Commercial Account Manager Jobs in Massachusetts
Commercial Account Manager jobs in Massachusetts are in strong demand, with concentrated hiring in financial services, insurance, technology, and life sciences firms that anchor the state's economy, at levels from associate account manager through senior and strategic accounts. Boston, Worcester, and Cambridge lead the market, where employers such as Liberty Mutual, Fidelity Investments, and Thermo Fisher Scientific maintain large commercial sales and account teams. The most sought-after specialties in Massachusetts are commercial insurance, enterprise software accounts, and life sciences distribution. Find a role that fits below and apply directly.
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Showing 5 of 42+ Commercial Account Manager jobs
About Carrier
Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure safe transport of food, lifesaving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow on Carrier social media at @Carrier.
About This Role
As a Commercial Service Account Manager, you will be responsible for growing Carrier Commercial Service by identifying, developing, and advancing opportunities across service agreements, repairs, modernizations, controls, digital solutions, rentals, and other lifecycle-based offerings. This role is ideal for a high-energy, customer-focused sales professional with strong knowledge of commercial HVAC equipment and systems, the ability to understand customer business priorities, and the discipline to convert technical needs into measurable business outcomes.
The successful candidate will build trusted advisor relationships with customers by helping them optimize the performance, reliability, sustainability, and lifecycle value of their building assets. This individual will connect Carrier services and solutions to outcomes that support capital renewal planning, reduce operating expenses, improve equipment uptime, and minimize operational risk.
Key Responsibilities
- Strategic Account Planning & Growth: Develop territory plans, expand relationships with new and existing clients, and present at customer seminars to generate high-value opportunities.
- Pipeline & CRM Management: Track all sales activities, prioritize high-impact leads, and accurately manage your pipeline within the CRM to consistently hit annual targets.
- Consultative Closing & Renewals: Assess customer buying stages to deliver tailored proposals, secure timely bookings, and negotiate service agreement renewals.
- Sell the full portfolio of Carrier HVAC Service products and solutions (i.e. service agreements, repairs and modernizations)
- Create and maintain Sales Territory and Account plans where necessary
- Present at customer seminars to develop new and existing customer relationships and opportunities
- Promote Carrier value proposition linking customer objectives to Carrier solutions
- Utilize CRM to manage customer interactions, activities, and opportunity pipeline
- Experienced seller in attracting new customers as well as building share value with existing customers
- Ability to seek out and access new service agreement opportunities both with existing customers and new prospect customers
- Ability to seek out or respond to repair opportunities
- Establishing and building credibility with knowledge of Carrier products/solutions
- Strong ability to develop and sustain customer relationships
- Clearly articulate the value of Carrier’s value offerings and how they map to the customers’ needs
- Ability to detect the Customer’s buying stage and adjust selling accordingly
- Effective presentation and communication skills
- Prioritize on best opportunities
- Responding to the customer requirements in a timely manner
- Gaining the booking/order in a timely manner
- Ability to consistently achieve sales metrics and Annual Targets
- To effectively negotiate service agreement renewals when required
Required Qualifications
- High School Diploma or GED.
- 3+ years of commercial HVAC sales or industrial sales, commercial HVAC service contractor experience, technical sales, sales engineering, or account management experience in HVAC, building systems, mechanical services, controls, or energy services.
- Ability to lift/carry 20 lbs., climb ladders/stairs, and work safely around rooftops, mechanical rooms, and elevated platforms as required.
- Valid driver’s license and ability to meet company driving requirements, where applicable.
Preferred Qualifications
- Bachelor’s degree in Business, Engineering, Construction Management, Facilities Management, or a related field.
- Demonstrated success selling directly to end-user customers in commercial HVAC, mechanical services, controls, building technologies, facilities, energy services, or related technical environments.
- Experience selling service agreements, planned maintenance, repairs, modernization projects, controls, digital offerings, or lifecycle solutions tied to operational and financial outcomes.
- Ability to create trusted advisor relationships with customers by understanding business objectives, facility priorities, asset conditions, budget drivers, and risk factors.
- Sales at Carrier
- Lucrative Commission Plan Structure with unlimited potential
- Company Car Program including monthly stipend and mileage reimbursement or company vehicle program
- Technical Sales Training Programs
- Lead Generation Programs focused on identifying and supporting sellers in customer engagements and expanded selling opportunities
- Balance of Account Management and New Customer Engagement
- Strength of an experienced local team backed by the resources of a global leader and Original Equipment Manufacturer (OEM)
- Development path for Sellers to skyrocket their career into other areas within the business
Pay Range
The annual salary for this position is between $79,000.00 - $158,000.00 annually. Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate. The pay range will not be below the minimum wage applicable to the jurisdiction in which the applicant is to be employed.Other Compensation
This position may be entitled to short-term cash incentives, subject to plan requirements.Benefits
Employees are eligible for benefits, including:
Health Care Benefits: Medical, Dental, Vision; Wellness incentives
Retirement Benefits
Time off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation
Disability: Short-term and long-term disability
Life Insurance and Accidental Death and Dismemberment
Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account
Tuition Assistance
To learn more about our benefits offering, please click here Work with us | Carrier Corporate. The specific benefits available to any employee may vary depending on state and local laws and eligibility factors, such as date of hire and the applicability of collective bargaining agreements.
Carrier EEO Statement and Accommodations Process
Carrier is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status or any other applicable state or federal protected class. Carrier provides affirmative action in employment for qualified individuals with a Disability and Protected Veterans in compliance with section 503 of Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.
If you require a reasonable accommodation to complete the application process, participate in an interview, or otherwise engage in the hiring process, please contact us at Carrier.Recruiting@carrier.com. We will make every effort to meet your needs in accordance with applicable laws.
Application Deadline
Applications will be accepted for at least 3 days from Job Posting Date: 30 October 2026Job Applicant's Privacy Notice
Please click on the link to review the Job Applicant Privacy Notice.
Use of AI
Technology-enabled tools may support parts of the recruitment process, with oversight by people.
About Carrier
Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure safe transport of food, lifesaving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow on Carrier social media at @Carrier.
About This Role
As a Commercial Service Account Manager, you will be responsible for growing Carrier Commercial Service by identifying, developing, and advancing opportunities across service agreements, repairs, modernizations, controls, digital solutions, rentals, and other lifecycle-based offerings. This role is ideal for a high-energy, customer-focused sales professional with strong knowledge of commercial HVAC equipment and systems, the ability to understand customer business priorities, and the discipline to convert technical needs into measurable business outcomes.
The successful candidate will build trusted advisor relationships with customers by helping them optimize the performance, reliability, sustainability, and lifecycle value of their building assets. This individual will connect Carrier services and solutions to outcomes that support capital renewal planning, reduce operating expenses, improve equipment uptime, and minimize operational risk.
Key Responsibilities
- Strategic Account Planning & Growth: Develop territory plans, expand relationships with new and existing clients, and present at customer seminars to generate high-value opportunities.
- Pipeline & CRM Management: Track all sales activities, prioritize high-impact leads, and accurately manage your pipeline within the CRM to consistently hit annual targets.
- Consultative Closing & Renewals: Assess customer buying stages to deliver tailored proposals, secure timely bookings, and negotiate service agreement renewals.
- Sell the full portfolio of Carrier HVAC Service products and solutions (i.e. service agreements, repairs and modernizations)
- Create and maintain Sales Territory and Account plans where necessary
- Present at customer seminars to develop new and existing customer relationships and opportunities
- Promote Carrier value proposition linking customer objectives to Carrier solutions
- Utilize CRM to manage customer interactions, activities, and opportunity pipeline
- Experienced seller in attracting new customers as well as building share value with existing customers
- Ability to seek out and access new service agreement opportunities both with existing customers and new prospect customers
- Ability to seek out or respond to repair opportunities
- Establishing and building credibility with knowledge of Carrier products/solutions
- Strong ability to develop and sustain customer relationships
- Clearly articulate the value of Carrier’s value offerings and how they map to the customers’ needs
- Ability to detect the Customer’s buying stage and adjust selling accordingly
- Effective presentation and communication skills
- Prioritize on best opportunities
- Responding to the customer requirements in a timely manner
- Gaining the booking/order in a timely manner
- Ability to consistently achieve sales metrics and Annual Targets
- To effectively negotiate service agreement renewals when required
Required Qualifications
- High School Diploma or GED.
- 3+ years of commercial HVAC sales or industrial sales, commercial HVAC service contractor experience, technical sales, sales engineering, or account management experience in HVAC, building systems, mechanical services, controls, or energy services.
- Ability to lift/carry 20 lbs., climb ladders/stairs, and work safely around rooftops, mechanical rooms, and elevated platforms as required.
- Valid driver’s license and ability to meet company driving requirements, where applicable.
Preferred Qualifications
- Bachelor’s degree in Business, Engineering, Construction Management, Facilities Management, or a related field.
- Demonstrated success selling directly to end-user customers in commercial HVAC, mechanical services, controls, building technologies, facilities, energy services, or related technical environments.
- Experience selling service agreements, planned maintenance, repairs, modernization projects, controls, digital offerings, or lifecycle solutions tied to operational and financial outcomes.
- Ability to create trusted advisor relationships with customers by understanding business objectives, facility priorities, asset conditions, budget drivers, and risk factors.
- Sales at Carrier
- Lucrative Commission Plan Structure with unlimited potential
- Company Car Program including monthly stipend and mileage reimbursement or company vehicle program
- Technical Sales Training Programs
- Lead Generation Programs focused on identifying and supporting sellers in customer engagements and expanded selling opportunities
- Balance of Account Management and New Customer Engagement
- Strength of an experienced local team backed by the resources of a global leader and Original Equipment Manufacturer (OEM)
- Development path for Sellers to skyrocket their career into other areas within the business
Pay Range
The annual salary for this position is between $79,000.00 - $158,000.00 annually. Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate. The pay range will not be below the minimum wage applicable to the jurisdiction in which the applicant is to be employed.Other Compensation
This position may be entitled to short-term cash incentives, subject to plan requirements.Benefits
Employees are eligible for benefits, including:
Health Care Benefits: Medical, Dental, Vision; Wellness incentives
Retirement Benefits
Time off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation
Disability: Short-term and long-term disability
Life Insurance and Accidental Death and Dismemberment
Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account
Tuition Assistance
To learn more about our benefits offering, please click here Work with us | Carrier Corporate. The specific benefits available to any employee may vary depending on state and local laws and eligibility factors, such as date of hire and the applicability of collective bargaining agreements.
Carrier EEO Statement and Accommodations Process
Carrier is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status or any other applicable state or federal protected class. Carrier provides affirmative action in employment for qualified individuals with a Disability and Protected Veterans in compliance with section 503 of Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.
If you require a reasonable accommodation to complete the application process, participate in an interview, or otherwise engage in the hiring process, please contact us at Carrier.Recruiting@carrier.com. We will make every effort to meet your needs in accordance with applicable laws.
Application Deadline
Applications will be accepted for at least 3 days from Job Posting Date: 30 October 2026Job Applicant's Privacy Notice
Please click on the link to review the Job Applicant Privacy Notice.
Use of AI
Technology-enabled tools may support parts of the recruitment process, with oversight by people.
See All 42 Commercial Account Manager Jobs in Massachusetts
Find roles in Massachusetts that match your experience and apply in just a few clicks.
Find JobsCommercial Account Manager Jobs by City in Massachusetts
Where Massachusetts roles are concentrated, by current openings.
Commercial Account Manager Job Market in Massachusetts
A snapshot from current Massachusetts openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Technology & Software
- Insurance
What Massachusetts Employers Look For
The qualifications that appear most often in commercial account manager jobs across Massachusetts.
- Bachelor's degree in business, marketing, finance, or a related field required
- Two or more years of B2B sales or account management experience preferred
- Demonstrated ability to manage and grow a commercial client portfolio
- Proficiency with CRM platforms such as Salesforce or HubSpot required
- Strong written and verbal communication skills for client-facing presentations
- Familiarity with Massachusetts commercial markets including insurance or life sciences a plus
Commercial Account Manager Jobs in Massachusetts: Frequently Asked Questions
How do you become a commercial account manager in Massachusetts?
Most commercial account manager roles in Massachusetts require a bachelor's degree in business, marketing, or finance, followed by experience in sales or client services. If you are entering commercial insurance account management, Massachusetts requires a Property and Casualty Producer License issued by the Division of Insurance, which involves passing a state-approved exam. For other industries such as technology or life sciences, employers focus on relevant sales experience and CRM proficiency rather than a specific state license.
How much do commercial account managers make in Massachusetts?
Commercial account managers in Massachusetts earn a median of about $83,760 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $48,030 for the lowest 10% to over $162,330 for the top 10%. Pay rises with experience, specialty, and employer.
Which companies hire commercial account managers in Massachusetts?
Employers hiring commercial account managers in Massachusetts right now include Patriot Growth Insurance Services, HUB International, and Datadog, based on current listings on Migrate Mate as of November 2026. Massachusetts's concentration of insurance carriers, technology firms, and life sciences companies means hiring is consistent year-round across the state.
Which Massachusetts cities have the most commercial account manager jobs?
Boston, Danvers, and Taunton have the most commercial account manager openings in Massachusetts. Boston dominates because of its dense concentration of financial services, insurance headquarters, and enterprise technology firms, while Worcester and other secondary markets reflect the distribution footprint of regional manufacturers, healthcare systems, and commercial insurers that maintain large account teams outside the Greater Boston core.
Are there remote commercial account manager jobs in Massachusetts?
Yes, and more than most sales roles, since account management work is often phone- and software-driven. About 82% of commercial account manager openings tied to Massachusetts are remote or hybrid as of November 2026, reflecting employer flexibility in the sector. Renewal management, inside sales support, and CRM-based account oversight tend to be the functions most commonly performed remotely.
How can I get hired as a commercial account manager in Massachusetts with little or no experience?
The most realistic entry path is starting as a sales development representative or account coordinator at a Massachusetts-based insurance carrier, software company, or medical device distributor. Large employers such as Liberty Mutual and Fidelity offer structured associate and rotational programs for recent graduates. Earning an entry-level credential, such as the Massachusetts Property and Casualty Producer License for insurance tracks or a Salesforce certification for technology accounts, gives candidates a clear edge when competing against others without direct experience.
Where can I find and apply to commercial account manager jobs in Massachusetts?
You can find and apply to commercial account manager jobs in Massachusetts on Migrate Mate, which lists current openings across the state. Find roles that fit your background and apply directly to each employer.
See All 42 Commercial Account Manager Jobs in Massachusetts
Find roles in Massachusetts that match your experience and apply in just a few clicks.
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