Advanced Ground Systems Engineering Visa Sponsorship Jobs USA
Advanced Ground Systems Engineering is a manufacturing company that sponsors work visas including H-1B visa and supports F-1 OPT and TN visa workers. While not among the most prolific sponsors, they have an active track record and represent a targeted opportunity for engineers and technical professionals seeking U.S. work authorization.
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Get Access To All JobsPosition Summary
AGSE Tooling is seeking a Customer Service Representative to serve as the primary point of contact for customers throughout the quote, order, and fulfillment process. This role is responsible for processing Requests for Quotes (RFQs), entering customer orders, responding to inquiries, and ensuring a high level of customer satisfaction.
The ideal candidate is highly organized, detail-oriented, and comfortable working with customers, internal teams, and ERP systems in a fast-paced manufacturing environment. This position plays a critical role in supporting AGSE's aerospace customers by ensuring timely communication, accurate order processing, and exceptional customer service.
Why Work Here
- Join a growing aerospace tooling and ground support equipment manufacturer
- Work closely with Sales, Engineering, Purchasing, and Operations teams
- Gain exposure to pricing analysis, customer contracts, and ERP systems
- Opportunity to develop technical product knowledge and customer relationship skills
- Play a key role in supporting global aviation customers
- Collaborative team environment with opportunities for growth and advancement
- Competitive compensation and comprehensive benefits package
Key Responsibilities
Customer Quotes & Pricing Support
- Process customer Requests for Quotes (RFQs)
- Review customer requirements, specifications, quality clauses, and terms and conditions
- Perform pricing analysis and cost comparisons using historical quote data
- Coordinate internal reviews and approvals for quote submissions
- Prepare and deliver RFQ responses to customers
- Track quote activity and support quote win-rate analysis
Order Management
- Review customer purchase orders and contracts for accuracy
- Resolve discrepancies prior to order acceptance
- Enter sales orders into the ERP system and provide order acknowledgements
- Maintain accurate order records and documentation
- Provide customers with order status updates and delivery information
Customer Service & Issue Resolution
- Respond to customer inquiries regarding orders, pricing, invoices, products, and services
- Investigate and resolve customer concerns related to product damage, missing parts, warranty requests, and shipment issues
- Document, track, and drive resolution of customer inquiries within established service levels
- Maintain professional and positive customer relationships
Cross-Functional Collaboration
- Partner with Engineering and Purchasing to maintain accurate product and pricing information
- Support Sales with market pricing information and customer data
- Assist with KPI reporting and continuous improvement initiatives
- Support the development and maintenance of customer pricing catalogs
Qualifications
Required
- Bachelor's degree or a minimum of five years of customer service, order management, inside sales support, or related experience
- Strong proficiency in Microsoft Office applications, including advanced Excel skills
- Experience working with ERP systems or similar business software
- Excellent communication, customer service, and relationship-building skills
- Strong organizational skills and attention to detail
- Ability to manage multiple priorities and deadlines in a fast-paced environment
- Strong analytical and problem-solving abilities
- Ability to communicate professionally with customers and internal stakeholders
Preferred
- Aerospace, aviation, manufacturing, or industrial industry experience
- Experience processing quotes, sales orders, and customer contracts
- Experience supporting technical or engineered products
- Knowledge of pricing analysis and order fulfillment processes
- Familiarity with Epicor ERP or similar ERP systems
What Success Looks Like
- Accurate and timely processing of customer quotes and orders
- High levels of customer satisfaction and responsiveness
- Strong quote turnaround times and order accuracy
- Effective resolution of customer issues and inquiries
- Positive working relationships with customers and internal teams
- Continuous improvement in customer service processes and KPI performance
Compensation & Benefits
- Base Salary: $55,000 - $70,000
- Bonus: Up to 10% discretionary annual bonus
- Medical, dental, life, and vision insurance
- 401(k) with company match
- Paid time off and holidays
- Tuition reimbursement
- Referral program
- Career development opportunities
Compensation is based on experience, education, and qualifications.
Work Environment
This role is on-site in Cincinnati, Ohio 45215. Employees work primarily in an office environment while interacting regularly with customers, suppliers, and internal departments. Occasional visits to manufacturing or warehouse areas may be required.
Position Summary
AGSE Tooling is seeking a Customer Service Representative to serve as the primary point of contact for customers throughout the quote, order, and fulfillment process. This role is responsible for processing Requests for Quotes (RFQs), entering customer orders, responding to inquiries, and ensuring a high level of customer satisfaction.
The ideal candidate is highly organized, detail-oriented, and comfortable working with customers, internal teams, and ERP systems in a fast-paced manufacturing environment. This position plays a critical role in supporting AGSE's aerospace customers by ensuring timely communication, accurate order processing, and exceptional customer service.
Why Work Here
- Join a growing aerospace tooling and ground support equipment manufacturer
- Work closely with Sales, Engineering, Purchasing, and Operations teams
- Gain exposure to pricing analysis, customer contracts, and ERP systems
- Opportunity to develop technical product knowledge and customer relationship skills
- Play a key role in supporting global aviation customers
- Collaborative team environment with opportunities for growth and advancement
- Competitive compensation and comprehensive benefits package
Key Responsibilities
Customer Quotes & Pricing Support
- Process customer Requests for Quotes (RFQs)
- Review customer requirements, specifications, quality clauses, and terms and conditions
- Perform pricing analysis and cost comparisons using historical quote data
- Coordinate internal reviews and approvals for quote submissions
- Prepare and deliver RFQ responses to customers
- Track quote activity and support quote win-rate analysis
Order Management
- Review customer purchase orders and contracts for accuracy
- Resolve discrepancies prior to order acceptance
- Enter sales orders into the ERP system and provide order acknowledgements
- Maintain accurate order records and documentation
- Provide customers with order status updates and delivery information
Customer Service & Issue Resolution
- Respond to customer inquiries regarding orders, pricing, invoices, products, and services
- Investigate and resolve customer concerns related to product damage, missing parts, warranty requests, and shipment issues
- Document, track, and drive resolution of customer inquiries within established service levels
- Maintain professional and positive customer relationships
Cross-Functional Collaboration
- Partner with Engineering and Purchasing to maintain accurate product and pricing information
- Support Sales with market pricing information and customer data
- Assist with KPI reporting and continuous improvement initiatives
- Support the development and maintenance of customer pricing catalogs
Qualifications
Required
- Bachelor's degree or a minimum of five years of customer service, order management, inside sales support, or related experience
- Strong proficiency in Microsoft Office applications, including advanced Excel skills
- Experience working with ERP systems or similar business software
- Excellent communication, customer service, and relationship-building skills
- Strong organizational skills and attention to detail
- Ability to manage multiple priorities and deadlines in a fast-paced environment
- Strong analytical and problem-solving abilities
- Ability to communicate professionally with customers and internal stakeholders
Preferred
- Aerospace, aviation, manufacturing, or industrial industry experience
- Experience processing quotes, sales orders, and customer contracts
- Experience supporting technical or engineered products
- Knowledge of pricing analysis and order fulfillment processes
- Familiarity with Epicor ERP or similar ERP systems
What Success Looks Like
- Accurate and timely processing of customer quotes and orders
- High levels of customer satisfaction and responsiveness
- Strong quote turnaround times and order accuracy
- Effective resolution of customer issues and inquiries
- Positive working relationships with customers and internal teams
- Continuous improvement in customer service processes and KPI performance
Compensation & Benefits
- Base Salary: $55,000 - $70,000
- Bonus: Up to 10% discretionary annual bonus
- Medical, dental, life, and vision insurance
- 401(k) with company match
- Paid time off and holidays
- Tuition reimbursement
- Referral program
- Career development opportunities
Compensation is based on experience, education, and qualifications.
Work Environment
This role is on-site in Cincinnati, Ohio 45215. Employees work primarily in an office environment while interacting regularly with customers, suppliers, and internal departments. Occasional visits to manufacturing or warehouse areas may be required.
Job Roles at Advanced Ground Systems Engineering
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Get Access To All JobsTips for Finding Advanced Ground Systems Engineering Visa Sponsorship Jobs USA
Target engineering and technical roles
Advanced Ground Systems Engineering operates in manufacturing, where sponsored roles typically sit in engineering, systems design, and technical operations. Focus your application on positions that directly align with their core ground systems and defense-adjacent work.
Highlight specialty occupation credentials clearly
H-1B sponsorship in manufacturing requires demonstrating a specialty occupation. Make sure your resume and cover letter explicitly connect your degree field to the specific technical role you're applying for, vague applications are harder to sponsor.
Pursue F-1 OPT as an entry point
Advanced Ground Systems Engineering has sponsored F-1 OPT workers, making it a viable target if you're on a student visa. Applying during OPT gives the company a low-risk way to assess fit before committing to H-1B sponsorship.
Check TN eligibility if you're Canadian or Mexican
Advanced Ground Systems Engineering sponsors TN visas, which is relatively uncommon among mid-size manufacturers. If you hold Canadian or Mexican citizenship and qualify under a TN category like engineer or scientist, this can be a faster path than H-1B.
Apply early and signal long-term commitment
Smaller manufacturers weigh the cost and effort of sponsorship carefully. Emphasizing your intent to build a long-term career in the U.S. and in the defense or ground systems sector can meaningfully improve your chances of being sponsored.
Use Migrate Mate to find verified openings
Finding roles at companies with confirmed sponsorship history takes legwork. Migrate Mate surfaces verified sponsors so you can filter by real sponsorship history and identify current openings at Advanced Ground Systems Engineering without guessing.
Frequently Asked Questions
Does Advanced Ground Systems Engineering sponsor H-1B visas?
Yes, Advanced Ground Systems Engineering sponsors H-1B visas. Their sponsorship activity is concentrated in technical and engineering roles that qualify as specialty occupations. While they are not among the highest-volume sponsors in the manufacturing sector, their track record shows a genuine willingness to sponsor qualified candidates for positions that match their operational needs.
What visa types does Advanced Ground Systems Engineering sponsor?
Advanced Ground Systems Engineering sponsors H-1B visas and supports workers on F-1 OPT and TN visa status. This makes them accessible to a range of international candidates, including recent graduates completing OPT and Canadian or Mexican nationals who qualify for TN classification. They do not have a documented Green Card sponsorship history based on available filings.
Which roles at Advanced Ground Systems Engineering are most likely to be sponsored?
Sponsorship at Advanced Ground Systems Engineering is most common in engineering and technical disciplines aligned with their manufacturing and ground systems focus. Roles in systems engineering, mechanical engineering, and related technical fields are the most natural fit. Positions requiring specialized knowledge in defense, aerospace, or industrial systems are particularly well-suited for H-1B sponsorship given the specialty occupation threshold.
How do I improve my chances of getting sponsored at Advanced Ground Systems Engineering?
Tailor your application to emphasize the direct connection between your degree and the technical role. For H-1B sponsorship, that link needs to be explicit, not implied. If you're on F-1 OPT, applying before your OPT expires gives the company an opportunity to evaluate you before investing in sponsorship. Demonstrating long-term commitment to the field also matters for smaller manufacturers who weigh sponsorship costs carefully.
How do I find current job openings at Advanced Ground Systems Engineering that offer visa sponsorship?
Migrate Mate is the most reliable way to find current openings at Advanced Ground Systems Engineering with confirmed sponsorship history. Rather than sifting through job boards where sponsorship availability is often unclear or outdated, Migrate Mate lets you filter by verified sponsors so you can focus your time on applications that are actually viable for international candidates.