 8 years Experience in Healthcare management or related field required
• 3 years Experience in business planning, performance improvement, data analytics, and healthcare operations preferred

About Us

Cedars-Sinai is a leader in providing high-quality healthcare encompassing primary care, specialized medicine and research. Since 1902, Cedars-Sinai has evolved to meet the needs of one of the most diverse regions in the nation, setting standards in quality and innovative patient care, research, teaching and community service. Today, Cedars- Sinai is known for its national leadership in transforming healthcare for the benefit of patients. Cedars-Sinai impacts the future of healthcare by developing new approaches to treatment and educating tomorrow's health professionals. Additionally, Cedars-Sinai demonstrates a commitment to the community through programs that improve the health of its most vulnerable residents.

About the Team

With a growing number of primary urgent and specialty care locations across Southern California, Cedars-Sinai’s medical network serves people near where they live. Delivering coordinated, compassionate healthcare you can join our network of clinicians and physicians to improve the healthcare people throughout Los Angeles and beyond.

Diversity and Inclusion at Cedars-Sinai

We are caretakers and innovators committed to the pursuit of equitable healthcare. But health equity is not possible without representation. Our commitment to diversity goes beyond demographics or checking boxes. Our people must reflect the diverse identities, experiences and geographies of the communities and patients we serve – because that’s what our patients, colleagues and communities deserve Quality Care and Research—For All, By All.

Our compensation philosophy

We offer a competitive compensation package for our employees. The base pay range shown generally applies to the greater Los Angeles area and may vary based on work location. Our range takes into account the wide range of factors that are considered in making compensation decisions, including knowledge/skills: relevant experience and training, education/certifications/licensure; and other business and organizational factors. The base pay range does not include any incentive payments that may be applicable to a role. Pay Transparency Non-Discrimination Provision (PDF) .

Cedars-Sinai is an Equal Employment Opportunity employer.

Cedars-Sinai does not unlawfully discriminate on the basis of the race, religion, color, national origin, citizenship, ancestry, physical or mental disability, legally protected medical condition (cancer-related or genetic characteristics or any genetic information), marital status, sex, gender, sexual orientation, gender identity, gender expression, pregnancy, age (40 or older), military and/or veteran status or any other basis protected by federal or state law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at Applicant_Accommodation@cshs.org and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

Cedars-Sinai will consider for employment qualified applicants with criminal histories, in accordance with the Los Angeles Fair Chance Initiative for Hiring.

At Cedars-Sinai, we are dedicated to the safety, health and wellbeing of our patients and employees. This includes protecting our patients from communicable diseases, such as influenza (flu). For this reason, we require that all new employees receive a flu vaccine based on the seasonal availability of flu vaccine (typically during September through April each year) as a condition of employment, and annually thereafter as a condition of continued employment, subject to medical exemption or religious accommodation. For the same reason, you may also be required to receive other vaccines as a condition of employment. Cedars-Sinai reserves the right to make modifications to its required list of vaccines as required by law and/or policy.