Cloud Consultant Jobs in Atlanta, GA
Cloud Consultant jobs in Atlanta, Georgia are concentrated in Midtown, Buckhead, and the Perimeter Center corridor, with strong demand across financial services, logistics, and healthcare IT. Employers hiring right now include Logic, Deloitte, and Amazon Web Services. See the openings below and apply to the ones that match your experience.
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General Information
- Atlanta, GA
- Boston, MA
- Charlotte, NC
- Chicago, IL
- Columbus, OH
- Dallas, TX
- Denver, CO
- Detroit, MI
- Hartford, CT
- Houston, TX
- Kansas City, MO
- Los Angeles, CA
- Miami, FL
- Nashville, TN
- New Brunswick, NJ
- New York, NY
- Orange County, CA
- Philadelphia, PA
- Phoenix, AZ
- Portland, OR
- Raleigh, NC
- Salt Lake City, UT
- San Diego, CA
- San Francisco, CA
- Seattle, WA
Description and Requirements
- Design, configure, and deploy Genesys Cloud CX solutions, including Architect call flows, in-queue flows, routing strategies (skills-based, bullseye, and predictive routing), queues, users, roles, and permissions
- Build and support digital channels in Genesys Cloud, including web messaging, chat, email, SMS (Short Message Service), and social channels
- Configure Genesys Cloud telephony, including Bring Your Own Carrier (Cloud and Premises), SIP (Session Initiation Protocol) trunks, number porting, sites, and Edge configuration
- Build integrations using Genesys Cloud Data Actions, the Platform API (Application Programming Interface), AppFoundry applications, and webhooks to connect to client CRM (Customer Relationship Management), ticketing, and back-office systems
- Implement and support CRM integrations, including Salesforce (CX Cloud from Genesys and Salesforce, or Genesys Cloud for Salesforce), Microsoft Dynamics, and ServiceNow
- Configure Workforce Engagement Management (WEM) capabilities, including workforce management, quality management, recording policies, speech and text analytics, and evaluation forms
- Implement Genesys AI capabilities, including bot flows, digital bot flows, Agent Copilot, and integrations with third-party intelligent virtual agent platforms
- Support migrations from legacy and on-premises platforms (e.g., Genesys PureConnect, Genesys Engage, Avaya, Cisco) to Genesys Cloud, including flow conversion and cutover planning
- Participate in client sessions to gather technical requirements, and translate them into solution designs, configuration workbooks, and user stories
- Create and maintain technical documentation, including solution design documents, call flow diagrams, integration specifications, and runbooks
- Develop and execute test plans and scripts for System Integration Testing (SIT) and User Acceptance Testing (UAT); troubleshoot and resolve defects
- Support go-live cutover activities and hypercare, and transition solutions to client support teams
- Contribute to effort estimates, statements of work, and solution demonstrations as part of business development pursuits
- Perform impact analysis on scope change requests as they relate to configuration, integrations, and timeline
- Contribute to practice development through reusable assets, accelerators, and knowledge-sharing sessions for Slalom teams
- 5+ years of overall contact center technology experience across cloud or on-premises platforms
- Strong working knowledge of Genesys Architect, routing, queues, and Genesys Cloud administration
- Experience with contact center telephony concepts, including SIP, carriers, number management, and call recording
- Experience building integrations using REST (Representational State Transfer) APIs, JSON (JavaScript Object Notation), and Genesys Data Actions
- Understanding of contact center operations and common service metrics (e.g., average handle time, service level, first contact resolution), and how technology decisions affect them
- Experience working through the full project lifecycle on enterprise implementations with multiple workstreams
- Familiarity with agile delivery methodologies and tools such as Scrum, Jira, and Azure DevOps
- Strong written and verbal communication skills, with the ability to explain technical concepts to business and technical audiences
- Ability to lead or support client working sessions, virtually or in person
- Active Genesys Cloud CX certifications (e.g., Professional, Developer, or Workforce Engagement Management), or ability to achieve them within 90 days of hire
Preferred Qualifications
- Consulting or professional services experience delivering Genesys implementations for enterprise clients
- Experience with CX Cloud from Genesys and Salesforce, or Salesforce Service Cloud
- Experience migrating clients from Genesys PureConnect or Genesys Engage to Genesys Cloud
- Scripting or development experience (e.g., JavaScript, Python, Node.js) for integrations, custom agent interfaces, or automation
- Experience with Genesys Cloud AI, bots, or third-party conversational AI platforms (e.g., Google Dialogflow, Amazon Lex)
- Experience with Genesys Cloud CX as Code, Terraform, or Archy for configuration management across environments
- Familiarity with other CCaaS (Contact Center as a Service) platforms, such as Amazon Connect, NICE CXone, or Five9
* East Bay, San Francisco, Silicon Valley:
* Senior Consultant: $
* San Diego, Los Angeles, Orange County, Seattle, Boston, Houston, New Jersey, New York City, Washington DC, Westchester:
* Senior Consultant: $
* All other locations:
* Senior Consultant: $
See All 13 Cloud Consultant Jobs in Atlanta
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Cloud Consultant Jobs in Atlanta: Frequently Asked Questions
How do I get a cloud consultant job in Atlanta?
The strongest entry point in Atlanta is targeting the city's large financial services firms, healthcare systems, and logistics companies, which run significant cloud transformation programs in Buckhead, Midtown, and the Perimeter Center area. Certifications in AWS, Azure, or Google Cloud carry real weight here. Candidates who can demonstrate migration or infrastructure-as-code experience on enterprise-scale environments stand out in Atlanta's market.
Which companies hire cloud consultants in Atlanta?
Companies currently hiring cloud consultants in Atlanta include Logic, Deloitte, and Amazon Web Services, per current listings on Migrate Mate as of October 2026. Atlanta's employer mix leans toward large enterprises and regional banks, major healthcare networks, and technology consulting firms with Southeast delivery centers based in the city.
Are there remote cloud consultant jobs in Atlanta?
Yes, cloud consulting is among the more remote-compatible technical roles since much of the work involves architecture design, configuration, and advisory work that does not require a physical presence. About 86% of cloud consultant openings tied to Atlanta are remote or hybrid as of October 2026, with fully on-site roles appearing most often at regulated financial institutions and healthcare systems requiring hands-on infrastructure work.
How can I get a cloud consultant job in Atlanta with little or no experience?
The most realistic entry path in Atlanta is landing a junior cloud engineer or IT infrastructure analyst role at one of the city's many managed service providers or technology consulting firms operating out of Midtown and the Northside suburbs. These employers regularly hire for associate-level positions and promote into consulting tracks. Earning an AWS Cloud Practitioner or Azure Fundamentals certification before applying gives candidates a concrete edge over other entry-level applicants in the local market.
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