Customer Service Jobs at American Heart Association with Visa Sponsorship
Customer Service roles at American Heart Association span donor relations, community health program support, and mission-driven outreach work. The organization has a history of sponsoring international talent across multiple visa categories, making it a realistic target for F-1 OPT, TN, and H-1B holders pursuing meaningful non-profit careers.
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Since our founding in 1924, we've cut cardiovascular disease deaths in half, but there is still so much more to do. To overcome today’s biggest health challenges and accelerate this progress, we need passionate individuals like you. Join our movement, be part of the progress, and help ensure a healthier future for all. You matter, and so does the impact you can make with us.
The American Heart Association has an excellent opportunity for an Account Manager in our Professional Membership group at our National Center office located in Dallas, TX.
The account manager is responsible for a portfolio of scientific councils, providing leadership, operational and strategic support, coordination and guidance for councils, committees, and high-level volunteers.
The Association offers many resources to help you maintain work-life harmonization through your changing needs and life situations. To help you be successful, you will have access to Heart U, our award-winning corporate university, as well as additional training and support, locally.
TheAHALife is more than a company culture; it is our way of life. It embodies our commitment to work-life harmonization and is guided by our core values where our employees can thrive both personally and professionally. Discover why you will Be Seen. Be Heard. Be Valued at the American Heart Association by following us on LinkedIn, Instagram, Facebook, X, and at heart.jobs.
Responsibilities
- Lead operational logistics for council committee meetings, events, and activities.
- Manage revenue and budgets for established portfolio while identifying potential cost savings and revenue gains.
- Manage project timelines, deadline compliance, and demonstrate effective communication and dissemination of both.
- Collaborate across the membership unit to execute collective member recruitment, engagement, and retention efforts.
- Volunteer management.
- Manage processes for assigned Scientific Councils’ nominations, which include both council and American Heart Association positions and awards.
- Establish trusted communication with volunteers and anticipate needs and expectations.
Qualifications
- Bachelor’s degree from an accredited four-year institution, or equivalent experience.
- Minimum of Three (3) years of relevant experience
- Program Management Experience
- Strong multitasking skills and ability to manage several priorities in a fast-moving workspace.
- Self-driven with the ability to meet deadlines and deliver quality outcomes independently.
- Achieving goals through initiative, creativity, and a results-oriented mindset.
- Proficient in Microsoft Office suite (Word, Excel, PowerPoint, Outlook), Zoom, and adaptable to new digital tools.
- Exceptional communication skills with the ability to engage, influence, and partner effectively with internal stakeholders and high-level volunteers, demonstrating strong executive presence and sound judgment.
- Demonstrates a passion for delivering excellent service and building strong relationships with colleagues and professional members.
- Willing and able to travel overnight for up to 10% of the role, supporting flexible work experiences.
Here are some of the preferred skills we are looking for:
- Prior Non-profit experience.
- Teamwork skills with the ability to work as part of a team.
Compensation & Benefits
The American Heart Association invests in its people. Here are the main components of our total rewards package. Visit Rewards & Benefits to see more details.
- Compensation – Our goal is to ensure you have a competitive base salary. That’s why we regularly review the market value of jobs and make adjustments, as needed.
- Performance and Recognition – You are rewarded for achieving success through annual salary planning and incentive programs; eligibility for an incentive program is based on the type of position.
- Benefits – We offer a wide array of benefits including medical, dental, vision, disability, and life insurance, along with a robust retirement program that includes an employer match and automatic contribution. As a mark of our commitment to employee well-being, we also offer an employee assistance program, employee wellness program and telemedicine, and medical consultation.
- Professional Development – You can join one of our many Employee Resource Groups (ERG) or be a mentor/mentee in our professional mentoring program. Heart U is the Association’s national online university, with more than 100,000 resources designed to meet your needs and busy schedule.
- Work-Life Harmonization – The Association offers Paid Time Off (PTO) at a minimum of 16 days per year for new employees. The number of days will increase based on seniority level. You will also have a total of 12 paid holidays off each year, which includes several days off at the end of the year.
- Tuition Assistance – We support the career development of all employees. This program provides financial assistance to employees who wish to further their education and career in relation to their current duties and responsibilities, or for potential future positions in the organization.
The American Heart Association’s 2028 Goal: Building on over 100 years of trusted leadership in cardiovascular and brain health, by 2028 the Association will drive breakthroughs and implement proven solutions in science, policy, and care for healthier people and communities. The greatest discoveries in health must reach everyone where they are.
At American Heart Association | American Stroke Association, our mission is to be a relentless force for a world of longer, healthier lives, regardless of race, ethnicity, gender, gender identity, religion, age, language, sexual orientation, national origin and physical or cognitive abilities.
This position not a match with your skills?
In accordance with local and state laws where applicable, qualified applicants with arrest or conviction records will be considered for employment.
EOE/Protected Veterans/Persons with Disabilities
LI-Onsite
Join our Talent Community!
Join our Talent Community to receive updates on new opportunities and future events.
Location: Location: US-TX-Dallas
Posted Date 4 hours ago (4/21/2026 1:07 PM)
Requisition ID 2026-17396
Job Category Meetings & Memberships
Position Type Full Time
Overview
Since our founding in 1924, we've cut cardiovascular disease deaths in half, but there is still so much more to do. To overcome today’s biggest health challenges and accelerate this progress, we need passionate individuals like you. Join our movement, be part of the progress, and help ensure a healthier future for all. You matter, and so does the impact you can make with us.
The American Heart Association has an excellent opportunity for an Account Manager in our Professional Membership group at our National Center office located in Dallas, TX.
The account manager is responsible for a portfolio of scientific councils, providing leadership, operational and strategic support, coordination and guidance for councils, committees, and high-level volunteers.
The Association offers many resources to help you maintain work-life harmonization through your changing needs and life situations. To help you be successful, you will have access to Heart U, our award-winning corporate university, as well as additional training and support, locally.
TheAHALife is more than a company culture; it is our way of life. It embodies our commitment to work-life harmonization and is guided by our core values where our employees can thrive both personally and professionally. Discover why you will Be Seen. Be Heard. Be Valued at the American Heart Association by following us on LinkedIn, Instagram, Facebook, X, and at heart.jobs.
Responsibilities
- Lead operational logistics for council committee meetings, events, and activities.
- Manage revenue and budgets for established portfolio while identifying potential cost savings and revenue gains.
- Manage project timelines, deadline compliance, and demonstrate effective communication and dissemination of both.
- Collaborate across the membership unit to execute collective member recruitment, engagement, and retention efforts.
- Volunteer management.
- Manage processes for assigned Scientific Councils’ nominations, which include both council and American Heart Association positions and awards.
- Establish trusted communication with volunteers and anticipate needs and expectations.
Qualifications
- Bachelor’s degree from an accredited four-year institution, or equivalent experience.
- Minimum of Three (3) years of relevant experience
- Program Management Experience
- Strong multitasking skills and ability to manage several priorities in a fast-moving workspace.
- Self-driven with the ability to meet deadlines and deliver quality outcomes independently.
- Achieving goals through initiative, creativity, and a results-oriented mindset.
- Proficient in Microsoft Office suite (Word, Excel, PowerPoint, Outlook), Zoom, and adaptable to new digital tools.
- Exceptional communication skills with the ability to engage, influence, and partner effectively with internal stakeholders and high-level volunteers, demonstrating strong executive presence and sound judgment.
- Demonstrates a passion for delivering excellent service and building strong relationships with colleagues and professional members.
- Willing and able to travel overnight for up to 10% of the role, supporting flexible work experiences.
Here are some of the preferred skills we are looking for:
- Prior Non-profit experience.
- Teamwork skills with the ability to work as part of a team.
Compensation & Benefits
The American Heart Association invests in its people. Here are the main components of our total rewards package. Visit Rewards & Benefits to see more details.
- Compensation – Our goal is to ensure you have a competitive base salary. That’s why we regularly review the market value of jobs and make adjustments, as needed.
- Performance and Recognition – You are rewarded for achieving success through annual salary planning and incentive programs; eligibility for an incentive program is based on the type of position.
- Benefits – We offer a wide array of benefits including medical, dental, vision, disability, and life insurance, along with a robust retirement program that includes an employer match and automatic contribution. As a mark of our commitment to employee well-being, we also offer an employee assistance program, employee wellness program and telemedicine, and medical consultation.
- Professional Development – You can join one of our many Employee Resource Groups (ERG) or be a mentor/mentee in our professional mentoring program. Heart U is the Association’s national online university, with more than 100,000 resources designed to meet your needs and busy schedule.
- Work-Life Harmonization – The Association offers Paid Time Off (PTO) at a minimum of 16 days per year for new employees. The number of days will increase based on seniority level. You will also have a total of 12 paid holidays off each year, which includes several days off at the end of the year.
- Tuition Assistance – We support the career development of all employees. This program provides financial assistance to employees who wish to further their education and career in relation to their current duties and responsibilities, or for potential future positions in the organization.
The American Heart Association’s 2028 Goal: Building on over 100 years of trusted leadership in cardiovascular and brain health, by 2028 the Association will drive breakthroughs and implement proven solutions in science, policy, and care for healthier people and communities. The greatest discoveries in health must reach everyone where they are.
At American Heart Association | American Stroke Association, our mission is to be a relentless force for a world of longer, healthier lives, regardless of race, ethnicity, gender, gender identity, religion, age, language, sexual orientation, national origin and physical or cognitive abilities.
This position not a match with your skills?
In accordance with local and state laws where applicable, qualified applicants with arrest or conviction records will be considered for employment.
EOE/Protected Veterans/Persons with Disabilities
LI-Onsite
Join our Talent Community!
Join our Talent Community to receive updates on new opportunities and future events.
Location: Location: US-TX-Dallas
Posted Date 4 hours ago (4/21/2026 1:07 PM)
Requisition ID 2026-17396
Job Category Meetings & Memberships
Position Type Full Time
See all 87+ Customer Service at American Heart Association jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Customer Service at American Heart Association roles.
Get Access To All JobsTips for Finding Customer Service Jobs at American Heart Association Jobs
Frame your experience around mission alignment
American Heart Association prioritizes candidates who connect customer service skills to public health outcomes. When preparing your resume and cover letter, tie experience handling donor inquiries, health program coordination, or community outreach directly to the organization's cardiovascular health mission.
Verify your visa category before applying
American Heart Association sponsors H-1B, TN, F-1 OPT, and F-1 CPT, but not every customer service role qualifies for every category. Check whether the specific position is classified as a specialty occupation before assuming H-1B eligibility applies to that listing.
Target roles tied to funded health programs
Non-profit customer service headcount often follows grant cycles and campaign funding. Focus your search on roles attached to specific American Heart Association programs like Go Red for Women or CPR training initiatives, where staffing demand is more stable and sponsorship decisions are clearer.
Start OPT paperwork well before your offer deadline
F-1 students must file the I-765 with USCIS to activate OPT, and standard processing can take two to three months. If you're interviewing for a customer service role at American Heart Association, request your DSO's recommendation early so authorization is ready when an offer arrives.
Browse open roles and filter by visa type on Migrate Mate
American Heart Association posts customer service openings across regional offices and remote positions. Use Migrate Mate to filter specifically for roles that match your visa type so you're only applying where sponsorship is already confirmed, not guessing from a standard job listing.
Clarify the H-1B timeline with your hiring contact
If you receive an offer requiring H-1B sponsorship, confirm whether the role is cap-subject or cap-exempt. Non-profits affiliated with qualifying research or higher education may file outside the annual lottery window, which significantly changes your start date planning.
Customer Service at American Heart Association jobs are hiring across the US. Find yours.
Find Customer Service at American Heart Association JobsFrequently Asked Questions
Does American Heart Association sponsor H-1B visas for Customer Service?
Yes, American Heart Association sponsors H-1B visas for qualifying roles, including positions within its customer service function. Whether a specific customer service role qualifies depends on whether it meets USCIS specialty occupation criteria, meaning the position typically requires at least a bachelor's degree in a related field. Confirm this directly during the interview process before relying on H-1B as your pathway.
How do I apply for Customer Service jobs at American Heart Association?
You can apply through the American Heart Association's careers portal or find open customer service roles filtered by visa sponsorship eligibility on Migrate Mate. Tailor your application to highlight experience in donor relations, health program support, or community-facing service roles. American Heart Association recruits across regional offices and for remote positions, so location flexibility broadens your options.
Which visa types does American Heart Association commonly use for Customer Service roles?
American Heart Association sponsors H-1B, TN, F-1 OPT, and F-1 CPT for eligible roles. F-1 OPT and CPT are common pathways for recent graduates entering customer service positions while completing or just finishing their studies. TN is available for Canadian and Mexican nationals in qualifying professional categories. H-1B sponsorship is available for roles that meet the specialty occupation standard under USCIS guidelines.
What qualifications does American Heart Association expect for Customer Service roles?
Most customer service roles at American Heart Association require a bachelor's degree and demonstrated experience in donor support, health education outreach, or program coordination rather than retail or call center backgrounds. Strong written communication, CRM system familiarity, and an understanding of non-profit operations are commonly valued. Roles tied to specific health campaigns may also require bilingual skills or public health coursework.
How do I time my application around visa sponsorship and hiring cycles at American Heart Association?
American Heart Association's hiring activity often aligns with fundraising campaign calendars and annual program budgets, so customer service openings frequently appear in the first and third quarters. If you're on F-1 OPT, apply at least three months before your authorization expires to allow room for hiring timelines. For H-1B sponsorship, cap-subject filings must be submitted in April, so an offer by February or March gives your employer adequate preparation time under the USCIS annual lottery window.
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