Service Tech Jobs at Deloitte with Visa Sponsorship
Deloitte hires Service Tech professionals across its consulting and managed services practices, supporting clients in IT operations, systems implementation, and technical delivery. The firm has an established sponsorship infrastructure that handles multiple visa categories, making it a realistic target for international candidates pursuing long-term U.S. careers.
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Get Access To All JobsPatient Services Technical Manager
Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce.
Recruiting for this role ends on June 26, 2026
Work you'll do
As a Patient Services Technical Manager specializing in our Customer practice, you will play a pivotal role in helping Patient Services clients achieve their transformation goals. Leveraging your expertise in patient services, you will interface between pharmaceutical, biotech or medical device clients and cross-functional implementation teams to identify and implement digital health solutions that improve patient outcomes. You will design, implement and optimize patient support programs, define project roadmaps and provide product and industry insights to deliver innovative solutions.
The ideal candidate will be curious, analytical, and confident with a natural drive to exceed immediate project requirements and overcome obstacles. A genuine passion for the life sciences industry, combined with relationship-building, leadership, and communication skills will be critical to success. Candidates should be energized by continuous personal improvement, proactively seeking out new skills and perspectives, exhibiting openness to coaching from senior colleagues, and contributing to the development of junior staff.
You will lead and deliver small engagements, or components of large, complex engagements for healthcare clients. Typical engagements include process improvement, operating model design, competitor benchmarking, cost transformation, customer and product innovation, and growth strategy development. Using a combination of direct management and hands-on delivery, you will craft solutions for clients, guide and oversee the quality of your team's deliverables and recommendations and manage day-to-day stakeholder relationships. Managers will contribute to Deloitte's thought leadership, play a significant role in business development activities, and own responsibility for the development of junior staff.
The team
Our Sales & Service offering drives global customer transformation by designing and implementing innovative sales and service experiences. We blend strategy, technology, and creativity to solve complex challenges, bringing customer strategies to life and creating new markets.
Required Qualifications
- Bachelor's degree in Computer Science, Healthcare Administration, Life Sciences or related field
- 6 years of experience in Healthcare and/or Life Sciences Patient Services Consulting
- Life Sciences Cloud Certification
- 1 year of experience utilizing AI platforms like Chat GPT / Grok / Anthropic to conduct research and as an aid for creating presentations and project documentation
- 4 years of experience with Patient Data platforms and familiarity with connectivity to platforms like data bricks
- 4 years of experience Patient CRM platforms; Salesforce, Veeva
- 4 years of experience with PAP, Copay and/or Adherence Programs for a pharmaceutical manufacturer or patient services hub provider
- 6 years of experience using Microsoft Suite (Word, Excel, Power Point) to develop and deliver professional-quality documents, reports and presentations to client stakeholders and executive level leaders
- Ability to travel 50%, on average, based on the work you do and the clients and industries/sectors you serve
- Limited immigration sponsorship may be available.
Preferred Qualifications
- Advanced degree (e.g., MHA, MBA)
- SQL, Power BI, Tableau data analytics skills preferred
- Experience coordinating with globally located teams
- Salesforce System Architect, Salesforce Application Architect, or other relevant Salesforce certifications
- Experience implementing Salesforce Health Cloud or Life Sciences Cloud
- SAFe, PMP, PMI, or Agile certifications
- Experience defining personas, user journeys, and product features for life sciences patient services clients
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $130,800 - $241,000.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
Customer_US
SS_US
Patient Services Technical Manager
Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce.
Recruiting for this role ends on June 26, 2026
Work you'll do
As a Patient Services Technical Manager specializing in our Customer practice, you will play a pivotal role in helping Patient Services clients achieve their transformation goals. Leveraging your expertise in patient services, you will interface between pharmaceutical, biotech or medical device clients and cross-functional implementation teams to identify and implement digital health solutions that improve patient outcomes. You will design, implement and optimize patient support programs, define project roadmaps and provide product and industry insights to deliver innovative solutions.
The ideal candidate will be curious, analytical, and confident with a natural drive to exceed immediate project requirements and overcome obstacles. A genuine passion for the life sciences industry, combined with relationship-building, leadership, and communication skills will be critical to success. Candidates should be energized by continuous personal improvement, proactively seeking out new skills and perspectives, exhibiting openness to coaching from senior colleagues, and contributing to the development of junior staff.
You will lead and deliver small engagements, or components of large, complex engagements for healthcare clients. Typical engagements include process improvement, operating model design, competitor benchmarking, cost transformation, customer and product innovation, and growth strategy development. Using a combination of direct management and hands-on delivery, you will craft solutions for clients, guide and oversee the quality of your team's deliverables and recommendations and manage day-to-day stakeholder relationships. Managers will contribute to Deloitte's thought leadership, play a significant role in business development activities, and own responsibility for the development of junior staff.
The team
Our Sales & Service offering drives global customer transformation by designing and implementing innovative sales and service experiences. We blend strategy, technology, and creativity to solve complex challenges, bringing customer strategies to life and creating new markets.
Required Qualifications
- Bachelor's degree in Computer Science, Healthcare Administration, Life Sciences or related field
- 6 years of experience in Healthcare and/or Life Sciences Patient Services Consulting
- Life Sciences Cloud Certification
- 1 year of experience utilizing AI platforms like Chat GPT / Grok / Anthropic to conduct research and as an aid for creating presentations and project documentation
- 4 years of experience with Patient Data platforms and familiarity with connectivity to platforms like data bricks
- 4 years of experience Patient CRM platforms; Salesforce, Veeva
- 4 years of experience with PAP, Copay and/or Adherence Programs for a pharmaceutical manufacturer or patient services hub provider
- 6 years of experience using Microsoft Suite (Word, Excel, Power Point) to develop and deliver professional-quality documents, reports and presentations to client stakeholders and executive level leaders
- Ability to travel 50%, on average, based on the work you do and the clients and industries/sectors you serve
- Limited immigration sponsorship may be available.
Preferred Qualifications
- Advanced degree (e.g., MHA, MBA)
- SQL, Power BI, Tableau data analytics skills preferred
- Experience coordinating with globally located teams
- Salesforce System Architect, Salesforce Application Architect, or other relevant Salesforce certifications
- Experience implementing Salesforce Health Cloud or Life Sciences Cloud
- SAFe, PMP, PMI, or Agile certifications
- Experience defining personas, user journeys, and product features for life sciences patient services clients
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $130,800 - $241,000.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
Customer_US
SS_US
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Get Access To All JobsTips for Finding Service Tech Jobs at Deloitte Jobs
Align your credentials to Deloitte's delivery model
Deloitte structures Service Tech work around client-facing delivery teams, so certifications in platforms like Salesforce, SAP, or ServiceNow carry more weight than general IT credentials. Confirm your certifications are current before applying.
Target practice areas with active client pipelines
Deloitte's Technology and Government and Public Services practices hire Service Tech talent in cycles tied to contract wins. Monitoring their careers page during Q1 and Q3 tends to surface the most active openings before roles are internally filled.
Search open roles through Migrate Mate first
Deloitte posts Service Tech roles across multiple job boards, but filtering for sponsored positions saves time. Use Migrate Mate to surface active Deloitte openings that already list visa sponsorship eligibility for your situation.
Clarify your visa category during the offer stage
Deloitte sponsors H-1B, H-1B1, E-3, and employment-based Green Card categories. If you're an Australian or Chilean national, confirm with your recruiter whether they're filing under E-3 or H-1B1 before you accept, since processing timelines and documentation requirements differ.
Prepare for project-based placement during H-1B filing
USCIS scrutinizes H-1B petitions for consulting firms closely, sometimes issuing Requests for Evidence around end-client placement details. Deloitte's immigration team typically handles this, but having documented project assignments and a clear job description ready accelerates the response.
Account for PERM timing if targeting a Green Card
Deloitte does sponsor EB-2 and EB-3 Green Cards for Service Tech roles, but PERM labor certification with DOL adds 12 to 24 months before the I-140 petition stage. Factor this into your timeline if you're approaching the end of your OPT or initial visa period.
Service Tech at Deloitte jobs are hiring across the US. Find yours.
Find Service Tech at Deloitte JobsFrequently Asked Questions
Does Deloitte sponsor H-1B visas for Service Techs?
Yes, Deloitte sponsors H-1B visas for Service Tech roles and has a dedicated immigration team that manages the process. Because Deloitte operates as a consulting firm, USCIS may issue Requests for Evidence focused on specialty occupation documentation. Having a clearly defined job description tied to a specific practice area strengthens the petition considerably.
How do I apply for Service Tech jobs at Deloitte?
Apply directly through Deloitte's careers portal or find open Service Tech roles filtered by visa sponsorship eligibility on Migrate Mate. When applying, tailor your resume to the specific practice area listed in the job description, whether that is Technology, Government and Public Services, or another sector. Deloitte's hiring process typically includes a recruiter screen, technical assessment, and multiple interviews with the delivery team.
Which visa types does Deloitte commonly use for Service Tech roles?
Deloitte sponsors H-1B, H-1B1, and E-3 visas for nonimmigrant work authorization in Service Tech functions. H-1B is the most common path for most nationalities. Australian citizens can request E-3 processing, and Chilean or Singaporean citizens may qualify for the H-1B1. For longer-term pathways, Deloitte also supports EB-2 and EB-3 Green Card sponsorship for eligible candidates.
What qualifications does Deloitte expect for Service Tech positions?
Deloitte generally looks for a bachelor's degree in a technical field such as computer science, information systems, or engineering, paired with hands-on experience in enterprise platforms. Certifications in Salesforce, ServiceNow, SAP, or similar systems are frequently listed as requirements rather than preferences. Client-facing consulting experience is valued because Service Tech roles at Deloitte often involve direct engagement with end clients alongside internal delivery teams.
How long does the visa sponsorship process take for a Deloitte Service Tech role?
For H-1B, standard processing through USCIS takes three to six months after the April lottery, meaning most sponsored hires start in October. E-3 and H-1B1 visas typically move faster, often processing within four to eight weeks through consular channels. If Deloitte is also initiating PERM for a Green Card, that adds a separate DOL process running concurrently with your nonimmigrant status.
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