Service Technician Jobs at Xylem with Visa Sponsorship
Service Technician jobs at Xylem sit at the intersection of hands-on fieldwork and environmental infrastructure, supporting water and wastewater systems across the U.S. Xylem has a established pattern of sponsoring international talent for technical service functions, making it a viable target if you need employer-backed visa support.
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Get Access To All JobsINTRODUCTION
Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.
ROLE AND RESPONSIBILITIES
The Expert Service Center Technician is responsible for performing service activities at service center locations in a safe and efficient manner. This role includes working with mechanical, electrical, and plumbing systems, performing preventative maintenance, troubleshooting equipment issues, assisting with shop and yard work, and ensuring a safe work environment. The position may occasionally interface with customers.
Key Responsibilities
- Maintain a safe working environment and culture
- Take care of company property and equipment
- Demonstrate accountability, innovation, and empowerment in all tasks
- Function effectively as part of a team and work independently with minimal supervision
- Lead, coach, and mentor junior technicians as needed
- Perform preventative maintenance, inspections, and repairs on mechanical, electrical, and plumbing systems
- Assist with general shop and yard tasks as required
- Communicate clearly and professionally with coworkers and customers
- Travel to customer or job sites as needed (up to 20%)
BASIC QUALIFICATIONS
Education & Certifications
Required
- High school diploma or equivalent
- Capable of obtaining a CDL (Class A or B) with applicable endorsements – preferred, not required
Preferred
- Technical or trade school background
- Technical certifications, industry-specific licenses, or military technical experience
Experience
- 3–7 years of technical experience in mechanical, electrical, or plumbing work
- Experience with customer service
- Experience working independently without direct supervision
Skills & Competencies
- Strong mechanical, electrical, or plumbing skillset
- Ability to troubleshoot and resolve technical problems
- Critical thinking and problem-solving skills
- Ability to synthesize technical information and communicate it clearly
- Microsoft Office proficiency
- Strong safety awareness and adherence to procedures
High-Impact Behaviors
- Continuous Professional Development: Seek opportunities for self-improvement and stay updated on industry trends
- Collaboration & Teamwork: Work well with others, contribute to team goals, and value diverse perspectives
- Results-Driven Performance: Focus on achieving objectives efficiently and effectively
Driving & Travel Requirements
- Ability to complete driver-related forms and background checks
- Clean driving record
- DOT Medical Card – if applicable
- Travel up to 20%, including occasional overnight stays
Work Environment
- Outdoor work is required
- Shop and yard work included
- Physical activity may include lifting, standing, and moving equipment
Who We Are Looking For:
Xylem is seeking mechanically inclined professionals who are passionate about hands-on work and problem-solving. We encourage individuals with backgrounds in HVAC, electrical work, plumbing, and mechanical systems, or construction to apply. At Xylem, we are united by a shared purpose: solving water to create a more sustainable world. If you are driven by innovation, service, and making a real impact, we invite you to bring your skills to our team as a Field Service Technician.
The estimated salary range for this position is $35-37 an hour. Starting pay is dependent on multiple factors, such as skills, experience and work location, and is not typically at the top of the range.
At Xylem we offer a competitive compensation package with a generous benefit package, including Medical, Dental, Vision plans, 401(k) with company contribution, paid time off, paid parental leave and tuition reimbursement.
Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.
At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG).
Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.
Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology!
INTRODUCTION
Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.
ROLE AND RESPONSIBILITIES
The Expert Service Center Technician is responsible for performing service activities at service center locations in a safe and efficient manner. This role includes working with mechanical, electrical, and plumbing systems, performing preventative maintenance, troubleshooting equipment issues, assisting with shop and yard work, and ensuring a safe work environment. The position may occasionally interface with customers.
Key Responsibilities
- Maintain a safe working environment and culture
- Take care of company property and equipment
- Demonstrate accountability, innovation, and empowerment in all tasks
- Function effectively as part of a team and work independently with minimal supervision
- Lead, coach, and mentor junior technicians as needed
- Perform preventative maintenance, inspections, and repairs on mechanical, electrical, and plumbing systems
- Assist with general shop and yard tasks as required
- Communicate clearly and professionally with coworkers and customers
- Travel to customer or job sites as needed (up to 20%)
BASIC QUALIFICATIONS
Education & Certifications
Required
- High school diploma or equivalent
- Capable of obtaining a CDL (Class A or B) with applicable endorsements – preferred, not required
Preferred
- Technical or trade school background
- Technical certifications, industry-specific licenses, or military technical experience
Experience
- 3–7 years of technical experience in mechanical, electrical, or plumbing work
- Experience with customer service
- Experience working independently without direct supervision
Skills & Competencies
- Strong mechanical, electrical, or plumbing skillset
- Ability to troubleshoot and resolve technical problems
- Critical thinking and problem-solving skills
- Ability to synthesize technical information and communicate it clearly
- Microsoft Office proficiency
- Strong safety awareness and adherence to procedures
High-Impact Behaviors
- Continuous Professional Development: Seek opportunities for self-improvement and stay updated on industry trends
- Collaboration & Teamwork: Work well with others, contribute to team goals, and value diverse perspectives
- Results-Driven Performance: Focus on achieving objectives efficiently and effectively
Driving & Travel Requirements
- Ability to complete driver-related forms and background checks
- Clean driving record
- DOT Medical Card – if applicable
- Travel up to 20%, including occasional overnight stays
Work Environment
- Outdoor work is required
- Shop and yard work included
- Physical activity may include lifting, standing, and moving equipment
Who We Are Looking For:
Xylem is seeking mechanically inclined professionals who are passionate about hands-on work and problem-solving. We encourage individuals with backgrounds in HVAC, electrical work, plumbing, and mechanical systems, or construction to apply. At Xylem, we are united by a shared purpose: solving water to create a more sustainable world. If you are driven by innovation, service, and making a real impact, we invite you to bring your skills to our team as a Field Service Technician.
The estimated salary range for this position is $35-37 an hour. Starting pay is dependent on multiple factors, such as skills, experience and work location, and is not typically at the top of the range.
At Xylem we offer a competitive compensation package with a generous benefit package, including Medical, Dental, Vision plans, 401(k) with company contribution, paid time off, paid parental leave and tuition reimbursement.
Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.
At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG).
Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.
Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology!
See all 33+ Service Technician Jobs at Xylem
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Get Access To All JobsTips for Finding Service Technician Jobs at Xylem
Certify Field Credentials Before You Apply
Xylem's Service Technician roles typically require equipment-specific certifications like OSHA 10 or pump system training. Arriving with documented, U.S.-recognized credentials shortens the employer's internal approval process and signals you can work independently from day one.
Target Xylem's Water Infrastructure Service Divisions
Xylem operates across distinct business segments including water transport, analytics, and treatment. Service Technician openings tied to municipal water and wastewater contracts are more likely to include sponsorship because those projects run on multi-year timelines that justify the investment.
Clarify OPT Authorization Before Your Technical Interview
If you're on F-1 OPT, confirm your STEM extension eligibility with your DSO before accepting an offer. Xylem's service roles qualify under engineering and environmental science SOC codes, but your enrollment history and degree field determine whether STEM OPT applies to your specific situation.
Ask Directly About LCA Filing Timelines at Offer Stage
For H-1B or TN sponsorship, DOL must certify a Labor Condition Application before USCIS can process your petition. When you receive an offer, ask Xylem's HR team which visa category they're filing under and what their projected LCA submission date is, so your start date aligns realistically.
Use Migrate Mate to Filter Xylem's Open Service Roles
Service Technician openings at Xylem vary by region and product line. Use Migrate Mate to filter Xylem's active postings by visa type so you're applying only to roles where sponsorship is already confirmed, not guessing from a generic job listing.
Prepare for Green Card Conversations During Onboarding
Xylem has filed EB-2 and EB-3 petitions for technical roles, which involve PERM labor certification through DOL. If long-term status is your goal, raise it early in the offer conversation so both parties understand whether the role is structured to support permanent residence over time.
Frequently Asked Questions
Does Xylem sponsor H-1B visas for Service Technicians?
Yes, Xylem does sponsor H-1B visas for Service Technician roles. These positions typically fall under specialty occupation classifications tied to engineering or environmental systems. Because H-1B filings require a certified Labor Condition Application from DOL before USCIS can process the petition, confirm the timeline directly with Xylem's HR or immigration team once you reach the offer stage.
How do I apply for Service Technician jobs at Xylem?
You can search Xylem's careers page directly or use Migrate Mate to browse Service Technician openings filtered by visa sponsorship type. Xylem's applications typically ask for relevant field certifications and technical experience upfront, so have documentation of any pump, water treatment, or instrumentation credentials ready before you submit.
Which visa types does Xylem commonly use for Service Technician roles?
Xylem has sponsored Service Technicians under H-1B, TN visa, F-1 OPT, F-1 CPT, J-1 visa, and Green Card pathways including EB-2 and EB-3 categories. TN visas are available to Canadian and Mexican nationals whose roles align with the USMCA's engineer or scientist classifications. F-1 OPT and CPT sponsorship is more common for entry-level or rotational service positions tied to degree programs.
What qualifications does Xylem expect for Service Technician roles?
Xylem's Service Technician positions generally require a technical degree or equivalent hands-on experience in mechanical, electrical, or environmental systems, along with familiarity with water or wastewater infrastructure. Field certifications such as OSHA 10, pump system training, or manufacturer-specific credentials strengthen your application significantly. Roles supporting municipal contracts may also require the ability to pass background checks or obtain site access clearances.
How long does Xylem's visa sponsorship process take for Service Technicians?
Timelines depend on the visa category. TN visas for Canadian nationals can be processed at the border in a single day. H-1B petitions follow USCIS standard processing, which typically runs three to five months, or one to three months with premium processing. EB-2 and EB-3 Green Card pathways involve PERM labor certification through DOL, which can add nine to eighteen months before the USCIS petition stage begins.