Commercial Account Manager Jobs in Boston, MA
Commercial Account Manager jobs in Boston, Massachusetts are available now at employers like Datadog, AppViewX, and PandaDoc and other local employers, from entry level to senior. Scan the live roles below and apply to whichever ones fit.
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Job Description:
Title: Account Manager - Commercial Lines
Hybrid Preferred: 1 day in the Binghamton, NY or Syracuse, NY office
OR Fully Remote: applicants residing in Eastern or Central Time Zones
Book Focus: Construction, Contractors, Habitational | Required: active property & casualty (P&C) license
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations
About the Role: Manage an assigned book of business, ensuring account retention and supporting new business. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions.
Key Responsibilities:
Technical Competence: Maintain technical competence and industry expertise.
Team Leadership: Direct daily activities of the account management team.
Customer Service: Handle customer service requests, policy administration, billing, claims, and coverage analysis.
Policy Management: Manage policy expirations and renewals.
Renewal Process: Conduct client research, prepare submissions, negotiate coverages, and present proposals.
Accounts Receivable: Monitor reports and take action on delinquent accounts, collecting outstanding balances.
System Maintenance: Maintain agency management systems and carrier/vendor platforms, ensuring data accuracy and completeness.
Activity Monitoring: Monitor and maintain activity/suspense to ensure timely completion.
Communication: Maintain frequent, transparent communication with the account team regarding workload status and any issues.
Service Excellence: Deliver excellent service, proactively anticipate needs, and respond quickly to service requests.
Policy Compliance: Stay updated on company policies and procedures.
Continuous Improvement: Seek and adopt best practices to improve individual and team performance.
Champion IOA Values: Demonstrate integrity and leadership.
Ideal Candidate Qualifications:
3-5 years of account management experience, or 5+ years in the insurance industry
Thorough knowledge of insurance brokerage and client needs
Required active property & casualty (P&C) licensing; professional designation (CIC or equivalent) preferred
Strong analytical, problem-solving, and decision-making skills
Exceptional customer service, communication, multitasking, and organizational skills
Proficiency in MS Office (Outlook, Word, Excel)
High School Diploma (or equivalent)
What We Offer:
Competitive salaries and bonus potential
Company-paid health insurance
Paid holidays, vacations, and sick time
401K with employer match
Professional growth and career progression opportunities
Respectful culture and work/family life balance
Community service commitment
Supportive teammates and a rewarding work environment
What to Expect (Application Process):
30-Minute Phone Screen, Online Assessments, and Interview(s)
Salary Range
The expected pay range for this position is $65,000.00 - $80,000.00 annually depending on experience, relevant skills, and geographic location.
Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
See All 11 Commercial Account Manager Jobs in Boston
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Find JobsCommercial Account Manager Job Market in Boston
Who's Hiring
- Datadog2

- AppViewX1

- PandaDoc1

- Brightview1

- Salesforce1

Top Industries Hiring
- Technology & Software5
- Insurance1
- Fashion & Apparel1
- Construction & Real Estate1
Commercial Account Manager Jobs in Boston: Frequently Asked Questions
How many commercial account manager jobs are there in Boston?
There are 11+ commercial account manager openings in Boston, Massachusetts on Migrate Mate as of June 2026. New positions post regularly as Boston employers hire.
Which companies hire commercial account managers in Boston?
Employers hiring commercial account managers in Boston include Datadog, AppViewX, and PandaDoc, based on current listings on Migrate Mate as of June 2026.
Are there remote commercial account manager jobs in Boston?
Yes. About 86% of commercial account manager openings tied to Boston are remote or hybrid as of June 2026. The rest are on-site roles based in and around Boston.
Which industries hire the most commercial account managers in Boston?
Most commercial account manager openings in Boston sit in Technology & Software, Insurance, and Fashion & Apparel, per current listings on Migrate Mate as of June 2026.
Related Jobs in Massachusetts
See All 11 Commercial Account Manager Jobs in Boston
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