Field Technician Jobs at Xylem with Visa Sponsorship
Field Technician jobs at Xylem sit at the intersection of water technology and environmental services, requiring hands-on technical expertise in the field. Xylem has a track record of sponsoring international workers across multiple visa categories for technical roles, making it a realistic target for qualified candidates who need work authorization.
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Get Access To All JobsINTRODUCTION
Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.
Essential Duties/Principal Responsibilities:
- Service skills and repair situation management
- Responsible to complete all tasks from installation, startup, functional & performance testing, training, project closeout, warranty transition, service, and aftermarket contracts. Capability of handling PLC software modification a plus
- Responsible to identify service requirements and manage site resources to complete the activities on time. On site management of other suppliers or Xylem resources as needed.
- Conducts Total Care equipment condition audits to establish service opportunities and potential actions to lessen Customer equipment downtime
- Works with Customer’s representatives to understand equipment issues, troubleshoot and diagnose root-cause problems, and arranges necessary parts and service to resolve issues.
- Timeliness, commitment to customer, and a driving sense of urgency is a requirement
- Collaborate and manage customer communications (requests, complaints, observations, etc.) with the appropriate Xylem internal teams to bring timely resolution to Customer issues.
- Review specifications, design and scope of supply of the assigned projects in order to have a clear and detailed understanding of the requirements to help streamline onsite service completion.
- Customer Management and Communication Skills
- Actively explore and identify unmet customer needs and provide opportunity for innovative solutions. Identification and follow through for potential parts and service opportunities with customers
- Is able to work with different levels of the customer organization, to understand what information needs are required by each level, and deliver same in a timely and complete manner
- Works with Customers to identify and propose PMA contracts.
- Identification of opportunities to expand Xylem’s footprint in customer’s facilities across sister brands and competitor installations. Communicate this with both the Customer and other Xylem groups
- Responsible to prepare, organize & perform on site training related to the equipment operation, safety, and preventative maintenance.
- Reporting and documentation
- Responsible for timely completion and submittal of all activity reports (weekly) and other associated documentation.
- Responsible to identify modifications to existing product/project documentation and communicate to Customer and Xylem project team for review & approval.
- Reviews budgeted hours and confirm service labor forecast based on service activity specifics/requirements. Monitor and manage site hours to remain within budget
- Responsible to ensure all equipment on site work per safety and quality requirements and per company and project specifications.
- Follow and comply with all Environmental Safety & Health (ESH) policies.
- Participation in Xylem Watermark volunteer activities
MINIMUM QUALIFICATIONS: Education, Experience, Skills, Abilities, License/Certification:
- 3 to 5 years’ experience with Ozone oxidation process equipment in the municipal or industrial, water or wastewater fields is a plus.
- Ability to read and understand Process and Instrumentation Drawings (P & ID diagrams), Examples: hydraulic profile diagrams, gas and liquid piping or open channel, gas diffusion in liquid (porous diffusers, side stream gas injector), mechanical level control (weir), pump, valves, support and skids, etc.
- Training and repair service experience in instrumentation (flow meters, level transmitters, temperature transmitters, pressure transmitters, Dew-point analyzer, etc.).
- Experience with electrical equipment for low & medium voltage power distribution panel, conduit and cable trays, grounding and three phase network configuration, harmonics and distortion, IEEE & NEC
- Experience in controls & networks for PLC and HMI for online debugging, network troubleshooting, SCADA interface, I/O hardware and software configuration and testing, cross referencing search and code debugging.
- General knowledge on UL and CSA.
- Is able to conduct training sessions and presentations in front of groups of Customer operators, technicians, and maintenance staff.
- Requires excellent communication skills, verbal and written.
-
75% travel required within the US and Canada. Must be able to acquire and maintain a US or Canadian driver’s license and passport.
- Strong internal & external customer focus and interaction to ensure optimum relationships.
- Green Belt Certification Preferred (or willingness to acquire)
PHYSICAL DEMANDS:
(The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
- Regularly required to sit or stand, reach, bend and move about the facility
- Ability to use hands and fingers dexterously to operate office equipment.
- Must occasionally lift/ transport up to 35 pounds.
- Vision abilities required by this job include close vision.
WORK ENVIRONMENT:
(The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
- Office: Fluorescent lighting, dust, recycled air, cooling fans, semi-enclosed areas, central heating, seasonal warmer temperatures and office noise
- Shop/Field: May work around pipes, valves, electrical equipment and operating machinery such as commonly found around manufacturing facilities, construction sites, water and wastewater treatment plants.
- Travel: Frequent travel (>75%) is required to fulfill the duties listed above
Xylem is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.
At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.
Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation
INTRODUCTION
Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.
Essential Duties/Principal Responsibilities:
- Service skills and repair situation management
- Responsible to complete all tasks from installation, startup, functional & performance testing, training, project closeout, warranty transition, service, and aftermarket contracts. Capability of handling PLC software modification a plus
- Responsible to identify service requirements and manage site resources to complete the activities on time. On site management of other suppliers or Xylem resources as needed.
- Conducts Total Care equipment condition audits to establish service opportunities and potential actions to lessen Customer equipment downtime
- Works with Customer’s representatives to understand equipment issues, troubleshoot and diagnose root-cause problems, and arranges necessary parts and service to resolve issues.
- Timeliness, commitment to customer, and a driving sense of urgency is a requirement
- Collaborate and manage customer communications (requests, complaints, observations, etc.) with the appropriate Xylem internal teams to bring timely resolution to Customer issues.
- Review specifications, design and scope of supply of the assigned projects in order to have a clear and detailed understanding of the requirements to help streamline onsite service completion.
- Customer Management and Communication Skills
- Actively explore and identify unmet customer needs and provide opportunity for innovative solutions. Identification and follow through for potential parts and service opportunities with customers
- Is able to work with different levels of the customer organization, to understand what information needs are required by each level, and deliver same in a timely and complete manner
- Works with Customers to identify and propose PMA contracts.
- Identification of opportunities to expand Xylem’s footprint in customer’s facilities across sister brands and competitor installations. Communicate this with both the Customer and other Xylem groups
- Responsible to prepare, organize & perform on site training related to the equipment operation, safety, and preventative maintenance.
- Reporting and documentation
- Responsible for timely completion and submittal of all activity reports (weekly) and other associated documentation.
- Responsible to identify modifications to existing product/project documentation and communicate to Customer and Xylem project team for review & approval.
- Reviews budgeted hours and confirm service labor forecast based on service activity specifics/requirements. Monitor and manage site hours to remain within budget
- Responsible to ensure all equipment on site work per safety and quality requirements and per company and project specifications.
- Follow and comply with all Environmental Safety & Health (ESH) policies.
- Participation in Xylem Watermark volunteer activities
MINIMUM QUALIFICATIONS: Education, Experience, Skills, Abilities, License/Certification:
- 3 to 5 years’ experience with Ozone oxidation process equipment in the municipal or industrial, water or wastewater fields is a plus.
- Ability to read and understand Process and Instrumentation Drawings (P & ID diagrams), Examples: hydraulic profile diagrams, gas and liquid piping or open channel, gas diffusion in liquid (porous diffusers, side stream gas injector), mechanical level control (weir), pump, valves, support and skids, etc.
- Training and repair service experience in instrumentation (flow meters, level transmitters, temperature transmitters, pressure transmitters, Dew-point analyzer, etc.).
- Experience with electrical equipment for low & medium voltage power distribution panel, conduit and cable trays, grounding and three phase network configuration, harmonics and distortion, IEEE & NEC
- Experience in controls & networks for PLC and HMI for online debugging, network troubleshooting, SCADA interface, I/O hardware and software configuration and testing, cross referencing search and code debugging.
- General knowledge on UL and CSA.
- Is able to conduct training sessions and presentations in front of groups of Customer operators, technicians, and maintenance staff.
- Requires excellent communication skills, verbal and written.
-
75% travel required within the US and Canada. Must be able to acquire and maintain a US or Canadian driver’s license and passport.
- Strong internal & external customer focus and interaction to ensure optimum relationships.
- Green Belt Certification Preferred (or willingness to acquire)
PHYSICAL DEMANDS:
(The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
- Regularly required to sit or stand, reach, bend and move about the facility
- Ability to use hands and fingers dexterously to operate office equipment.
- Must occasionally lift/ transport up to 35 pounds.
- Vision abilities required by this job include close vision.
WORK ENVIRONMENT:
(The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
- Office: Fluorescent lighting, dust, recycled air, cooling fans, semi-enclosed areas, central heating, seasonal warmer temperatures and office noise
- Shop/Field: May work around pipes, valves, electrical equipment and operating machinery such as commonly found around manufacturing facilities, construction sites, water and wastewater treatment plants.
- Travel: Frequent travel (>75%) is required to fulfill the duties listed above
Xylem is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.
At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.
Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation
See all 40+ Field Technician Jobs at Xylem
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Field Technician Jobs at Xylem.
Get Access To All JobsTips for Finding Field Technician Jobs at Xylem
Certify Technical Credentials Before Applying
Xylem's Field Technician roles in waste management often require state-issued environmental or instrumentation certifications. Get those credentials verified and translated before you apply, because gaps at the offer stage can delay or derail sponsorship timelines.
Target Xylem's Water Utility Service Contracts
Xylem staffs Field Technicians heavily around municipal water and wastewater infrastructure contracts. Search for openings tied to specific service regions rather than corporate postings. Roles tied to active utility contracts move faster and are more likely to include sponsorship support.
Clarify OPT or CPT Authorization Early
If you're on F-1 status, confirm with your DSO that your OPT or CPT authorization covers field-based environmental work before accepting an offer. USCIS requires that your authorized employment category match your actual job duties, and field technician work has specific classification considerations.
Understand Where PERM Applies for This Role
Field Technician positions at Xylem can support EB-2 or EB-3 Green Card pathways through PERM labor certification. DOL requires Xylem to demonstrate no qualified U.S. workers are available, so expect a longer pre-filing recruitment process before your case moves forward.
Ask Specifically About TN Eligibility During Interviews
If you're Canadian or Mexican, TN status may apply if your role maps to an eligible USMCA occupation. Not all Field Technician positions at Xylem qualify, so ask the recruiter directly which visa types the specific role has been approved for previously.
Use Migrate Mate to Find Sponsored Field Technician Roles
Filter for Field Technician openings at Xylem by visa type on Migrate Mate to see which roles actively include sponsorship. This saves time you'd otherwise spend contacting recruiters about positions that don't support work authorization for international candidates.
Frequently Asked Questions
Does Xylem sponsor H-1B visas for Field Technicians?
Yes, Xylem has sponsored H-1B visas for Field Technician roles. H-1B eligibility for this position depends on whether the specific role qualifies as a specialty occupation under USCIS standards, which typically requires a directly related bachelor's degree or higher. Field roles tied to environmental engineering or instrumentation systems are more likely to meet that threshold than general maintenance positions.
How do I apply for Field Technician jobs at Xylem?
You can search for open Field Technician positions directly on Xylem's careers site or browse visa-sponsored roles filtered by employer on Migrate Mate. When applying, tailor your resume to highlight hands-on technical experience with water or wastewater systems, relevant certifications, and any prior field instrumentation work. Mention your visa status clearly in your application or initial recruiter conversation to avoid late-stage complications.
Which visa types does Xylem commonly use for Field Technician roles?
Xylem has sponsored Field Technicians across several visa categories, including H-1B, F-1 OPT, F-1 CPT, TN visa, J-1 visa, and employment-based Green Card pathways such as EB-2 and EB-3. The right visa depends on your nationality, degree field, and the specific job duties. F-1 OPT is the most common starting point for recent graduates, while H-1B and PERM-based Green Card sponsorship are more relevant for experienced hires.
What qualifications does Xylem expect for Field Technician positions?
Most Field Technician roles at Xylem in the waste management and environmental services sector expect a background in environmental science, mechanical or electrical technology, or a closely related field. Hands-on experience with field instrumentation, pump systems, or water treatment equipment strengthens your profile considerably. State-specific environmental certifications, a valid driver's license, and comfort working at remote or industrial sites are frequently listed as requirements.
How long does the sponsorship and hiring process take for Field Technician roles at Xylem?
Timeline depends on your current visa status. F-1 OPT candidates can typically start work within weeks of an offer if authorization is already in place. H-1B sponsorship follows USCIS's cap-subject cycle, meaning you'd need to be selected in the lottery with an October 1 start date unless a cap-exempt filing applies. EB-2 or EB-3 Green Card sponsorship through PERM involves a DOL recruitment process that commonly takes one to two years before a petition can be filed.