Customer Support Jobs at Classic Collision with Visa Sponsorship
Customer Support roles at Classic Collision keep auto body repair centers running smoothly, handling everything from appointment scheduling to insurance coordination and customer communication. Classic Collision has demonstrated a willingness to sponsor international candidates for these positions, making it a realistic target if you're on OPT, CPT, or pursuing longer-term employment-based sponsorship.
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Get Access To All JobsCollision Estimator
$50,000 to $100,000 Yearly in Commission
Classic Collision is now hiring a Collision Estimator.
Classic Collision was established in 1983 in Atlanta, Georgia with one single goal: To offer quality service to its customers with integrity and honesty. Be a part of a rapidly growing company whose mission is to put safety, quality, integrity, and heart into every vehicle we repair and customer we serve.
Classic Collision offers competitive pay, benefits, and career advancement opportunities. The salary range for this position is commission based and dependent on expected sales volume.
Please come and join our team!
Why Choose Classic Collision?
- Paid Weekly
- Continuous Training
- Supportive Team Culture
- Company match 401K
- Medical/Dental/Vision
- Paid Time Off - 6 Paid Holidays
- Rewarding Work
Responsibilities
- Serves as the primary point of contact for the customer throughout the repair process from the point of drop-off through the delivery of the completed vehicle.
- Prepares estimate for customer and or insurance partners according to manufacturer and Classic Collision guidelines.
- Partners with the insurance companies to manage customers claim to ensure the best customer experience.
- Maintains communication with customers providing updates on repair process.
- Coordinates with technicians to confirm all aspects of the damages are identified.
- Maintains customer satisfaction scores according to company standards.
- Perform quality inspection prior to vehicle delivery to the customer.
- Perform other related duties as assigned.
Qualifications
- Must be at least 18 years of age.
- Valid Driver's License Required
- Ability to provide clear, concise information in writing, via phone and in-person.
- Prior collision estimating experience preferred.
- Familiar with estimating systems CCC1 preferred.
- I-CAR / ASE certification preferred.
- Strong organizational skills
- Successful completion of background check required.
Behaviors/Competencies
Integrity - Respect, and accountability at every level and in every interaction
Customer Service - Provide the highest level of customer service while building customer satisfaction and retention.
Innovation - Develops and displays innovative approaches and ideas to our business.
Teamwork - Contributes to building a positive team spirit. Supports everyone’s efforts to succeed.
Physical & Environmental
While performing the duties of this job, the employee is regularly required to use their hands and is required to talk and hear. The employee is frequently required to stand, sit, and walk occasionally for long periods at a time. The employee may occasionally be required to reach with hands, and arms and move objects up to 20 pounds. Specific vision abilities required by this job include close vision, peripheral vision, and the ability to adjust focus. In addition, abilities for assessing the accuracy, neatness, and thoroughness of the work assigned are required. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Classic Collision is an Equal Opportunity Employer
As an equal opportunity employer, Classic Collision does not discriminate against any employee or candidate based on age, race, gender identity, gender expression, genetic information, national origin, physical or mental disability, protected veteran status, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by all applicable federal, state, and local laws.
Reasonable Accommodations
Classic Collision is an equal opportunity employer that is committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and you believe you need reasonable accommodation to search for a job opening or submit an online application, please e-mail recruiting@classiccollision.com or 450-500-6808. This email and phone number are listed exclusively to assist disabled job seekers whose disability prevents them from being able to apply online.
This job description is not a complete statement of all duties and responsibilities comprising the position.
Collision Estimator
$50,000 to $100,000 Yearly in Commission
Classic Collision is now hiring a Collision Estimator.
Classic Collision was established in 1983 in Atlanta, Georgia with one single goal: To offer quality service to its customers with integrity and honesty. Be a part of a rapidly growing company whose mission is to put safety, quality, integrity, and heart into every vehicle we repair and customer we serve.
Classic Collision offers competitive pay, benefits, and career advancement opportunities. The salary range for this position is commission based and dependent on expected sales volume.
Please come and join our team!
Why Choose Classic Collision?
- Paid Weekly
- Continuous Training
- Supportive Team Culture
- Company match 401K
- Medical/Dental/Vision
- Paid Time Off - 6 Paid Holidays
- Rewarding Work
Responsibilities
- Serves as the primary point of contact for the customer throughout the repair process from the point of drop-off through the delivery of the completed vehicle.
- Prepares estimate for customer and or insurance partners according to manufacturer and Classic Collision guidelines.
- Partners with the insurance companies to manage customers claim to ensure the best customer experience.
- Maintains communication with customers providing updates on repair process.
- Coordinates with technicians to confirm all aspects of the damages are identified.
- Maintains customer satisfaction scores according to company standards.
- Perform quality inspection prior to vehicle delivery to the customer.
- Perform other related duties as assigned.
Qualifications
- Must be at least 18 years of age.
- Valid Driver's License Required
- Ability to provide clear, concise information in writing, via phone and in-person.
- Prior collision estimating experience preferred.
- Familiar with estimating systems CCC1 preferred.
- I-CAR / ASE certification preferred.
- Strong organizational skills
- Successful completion of background check required.
Behaviors/Competencies
Integrity - Respect, and accountability at every level and in every interaction
Customer Service - Provide the highest level of customer service while building customer satisfaction and retention.
Innovation - Develops and displays innovative approaches and ideas to our business.
Teamwork - Contributes to building a positive team spirit. Supports everyone’s efforts to succeed.
Physical & Environmental
While performing the duties of this job, the employee is regularly required to use their hands and is required to talk and hear. The employee is frequently required to stand, sit, and walk occasionally for long periods at a time. The employee may occasionally be required to reach with hands, and arms and move objects up to 20 pounds. Specific vision abilities required by this job include close vision, peripheral vision, and the ability to adjust focus. In addition, abilities for assessing the accuracy, neatness, and thoroughness of the work assigned are required. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Classic Collision is an Equal Opportunity Employer
As an equal opportunity employer, Classic Collision does not discriminate against any employee or candidate based on age, race, gender identity, gender expression, genetic information, national origin, physical or mental disability, protected veteran status, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by all applicable federal, state, and local laws.
Reasonable Accommodations
Classic Collision is an equal opportunity employer that is committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and you believe you need reasonable accommodation to search for a job opening or submit an online application, please e-mail recruiting@classiccollision.com or 450-500-6808. This email and phone number are listed exclusively to assist disabled job seekers whose disability prevents them from being able to apply online.
This job description is not a complete statement of all duties and responsibilities comprising the position.
See all 46+ Customer Support at Classic Collision jobs
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Get Access To All JobsTips for Finding Customer Support Jobs at Classic Collision Jobs
Tailor Your Resume to Collision Center Workflows
Highlight experience with insurance claims intake, repair status communication, or service scheduling. Classic Collision's customer-facing roles sit at the intersection of auto repair and hospitality, so framing your background around both technical coordination and client communication strengthens your application significantly.
Start OPT Applications Well Before Authorization Ends
F-1 OPT gives you a 60-day grace period after employment ends, not after authorization expires. If you're targeting Classic Collision while on OPT, time your application so an offer can be extended and onboarding completed before your work authorization window closes.
Ask Recruiters Directly About EB-2 and EB-3 Pathways
Classic Collision has filed under employment-based immigrant visa categories, meaning long-term sponsorship is possible for Customer Support roles. When you reach the offer stage, ask HR specifically whether the position qualifies for PERM labor certification rather than assuming it's limited to temporary status only.
Target Locations With High Repair Volume and Open Headcount
Classic Collision operates across multiple states and staffs customer support positions regionally. Markets with active collision repair demand, such as suburban metro areas with high vehicle ownership rates, tend to maintain more consistent Customer Support hiring and are likelier to engage in the employer-side filing process.
Verify Your Work Authorization Documents Before Onboarding
Classic Collision uses E-Verify as part of its I-9 process. Confirm your Employment Authorization Document or visa-stamped passport is current and accurately reflects your authorized period before your start date, since discrepancies surface immediately during electronic verification and can delay or derail onboarding.
Use Migrate Mate to Find Sponsoring Customer Support Openings
Not every Classic Collision posting makes sponsorship eligibility clear upfront. Use Migrate Mate to filter Customer Support roles by sponsorship history, so you're applying to positions where the company has an established track record of supporting international candidates rather than spending time on roles unlikely to accommodate your status.
Customer Support at Classic Collision jobs are hiring across the US. Find yours.
Find Customer Support at Classic Collision JobsFrequently Asked Questions
Does Classic Collision sponsor H-1B visas for Customer Supports?
Classic Collision's sponsorship activity for Customer Support roles has focused on employment-based Green Card pathways like EB-2 and EB-3 rather than H-1B petitions. H-1B sponsorship is less common for customer-facing, non-specialty-occupation roles in the auto repair industry. If long-term sponsorship is your goal, ask directly about PERM labor certification eligibility when you receive an offer.
Which visa types are commonly used for Customer Support roles at Classic Collision?
Classic Collision has sponsored candidates through F-1 OPT, F-1 CPT, and employment-based immigrant visa categories including EB-2 and EB-3. OPT and CPT are common entry points for recent graduates, while EB-3 is the more realistic long-term path for Customer Support positions, which typically require a high school diploma or associate degree rather than a specialized bachelor's degree.
What qualifications or experience are expected for Customer Support roles at Classic Collision?
Classic Collision typically looks for candidates with customer service experience in high-volume environments, strong communication skills, and comfort navigating insurance or service coordination workflows. Familiarity with automotive repair processes, appointment scheduling software, or insurance claims handling is an advantage. Bilingual candidates, particularly English-Spanish speakers, are often competitive given the company's geographic footprint.
How do I apply for Customer Support jobs at Classic Collision?
You can apply through Classic Collision's careers page directly or through Migrate Mate, which filters Customer Support openings by visa sponsorship eligibility so you can focus on roles where international candidates have been supported before. When applying, address your work authorization status clearly in your cover note rather than leaving it for the recruiter to ask about mid-process.
How do I manage the timeline between an offer and when my work authorization starts?
If you're on F-1 CPT, authorization must be in place before your start date, not applied for after. For OPT, your Employment Authorization Document must be issued by USCIS and in hand before you begin working. Build at least 90 days of buffer between accepting an offer and your intended start date to account for USCIS processing delays, especially during peak application periods.
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