Clinical Operations Manager Jobs in Sunnyvale, CA

INTRODUCTION

Apple Health’s ever-evolving suite of health and wellness products are helping our users live more active, healthier lives. Be ready to make something great when you come here. Dynamic, inspiring people and innovative, industry-defining technologies are the norm at Apple. The people who work here have reinvented and defined entire industries with our products and services. The same dedication to innovation also applies to our approach to health - strengthening our commitment to leave the world better than we found it.

The Health Group conceives of and proves out exciting new technologies for Apple’s future products and features. We are seeking a highly strategic Clinical Study Operations Engineering Program Manager to provide flexible oversight across our study portfolio. Acting as a critical bridge between recruitment, partner management, and study execution, you will drive the onboarding of global CROs, define early-stage recruitment pipelines/channels, leverage advanced analytics to extract predictive insights and generate strategic recommendations, and lay the groundwork for international (OUS) expansion on the recruitment front, day to day operations of running studies, and comprehensive data management oversight.

DESCRIPTION

In this dynamic, high impact/fast paced role, you will not be confined to a single track. We are looking for a strategic powerhouse who can tackle complex challenges across the entire clinical study portfolio. You bring proven experience in establishing robust operational pathways working with Clinical Research Organizations (CRO), from architecting innovative recruitment strategies to custom building global partner relationships. Thriving in the unknown, you will seamlessly map future OUS expansions, and deploy your versatile expertise to lead high-priority studies, fluidly adapting to drive success in any capacity required. This role is meant for you if you thrive holding partners accountable, digging deep into data and extracting key strategies and recommendations while continuously meeting timelines and data needs.

Responsibilities

• Global Partner Onboarding & Strategic Alignment: Drive the qualification of global CROs and niche recruitment partners, acting as the primary architect of their operational engagement. Establish robust executive relationships and strategically engineer their processes, workflows, and staffing to build dedicated teams that align with our unique requirements and ensure excellence in execution

• End-To-End Recruitment Strategy: Embed deeply with cross-functional teams during early feature design to establish recruitment strategies and build pipelines tailored to specific data requirements. Drive the enhancement of current recruitment models by leveraging strong analytics, extensive participant evaluations, and integration of AI

• OUS Strategy & Expansion: Map successful US recruitment and operational methodologies to OUS regions, building the foundational relationships and frameworks required to prepare for future international studies

• Data-Driven Study Analytics: Define overall metrics and data visualization frameworks at study inception to drive clear strategy definition, generate actionable insights, and enable agile pivoting during execution

• Data Management Governance & Oversight: Direct the overarching data management strategy and execution across internal teams and external CROs. Ensure robust data integrity and adherence to internal standards by guiding the key pillars of data management, holding partners accountable, and securing adequate data management resourcing for all assigned projects

• Versatile Study Leadership & Influence: Apply adaptable, multi-faceted expertise to manage complex, high-priority studies and seamlessly bridge diverse disciplines. By tailoring communication and leading through influence, align cross-functional teams across engineering, clinical, legal, and business development to resolve unpredictable operational challenges

MINIMUM QUALIFICATIONS

• B.S. degree in biomedical engineering or any engineering discipline, or equivalent

• 10+ years of direct experience in clinical project management, strategic partnerships, or clinical operations within Health or Technology

• Strong human research background with a comprehensive understanding of the end-to-end study lifecycle, GCP, and domestic/international regulations

• Proven track record of managing and onboarding global CROs and diverse external vendors

• Ability to knit together disparate sources of information into a strong strategic narrative and perform data analysis to drive measurable results

• Expert analytical and negotiation skills, adept at facilitating actions, resolving conflicts, and delivering crisp, effective communication to executive leadership

• Proven ability to project manage and oversee clinical data management activities, ensuring adequate resourcing, vendor compliance, and strict data integrity across the study lifecycle.

• Self starter and critical thinker with the ability to work autonomously, establish priorities, and thrive in a highly ambiguous, fast paced environment

• Superb communication skills including effective listening, clear and concise writing, and the ability to articulate complex project updates to executives

• Ability to be onsite; this role is a hybrid, in-person position

• Some travel is required, approximately 25%.

PREFERRED QUALIFICATIONS

• Experience leveraging AI, digital platforms, or advanced analytics in clinical recruitment and study operations

• Direct experience strategizing and mapping clinical operations for OUS regions

PAY & BENEFITS

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $172,100 and $258,600, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.