Counter Manager Jobs
Counter Manager jobs are open across beauty retail, cosmetics, and fragrance, hired by department stores, specialty beauty chains, and brand boutiques, from entry-level associates stepping up to multi-counter and regional oversight roles. Scan the live roles below and apply to whichever ones fit.
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Showing 5 of 36+ Counter Manager jobs
Be Part of an Amazing Story
Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.
Job Overview
As the Leader, Fragrance Counter Manager, you will lead a dynamic team of Fragrance colleagues while managing all aspects of the fragrance business. You are responsible for the overall performance and daily operations of Macy’s fragrance counter. You lead by example - providing expert product knowledge, delivering exceptional customer service, and driving a high-energy selling culture. Through coaching and development, you empower your team to meet and exceed sales goals while creating memorable, scent-inspired experiences for every customer. You’ll inspire teamwork to drive sales and elevate the customer experience by creating meaningful, long-lasting connections. With a strong focus on client development, you will cultivate a loyal customer base through outreach, follow-up, and consistent, personalized service.
In this role, you’ll partner closely with the Sales and Customer Experience Manager and collaborate with brand vendors to execute events, product launches, and promotional strategies that grow sales and build customer loyalty. Your leadership ensures the counter runs efficiently, looks pristine, and delivers an engaging and service-driven shopping experience.
How Our Fragrance Counter Managers Spend Their Day…
- Every day starts with a positive example. As a Fragrance Counter Manager, you come in energized and ready to inspire your team, wearing your name badge with pride, greeting colleagues with genuine warmth, and ensuring your counter is polished, organized, and fully prepared to welcome customers. You set the tone by reviewing daily sales goals, staying informed on new launches, top-performing products, and current beauty trends - so you're equipped to lead with confidence, support your team, and deliver exceptional service to every customer.
- On the floor, you lead through action - welcoming customers with genuine hospitality, making eye contact, and starting friendly, personal conversations that build lasting relationships.
- You help maintain a shoppable space by ensuring testers are clean and well-stocked, signage and pricing are current and displays reflect brand standards. You lead by example, jumping in to support merchandising updates and keeping the space visually appealing and welcoming throughout the day.
- You help the team Finish Strong - by reminding them to share Loyalty benefits, making sure customers leave with everything they need, and ending each interaction with a sincere thank-you, often using the customer’s name and adding a personal touch.
- You know that service starts with each other. You model collaboration, honesty, and care - supporting your peers so the whole team can better serve our customers and communities.
- And we know that excellence is a journey - we strive to improve every day, take pride in our work, achieve sales goals and learn from each other to deliver individual and store results.
Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found here.
Who You Are and What You Will Do
- Deliver exceptional customer service through personalized consultations and expert product knowledge
- Build lasting relationships with clients and drive client development through outreach and follow-up
- Review and analyze business performance of daily, weekly, monthly, seasonal, and annual sales results and implement strategies to grow business and improve results
- Plan and execute in-store and vendor-led events to drive traffic and engagement
- Maintain brand standards through proper merchandising, hygiene, and stock replenishment
- Collaborate with vendors, personal stylists, and store leadership to optimize outcomes
- Resolve customer concerns in a professional and customer-first manner
- Stay informed on new launches, best-sellers, and beauty trends to support team education
- Responsible for acquiring new customers by opening credit accounts and sharing loyalty benefits
- Manage multiple priorities in a fast-paced environment with strong attention to detail
- Demonstrate flexibility, sound judgment, and a passion for the beauty industry
- Available to work a flexible schedule including days, nights, weekends, and holidays
- 3–5 years of relevant retail, beauty, or leadership experience preferred
- Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality
- Must be able to:
- Understand and communicate effectively with customers, co-workers, and supervisors
- Read and understand employment policies and safety rules/procedures in English
Essential Physical Requirements You Will Perform
- This position requires talking, lifting, constant moving, standing, and reaching with arms and hands.
- Standing for at least two consecutive hours, lifting at least 25lbs., stooping, kneeling, crouching, and climbing ladders, reaching, including above eye level.
- Requires close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions.
What We Can Offer You
Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.
Some additional benefits we offer include:
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal/financial advice
Access the full menu of benefits offerings here.
About Us
This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.
Join us and help write the next chapter in our story - Apply Today!
This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment.
BEAUTY00
This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macysJOBS.com.
Eligible for Sales Commission
Be Part of an Amazing Story
Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.
Job Overview
As the Leader, Fragrance Counter Manager, you will lead a dynamic team of Fragrance colleagues while managing all aspects of the fragrance business. You are responsible for the overall performance and daily operations of Macy’s fragrance counter. You lead by example - providing expert product knowledge, delivering exceptional customer service, and driving a high-energy selling culture. Through coaching and development, you empower your team to meet and exceed sales goals while creating memorable, scent-inspired experiences for every customer. You’ll inspire teamwork to drive sales and elevate the customer experience by creating meaningful, long-lasting connections. With a strong focus on client development, you will cultivate a loyal customer base through outreach, follow-up, and consistent, personalized service.
In this role, you’ll partner closely with the Sales and Customer Experience Manager and collaborate with brand vendors to execute events, product launches, and promotional strategies that grow sales and build customer loyalty. Your leadership ensures the counter runs efficiently, looks pristine, and delivers an engaging and service-driven shopping experience.
How Our Fragrance Counter Managers Spend Their Day…
- Every day starts with a positive example. As a Fragrance Counter Manager, you come in energized and ready to inspire your team, wearing your name badge with pride, greeting colleagues with genuine warmth, and ensuring your counter is polished, organized, and fully prepared to welcome customers. You set the tone by reviewing daily sales goals, staying informed on new launches, top-performing products, and current beauty trends - so you're equipped to lead with confidence, support your team, and deliver exceptional service to every customer.
- On the floor, you lead through action - welcoming customers with genuine hospitality, making eye contact, and starting friendly, personal conversations that build lasting relationships.
- You help maintain a shoppable space by ensuring testers are clean and well-stocked, signage and pricing are current and displays reflect brand standards. You lead by example, jumping in to support merchandising updates and keeping the space visually appealing and welcoming throughout the day.
- You help the team Finish Strong - by reminding them to share Loyalty benefits, making sure customers leave with everything they need, and ending each interaction with a sincere thank-you, often using the customer’s name and adding a personal touch.
- You know that service starts with each other. You model collaboration, honesty, and care - supporting your peers so the whole team can better serve our customers and communities.
- And we know that excellence is a journey - we strive to improve every day, take pride in our work, achieve sales goals and learn from each other to deliver individual and store results.
Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found here.
Who You Are and What You Will Do
- Deliver exceptional customer service through personalized consultations and expert product knowledge
- Build lasting relationships with clients and drive client development through outreach and follow-up
- Review and analyze business performance of daily, weekly, monthly, seasonal, and annual sales results and implement strategies to grow business and improve results
- Plan and execute in-store and vendor-led events to drive traffic and engagement
- Maintain brand standards through proper merchandising, hygiene, and stock replenishment
- Collaborate with vendors, personal stylists, and store leadership to optimize outcomes
- Resolve customer concerns in a professional and customer-first manner
- Stay informed on new launches, best-sellers, and beauty trends to support team education
- Responsible for acquiring new customers by opening credit accounts and sharing loyalty benefits
- Manage multiple priorities in a fast-paced environment with strong attention to detail
- Demonstrate flexibility, sound judgment, and a passion for the beauty industry
- Available to work a flexible schedule including days, nights, weekends, and holidays
- 3–5 years of relevant retail, beauty, or leadership experience preferred
- Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality
- Must be able to:
- Understand and communicate effectively with customers, co-workers, and supervisors
- Read and understand employment policies and safety rules/procedures in English
Essential Physical Requirements You Will Perform
- This position requires talking, lifting, constant moving, standing, and reaching with arms and hands.
- Standing for at least two consecutive hours, lifting at least 25lbs., stooping, kneeling, crouching, and climbing ladders, reaching, including above eye level.
- Requires close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions.
What We Can Offer You
Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.
Some additional benefits we offer include:
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal/financial advice
Access the full menu of benefits offerings here.
About Us
This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.
Join us and help write the next chapter in our story - Apply Today!
This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment.
BEAUTY00
This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macysJOBS.com.
Eligible for Sales Commission
See All 36 Counter Manager Jobs
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Find Counter Manager JobsCounter Manager Job Market
Who's Hiring
- Macy's16
- Nordstrom12
- Turtle1
- Parsons1
- L'Oréal1
Top Industries Hiring
- Retail
What Employers Look For
The qualifications that appear most often in counter manager jobs.
- Two or more years of prestige beauty retail or cosmetics sales experience
- Proven ability to meet or exceed counter sales goals and KPIs
- Experience managing, training, and scheduling a team of beauty advisors
- Proficiency with point-of-sale systems and clienteling or CRM tools
- Strong product knowledge across skincare, color cosmetics, or fragrance
- High school diploma or equivalent, with a cosmetology or esthetics license preferred for some brands
Tips for Your Counter Manager Job Search
Quantify your counter sales results
Hiring managers want to see revenue impact, not just duties. Pull your actual sell-through percentages, average transaction values, or promotional lift numbers from past roles and put them on your resume before you apply.
Apply early to roles that fit
Migrate Mate lists counter manager openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Tailor your resume to each brand tier
A luxury fragrance counter and a mass-market beauty chain prioritize different things. Luxury postings emphasize client relationship building and clienteling systems, while mass-market roles stress inventory turns and team throughput. Mirror that language in your resume.
Highlight staff training and scheduling experience
Counter manager postings almost always require proof you have hired, onboarded, or coached beauty advisors. Name the team size you managed and any structured training programs you delivered, even informal ones you built yourself.
Prepare a walk-the-floor demo answer
Interviewers for counter manager roles frequently ask you to describe how you would spend the first 30 days on counter. Walk through how you assess team skill gaps, review product knowledge, and audit merchandising before changing anything.
Negotiate against full compensation, not just base pay
Counter manager offers often include product allowances, commission structures, and gratis programs that vary by brand. Ask the hiring manager to explain each component before you evaluate the total offer or accept.
Counter Manager Jobs: Frequently Asked Questions
Which companies are hiring the most counter managers?
Macy's, Nordstrom, and Turtle are hiring the most counter managers right now, with openings concentrated in California, Florida, and New York, based on current listings on Migrate Mate as of November 2026. Activity tends to spike around major retail hiring seasons, so checking listings frequently gives you an edge.
How many counter manager jobs are remote?
About 0% of counter manager openings are fully remote or hybrid as of November 2026, reflecting the hands-on nature of most counter roles. The sub-areas most likely to offer remote or hybrid arrangements include brand education, regional field training, and corporate counter operations support positions.
How do you become a counter manager?
Start as a beauty advisor or sales associate at a brand counter to build product knowledge and client service skills. Demonstrate consistent sales performance and take on informal leadership tasks like training new hires or running counter events. Apply to counter manager postings once you can show measurable sales results and direct team experience, even at a small scale.
Can you get hired as a counter manager with little experience?
Yes, some brands promote from within or hire candidates with strong retail management backgrounds outside beauty. If your beauty experience is limited, emphasize transferable skills like team supervision, inventory management, and hitting sales targets. Completing a brand-specific product training program before your interview signals initiative and can offset a shorter beauty resume.
What does the counter manager interview process look like?
Most counter manager interviews include an initial phone or video screen with a recruiter, followed by an in-person or video interview with the district or regional manager. You will typically be asked behavioral questions about managing underperforming team members, recovering a slow sales period, and planning a counter event. Some brands add a final conversation with a corporate HR partner before extending an offer.
Where can I find and apply to counter manager jobs?
You can find and apply to counter manager jobs on Migrate Mate, which lists current openings from across the United States. Search for roles that match your brand experience and seniority level, then apply directly to each listing that fits your background.
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Find roles that match your experience and apply in just a few clicks.
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