Customer Support Jobs at Asbury Automotive Group with Visa Sponsorship
Asbury Automotive Group hires Customer Support professionals across its dealership network to manage client communication, service coordination, and account resolution. The company has a history of working through employment-based visa pathways for qualified candidates, making it a viable target for international job seekers pursuing long-term U.S. work authorization.
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Get Access To All JobsABOUT ASBURY
Herb Chambers is part of Asbury Automotive Group (NYSE: ABG), a Fortune 500 company, and one of the largest franchised automotive retailers in the United States. We are redefining the traditional dealership model through innovative technologies such as Clicklane and through our commitment to our team members, guests, and partners. Our culture which is grounded in our North Star and Compass and powered by our DRIVE values, focuses on the vision of becoming the Most Guest Centric Automotive Retailer. At Asbury, we work together to provide exceptional experiences for our guests while promoting a fun, supportive and inclusive environment where team members can thrive both personally and professionally. Based on our efforts, we have been recognized as one of the best places to work by both Newsweek and US News & World report.
COMPENSATION
- Compensation: $36,000.00-$50,000.00 annually.
The final pay offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of experience within the job, the type of years and experience within the industry, education, etc.
ROLE
Do you have a passion for developing relationships, providing exceptional guest experiences, and being an innovator in the automotive industry? As an Automotive Sales Advisor, you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are looking for strong, energetic, people-focused team members who will help us redefine the car-buying experience.
Responsibilities
- Contacting and communicating with customers to identify needs using the Asbury selling process
- Build rapport with customers to build a base of referrals to establish customer network
- Answer internet leads within the store's required time and email product information with pricing
- Answer sales phone calls and set appointments for customers
- Confirm appointments
- Make outbound phone calls to follow up with customers on inquiry, after the sale, and for repeat business
- Conduct test drives and vehicle walk arounds with customers
- Work with the customer from start to finish throughout the buying process
- Must have motivation to be successful
- Exhibit great customer service skills
- Must be able to create and maintain customer relationships
- Strong computer & phone skills
- Experience utilizing and maintaining a customer relations management database
- Prior automotive sales or retail experience, customer service, call center, or business development experience a plus
- Maintain professional business attire and appearance
- Bi-lingual is always a plus
- Self-motivated and a team player
- Must be a minimum of eighteen years of age
- Must have a valid Driver's License
- Must be able to pass pre-employment screenings (background & drug test)
COMPANY BENEFITS
Pay and Recognition:
- Weekly pay
- Paid holidays & paid time off
- Paid training
- Stock Awards (select management and front-line team members eligible)
Insurance / Retirement:
- Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans
- Up to 12 weeks paid pregnancy leave (disability leave)
- Paid Parental Leave
- Health savings
- Flex spending accounts (tax-free)
- Short-term and Long-term disability plans
- Life Insurance (Whole Life and Term)
- 401k with company match
- Pet Insurance
Learning, Tuition Assistance and Career Development:
- Digital career path tool to assist with career development
- Continuous training through Asbury's Internal Learning Management System
Professional growth and development opportunities. Additional advantages:
- Technician Student loan relief resources
- Employee assistance program
- Employee discounts on parts and service repairs
- Scholarship awards
- Opportunities to join our community service initiatives, which includes paid volunteer hours
- Employee referral program with bonus opportunities
Asbury Automotive Group is an equal opportunity employer. We provide equal employment opportunities to all individuals regardless of their race, color, religion, sex, national origin, age, disability, pregnancy, sexual orientation, gender identity, genetic information, or any other protected category as defined by applicable laws. We prohibit discrimination or harassment based on any of these characteristics and affirm our commitment to fostering an inclusive and diverse workplace.
ABOUT ASBURY
Herb Chambers is part of Asbury Automotive Group (NYSE: ABG), a Fortune 500 company, and one of the largest franchised automotive retailers in the United States. We are redefining the traditional dealership model through innovative technologies such as Clicklane and through our commitment to our team members, guests, and partners. Our culture which is grounded in our North Star and Compass and powered by our DRIVE values, focuses on the vision of becoming the Most Guest Centric Automotive Retailer. At Asbury, we work together to provide exceptional experiences for our guests while promoting a fun, supportive and inclusive environment where team members can thrive both personally and professionally. Based on our efforts, we have been recognized as one of the best places to work by both Newsweek and US News & World report.
COMPENSATION
- Compensation: $36,000.00-$50,000.00 annually.
The final pay offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of experience within the job, the type of years and experience within the industry, education, etc.
ROLE
Do you have a passion for developing relationships, providing exceptional guest experiences, and being an innovator in the automotive industry? As an Automotive Sales Advisor, you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are looking for strong, energetic, people-focused team members who will help us redefine the car-buying experience.
Responsibilities
- Contacting and communicating with customers to identify needs using the Asbury selling process
- Build rapport with customers to build a base of referrals to establish customer network
- Answer internet leads within the store's required time and email product information with pricing
- Answer sales phone calls and set appointments for customers
- Confirm appointments
- Make outbound phone calls to follow up with customers on inquiry, after the sale, and for repeat business
- Conduct test drives and vehicle walk arounds with customers
- Work with the customer from start to finish throughout the buying process
- Must have motivation to be successful
- Exhibit great customer service skills
- Must be able to create and maintain customer relationships
- Strong computer & phone skills
- Experience utilizing and maintaining a customer relations management database
- Prior automotive sales or retail experience, customer service, call center, or business development experience a plus
- Maintain professional business attire and appearance
- Bi-lingual is always a plus
- Self-motivated and a team player
- Must be a minimum of eighteen years of age
- Must have a valid Driver's License
- Must be able to pass pre-employment screenings (background & drug test)
COMPANY BENEFITS
Pay and Recognition:
- Weekly pay
- Paid holidays & paid time off
- Paid training
- Stock Awards (select management and front-line team members eligible)
Insurance / Retirement:
- Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans
- Up to 12 weeks paid pregnancy leave (disability leave)
- Paid Parental Leave
- Health savings
- Flex spending accounts (tax-free)
- Short-term and Long-term disability plans
- Life Insurance (Whole Life and Term)
- 401k with company match
- Pet Insurance
Learning, Tuition Assistance and Career Development:
- Digital career path tool to assist with career development
- Continuous training through Asbury's Internal Learning Management System
Professional growth and development opportunities. Additional advantages:
- Technician Student loan relief resources
- Employee assistance program
- Employee discounts on parts and service repairs
- Scholarship awards
- Opportunities to join our community service initiatives, which includes paid volunteer hours
- Employee referral program with bonus opportunities
Asbury Automotive Group is an equal opportunity employer. We provide equal employment opportunities to all individuals regardless of their race, color, religion, sex, national origin, age, disability, pregnancy, sexual orientation, gender identity, genetic information, or any other protected category as defined by applicable laws. We prohibit discrimination or harassment based on any of these characteristics and affirm our commitment to fostering an inclusive and diverse workplace.
See all 159+ Customer Support at Asbury Automotive Group jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Customer Support at Asbury Automotive Group roles.
Get Access To All JobsTips for Finding Customer Support Jobs at Asbury Automotive Group Jobs
Translate your experience into dealership terminology
Asbury's Customer Support roles sit within franchise automotive retail, so frame your background around CRM tools, service scheduling, or conflict resolution in high-volume environments. Generic call center experience won't stand out without a retail or transactional service angle.
Target locations with active service center hiring
Asbury operates dealerships across multiple states with varying staffing needs. Focus your applications on markets with multiple open Customer Support positions, since those locations signal active workforce expansion and are more likely to have HR infrastructure for sponsorship processing.
Confirm EB classification fit before your first interview
Asbury's sponsorship history for Customer Support centers on employment-based Green Card pathways rather than H-1B. Understanding whether your background aligns with EB-2 or EB-3 requirements gives you a clearer conversation with the hiring manager about realistic timelines upfront.
Prepare your PERM documentation early
PERM labor certification is typically the first formal step in Asbury's Green Card process for this role. Gather employment records, transcripts, and credential evaluations before you receive an offer so you're not delaying the DOL filing once the sponsorship conversation begins.
Clarify sponsorship intent during the offer stage
Automotive dealership groups often delegate hiring decisions to individual store managers who may not know the corporate sponsorship process. Ask your HR contact directly whether the offer includes visa sponsorship support before signing, and request written confirmation of the company's intent to file.
Use Migrate Mate to find current openings
Asbury posts Customer Support roles frequently across its dealership brands, but listings move quickly. Use Migrate Mate to filter specifically for Asbury positions that include visa sponsorship so you're applying to roles where sponsorship is already confirmed rather than guessing.
Customer Support at Asbury Automotive Group jobs are hiring across the US. Find yours.
Find Customer Support at Asbury Automotive Group JobsFrequently Asked Questions
Does Asbury Automotive Group sponsor H-1B visas for Customer Supports?
Asbury Automotive Group's sponsorship activity for Customer Support roles has been through employment-based Green Card pathways rather than H-1B. Customer Support positions in automotive retail typically don't require the specialized theoretical knowledge the H-1B specialty occupation standard demands, so the Green Card route is the more realistic path for this role category at Asbury.
Which visa types are commonly used for Customer Support roles at Asbury Automotive Group?
Employment-based Green Card categories are the primary visa pathway for Customer Support roles at Asbury. Depending on your education and experience, you'd likely be evaluated for EB-2 or EB-3 classification. The process involves PERM labor certification filed with the DOL before USCIS adjudicates the immigrant petition, so expect a multi-year timeline from offer to Green Card approval.
What qualifications or experience are expected for Customer Support roles at Asbury Automotive Group?
Asbury looks for candidates with demonstrated experience in customer-facing roles, particularly in service coordination, account management, or high-volume communication environments. Familiarity with automotive retail workflows or dealership CRM systems is a meaningful advantage. A high school diploma is generally the minimum educational requirement, though some positions may expect an associate or bachelor's degree for senior-level support functions.
How do I apply for Customer Support jobs at Asbury Automotive Group?
You can browse and apply for Customer Support positions at Asbury Automotive Group directly through Migrate Mate, which filters for roles with confirmed visa sponsorship. Asbury hires for these positions across its dealership network, so check multiple locations rather than limiting your search to a single market. Tailor your application to highlight service volume, CRM proficiency, and client retention outcomes specific to retail or transactional environments.
How long does the visa sponsorship process take if Asbury Automotive Group agrees to sponsor me?
If Asbury agrees to sponsor you for an employment-based Green Card, expect the process to take several years. The PERM labor certification stage alone can take 12 to 18 months with the DOL, followed by USCIS processing of the I-140 immigrant petition. Priority date backlogs, particularly for applicants born in high-demand countries, can extend the overall timeline significantly beyond the filing phase.
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