Afni Visa Sponsorship Jobs USA
Afni is a business process outsourcing company known for customer engagement and contact center solutions. The company sponsors green card pathways for select roles, making it a viable option for international professionals seeking long-term work authorization in the U.S. outsourcing sector.
Find Afni JobsOverview
Showing 5 of 11+ Afni Visa Sponsorship Jobs USA
See all Afni Visa Sponsorship Jobs USA
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Afni Visa Sponsorship Jobs USA.
Get Access To All JobsSalary Range:
$90,000 - $110,000
We are seeking a dynamic Sr. Contact Channel Performance Analyst to lead and optimize our subrogation contact campaigns across multiple channels. In this senior role, you will own the end-to-end strategy and execution of outreach initiatives – from voice-to-voice calls and print mailers to digital channels like email, SMS, and click-to-chat. Your mission is to maximize engagement and recovery outcomes by designing a cohesive contact model, ensuring compliance, and continually refining approaches through data-driven insights. You will collaborate closely with cross-functional partners (Operations, Legal, Compliance, Technology) to maintain high standards and innovative practices. This position is the single point of accountability for multi-channel contact effectiveness, translating strategy into measurable business results. Position is hybrid in our Bloomington, IL headquarters.
Key Responsibilities:
- Lead Multi-Channel Campaign Testing: Own the full strategy and execution of subrogation contact campaigns across phone, mail, email, SMS, and chat channels. Ensure each campaign is cohesive, targeted, and effective, serving as the go-to leader for contact performance.
- Design and Govern Contact Model: Define and continuously refine the contact approach (e.g., outreach cadence, channel mix, messaging guidelines, escalation paths). Establish standards that ensure outreach is consistent, compliant, and customer-centric.
- Process & Compliance Oversight: Develop and enforce robust processes, policies, and controls for all contact activities. Partner with Operations, Legal, Compliance, and Tech teams to maintain regulatory compliance (e.g., privacy, consumer protection) and uphold company policy across all touchpoints.
- Performance Optimization: Monitor and analyze channel performance metrics (contact rates, conversion/recovery rates, response times, etc.). Use data analytics and A/B testing to identify opportunities for improvement. Drive initiatives to optimize contact effectiveness, increase recovery outcomes, and reduce cycle times.
- Continuous Improvement & Innovation: Lead ongoing enhancements to our engagement strategies. Manage relationships with contact vendors (e.g., dialer or mailing service providers) to ensure high performance. Champion the adoption of new tools and technologies (such as automation or advanced analytics) that expand our contact capabilities and improve efficiency.
- Cross-Functional Leadership: Collaborate with internal stakeholders to align contact strategy with broader business goals. Provide clear communication and training to operations teams on contact protocols and ensure everyone is equipped to execute the strategy effectively.
- Accountability for Results: Take ownership of contact campaign outcomes. Regularly report on key performance indicators and progress to senior leadership. Ensure that our contact strategies translate into tangible business results and continuously adjust tactics to meet or exceed targets.
Required Qualifications:
- Education & Experience: Bachelor's degree in Marketing, Business, Communications, Data Analytics, or related field (or equivalent experience). 3+ years of experience in contact strategy, campaign management, operations, or a related analytics-driven role, ideally within financial services, insurance, or a regulated environment.
- Strategic & Analytical Skills: Proven ability to think strategically and execute methodically. Strong analytical mindset with experience using data and metrics to measure performance and inform decision-making. Proficiency in analyzing campaign results and optimizing through data-driven experimentation (e.g., A/B testing).
- Multi-Channel Expertise: Hands-on experience planning or managing multi-channel outreach campaigns (such as call center operations, direct mail, email/SMS marketing, or customer contact programs). Familiarity with contact management tools, CRM systems, or dialer technology.
- Leadership & Collaboration: Demonstrated experience leading projects or cross-functional teams. Excellent stakeholder management and communication skills, with the ability to influence and drive alignment across different departments (e.g., operations, compliance, IT). Comfortable working with senior leadership on strategy and reporting.
- Process & Compliance Orientation: Experience developing or following structured processes and ensuring compliance with relevant regulations or company policies. Keen attention to detail in maintaining quality and consistency across high-volume operations.
- Problem-Solving & Adaptability: Creative problem solver with a continuous improvement mindset. Ability to adapt strategies based on feedback, new insights, or changing business needs. Self-motivated and accountable for results.
Preferred Qualifications:
- Industry Knowledge: Experience in insurance subrogation, claims handling, or collections/recovery operations is a strong plus. Understanding of subrogation concepts and recovery processes will help drive quick impact.
- Advanced Education: Master's degree (MBA or related field) or advanced training in analytics, marketing, or operations management.
- Regulatory Familiarity: Knowledge of consumer communication regulations (e.g., FDCPA, TCPA, or other relevant contact regulations) and best practices for compliant customer outreach.
- Technical & Tools: Familiarity with campaign management software, predictive dialing systems, customer engagement platforms, and analytics tools (Excel, SQL, or business intelligence dashboards). Experience leveraging technology to automate or streamline contact processes.
- Vendor Management: Prior experience managing third-party vendors or partners involved in contact campaigns (such as call center partners, mailing services, or technology providers).
Work Arrangement:
This position is based in Bloomington, IL and operates on a hybrid work model. The ideal candidate should be able to work on-site in Bloomington part of the week (for team collaboration, in-person meetings, etc.), with flexibility to work remotely on other days. We will discuss specific on-site expectations during the interview process.
Why Join Us:
This role offers the opportunity to shape a critical strategy that directly impacts our business results and customer experience. If you are a driven strategist with a passion for data-driven improvements and cross-channel innovation, we encourage you to apply. You will join a collaborative team and a company that values innovation, accountability, and continuous improvement. We are committed to a diverse and inclusive workplace, and welcome candidates of all backgrounds to bring their unique skills to our mission.
We look forward to reviewing your application and exploring how you can contribute to our team's success as the next Sr. Contact Channel Performance Analyst.
Salary Range:
$90,000 - $110,000
We are seeking a dynamic Sr. Contact Channel Performance Analyst to lead and optimize our subrogation contact campaigns across multiple channels. In this senior role, you will own the end-to-end strategy and execution of outreach initiatives – from voice-to-voice calls and print mailers to digital channels like email, SMS, and click-to-chat. Your mission is to maximize engagement and recovery outcomes by designing a cohesive contact model, ensuring compliance, and continually refining approaches through data-driven insights. You will collaborate closely with cross-functional partners (Operations, Legal, Compliance, Technology) to maintain high standards and innovative practices. This position is the single point of accountability for multi-channel contact effectiveness, translating strategy into measurable business results. Position is hybrid in our Bloomington, IL headquarters.
Key Responsibilities:
- Lead Multi-Channel Campaign Testing: Own the full strategy and execution of subrogation contact campaigns across phone, mail, email, SMS, and chat channels. Ensure each campaign is cohesive, targeted, and effective, serving as the go-to leader for contact performance.
- Design and Govern Contact Model: Define and continuously refine the contact approach (e.g., outreach cadence, channel mix, messaging guidelines, escalation paths). Establish standards that ensure outreach is consistent, compliant, and customer-centric.
- Process & Compliance Oversight: Develop and enforce robust processes, policies, and controls for all contact activities. Partner with Operations, Legal, Compliance, and Tech teams to maintain regulatory compliance (e.g., privacy, consumer protection) and uphold company policy across all touchpoints.
- Performance Optimization: Monitor and analyze channel performance metrics (contact rates, conversion/recovery rates, response times, etc.). Use data analytics and A/B testing to identify opportunities for improvement. Drive initiatives to optimize contact effectiveness, increase recovery outcomes, and reduce cycle times.
- Continuous Improvement & Innovation: Lead ongoing enhancements to our engagement strategies. Manage relationships with contact vendors (e.g., dialer or mailing service providers) to ensure high performance. Champion the adoption of new tools and technologies (such as automation or advanced analytics) that expand our contact capabilities and improve efficiency.
- Cross-Functional Leadership: Collaborate with internal stakeholders to align contact strategy with broader business goals. Provide clear communication and training to operations teams on contact protocols and ensure everyone is equipped to execute the strategy effectively.
- Accountability for Results: Take ownership of contact campaign outcomes. Regularly report on key performance indicators and progress to senior leadership. Ensure that our contact strategies translate into tangible business results and continuously adjust tactics to meet or exceed targets.
Required Qualifications:
- Education & Experience: Bachelor's degree in Marketing, Business, Communications, Data Analytics, or related field (or equivalent experience). 3+ years of experience in contact strategy, campaign management, operations, or a related analytics-driven role, ideally within financial services, insurance, or a regulated environment.
- Strategic & Analytical Skills: Proven ability to think strategically and execute methodically. Strong analytical mindset with experience using data and metrics to measure performance and inform decision-making. Proficiency in analyzing campaign results and optimizing through data-driven experimentation (e.g., A/B testing).
- Multi-Channel Expertise: Hands-on experience planning or managing multi-channel outreach campaigns (such as call center operations, direct mail, email/SMS marketing, or customer contact programs). Familiarity with contact management tools, CRM systems, or dialer technology.
- Leadership & Collaboration: Demonstrated experience leading projects or cross-functional teams. Excellent stakeholder management and communication skills, with the ability to influence and drive alignment across different departments (e.g., operations, compliance, IT). Comfortable working with senior leadership on strategy and reporting.
- Process & Compliance Orientation: Experience developing or following structured processes and ensuring compliance with relevant regulations or company policies. Keen attention to detail in maintaining quality and consistency across high-volume operations.
- Problem-Solving & Adaptability: Creative problem solver with a continuous improvement mindset. Ability to adapt strategies based on feedback, new insights, or changing business needs. Self-motivated and accountable for results.
Preferred Qualifications:
- Industry Knowledge: Experience in insurance subrogation, claims handling, or collections/recovery operations is a strong plus. Understanding of subrogation concepts and recovery processes will help drive quick impact.
- Advanced Education: Master's degree (MBA or related field) or advanced training in analytics, marketing, or operations management.
- Regulatory Familiarity: Knowledge of consumer communication regulations (e.g., FDCPA, TCPA, or other relevant contact regulations) and best practices for compliant customer outreach.
- Technical & Tools: Familiarity with campaign management software, predictive dialing systems, customer engagement platforms, and analytics tools (Excel, SQL, or business intelligence dashboards). Experience leveraging technology to automate or streamline contact processes.
- Vendor Management: Prior experience managing third-party vendors or partners involved in contact campaigns (such as call center partners, mailing services, or technology providers).
Work Arrangement:
This position is based in Bloomington, IL and operates on a hybrid work model. The ideal candidate should be able to work on-site in Bloomington part of the week (for team collaboration, in-person meetings, etc.), with flexibility to work remotely on other days. We will discuss specific on-site expectations during the interview process.
Why Join Us:
This role offers the opportunity to shape a critical strategy that directly impacts our business results and customer experience. If you are a driven strategist with a passion for data-driven improvements and cross-channel innovation, we encourage you to apply. You will join a collaborative team and a company that values innovation, accountability, and continuous improvement. We are committed to a diverse and inclusive workplace, and welcome candidates of all backgrounds to bring their unique skills to our mission.
We look forward to reviewing your application and exploring how you can contribute to our team's success as the next Sr. Contact Channel Performance Analyst.
Job Roles at Afni
See all Afni Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Afni roles.
Get Access To All JobsTips for Finding Afni Visa Sponsorship Jobs USA
Target roles aligned with green card sponsorship
Afni's sponsorship activity is concentrated in green card pathways rather than temporary work visas. Focus your applications on professional and operational roles where long-term retention matters most to the company, typically management, analytics, or specialized support functions.
Understand the outsourcing industry's sponsorship priorities
Business support and outsourcing companies like Afni tend to sponsor visa applicants in roles requiring specialized skills that are harder to fill domestically. Positioning yourself as a specialist rather than a generalist significantly improves your chances of being considered for sponsorship.
Prepare for a longer timeline with green card pathways
Afni primarily sponsors EB-2 and EB-3 green cards, which involve multi-stage processes including PERM labor certification. Expect the overall timeline to extend well beyond a typical job offer, plan your immigration status accordingly before applying.
Highlight skills that justify the sponsorship investment
Outsourcing employers weigh the cost of sponsorship carefully. Demonstrating measurable impact in customer operations, workforce management, or process improvement signals that you're worth the investment, making your case for sponsorship far stronger than a standard application.
Research Afni's open roles on a verified sponsor platform
Not every job posting from Afni will lead to sponsorship. Migrate Mate surfaces verified sponsors so you can filter by real sponsorship history, helping you identify which Afni roles have a genuine track record of supporting international candidates.
Ask about sponsorship eligibility early in the process
Afni operates across multiple service lines and locations, and sponsorship availability can vary by department. Raise your need for visa sponsorship during the initial recruiter screen, it saves time for both sides and sets clear expectations before you invest in the full process.
Frequently Asked Questions
Does Afni sponsor H-1B visas?
Based on available sponsorship data, Afni does not have a track record of sponsoring H-1B visas. The company's sponsorship activity has been focused on Green Card pathways, specifically EB-2 and EB-3 categories. If you require H-1B sponsorship, Afni is unlikely to be a strong match at this time.
What visa types does Afni sponsor?
Afni's documented sponsorship activity covers the EB-2 and EB-3 Green Card categories. These permanent residence pathways are typically used for professional roles requiring at least a bachelor's degree (EB-2) or skilled positions with defined experience requirements (EB-3). Afni does not appear to sponsor temporary nonimmigrant work visas such as the H-1B or E-3 visa.
Which departments or roles at Afni are most likely to receive visa sponsorship?
In the business process outsourcing industry, green card sponsorship tends to be reserved for roles that are difficult to fill domestically, typically in operations management, data analytics, workforce planning, or specialized customer experience functions. At Afni, roles requiring advanced expertise or niche technical skills are your strongest targets for sponsorship consideration.
How do I find open jobs at Afni that offer visa sponsorship?
The most reliable approach is to use Migrate Mate, which tracks verified sponsorship history by employer and filters job listings by visa type. This lets you identify Afni roles that are genuinely open to sponsoring international candidates, rather than applying broadly and discovering sponsorship isn't available after several interview rounds.
How do I approach the application process at Afni as an international candidate?
Be transparent about your need for sponsorship from the first recruiter conversation, Afni's HR teams in the outsourcing space are accustomed to these discussions, and early clarity prevents wasted time on both sides. Research the EB-2 and EB-3 requirements before your interviews so you can speak knowledgeably about the process, and emphasize the specialized skills that make sponsorship a worthwhile investment for the company.