Commercial Lines Account Manager Jobs
Commercial Lines Account Manager jobs are open across insurance carriers, brokerages, and risk management firms, at every level from account coordinator to senior account manager and director, with specializations in property and casualty, small business, and middle market accounts. Scan the live roles below and apply to whichever ones fit.
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We are seeking a Territory Director, Personal and Commercial Lines in the Kansas City, KS/MO area or immediately surrounding areas.
Qualified candidates will have P&C commercial and personal lines experience.
Job Description Summary
Do you enjoy leading teams, building strong agency and distribution-partner relationships, using market and portfolio insights to uncover opportunities, and developing strategies that deliver profitable growth? If you thrive in an environment where you can develop talent, strengthen distribution partnerships, improve portfolio performance, and position Nationwide as a provider of choice, we’d like to hear from you!As a Territory Director - Personal and Small Commercial Lines, you will lead profitable growth and business performance across an assigned span of territories, geographies, and distribution partners. Through direct and indirect leadership, you will translate enterprise and regional strategies into actionable business plans, develop talent, strengthen agency relationships, and ensure the assigned business delivers against growth, profitability, new business, retention, service, and operational objectives.
The specific product mix may vary by region and individual assignment and may include Personal Lines, Small Commercial, or both. The size of the geographic span, number and type of distribution partners, team structure, direct-report population, and coverage responsibilities may vary based on business need, market opportunity, organizational design, and the applicable coverage model.
Job Description
Key Responsibilities
- Establish and communicate the strategic direction, operating priorities, and performance expectations for the assigned span of control.
- Translate enterprise and regional objectives into integrated territory and distribution strategies, financial and operational goals, budgets, timelines, and measurable actions.
- Understand the strategic and operational goals of the assigned territory and distribution partners; translate those goals into practical growth, profitability, service, and relationship strategies while influencing and aligning partners across P&C business units to advance a coordinated, market-based strategy and deliver a unified customer and distributor experience.
- Use data, analytics, portfolio results, market intelligence, competitor activity, distribution-channel information, regulatory and demographic trends, and local-market knowledge to identify opportunities, risks, and required actions.
- Set clear expectations for territory leaders and other team members related to agency management, appointments, transfers, contract types, portfolio management, profitability, business planning, and execution quality.
- Lead, coach, motivate, and develop territory managers, sales associates, and other assigned team members; build sales acumen, executive presence, engagement, accountability, and leadership capability.
- Create a culture that supports performance, collaboration, innovation, continuous improvement, and openness to change; recognize progress and address performance gaps promptly and fairly.
- Build and maintain strong relationships with strategically important agencies, distribution partners, and internal stakeholders; participate in agency reviews and business-planning discussions as appropriate.
- Analyzes quality and quantity of risks underwritten and prepares reports.
- May review agency books of business as well as profit/growth results and trends to recommend and implement action plans.
- Analyzes regional underwriting performance experience, identifies problems on a territory level and proposes action plan to resolve those situations.
- Performs analysis of the most complex accounts that require combining experience, intuition and business savvy to fully understand the landscape to make strategic territory and account decisions.
- Analyze portfolio and individual-account performance and direct or recommend actions to improve profitable growth, risk quality, pricing discipline, retention, and overall business outcomes.
- Provide insight and recommendations regarding pricing standards and practices, underwriting strategy, risk selection, product opportunities, market positioning, and operational improvements, within established governance and authority.
- Partner across underwriting, claims, product, marketing, technology, servicing, operations, and other functions to resolve business issues, improve the partner experience, and execute strategic priorities.
- Communicate strategic direction, policies, procedures, financial goals, corporate initiatives, market opportunities, and performance expectations clearly to internal associates and external partners.
- Direct or coordinate research and competitive intelligence within the assigned span; validate findings and develop a strategic perspective on industry trends, competitor actions, market conditions, and partner needs.
- Identify and communicate opportunities to improve products, pricing, processes, tools, service, and field execution to senior leadership and business partners.
- Establish operating expectations and oversight mechanisms to ensure appropriate internal support, service levels, issue resolution, and follow-through across the span of control.
- Deliver or sponsor training and development based on individual, team, partner, and territory needs; educate internal and external partners on relevant sales, underwriting, claims, processes, practices, and tools.
- Drive effective use of business systems, dashboards, reports, customer relationship management tools, and other resources that improve operational efficiency, visibility, planning, and execution.
- Ensure activities are conducted in accordance with company policies, procedures, underwriting standards, administrative practices, applicable regulations, and compliance expectations.
May perform other responsibilities as assigned.
Reporting Relationships
Reports to the appropriate Sales, Distribution, Business Development, or business-unit executive leader.
Typical Skills and Experiences
Education
Undergraduate studies in insurance, business, finance, marketing, or a related field; an undergraduate degree is preferred. A graduate degree may be preferred for some assignments.
License/Certification/Designation
Relevant professional designation, such as Chartered Property Casualty Underwriter (CPCU), Chartered Life Underwriter (CLU), Chartered Financial Practitioner (CHFP), or an equivalent insurance designation, is preferred.
Experience
Typically, ten or more years of progressively responsible experience in insurance sales, sales management, distribution, agency management, underwriting, marketing, or a related field. Significant business-management and people-leadership experience is preferred, including experience leading through direct or indirect reporting relationships. Experience in property and casualty insurance is preferred. Experience may be concentrated in Personal Lines, Small Commercial, or another relevant P&C business area, with demonstrated ability to lead across products, partners, and markets as required by the assignment.
Knowledge, Abilities and Skills
- Advanced knowledge of property and casualty insurance operations, products, distribution, underwriting, pricing, portfolio management, and relevant market practices.
- Ability to connect business strategy, financial and operational performance, customer and partner needs, and field execution.
- Strong business planning, business-development, sales leadership, relationship management, analytical thinking, and decision-making skills.
- Ability to interpret market, portfolio, sales, profitability, and competitive information and translate insights into clear priorities and actions.
- Demonstrated ability to build effective teams, develop talent, drive engagement, establish accountability, and motivate others to achieve results.
- Strong executive presence, communication, presentation, influence, negotiation, consultation, and conflict-management skills.
- Ability to set priorities, evaluate complex or competing issues, exercise independent judgment, and recommend solutions to senior leadership.
- Strong customer and distribution-partner focus, organizational agility, collaboration, courage, planning, organizing, and results orientation.
- Ability to lead change and continuous improvement across varied markets, products, partners, and operating environments.
- Proficiency with business intelligence tools, customer relationship management systems, dashboards, reporting, and other technology-enabled sales and operating resources.
Other criteria, including leadership skills, competencies and experiences may take precedence.
Staffing exceptions to the above must be approved by the hiring manager’s leader and Human Resource Business Partner.
Values
Regularly and consistently demonstrates the Nationwide Values.
Job Conditions
Overtime Eligibility
Not Eligible (Exempt)
Working Conditions
Frequent travel within the assigned span may be required, including in-person engagement with agencies, distribution partners, and team members. Most leaders work from a remote location, subject to business and coverage-model requirements. Valid driver’s license and safe driving record required.
ADA
The above statements cover what are generally believed to be the principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.
Benefits
We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more.
Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law.
NOTE TO EMPLOYMENT AGENCIES:
We value the partnerships we have built with our preferred vendors. Nationwide does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Nationwide employee or hiring manager in any form without a signed Nationwide Client Services Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means.
Nationwide pays on a geographic-specific salary structure and placement within the actual starting salary range for this position will be determined by a number of factors including the skills, education, training, credentials and experience of the candidate; the scope, complexity and location of the role as well as the cost of labor in the market; and other conditions of employment. If a Sales job, Sales Incentives, based on performance goals are possible in addition to this range. Note on Compensation for Part-Time Roles: Please be aware that the salary ranges listed below reflect full-time compensation. Actual compensation may be prorated based on the number of hours worked relative to a full-time schedule. The national salary range for Territory Director - Personal and Small Commercial Lines : $152,000.00-$269,000.00 The expected starting salary range for Territory Director - Personal and Small Commercial Lines : $152,000.00 - $228,000.00- Job Category Sales
- Position Type Full Time
- Posted 2026-11-11T08:13:57.321938+00:00
- Location(s)
- Kansas
- Missouri
- Line of Business
- Entity
- Recruiter
- Hiring Manager
- Experience Level
- Req ID 101214
We are seeking a Territory Director, Personal and Commercial Lines in the Kansas City, KS/MO area or immediately surrounding areas.
Qualified candidates will have P&C commercial and personal lines experience.
Job Description Summary
Do you enjoy leading teams, building strong agency and distribution-partner relationships, using market and portfolio insights to uncover opportunities, and developing strategies that deliver profitable growth? If you thrive in an environment where you can develop talent, strengthen distribution partnerships, improve portfolio performance, and position Nationwide as a provider of choice, we’d like to hear from you!As a Territory Director - Personal and Small Commercial Lines, you will lead profitable growth and business performance across an assigned span of territories, geographies, and distribution partners. Through direct and indirect leadership, you will translate enterprise and regional strategies into actionable business plans, develop talent, strengthen agency relationships, and ensure the assigned business delivers against growth, profitability, new business, retention, service, and operational objectives.
The specific product mix may vary by region and individual assignment and may include Personal Lines, Small Commercial, or both. The size of the geographic span, number and type of distribution partners, team structure, direct-report population, and coverage responsibilities may vary based on business need, market opportunity, organizational design, and the applicable coverage model.
Job Description
Key Responsibilities
- Establish and communicate the strategic direction, operating priorities, and performance expectations for the assigned span of control.
- Translate enterprise and regional objectives into integrated territory and distribution strategies, financial and operational goals, budgets, timelines, and measurable actions.
- Understand the strategic and operational goals of the assigned territory and distribution partners; translate those goals into practical growth, profitability, service, and relationship strategies while influencing and aligning partners across P&C business units to advance a coordinated, market-based strategy and deliver a unified customer and distributor experience.
- Use data, analytics, portfolio results, market intelligence, competitor activity, distribution-channel information, regulatory and demographic trends, and local-market knowledge to identify opportunities, risks, and required actions.
- Set clear expectations for territory leaders and other team members related to agency management, appointments, transfers, contract types, portfolio management, profitability, business planning, and execution quality.
- Lead, coach, motivate, and develop territory managers, sales associates, and other assigned team members; build sales acumen, executive presence, engagement, accountability, and leadership capability.
- Create a culture that supports performance, collaboration, innovation, continuous improvement, and openness to change; recognize progress and address performance gaps promptly and fairly.
- Build and maintain strong relationships with strategically important agencies, distribution partners, and internal stakeholders; participate in agency reviews and business-planning discussions as appropriate.
- Analyzes quality and quantity of risks underwritten and prepares reports.
- May review agency books of business as well as profit/growth results and trends to recommend and implement action plans.
- Analyzes regional underwriting performance experience, identifies problems on a territory level and proposes action plan to resolve those situations.
- Performs analysis of the most complex accounts that require combining experience, intuition and business savvy to fully understand the landscape to make strategic territory and account decisions.
- Analyze portfolio and individual-account performance and direct or recommend actions to improve profitable growth, risk quality, pricing discipline, retention, and overall business outcomes.
- Provide insight and recommendations regarding pricing standards and practices, underwriting strategy, risk selection, product opportunities, market positioning, and operational improvements, within established governance and authority.
- Partner across underwriting, claims, product, marketing, technology, servicing, operations, and other functions to resolve business issues, improve the partner experience, and execute strategic priorities.
- Communicate strategic direction, policies, procedures, financial goals, corporate initiatives, market opportunities, and performance expectations clearly to internal associates and external partners.
- Direct or coordinate research and competitive intelligence within the assigned span; validate findings and develop a strategic perspective on industry trends, competitor actions, market conditions, and partner needs.
- Identify and communicate opportunities to improve products, pricing, processes, tools, service, and field execution to senior leadership and business partners.
- Establish operating expectations and oversight mechanisms to ensure appropriate internal support, service levels, issue resolution, and follow-through across the span of control.
- Deliver or sponsor training and development based on individual, team, partner, and territory needs; educate internal and external partners on relevant sales, underwriting, claims, processes, practices, and tools.
- Drive effective use of business systems, dashboards, reports, customer relationship management tools, and other resources that improve operational efficiency, visibility, planning, and execution.
- Ensure activities are conducted in accordance with company policies, procedures, underwriting standards, administrative practices, applicable regulations, and compliance expectations.
May perform other responsibilities as assigned.
Reporting Relationships
Reports to the appropriate Sales, Distribution, Business Development, or business-unit executive leader.
Typical Skills and Experiences
Education
Undergraduate studies in insurance, business, finance, marketing, or a related field; an undergraduate degree is preferred. A graduate degree may be preferred for some assignments.
License/Certification/Designation
Relevant professional designation, such as Chartered Property Casualty Underwriter (CPCU), Chartered Life Underwriter (CLU), Chartered Financial Practitioner (CHFP), or an equivalent insurance designation, is preferred.
Experience
Typically, ten or more years of progressively responsible experience in insurance sales, sales management, distribution, agency management, underwriting, marketing, or a related field. Significant business-management and people-leadership experience is preferred, including experience leading through direct or indirect reporting relationships. Experience in property and casualty insurance is preferred. Experience may be concentrated in Personal Lines, Small Commercial, or another relevant P&C business area, with demonstrated ability to lead across products, partners, and markets as required by the assignment.
Knowledge, Abilities and Skills
- Advanced knowledge of property and casualty insurance operations, products, distribution, underwriting, pricing, portfolio management, and relevant market practices.
- Ability to connect business strategy, financial and operational performance, customer and partner needs, and field execution.
- Strong business planning, business-development, sales leadership, relationship management, analytical thinking, and decision-making skills.
- Ability to interpret market, portfolio, sales, profitability, and competitive information and translate insights into clear priorities and actions.
- Demonstrated ability to build effective teams, develop talent, drive engagement, establish accountability, and motivate others to achieve results.
- Strong executive presence, communication, presentation, influence, negotiation, consultation, and conflict-management skills.
- Ability to set priorities, evaluate complex or competing issues, exercise independent judgment, and recommend solutions to senior leadership.
- Strong customer and distribution-partner focus, organizational agility, collaboration, courage, planning, organizing, and results orientation.
- Ability to lead change and continuous improvement across varied markets, products, partners, and operating environments.
- Proficiency with business intelligence tools, customer relationship management systems, dashboards, reporting, and other technology-enabled sales and operating resources.
Other criteria, including leadership skills, competencies and experiences may take precedence.
Staffing exceptions to the above must be approved by the hiring manager’s leader and Human Resource Business Partner.
Values
Regularly and consistently demonstrates the Nationwide Values.
Job Conditions
Overtime Eligibility
Not Eligible (Exempt)
Working Conditions
Frequent travel within the assigned span may be required, including in-person engagement with agencies, distribution partners, and team members. Most leaders work from a remote location, subject to business and coverage-model requirements. Valid driver’s license and safe driving record required.
ADA
The above statements cover what are generally believed to be the principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.
Benefits
We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more.
Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law.
NOTE TO EMPLOYMENT AGENCIES:
We value the partnerships we have built with our preferred vendors. Nationwide does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Nationwide employee or hiring manager in any form without a signed Nationwide Client Services Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means.
Nationwide pays on a geographic-specific salary structure and placement within the actual starting salary range for this position will be determined by a number of factors including the skills, education, training, credentials and experience of the candidate; the scope, complexity and location of the role as well as the cost of labor in the market; and other conditions of employment. If a Sales job, Sales Incentives, based on performance goals are possible in addition to this range. Note on Compensation for Part-Time Roles: Please be aware that the salary ranges listed below reflect full-time compensation. Actual compensation may be prorated based on the number of hours worked relative to a full-time schedule. The national salary range for Territory Director - Personal and Small Commercial Lines : $152,000.00-$269,000.00 The expected starting salary range for Territory Director - Personal and Small Commercial Lines : $152,000.00 - $228,000.00- Job Category Sales
- Position Type Full Time
- Posted 2026-11-11T08:13:57.321938+00:00
- Location(s)
- Kansas
- Missouri
- Line of Business
- Entity
- Recruiter
- Hiring Manager
- Experience Level
- Req ID 101214
See All 743+ Commercial Lines Account Manager Jobs
Find roles that match your experience and apply in just a few clicks.
Find JobsCommercial Lines Account Manager Job Market
Who's Hiring
- USI Insurance Services68
- HUB International57
- Risksmith Insurance Services44
- World Insurance Associates37
- Higginbotham30
Top Industries Hiring
- Insurance66
- Medical Devices5
- Staffing & Recruiting4
- Banking & Financial Services4
- Education1
What Employers Look For
The qualifications that appear most often in commercial lines account manager jobs.
- 2-5 years of commercial lines insurance experience in an agency or carrier setting
- Proficiency with agency management systems such as Applied Epic or Vertafore
- Active Property and Casualty insurance license in the state of employment
- Experience managing middle market or small commercial accounts end to end
- Strong knowledge of commercial property, general liability, and workers' compensation coverages
- CIC, CISR, or ACSR designation preferred or required by many employers
Tips for Your Commercial Lines Account Manager Job Search
Tailor your resume to book size
Hiring managers for commercial lines roles want to see the size and complexity of the accounts you've managed. Specify whether your book was small business, middle market, or large commercial, and note the lines of coverage you handled most, like property and casualty or workers' compensation.
List your carrier and system proficiencies
Commercial lines postings frequently screen for familiarity with agency management systems like Applied Epic or Vertafore, plus carrier portals. Name these explicitly on your resume rather than grouping them under a generic 'insurance software' label, since recruiters often keyword-search for specific platforms.
Apply early to roles that fit
Migrate Mate lists commercial lines account manager openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Target postings by commercial line specialty
When searching for openings, filter or search by the commercial line you know best, such as construction, transportation, or professional liability. Generalist postings attract more applicants, so a targeted search helps you find roles where your specific coverage experience is the primary requirement.
Prepare for a coverage knowledge interview round
Many commercial lines interviews include a technical screen where you'll be asked to walk through a certificate of insurance, explain an endorsement, or describe how you'd handle a renewal for a complex account. Reviewing standard policy forms and common coverage gaps for your specialty before the interview gives you a real edge.
Negotiate using renewal retention data
When discussing compensation, frame your value around measurable outcomes like renewal retention rate or the number of accounts you personally managed. These metrics are standard in commercial lines performance reviews and give you a concrete basis for a salary conversation that goes beyond years of experience.
Commercial Lines Account Manager Jobs: Frequently Asked Questions
Which companies are hiring the most commercial lines account managers?
USI Insurance Services, HUB International, and Risksmith Insurance Services are hiring the most commercial lines account managers right now, with openings concentrated in Texas, California, and Florida, based on current listings on Migrate Mate as of November 2026. Independent agencies and regional brokerages tend to post the highest volume of openings relative to their overall headcount.
How many commercial lines account manager jobs are remote?
About 75% of commercial lines account manager openings are fully remote or hybrid as of November 2026, reflecting the role's reliance on phone-based client service and digital document management. Positions focused on renewals and service work for existing accounts are more likely to be remote than new business development roles, which often require in-person carrier and client meetings.
How do you become a commercial lines account manager?
Start by earning a Property and Casualty insurance license in your state, which requires completing a pre-licensing course and passing a state exam. Most entry-level commercial lines roles begin as account coordinators or assistant account managers at an independent agency or brokerage, where you learn policy processing, certificate issuance, and renewal workflows. Building toward a designation like CISR or CIC strengthens your candidacy for senior roles.
Can you get hired as a commercial lines account manager without direct experience?
Some agencies hire candidates without direct commercial lines experience if they hold an active P&C license and have a background in customer service, finance, or a commercial industry like construction or manufacturing. Emphasizing your familiarity with the industries your target employer serves and your ability to read and explain contracts or financial documents can offset a shorter insurance resume.
What does the commercial lines account manager interview process look like?
Most commercial lines account manager interviews include an initial phone screen with HR, followed by one or two rounds with the agency principal or department manager. Expect technical questions about specific coverage types, how you handle a difficult renewal, and how you prioritize a high-volume book. Some employers add a practical exercise, such as reviewing a sample policy or certificate, to assess your working knowledge before an offer.
Where can I find and apply to commercial lines account manager jobs?
You can find and apply to commercial lines account manager jobs on Migrate Mate, which lists current openings from across the United States in one place. Search for roles that match your coverage specialty and experience level, then apply directly to each listing that fits your background.
See All 743+ Commercial Lines Account Manager Jobs
Find roles that match your experience and apply in just a few clicks.
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