Field Service Technician Jobs at Xylem with Visa Sponsorship
Field Service Technician jobs at Xylem sit at the intersection of hands-on technical work and environmental impact, covering water and wastewater systems across industrial and municipal sites. Xylem has a track record of sponsoring international technicians across multiple visa categories, making it a realistic target for skilled candidates seeking U.S. work authorization.
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Get Access To All JobsINTRODUCTION
Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.
JOB SUMMARY
The Field Service Technician is responsible for repairing, maintaining, and troubleshooting pumps and related equipment both in the field and at the service shop. This role requires strong mechanical aptitude, experience working with diesel-powered equipment, and basic electrical troubleshooting skills. The technician will safely diagnose and repair equipment, perform preventative maintenance, and provide quality service while maintaining a high level of customer satisfaction. This position requires frequent travel to customer sites using a company vehicle.
ESSENTIAL RESPONSIBILITIES
- Diagnose, repair, and maintain pumps and related equipment in both the field and service shop.
- Perform preventative maintenance and inspections to ensure equipment reliability.
- Troubleshoot mechanical, diesel, and electrical issues on equipment.
- Complete service reports and maintain accurate documentation of repairs.
- Follow all company and customer safety policies and procedures.
- Maintain company tools, equipment, and vehicles in good working condition.
- Communicate professionally with customers regarding equipment status and repair recommendations.
- Work independently or as part of a team to complete service work efficiently.
- Demonstrate accountability, problem-solving, and a commitment to quality workmanship.
QUALIFICATIONS
Education
- High school diploma or GED required.
Experience
- 0–2 years of field service, diesel, mechanical, or industrial equipment experience (1+ year preferred).
- Experience repairing pumps or rotating equipment is preferred.
- Customer service experience preferred.
Skills
- Strong mechanical troubleshooting and repair skills.
- Experience working on diesel-powered equipment.
- Basic electrical troubleshooting skills.
- Ability to diagnose equipment failures and determine appropriate repairs.
- Strong critical thinking and problem-solving abilities.
- Ability to work independently with minimal supervision.
- Experience using Microsoft Office and mobile devices for service documentation.
TRAVEL REQUIREMENTS
- Travel to customer sites is required.
- Overnight travel may be required based on business needs.
DRIVING REQUIREMENTS
This position requires operating a company vehicle. Candidates must:
- Possess a valid driver's license.
- Have and maintain a clean driving record that meets company standards.
- Be able to safely operate a company vehicle while traveling to customer locations.
ADDITIONAL REQUIREMENTS
- Ability to obtain required customer site clearances (TWIC, DISA, etc.) as needed.
- Ability to lift, carry, and work around industrial equipment.
- Ability to work both indoors and outdoors in varying weather conditions.
Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.
At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.
Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation
INTRODUCTION
Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.
JOB SUMMARY
The Field Service Technician is responsible for repairing, maintaining, and troubleshooting pumps and related equipment both in the field and at the service shop. This role requires strong mechanical aptitude, experience working with diesel-powered equipment, and basic electrical troubleshooting skills. The technician will safely diagnose and repair equipment, perform preventative maintenance, and provide quality service while maintaining a high level of customer satisfaction. This position requires frequent travel to customer sites using a company vehicle.
ESSENTIAL RESPONSIBILITIES
- Diagnose, repair, and maintain pumps and related equipment in both the field and service shop.
- Perform preventative maintenance and inspections to ensure equipment reliability.
- Troubleshoot mechanical, diesel, and electrical issues on equipment.
- Complete service reports and maintain accurate documentation of repairs.
- Follow all company and customer safety policies and procedures.
- Maintain company tools, equipment, and vehicles in good working condition.
- Communicate professionally with customers regarding equipment status and repair recommendations.
- Work independently or as part of a team to complete service work efficiently.
- Demonstrate accountability, problem-solving, and a commitment to quality workmanship.
QUALIFICATIONS
Education
- High school diploma or GED required.
Experience
- 0–2 years of field service, diesel, mechanical, or industrial equipment experience (1+ year preferred).
- Experience repairing pumps or rotating equipment is preferred.
- Customer service experience preferred.
Skills
- Strong mechanical troubleshooting and repair skills.
- Experience working on diesel-powered equipment.
- Basic electrical troubleshooting skills.
- Ability to diagnose equipment failures and determine appropriate repairs.
- Strong critical thinking and problem-solving abilities.
- Ability to work independently with minimal supervision.
- Experience using Microsoft Office and mobile devices for service documentation.
TRAVEL REQUIREMENTS
- Travel to customer sites is required.
- Overnight travel may be required based on business needs.
DRIVING REQUIREMENTS
This position requires operating a company vehicle. Candidates must:
- Possess a valid driver's license.
- Have and maintain a clean driving record that meets company standards.
- Be able to safely operate a company vehicle while traveling to customer locations.
ADDITIONAL REQUIREMENTS
- Ability to obtain required customer site clearances (TWIC, DISA, etc.) as needed.
- Ability to lift, carry, and work around industrial equipment.
- Ability to work both indoors and outdoors in varying weather conditions.
Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.
At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.
Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation
See all 50+ Field Service Technician Jobs at Xylem
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Field Service Technician Jobs at Xylem.
Get Access To All JobsTips for Finding Field Service Technician Jobs at Xylem
Certify Relevant Wastewater Technical Credentials Early
Xylem's field technician roles often require state-specific certifications like water treatment or wastewater operator licenses. Getting these certified or evaluated for U.S. equivalency before you apply removes a common bottleneck in the sponsorship conversation.
Target Xylem's Municipal and Industrial Service Divisions
Xylem operates across both municipal utility contracts and industrial clients. Field technician openings tied to long-term service contracts are more likely to come with sponsorship support, since those roles require continuity and specialized product knowledge.
Understand How TN Status Fits This Role
If you're Canadian or Mexican, TN classification can support field technician positions when the role maps to a qualifying USMCA occupation. Confirm your specific job duties match the DOL's occupational criteria before presenting TN as your preferred pathway during offer negotiations.
Ask Directly About LCA Filing Timelines at Offer Stage
H-1B sponsorship for field roles requires a certified Labor Condition Application from the DOL before USCIS filing. Ask your recruiter which internal team handles immigration so you know whether legal counsel is already engaged and how quickly the process can start.
Use Migrate Mate to Filter Open Field Service Roles
Xylem posts field technician openings across multiple regions and service lines. Use Migrate Mate to surface the listings that align with your visa type and location preferences so you're applying to roles where sponsorship is actively supported.
Align Your OPT Start Date with Xylem's Hiring Cycles
F-1 OPT gives you 12 months of work authorization, with a 60-day grace period if employment ends. Coordinate your OPT activation date with Xylem's onboarding timeline so your authorized period covers the full ramp-up on your first service territory assignment.
Frequently Asked Questions
Does Xylem sponsor H-1B visas for Field Service Technicians?
Yes, Xylem sponsors H-1B visas for Field Service Technician roles. The position needs to qualify as a specialty occupation, meaning it requires at least a bachelor's degree in a relevant technical field such as mechanical, electrical, or environmental engineering. Your offer letter and job description need to reflect degree-level requirements clearly to support the H-1B petition.
How do I apply for Field Service Technician jobs at Xylem?
Applications go through Xylem's careers portal, where you can filter by location and job function. Migrate Mate also lists Xylem's open Field Service Technician roles and lets you filter by visa sponsorship type, which helps you identify the postings most relevant to your work authorization situation before you apply directly.
Which visa types does Xylem commonly use for Field Service Technician roles?
Xylem has sponsored Field Service Technicians across H-1B, TN visa, F-1 OPT, F-1 CPT, J-1 visa, and employment-based Green Card categories including EB-2 and EB-3. The right visa depends on your nationality, degree, and how the role is structured. TN visa is often the fastest path for Canadian and Mexican nationals when the role maps cleanly to a USMCA occupation category.
What qualifications does Xylem expect for Field Service Technician roles?
Xylem typically looks for a technical degree in mechanical, electrical, or environmental engineering, along with hands-on experience servicing pumps, instrumentation, or water treatment systems. Familiarity with SCADA systems, preventive maintenance protocols, and the ability to interpret equipment schematics strengthens your application. State-specific operator certifications are a plus for roles tied to municipal utility contracts.
How long does the sponsorship process take for a Field Service Technician at Xylem?
For H-1B, standard processing through USCIS runs several months after the April lottery selection, with premium processing available to reduce the adjudication window to 15 business days. TN sponsorship moves faster and can often be resolved at the port of entry or through consular processing. EB-2 and EB-3 Green Card sponsorship requires PERM labor certification first, which adds significant time to the overall timeline.