Collections Officer Jobs

Collections Officer jobs are open across banking, healthcare, and consumer finance, covering specializations in debt recovery, account management, and skip tracing, from entry-level to senior and supervisory roles. See the openings below and apply to the ones that match your experience.

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Overview

Open roles633+
Top stateTexas
Top employerAmerica's Car-Mart
Top cityHouston, TX
Work type50% On-site
Top industryBanking

Showing 5 of 633+ Collections Officer jobs

Collections Photographer
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New 12h ago
Collections Photographer
Stanford University
Stanford, California
Corporate Training
Corporate Training & Learning Development
Learning & Development
Remote (US)
Bachelor's degree
10,000+

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Sr. Patient Collections Call Center Representative
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New 14h ago
Sr. Patient Collections Call Center Representative
Catalyst Health Group
Plano, Texas
Customer Service
Sales
High school diploma or GED
501-1,000

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Experienced BCBS Insurance Collections Specialist
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New 14h ago
Experienced BCBS Insurance Collections Specialist
AIS HealthCare
Remote
Customer Support
IT Support
Technical Product & Program Management
Remote (US)
High school diploma or GED
501-1,000

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Billing & Collections Manager (BOM)
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New 14h ago
Billing & Collections Manager (BOM)
Trilogy Health Services
Hudsonville, Michigan
Administrative & Office Support
Customer Service
Healthcare Administration
High school diploma or GED
10,000+

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Credit and Collections Analyst
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New 15h ago
Credit and Collections Analyst
Graham Packaging Company
Lancaster, Pennsylvania
Business Analyst
Data Analytics
Bachelor's degree in finance
5,001-10,000

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Collections Officer Job Market

Who's Hiring

  • America's Car-Mart19
  • Marine Credit Union8
  • Lifeshare Blood Center6
  • JPMorganChase5
  • Trilogy Health Services5

Top Industries Hiring

  • Banking & Financial Services
  • Healthcare & Medical Services
  • Staffing & Recruiting
  • Technology & Software
  • Fintech

What Employers Look For

The qualifications that appear most often in collections officer jobs.

  • One or more years of collections or accounts receivable experience
  • Demonstrated knowledge of FDCPA and applicable state collection laws
  • Proficiency with collections software such as CUBS, CACS, or similar platforms
  • Strong verbal communication and negotiation skills for debtor contact
  • High school diploma or GED required, associate or bachelor's degree preferred
  • Experience with skip tracing tools and credit reporting systems

Tips for Your Collections Officer Job Search

Tailor your resume to compliance language

Collections roles are regulated under the Fair Debt Collection Practices Act, so hiring managers scan for FDCPA familiarity. Work that phrase and any state-level compliance experience into your resume's skills section and bullet points.

Highlight call volume and resolution metrics

Employers want collectors who can demonstrate efficiency under pressure. Quantify your average daily outbound calls, payment arrangement rate, or recovery percentage in your resume bullets so reviewers can assess your output at a glance.

Apply early to roles that fit

Migrate Mate lists collections officer openings from across the United States in one place, so you can find roles that match your experience level and specialization and apply directly to each listing.

Filter openings by account type specialty

Third-party collections, first-party in-house, medical billing, and commercial accounts each require different skills. Narrow your search to openings that match the account type you know best so your experience reads as directly relevant.

Prepare a scenario answer about difficult accounts

Interviewers almost always ask how you handled a debtor who refused contact or became hostile. Prepare a specific example that walks through your de-escalation approach, the outcome, and what you documented in the system afterward.

Negotiate shift differentials, not just base pay

Many collections roles include evening or weekend shifts, and those hours often carry a differential. When an offer comes in, ask specifically whether shift premiums apply to your schedule before accepting the base wage at face value.

Collections Officer Jobs: Frequently Asked Questions

Which companies are hiring the most collections officers?

The most active employers for collections officers right now are America's Car-Mart, Marine Credit Union, and Lifeshare Blood Center, and the most openings are in Texas, California, and Pennsylvania, based on current listings on Migrate Mate as of November 2026. Healthcare systems, national banks, and third-party agencies consistently post the highest volume of openings.

How many collections officer jobs are remote?

About 50% of collections officer openings are fully remote or hybrid as of November 2026, with availability varying by employer type and account category. First-party in-house roles at large financial institutions and healthcare revenue cycle positions tend to offer the most remote flexibility compared to third-party agency roles, which are more often on-site.

How do you become a collections officer?

Start with a high school diploma and apply to entry-level collections or customer service roles where phone negotiation is a core duty. Learn FDCPA rules through employer training or a short compliance course, then build experience with collections software on the job. Moving into a senior or supervisory collections role typically follows demonstrated recovery performance and consistent compliance.

Can you get a collections officer job with little or no experience?

Yes, many employers hire entry-level collections officers and train on-site. Customer service, call center, or billing experience transfers well because outbound communication and de-escalation skills are the hardest to teach. Highlighting any work where you resolved disputes, followed scripts under compliance rules, or hit contact quotas will strengthen an application even without direct collections history.

What does the collections officer interview process look like?

Most collections officer interviews run two to three rounds. The first is a phone or video screen covering your background and comfort with outbound contact. A second in-person or video interview typically includes a role-play scenario where you work through a scripted debtor call, followed by questions on FDCPA knowledge, system experience, and how you handle disputes or refusals.

Where can I find and apply to collections officer jobs?

You can find and apply to collections officer jobs on Migrate Mate, which lists current openings from employers across the United States. Search the listings to find roles that match your experience level and account specialization, then apply directly to each one that fits.

See All 633+ Collections Officer Jobs

Find roles that match your experience and apply in just a few clicks.

Find Collections Officer Jobs