Communications Representative Jobs
Communications representative jobs are open across healthcare, utilities, government, and financial services, at every level from entry-level to senior and manager, with specializations in public relations, internal communications, and media relations. Find a role that fits below and apply directly.
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Showing 5 of 36+ Communications Representative jobs
The Position
Are you ready to be the central voice and digital hub for a major commercial airport? We are seeking a highly skilled individual to manage complex passenger communications, coordinate vital maintenance responses, and provide essential administrative support that keeps our facility running safely and efficiently 24/7. Join the team where every call,
About us: At the Port of Portland, airport operations are the heartbeat of our commitment to excellence in air travel. We are the orchestrators behind the scenes, ensuring a seamless and secure experience for all passengers, aircraft, and cargo that pass through our airport.
About you: We are seeking a versatile and dynamic professional to serve as the critical operational liaison for a major commercial airport. This high-impact role manages passenger communications and coordinates essential maintenance dispatch using multi-channel systems, ensuring world-class support for diverse customers, tenants, and maintenance crews.
This position is designated as Essential Employee personnel; therefore, staff are required to report to work during all airport emergencies. Candidates must be fully available to work varying shifts, including holidays and weekends, often on short notice.
Essential Job Duties
- On behalf of the airport and airport tenants, consistently provide passenger communication services and customer service to the public through a complex array of technological tools and social media.
- Services include, but are not limited to, taking a high-volume of customer calls, providing accurate responses to their queries and concerns, de-escalating situations involving dissatisfied customers, offering patient assistance and support, passenger paging, monitoring social media and responding appropriately.
- Due to the wide range of inquiries and requests, this position requires a broad range of familiarity with multiple aspects of both airport and tenant operations.
- In support of our diverse customer base, this also requires creative problem-solving skills and sensitivity to special needs of disabled and other exceptional individuals.
- Receive, prioritize, and communicate routine and emergency requests for maintenance services using a multi-line phone system, 800 MHz radio, email and other automated forms of communication.
- Support budget allocations and labor timecard management by accurately prioritizing, coding, and processing work requests to the appropriate trade personnel in a timely manner.
- Conduct individual assignments, primarily in support of Customer Relations and Maintenance Planning, as assigned.
- Projects will vary in complexity from simple administrative tasks to more advanced research and analysis.
Minimum Qualifications
Education & Experience
- Associate's degree in business, customer relations, computer applications, or a related field. (Additional experience may substitute for the education qualifications.)
- Three (3) years of demonstrated front-line customer service and/or working with the general public, social media, and/or administrative support; or the equivalent combination of education and/or relevant experience.
- Experience with facilities management, maintenance, or construction is desired.
- Familiarity with the Incident Command System (ICS), Computerized Maintenance Management Systems (CMMS), and union environments is highly preferred.
- Maintaining a valid state driver's license is required.
- Ability to pass and maintain a Criminal History Records check and Security Threat Assessment required for a PDX Security Badge with Driver designation and CJIS certification upon hire is required.
- Must pass a pre-employment drug test.
- Excellent verbal, written, and social media skills, supported by superior spelling, grammar, and proofreading abilities.
- Apply exceptional customer service practices, empathy, persuasion, positive language, and de-escalation techniques.
- Intermediate computer skills (MS Office/Social Media); minimum 45 WPM typing; proficient with specialized computer systems, multi-line phones, and 800 MHz radio dispatch.
- Ability to quickly learn and apply administrative procedures, interpret policies, and research/apply tenant leases and contracts.
- Proven ability to simultaneously manage multiple priorities and work effectively with diverse employee groups.
- Promotes safety as a guiding principle; complies with safety/health policies.
- Shows the utmost respect for others, is a proven team player, and demonstrates a passion for valuing differences and being inclusive.
Supplemental and Selection Information
Selection Process & Interview Schedule (tentative schedule):
- A select few of candidates who successfully passed the SME evaluation will be invited to participate in an interview early December.
About us:
At the Port of Portland, we use everything we have – our three airports, three working marine terminals, six business parks, and all the resources, expertise, and experience behind them – to move with purpose, connecting people with powerful opportunities and creating value for our region. We know that every person we hire, business we work with, contract we sign and decision we make is a chance to make someone’s life better. And we’ll use our power and influence to unlock new opportunities and ensure more people share in our region’s success. With YOUR help – together with our partners, customers, and community – we’ll help drive meaningful change!
Do you have questions about this job?
Contact us: careers@portofportland.com
Safety: The Port promotes safety as a Core value and we seek to eliminate harm through a culture of active prevention, curiosity, evaluation, and action. We comply with safety and health policies and procedures and consistently look for improvements that support operational excellence.
Equal Opportunity Employer: The Port of Portland is dedicated to maintaining and improving a work environment, which extends equal opportunity to all individuals, regardless of their race, color, sex, age, religion, national origin, marital status, veteran status, disability or sexual orientation. Employment decisions shall be made in such a manner as to further the principle of equal employment opportunity and to comply with state, federal and local laws. We affirm through this policy statement our continuing commitment to the principles of nondiscrimination.
Veterans Preference: Under Oregon law, qualified veterans may be eligible for veterans’ preference when applying for Port of Portland positions. If you are a veteran and would like to be considered for a veteran’s preference for this job, please provide the qualifying documents as instructed during the application process.
Background Checks and Drug Testing: The Port of Portland will conduct background checks and/or drug tests for positions where such tests are required by regulation and for other safety-sensitive positions.
ADA Accommodation: Accommodations will be considered for applicants or candidates with a qualifying disability that prevents them from participating in this process. Accommodations will be made where the Port can reasonably do so without imposing an undue hardship on the business or compromising the integrity of the recruitment process. An applicant with any disability who believes that they need an accommodation should contact Human Resources: call 503-415-6690 or email careers@portofportland.com.
Know Your Rights: Workplace Discrimination is Illegal
https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal
At the Port of Portland, we strive to offer a holistic and comprehensive benefits package for employees and their families. We care about your health by offering highly-subsidized healthcare plans that include alternative care. We look out for you and for family by paying for life and accidental death & dismemberment (AD&D) insurance, short-term and long-term disability coverage. We participate in the Oregon Public Employees Retirement System (PERS) retirement program. We provide access to additional coverage and benefits including pre-tax spending accounts, voluntary term life insurance, a deferred compensation plan, and critical illness and accident insurance policies.
We go above and beyond by offering an award-winning wellness program for all employees to engage in. Employees can tend to their physical and mental health, earn rewards, and create community. Our employee assistance program supports the Port’s commitment to emotional and mental well-being by providing mental health services, discounts on local gyms, and pet insurance for companions.
Our commitment to work-life balance ensures you have time to spend with loved ones and do the things you enjoy. We offer generous vacation time that accrues with length of service, sick leave that never expires and can be used for dependent care, health maintenance and mental health, and 8 weeks of paid parental leave – all in addition to 10 paid holidays. As an added bonus – because we know employees use their time off differently – once a year we give employees the opportunity to convert sick leave to personal leave, and to convert vacation leave to either cash, a retirement plan contribution, or a contribution to a Health Savings Account.
Please note: Some benefits vary by job type/group, so please be sure to review your comprehensive benefit guide and/or collective bargaining agreement upon hire to confirm what is available to you.
The Position
Are you ready to be the central voice and digital hub for a major commercial airport? We are seeking a highly skilled individual to manage complex passenger communications, coordinate vital maintenance responses, and provide essential administrative support that keeps our facility running safely and efficiently 24/7. Join the team where every call,
About us: At the Port of Portland, airport operations are the heartbeat of our commitment to excellence in air travel. We are the orchestrators behind the scenes, ensuring a seamless and secure experience for all passengers, aircraft, and cargo that pass through our airport.
About you: We are seeking a versatile and dynamic professional to serve as the critical operational liaison for a major commercial airport. This high-impact role manages passenger communications and coordinates essential maintenance dispatch using multi-channel systems, ensuring world-class support for diverse customers, tenants, and maintenance crews.
This position is designated as Essential Employee personnel; therefore, staff are required to report to work during all airport emergencies. Candidates must be fully available to work varying shifts, including holidays and weekends, often on short notice.
Essential Job Duties
- On behalf of the airport and airport tenants, consistently provide passenger communication services and customer service to the public through a complex array of technological tools and social media.
- Services include, but are not limited to, taking a high-volume of customer calls, providing accurate responses to their queries and concerns, de-escalating situations involving dissatisfied customers, offering patient assistance and support, passenger paging, monitoring social media and responding appropriately.
- Due to the wide range of inquiries and requests, this position requires a broad range of familiarity with multiple aspects of both airport and tenant operations.
- In support of our diverse customer base, this also requires creative problem-solving skills and sensitivity to special needs of disabled and other exceptional individuals.
- Receive, prioritize, and communicate routine and emergency requests for maintenance services using a multi-line phone system, 800 MHz radio, email and other automated forms of communication.
- Support budget allocations and labor timecard management by accurately prioritizing, coding, and processing work requests to the appropriate trade personnel in a timely manner.
- Conduct individual assignments, primarily in support of Customer Relations and Maintenance Planning, as assigned.
- Projects will vary in complexity from simple administrative tasks to more advanced research and analysis.
Minimum Qualifications
Education & Experience
- Associate's degree in business, customer relations, computer applications, or a related field. (Additional experience may substitute for the education qualifications.)
- Three (3) years of demonstrated front-line customer service and/or working with the general public, social media, and/or administrative support; or the equivalent combination of education and/or relevant experience.
- Experience with facilities management, maintenance, or construction is desired.
- Familiarity with the Incident Command System (ICS), Computerized Maintenance Management Systems (CMMS), and union environments is highly preferred.
- Maintaining a valid state driver's license is required.
- Ability to pass and maintain a Criminal History Records check and Security Threat Assessment required for a PDX Security Badge with Driver designation and CJIS certification upon hire is required.
- Must pass a pre-employment drug test.
- Excellent verbal, written, and social media skills, supported by superior spelling, grammar, and proofreading abilities.
- Apply exceptional customer service practices, empathy, persuasion, positive language, and de-escalation techniques.
- Intermediate computer skills (MS Office/Social Media); minimum 45 WPM typing; proficient with specialized computer systems, multi-line phones, and 800 MHz radio dispatch.
- Ability to quickly learn and apply administrative procedures, interpret policies, and research/apply tenant leases and contracts.
- Proven ability to simultaneously manage multiple priorities and work effectively with diverse employee groups.
- Promotes safety as a guiding principle; complies with safety/health policies.
- Shows the utmost respect for others, is a proven team player, and demonstrates a passion for valuing differences and being inclusive.
Supplemental and Selection Information
Selection Process & Interview Schedule (tentative schedule):
- A select few of candidates who successfully passed the SME evaluation will be invited to participate in an interview early December.
About us:
At the Port of Portland, we use everything we have – our three airports, three working marine terminals, six business parks, and all the resources, expertise, and experience behind them – to move with purpose, connecting people with powerful opportunities and creating value for our region. We know that every person we hire, business we work with, contract we sign and decision we make is a chance to make someone’s life better. And we’ll use our power and influence to unlock new opportunities and ensure more people share in our region’s success. With YOUR help – together with our partners, customers, and community – we’ll help drive meaningful change!
Do you have questions about this job?
Contact us: careers@portofportland.com
Safety: The Port promotes safety as a Core value and we seek to eliminate harm through a culture of active prevention, curiosity, evaluation, and action. We comply with safety and health policies and procedures and consistently look for improvements that support operational excellence.
Equal Opportunity Employer: The Port of Portland is dedicated to maintaining and improving a work environment, which extends equal opportunity to all individuals, regardless of their race, color, sex, age, religion, national origin, marital status, veteran status, disability or sexual orientation. Employment decisions shall be made in such a manner as to further the principle of equal employment opportunity and to comply with state, federal and local laws. We affirm through this policy statement our continuing commitment to the principles of nondiscrimination.
Veterans Preference: Under Oregon law, qualified veterans may be eligible for veterans’ preference when applying for Port of Portland positions. If you are a veteran and would like to be considered for a veteran’s preference for this job, please provide the qualifying documents as instructed during the application process.
Background Checks and Drug Testing: The Port of Portland will conduct background checks and/or drug tests for positions where such tests are required by regulation and for other safety-sensitive positions.
ADA Accommodation: Accommodations will be considered for applicants or candidates with a qualifying disability that prevents them from participating in this process. Accommodations will be made where the Port can reasonably do so without imposing an undue hardship on the business or compromising the integrity of the recruitment process. An applicant with any disability who believes that they need an accommodation should contact Human Resources: call 503-415-6690 or email careers@portofportland.com.
Know Your Rights: Workplace Discrimination is Illegal
https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal
At the Port of Portland, we strive to offer a holistic and comprehensive benefits package for employees and their families. We care about your health by offering highly-subsidized healthcare plans that include alternative care. We look out for you and for family by paying for life and accidental death & dismemberment (AD&D) insurance, short-term and long-term disability coverage. We participate in the Oregon Public Employees Retirement System (PERS) retirement program. We provide access to additional coverage and benefits including pre-tax spending accounts, voluntary term life insurance, a deferred compensation plan, and critical illness and accident insurance policies.
We go above and beyond by offering an award-winning wellness program for all employees to engage in. Employees can tend to their physical and mental health, earn rewards, and create community. Our employee assistance program supports the Port’s commitment to emotional and mental well-being by providing mental health services, discounts on local gyms, and pet insurance for companions.
Our commitment to work-life balance ensures you have time to spend with loved ones and do the things you enjoy. We offer generous vacation time that accrues with length of service, sick leave that never expires and can be used for dependent care, health maintenance and mental health, and 8 weeks of paid parental leave – all in addition to 10 paid holidays. As an added bonus – because we know employees use their time off differently – once a year we give employees the opportunity to convert sick leave to personal leave, and to convert vacation leave to either cash, a retirement plan contribution, or a contribution to a Health Savings Account.
Please note: Some benefits vary by job type/group, so please be sure to review your comprehensive benefit guide and/or collective bargaining agreement upon hire to confirm what is available to you.
Communications Representative Jobs by Experience Level
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Find JobsCommunications Representative Job Market
Who's Hiring
Top Industries Hiring
- Chemicals & Materials
What Employers Look For
The qualifications that appear most often in communications representative jobs.
- Bachelor's degree in communications, public relations, journalism, or a related field
- Strong written and verbal communication skills across multiple formats and audiences
- Experience drafting press releases, talking points, newsletters, or media statements
- Proficiency with email marketing platforms, content management systems, or media monitoring tools
- Ability to coordinate across internal teams and manage multiple deadlines simultaneously
- Familiarity with social platforms and digital content distribution strategies
Tips for Your Communications Representative Job Search
Tailor your resume to each sector
A healthcare communications representative role prioritizes HIPAA-aware messaging and patient-facing copy, while a utility company wants crisis and regulatory communication experience. Pull the specific sector language from each posting and mirror it in your resume's work history bullets.
Show writing samples in your application
Many hiring managers screen out candidates who list writing skills without proof. Attach two or three samples, such as a press release, an internal memo, or a media pitch, that match the tone and format the employer actually uses.
Apply early to roles that fit
Migrate Mate lists communications representative openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Target postings that name specific tools
Job listings that mention a content management system, email platform, or media monitoring tool signal the team is active and tactical. If you have hands-on experience with those tools, name them explicitly in your cover letter and resume summary.
Prepare a scenario answer about a crisis or escalation
Interviewers for communications representative roles almost always ask how you have handled a negative story, an angry stakeholder, or a last-minute message change. Have a concrete example ready that covers what you did, who you coordinated with, and what the outcome was.
Negotiate your title alongside your offer
Communications teams often have overlapping titles such as communications specialist, communications associate, and communications representative. If the role and responsibilities align with a higher title you have held before, raise that in the offer conversation, since the title affects your next job search.
Communications Representative Jobs: Frequently Asked Questions
Which companies are hiring the most communications representatives?
Northrop Grumman, Wesco, and Ohio home pro are hiring the most communications representatives right now, with openings concentrated in Ohio, Virginia, and New Jersey, based on current listings on Migrate Mate as of November 2026. Healthcare systems, utilities, and government agencies consistently represent the largest share of active postings.
How many communications representative jobs are remote?
About 23% of communications representative openings are fully remote or hybrid as of November 2026, reflecting the written and digital nature of much of the work. Media relations and internal communications sub-areas tend to offer the most remote flexibility, while roles that involve on-site events or executive support are more likely to require in-person presence.
How do you become a communications representative?
Most communications representative roles require a bachelor's degree in communications, public relations, or journalism, so that is the standard starting point. From there, build a writing portfolio through internships, volunteer work, or freelance projects. Gain exposure to media relations, internal messaging, or digital content, and learn at least one industry-standard tool such as a media monitoring platform or email distribution system before you apply.
Can you get a communications representative job with little or no experience?
Entry-level communications representative roles do exist, particularly at nonprofits, local government agencies, and mid-size companies with lean teams. The most effective way to compensate for limited experience is a strong writing portfolio. Campus newspaper clips, internship deliverables, or even volunteer communications work for a community organization all demonstrate the core skill employers are evaluating.
What does the communications representative interview process look like?
The process typically starts with a phone or video screen focused on your background and writing experience. A take-home writing exercise or on-the-spot editing task often follows, asking you to draft a press release, talking points, or an internal message. Final-round interviews usually involve the hiring manager and at least one communications team member, with scenario questions about stakeholder management, message escalation, and cross-functional coordination.
Where can I find and apply to communications representative jobs?
You can find and apply to communications representative jobs on Migrate Mate, which lists current openings from across the United States. Search the listings to find roles that match your background and apply directly to each one that fits.
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