Field Service Technician Jobs at ABB with Visa Sponsorship
Field Service Technician jobs at ABB sit at the intersection of electrical engineering and hands-on systems work, covering installation, commissioning, and maintenance across industrial sites. ABB has a consistent record of sponsoring international talent for technical field roles, making it a realistic target for visa-seeking engineers with relevant trade and systems experience.
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Get Access To All JobsAt ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.
This position reports to:
Regional Service Manager
Roles and Responsibilities:
In this role you will be responsible for Demand Associate Field Service in Automation Energy Industries Service.
Demand Associate Field Service Technician's perform service in accordance with ABB standard processes, quality standards and safety guidelines. You will be in close cooperation with customers and other ABB teams, acting as the technical point while delivering quality service.
The work model for the role is: Hybrid #LI-Hybrid
This role is contributing to the Automation, Energy Industries Division in Cleveland, OH.
You will mainly be accountable for (upon completion of formal Trainee program):
- Provide site service to ensure safe and efficient plant operation utilizing the ABB’s Distributed Control System.
- All periodic, routine, preventive maintenance and shutdown support will be handled by you as part of your role (ABB Technical and Advanced Services will provide additional support where applicable at your direction).
- Troubleshoot low complexity tasks associated with the distributed control system hardware, software issues, and manage technical support requests on the customers behalf to optimize system performance.
- Maintain customer database by logging each call and the support provided.
- Suggest ABB solutions to enhance system performance and expand scope of value-add service to the existing contract.
- Effectively communicate with all site stakeholders to ensure all contracted services meet or exceed expectations.
- Respond to customer questions, issues, and inquiries with accuracy and timeliness. Maintain a “follow-up” system with customers to ensure the technical advice provided was effective.
- Support projects for hardware and software upgrades, system modifications and additions, both on-line and off-line.
Our Team Dynamics
Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here creates real impact out there.
Qualifications for the role:
- High School diploma or GED required. A special combination of experience and/or demonstrated accomplishments will be considered.
- Must be willing to maintain overnight travel of 80%.
Your Traineeship:
You will embark on a journey where you will develop and be mentored to provide outstanding field service support of ABB’s Distributed Control System. There are many career pathways in Field Service including Advanced Services, ABB University, Technical Support, Project Engineering, Commission Services, Research and Development, and Quality. Along your journey, you will get to meet many of our previous Associates that continue to have successful careers at ABB.
If applicable, ABB relocation assistance will be provided to City, ST (list multiple if needed). Associates will undertake formal ABB University training, on-the-job training, and receive mentorship along their journey.
A demonstrated commitment to excellence, effective communication, problem solving, teamwork, customer focus, and a professional attitude.
Applicants must speak fluent English, have a legal driver’s license, and have a work authorization that would permit them to work for ABB in the US.
What's in it for you
We empower you to take initiative, challenge ideas, and lead with confidence. You’ll grow through meaningful work, continuous learning, and support that’s tailored to your goals. Every idea you share and every action you take contributes to something bigger.
ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB.
All qualified applicants will receive consideration for employment without regard to their sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.
For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf
As an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762.
Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to US-AskHR@abb.com. Resumes and applications will not be accepted in this manner.
ABB Benefit Summary for eligible US employees
[excludes ABB E-mobility, Athens union, Puerto Rico]
Go to MyBenefitsABB.com and click on “Candidate/Guest” to learn more.
Health, Life & Disability
- Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
- Choice between two dental plan options: Core and Core Plus
- Vision benefit
- Company paid life insurance (2X base pay)
- Company paid AD&D (1X base pay)
- Voluntary life and AD&D – 100% employee paid up to maximums
- Short Term Disability – up to 26 weeks – Company paid
- Long Term Disability – 60% of pay – Company paid. Ability to “buy-up” to 66 2/3% of pay.
- Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance)
- Parental Leave – up to 6 weeks
- Employee Assistance Program
- Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption
- Employee discount program
Retirement
- 401k Savings Plan with Company Contributions
- Employee Stock Acquisition Plan (ESAP)
Time off
ABB provides 11 paid holidays. Vacation is provided based on years of service for hourly and non-exempt positions. Salaried exempt positions are provided vacation under a permissive time away policy.
More about us:
ABB Energy Industries is enabling safe, smart and sustainable projects and operations for businesses across the oil, gas, chemicals, life sciences, power generation and water sectors. Driving integrated solutions that automate, digitalize and electrify industry we connect our people and technology to help our customers adapt and succeed. With over 50 years domain expertise, we continue to innovate and reshape traditional approaches across the energy sector with our technologies designed to improve operational efficiency, reduce risk, reduce energy consumption and waste.
We value people from different backgrounds. Apply today for your next career step within ABB and visit www.abb.com to learn about the impact of our solutions across the globe. #MyABBStory
ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB.
All qualified applicants will receive consideration for employment without regard to their sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.
For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf
As an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762.
Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to US-AskHR@abb.com. Resumes and applications will not be accepted in this manner.
Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.
Ready to make an impact?
Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.
At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.
This position reports to:
Regional Service Manager
Roles and Responsibilities:
In this role you will be responsible for Demand Associate Field Service in Automation Energy Industries Service.
Demand Associate Field Service Technician's perform service in accordance with ABB standard processes, quality standards and safety guidelines. You will be in close cooperation with customers and other ABB teams, acting as the technical point while delivering quality service.
The work model for the role is: Hybrid #LI-Hybrid
This role is contributing to the Automation, Energy Industries Division in Cleveland, OH.
You will mainly be accountable for (upon completion of formal Trainee program):
- Provide site service to ensure safe and efficient plant operation utilizing the ABB’s Distributed Control System.
- All periodic, routine, preventive maintenance and shutdown support will be handled by you as part of your role (ABB Technical and Advanced Services will provide additional support where applicable at your direction).
- Troubleshoot low complexity tasks associated with the distributed control system hardware, software issues, and manage technical support requests on the customers behalf to optimize system performance.
- Maintain customer database by logging each call and the support provided.
- Suggest ABB solutions to enhance system performance and expand scope of value-add service to the existing contract.
- Effectively communicate with all site stakeholders to ensure all contracted services meet or exceed expectations.
- Respond to customer questions, issues, and inquiries with accuracy and timeliness. Maintain a “follow-up” system with customers to ensure the technical advice provided was effective.
- Support projects for hardware and software upgrades, system modifications and additions, both on-line and off-line.
Our Team Dynamics
Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here creates real impact out there.
Qualifications for the role:
- High School diploma or GED required. A special combination of experience and/or demonstrated accomplishments will be considered.
- Must be willing to maintain overnight travel of 80%.
Your Traineeship:
You will embark on a journey where you will develop and be mentored to provide outstanding field service support of ABB’s Distributed Control System. There are many career pathways in Field Service including Advanced Services, ABB University, Technical Support, Project Engineering, Commission Services, Research and Development, and Quality. Along your journey, you will get to meet many of our previous Associates that continue to have successful careers at ABB.
If applicable, ABB relocation assistance will be provided to City, ST (list multiple if needed). Associates will undertake formal ABB University training, on-the-job training, and receive mentorship along their journey.
A demonstrated commitment to excellence, effective communication, problem solving, teamwork, customer focus, and a professional attitude.
Applicants must speak fluent English, have a legal driver’s license, and have a work authorization that would permit them to work for ABB in the US.
What's in it for you
We empower you to take initiative, challenge ideas, and lead with confidence. You’ll grow through meaningful work, continuous learning, and support that’s tailored to your goals. Every idea you share and every action you take contributes to something bigger.
ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB.
All qualified applicants will receive consideration for employment without regard to their sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.
For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf
As an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762.
Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to US-AskHR@abb.com. Resumes and applications will not be accepted in this manner.
ABB Benefit Summary for eligible US employees
[excludes ABB E-mobility, Athens union, Puerto Rico]
Go to MyBenefitsABB.com and click on “Candidate/Guest” to learn more.
Health, Life & Disability
- Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
- Choice between two dental plan options: Core and Core Plus
- Vision benefit
- Company paid life insurance (2X base pay)
- Company paid AD&D (1X base pay)
- Voluntary life and AD&D – 100% employee paid up to maximums
- Short Term Disability – up to 26 weeks – Company paid
- Long Term Disability – 60% of pay – Company paid. Ability to “buy-up” to 66 2/3% of pay.
- Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance)
- Parental Leave – up to 6 weeks
- Employee Assistance Program
- Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption
- Employee discount program
Retirement
- 401k Savings Plan with Company Contributions
- Employee Stock Acquisition Plan (ESAP)
Time off
ABB provides 11 paid holidays. Vacation is provided based on years of service for hourly and non-exempt positions. Salaried exempt positions are provided vacation under a permissive time away policy.
More about us:
ABB Energy Industries is enabling safe, smart and sustainable projects and operations for businesses across the oil, gas, chemicals, life sciences, power generation and water sectors. Driving integrated solutions that automate, digitalize and electrify industry we connect our people and technology to help our customers adapt and succeed. With over 50 years domain expertise, we continue to innovate and reshape traditional approaches across the energy sector with our technologies designed to improve operational efficiency, reduce risk, reduce energy consumption and waste.
We value people from different backgrounds. Apply today for your next career step within ABB and visit www.abb.com to learn about the impact of our solutions across the globe. #MyABBStory
ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB.
All qualified applicants will receive consideration for employment without regard to their sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.
For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf
As an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762.
Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to US-AskHR@abb.com. Resumes and applications will not be accepted in this manner.
Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.
Ready to make an impact?
Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.
See all Field Service Technician Jobs at ABB
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Field Service Technician Jobs at ABB.
Get Access To All JobsTips for Finding Field Service Technician Jobs at ABB
Certify your technical credentials before applying
ABB's field service roles require documented proof of electrical or automation competencies. Get your international certifications evaluated by a NACES-approved credential assessment agency before you apply, so your qualifications map clearly to U.S. trade and engineering standards.
Target ABB's industrial automation business units
ABB structures hiring across divisions like Electrification and Motion. Field Service Technician openings with sponsorship history tend to cluster in industrial automation and drives. Filter your search to these business areas rather than applying broadly across every ABB posting.
Frame experience around ABB's installed equipment base
ABB prioritizes technicians familiar with their own product lines, including ACS drives, relays, and switchgear. If you've serviced ABB or equivalent Eaton, Siemens, or Rockwell equipment, name those systems explicitly in your resume rather than describing experience in generic terms.
Clarify sponsorship intent in your cover letter
Manufacturing employers often screen out visa-dependent candidates early. State your visa status and timeline directly in your cover letter so ABB's recruiting team can route your application to HR contacts who manage H-1B and EB sponsorship workflows from the start.
Understand the PERM timeline for EB sponsorship
If ABB moves you toward an EB-2 or EB-3 Green Card, DOL's PERM labor certification process typically takes 12 to 18 months before USCIS even receives the petition. Factor that into your offer negotiation and ask ABB's immigration counsel when PERM filing would begin relative to your start date.
Browse open Field Service Technician roles on Migrate Mate
Migrate Mate filters job listings by visa sponsorship history, so you can identify ABB Field Service Technician openings where sponsorship has been confirmed rather than assumed. Use it to prioritize applications and avoid roles where sponsorship support is unclear.
Frequently Asked Questions
Does ABB sponsor H-1B visas for Field Service Technicians?
Yes, ABB sponsors H-1B visas for Field Service Technician roles. The role typically qualifies as a specialty occupation because it requires a bachelor's degree or equivalent in electrical engineering, automation, or a closely related field. ABB has an established immigration process and works with outside counsel to manage H-1B filings, so sponsorship for this role is a realistic outcome if you meet the technical qualifications.
How do I apply for Field Service Technician jobs at ABB?
Apply directly through ABB's careers portal at abb.com/careers, filtering by job function and location. Tailor your resume to highlight specific equipment experience, particularly with drives, switchgear, or industrial automation systems. You can also use Migrate Mate to browse ABB Field Service Technician openings filtered by visa sponsorship, which helps you identify the most relevant postings before applying.
Which visa types does ABB commonly use for Field Service Technicians?
ABB primarily sponsors H-1B visas for Field Service Technicians entering the U.S. For candidates seeking permanent residence, ABB has also supported EB-2 and EB-3 Green Card pathways through DOL's PERM labor certification process. The EB-3 category is particularly common for skilled trade and technical roles that require a bachelor's degree or several years of documented experience in lieu of one.
What qualifications does ABB expect for a sponsored Field Service Technician role?
ABB generally expects a bachelor's degree in electrical engineering, mechatronics, or a related field, or an associate degree combined with substantial hands-on experience in industrial systems. Familiarity with ABB product lines, including ACS drives, protection relays, or medium-voltage switchgear, significantly strengthens your application. Field certifications such as OSHA 10 or 30 and relevant manufacturer training are commonly required for site-based roles.
How long does the H-1B sponsorship process take at ABB?
The standard H-1B process runs on USCIS's April lottery and October 1 start date cycle. If you're selected, expect three to six months from petition filing to approval under regular processing. ABB can use premium processing, which reduces USCIS adjudication to 15 business days, for an additional fee. Budget at least six to eight months from offer acceptance to your first eligible start date if you're entering the lottery for the first time.