Service Technician Jobs at ABB with Visa Sponsorship
Service Technician jobs at ABB sit at the intersection of hands-on electrical and mechanical expertise and global automation and electrification systems. ABB has a established track record of sponsoring work visas for skilled technicians, making it a realistic target if you're building a long-term U.S. career in manufacturing.
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At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.
This position reports to:
Mgr Field Engineering 2
Your role and responsibilities
An ABB Quality Control System (QCS) Field Service Technician will be responsible for supporting the full lifecycle of ABB pulp-and-paper quality control products at ABB customer facilities under limited professional supervision. This includes performing preventive and corrective maintenance, testing and troubleshooting proprietary ABB hardware and software, as well as assisting with any projects, upgrades, new installations, and advanced services for the technician’s assigned customer or region. This individual will be required to work independently or as part of a small site team to provide service for customers of ABB pulp-and-paper quality control solutions. The technician will be supported by his or her service team which consists of a coordinator to assist with scheduling of work, a Regional Technical Advisor for mentoring and assistance with the most difficult field problems, and an Operations Manager for direct reporting and personnel issues. The Field Service Technician provides mentoring and guidance for less experienced Field Service Technicians, utilizing his or her wealth of industry experience.
The work model for the role is onsite. #LI-onsite
This role is contributing to the Process Automation, Process Industries division.
You will be mainly accountable for:
- Maintain ABB’s suite of quality control hardware and software. This includes but is not limited to; cleaning debris from sensors, troubleshooting electrical and mechanical issues with the frame and sensor package, troubleshooting the computer system and HMI/control software, and maintaining the working state of the entire ABB quality control solution at site. The Technician should be able to handle detailed customer questions about the state of the ABB system on-site.
- Handle difficult customer service-related issues while fostering the customer relationship and working to solve technical problems on-site. Deal directly with, and communicate effectively with plant operators, plant management, 3rd party vendors, and other ABB employees in support of service operations.
- Participate in the mentoring and development of less experienced Field Service Technicians. Provide on-the-job training for other Technicians and report detailed feedback to the appropriate managers.
- Troubleshoot and repair equipment applying own wealth of industry experience to resolve problems. A good understanding of electrical theory and electrical safety is required in order to perform this job and promote a safe work environment for other Field Service Technicians.
- Participate in the contract management for the site(s) in the Technician’s jurisdiction. Assist with contract renewals and provide evidence regarding the value of the ABB contract to the customer.
Qualifications for the role
- Associates Degree in field relating to instrumentation & control, electrical engineering technology, electronics, instrumentation or process control.
- 8 years of industry specific experience on ABB pulp and paper quality control products, or equivalent 3rd party vendor products.
What's in it for you?
We want you to bring your full self to work—your ideas, your energy, your ambition. You’ll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day.
ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB.
All qualified applicants will receive consideration for employment without regard to their sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.
For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf
As an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762.
Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable
More about us
The Process Industries Division serves the mining, minerals processing, metals, cement, pulp and paper, battery manufacturing, and food and beverage, as well as their associated service industries. The Division brings deep industry domain expertise coupled with the ability to integrate both automation and electrical systems, increase productivity and reduce overall capital and operating costs for customers. For mining, metals and cement customers, solutions include specialized products and services, as well as total production systems. The Division designs, plans, engineers, supplies, installs and commissions integrated electrical and motion systems, including electric equipment, drives, motors, high power rectifiers and equipment for automation and supervisory control within a variety of areas including mineral handling, mining operations, aluminum smelting, hot and cold steel applications and cement production. The offering for the pulp and paper industries includes control systems, quality control systems, drive systems, on-line sensors, actuators and field instruments. Digitalization solutions, including collaborative operations and augmented reality, help improve plant and enterprise productivity, and reduce maintenance and energy costs. Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.
Ready to make an impact?
Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.
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Get Access To All JobsTips for Finding Service Technician Jobs at ABB
Get certified on ABB-relevant systems first
ABB's Service Technician roles prioritize hands-on experience with industrial automation, drives, and low-voltage equipment. Certifications in NFPA 70E electrical safety or manufacturer-specific training on ABB drives signal to recruiters that you're job-ready, not just trainable.
Target ABB's field service divisions directly
ABB hires Service Technicians across its Electrification, Motion, and Process Automation divisions, each with different equipment focus areas. Applying to the division that matches your background, rather than a generic technician opening, puts your application in front of the hiring manager who actually needs your skills.
Confirm sponsorship eligibility before your first interview
ABB's manufacturing roles qualify for H-1B sponsorship, but field service positions sometimes involve multi-site work that affects how the Labor Condition Application is structured with DOL. Raise your visa situation early so recruiters can route you to an HR contact who handles technical worker sponsorship.
Understand how PERM timing affects your start date
If ABB moves you toward an EB-2 or EB-3 Green Card pathway, the PERM labor certification process through DOL adds months before an I-140 can be filed. Factor this into your timeline if you're on a status with a hard expiration, like OPT or a 60-day grace period.
Use Migrate Mate to filter open ABB roles by visa type
ABB posts Service Technician openings across multiple U.S. regions, and not every posting specifies sponsorship availability. Use Migrate Mate to filter ABB's active listings specifically for H-1B-eligible roles so you're only spending time on opportunities that match your immigration needs.
Prepare your credentials for USCIS specialty occupation review
H-1B approval for Service Technician roles in manufacturing requires demonstrating the position involves specialized knowledge requiring at least a bachelor's degree or equivalent. Gather documentation linking your degree field to ABB's specific technical requirements, such as instrumentation, electrical engineering, or mechatronics.
Frequently Asked Questions
Does ABB sponsor H-1B visas for Service Technicians?
Yes, ABB sponsors H-1B visas for Service Technician roles. Because these positions involve specialized technical knowledge in areas like industrial automation, drives, and electrification systems, they can meet USCIS's specialty occupation standard when supported by the right degree and job description documentation. Your recruiter can confirm which specific openings are eligible.
How do I apply for Service Technician jobs at ABB?
Start by browsing active ABB Service Technician postings on Migrate Mate, where you can filter by visa sponsorship eligibility. Once you identify a relevant opening, apply through ABB's careers portal with a resume that highlights hands-on experience with industrial equipment, certifications like NFPA 70E, and any ABB-specific product knowledge. Flag your visa status early in the process.
Which visa types does ABB commonly use for Service Technician roles?
ABB sponsors both nonimmigrant and immigrant visas for technical roles. The H-1B is the most common nonimmigrant path for Service Technicians with a relevant bachelor's degree or equivalent. For longer-term employment, ABB also supports EB-2 and EB-3 Green Card sponsorship through the PERM labor certification process filed with the DOL, which is common for skilled manufacturing positions.
What qualifications does ABB expect for Service Technician roles?
ABB typically looks for a degree in electrical engineering, mechatronics, instrumentation, or a closely related field, combined with hands-on experience servicing industrial equipment. Familiarity with ABB's product lines, including drives, motors, and automation controllers, gives candidates a strong advantage. Field service experience that includes commissioning, troubleshooting, and customer-facing technical support aligns well with what ABB's divisions hire for.
How long does the H-1B sponsorship process take at a manufacturing employer like ABB?
The standard H-1B timeline runs roughly six to eight months from offer acceptance to visa approval, since USCIS's cap-subject filing window opens each April for an October 1 start date. ABB can file for premium processing to reduce USCIS adjudication to 15 business days, but lottery selection still applies. If you're transferring from another H-1B employer, ABB can file a cap-exempt transfer and you can start sooner.