Service Technician Jobs at CHRISTUS Health with Visa Sponsorship
CHRISTUS Health hires Service Technicians across its hospital and clinic network to maintain the medical equipment and facilities that patient care depends on. The company has a track record of sponsoring international workers in technical roles, making it a realistic target if you need H-1B or employment-based Green Card support.
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Summary:
The Field Services Technician is responsible for the day-to-day operational support of the end user community through the installation, configuration, upgrade and maintenance of workstation and peripheral equipment. This includes the resolution of problems reported by the Customer Support Center and the implementation of new functionality. Documentation and adherence to policies, procedures and standards of the organization is an important part of this position. The Field Services Technician is responsible for delivering high-quality, cost-effective solutions to all levels of users. This includes support for both the technology and processes. The Field Services Technician is also responsible for supporting the business goals and objectives for the Department, the Information Services Organization, and the organization as a whole.
Responsibilities:
- Problem Solving – Effectively assess, diagnose and resolve basic configuration and hardware problems. Quickly and efficiently resolve problems assigned by the Customer Support Center. Assess overall performance of workstations and implement standard maintenance procedures to maximize performance.
- Workstation Software – With supervision, install, configure and maintain operating system software on client workstations. Provide support on basic features of application software such as initiation of software, logging on, navigation and termination. Understand a subset of the total configurations in the organization. Install, configure and maintain multiple workstation operating systems that include DOS, Windows v3.11, Windows 95, Windows 98, NetWare, Windows NT and Windows 2000. Install and maintain software images that assists in managing client workstations.
- Workstation Hardware – With direction install, configure and maintain hardware for client workstations. Client hardware includes workstation hardware such as processors, memory, hard drives, modems, video cards, monitors, peripherals, and CD-ROM drives. Possess the skills and knowledge in client workstation technology to support configurations in the organization.
- LAN Administration – With supervision, stop and restart services, shutdown and restart operating system software on Windows NT, 2000 and Novell servers.
- Network Administration – With supervision Telnets to local LAN switches and Hubs, activates ports for workstations and printers.
- Telecom – With supervision assists in the support and maintenance of the telecommunication systems – capable of providing dial-tone to the desktop.
- Desktop Hardware and Software – With direction, install, configure and maintain hardware and software.
- Communications – Demonstrate strong communication and human relationship skills.
- Inventory Management – Track and document the hardware and software inventory.
- Standards – Install, configure and maintain standards associated with workstation and peripheral procedures and documentation.
- Policies and Procedures – Follow established policies, procedures and standards defined by the department.
- Vendor Management – Contact vendors regarding service issues to receive support information or assistance as instructed by the supervisor.
- Documentation – Produce and maintain technical documentation on the assigned systems.
- Reporting – Produce required department reporting associated with projects assigned by manager and problems assigned through help desk queues. Documentation includes current status and problem documentation summary within the problem management system.
- Project Management – With supervision, execute priorities, understand business application, answer technical questions and perform all assigned tasks. Serve as a resource to the project team for assigned client applications.
- Teamwork – Maintain and demonstrate good teamwork on assigned projects through actions and job performance.
- Customer Service – Provide effective Customer Service by being courteous, polite and friendly toward others at all times. Acknowledge customers immediately in order to determine need and help the customer resolve issue or request. Participate in departmental programs that promote and deliver exceptional customer service.
- Other – Perform other duties and special projects as assigned by the Market Operations Manager.
Requirements:
- High School Diploma
- 0 - 1 years of experience
Work Type:
Full Time
Description
Summary:
The Field Services Technician is responsible for the day-to-day operational support of the end user community through the installation, configuration, upgrade and maintenance of workstation and peripheral equipment. This includes the resolution of problems reported by the Customer Support Center and the implementation of new functionality. Documentation and adherence to policies, procedures and standards of the organization is an important part of this position. The Field Services Technician is responsible for delivering high-quality, cost-effective solutions to all levels of users. This includes support for both the technology and processes. The Field Services Technician is also responsible for supporting the business goals and objectives for the Department, the Information Services Organization, and the organization as a whole.
Responsibilities:
- Problem Solving – Effectively assess, diagnose and resolve basic configuration and hardware problems. Quickly and efficiently resolve problems assigned by the Customer Support Center. Assess overall performance of workstations and implement standard maintenance procedures to maximize performance.
- Workstation Software – With supervision, install, configure and maintain operating system software on client workstations. Provide support on basic features of application software such as initiation of software, logging on, navigation and termination. Understand a subset of the total configurations in the organization. Install, configure and maintain multiple workstation operating systems that include DOS, Windows v3.11, Windows 95, Windows 98, NetWare, Windows NT and Windows 2000. Install and maintain software images that assists in managing client workstations.
- Workstation Hardware – With direction install, configure and maintain hardware for client workstations. Client hardware includes workstation hardware such as processors, memory, hard drives, modems, video cards, monitors, peripherals, and CD-ROM drives. Possess the skills and knowledge in client workstation technology to support configurations in the organization.
- LAN Administration – With supervision, stop and restart services, shutdown and restart operating system software on Windows NT, 2000 and Novell servers.
- Network Administration – With supervision Telnets to local LAN switches and Hubs, activates ports for workstations and printers.
- Telecom – With supervision assists in the support and maintenance of the telecommunication systems – capable of providing dial-tone to the desktop.
- Desktop Hardware and Software – With direction, install, configure and maintain hardware and software.
- Communications – Demonstrate strong communication and human relationship skills.
- Inventory Management – Track and document the hardware and software inventory.
- Standards – Install, configure and maintain standards associated with workstation and peripheral procedures and documentation.
- Policies and Procedures – Follow established policies, procedures and standards defined by the department.
- Vendor Management – Contact vendors regarding service issues to receive support information or assistance as instructed by the supervisor.
- Documentation – Produce and maintain technical documentation on the assigned systems.
- Reporting – Produce required department reporting associated with projects assigned by manager and problems assigned through help desk queues. Documentation includes current status and problem documentation summary within the problem management system.
- Project Management – With supervision, execute priorities, understand business application, answer technical questions and perform all assigned tasks. Serve as a resource to the project team for assigned client applications.
- Teamwork – Maintain and demonstrate good teamwork on assigned projects through actions and job performance.
- Customer Service – Provide effective Customer Service by being courteous, polite and friendly toward others at all times. Acknowledge customers immediately in order to determine need and help the customer resolve issue or request. Participate in departmental programs that promote and deliver exceptional customer service.
- Other – Perform other duties and special projects as assigned by the Market Operations Manager.
Requirements:
- High School Diploma
- 0 - 1 years of experience
Work Type:
Full Time
See all 63+ Service Technician at CHRISTUS Health jobs
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Get Access To All JobsTips for Finding Service Technician Jobs at CHRISTUS Health Jobs
Certify Your Technical Credentials Before Applying
Healthcare facilities like CHRISTUS Health expect Service Technicians to hold relevant certifications such as CBET or HTM credentials. Having these documented and translated into U.S.-recognized equivalents before you apply removes a common obstacle employers cite when declining to sponsor.
Target CHRISTUS Health Facilities in Shortage Areas
CHRISTUS Health operates across Texas, Louisiana, and New Mexico, including facilities in regions that routinely struggle to fill technical roles. Openings in smaller or rural markets tend to move faster to sponsorship conversations because local candidate pools are thinner.
Use Migrate Mate to Filter Open Roles by Sponsorship
Service Technician openings at large health systems turn over frequently and not all listings are sponsorship-eligible. Search CHRISTUS Health roles directly on Migrate Mate to surface only positions where visa sponsorship has been confirmed, so you're not spending time on dead ends.
Understand How PERM Affects Your Timeline
If CHRISTUS Health pursues an EB-2 or EB-3 Green Card for you, the PERM labor certification process through the DOL must be completed first. That stage alone can take 12 to 18 months, so aligning your start date and current visa status with that runway matters from day one.
Clarify the Specialty Occupation Argument Early
USCIS scrutinizes H-1B petitions for Service Technician roles because the title can appear non-specialty. Work with your employer's immigration counsel to document that the position requires a specific bachelor's degree in biomedical engineering, electronics, or a related technical field, not just general mechanical aptitude.
Negotiate a Cap-Exempt Filing Strategy if Eligible
CHRISTUS Health's affiliation with nonprofit hospital systems may qualify certain positions for cap-exempt H-1B filings, letting you bypass the annual lottery. Confirm with the recruiter whether the specific facility entity qualifies under USCIS cap-exemption rules before the offer stage.
Service Technician at CHRISTUS Health jobs are hiring across the US. Find yours.
Find Service Technician at CHRISTUS Health JobsFrequently Asked Questions
Does CHRISTUS Health sponsor H-1B visas for Service Technicians?
Yes, CHRISTUS Health does sponsor H-1B visas for Service Technician roles. Because the position must meet USCIS specialty occupation standards, your application will need to demonstrate that the role requires at least a bachelor's degree in a specific technical field such as biomedical engineering or electronics technology. Roles tied to nonprofit hospital entities may also qualify for cap-exempt H-1B filing, which bypasses the annual lottery.
How do I apply for Service Technician jobs at CHRISTUS Health?
You can apply directly through the CHRISTUS Health careers portal, where positions are listed by facility and department. To find only sponsorship-eligible openings, browse verified listings on Migrate Mate, which filters for roles where CHRISTUS Health has confirmed it will support work visa petitions. Tailoring your resume to highlight medical equipment maintenance experience and relevant technical certifications significantly improves your chances of moving past initial screening.
Which visa types does CHRISTUS Health commonly use for Service Technician roles?
CHRISTUS Health primarily uses the H-1B visa and employment-based Green Card categories, specifically EB-2 and EB-3, for Service Technician sponsorships. H-1B is typically the first step for candidates already in the U.S. or entering from abroad, while EB-2 or EB-3 sponsorship through PERM labor certification follows for candidates seeking permanent residence. The pathway depends on your qualifications and the specific facility's needs.
What qualifications does CHRISTUS Health expect from Service Technician candidates?
CHRISTUS Health generally expects candidates to hold a degree or formal training in biomedical equipment technology, electronics, or a closely related technical discipline, along with hands-on experience servicing clinical or diagnostic equipment. Certifications such as CBET from AAMI strengthen your profile considerably. For sponsored roles specifically, your education credentials must support the specialty occupation argument required by USCIS, so a clearly documented degree-to-role connection is essential.
How long does the visa sponsorship process take for a Service Technician position at CHRISTUS Health?
For an H-1B petition, the standard USCIS processing window runs several months, though premium processing can shorten adjudication to around 15 business days. If CHRISTUS Health pursues an EB-2 or EB-3 Green Card, the DOL PERM labor certification stage adds 12 to 18 months before the immigrant petition can even be filed. Starting conversations about sponsorship intent early in the offer process gives you the most realistic picture of your timeline.
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