Customer Service Jobs at Group 1 Automotive with Visa Sponsorship
Group 1 Automotive's Customer Service roles span dealership service desks, parts counters, and customer experience teams across a large national footprint. The company has a history of working through visa sponsorship processes for qualified candidates, making it a realistic target for international job seekers in the automotive retail space.
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Get Access To All JobsINTRODUCTION
CONSIDER A CAREER WITH US! | WE ARE A BEST PLACE TO WORK!
SUPERIOR COMPENSATION! | FLEXIBLE WORK SCHEDULE!
We are BMW of Columbia, part of the fast growing Group 1 Automotive, a leader in retail sales and service.
We are growing and looking for a talented and motivated Experienced Automotive Service Advisor to join our team. The right candidate will help our growing service business drive customer loyalty, by providing exceptional customer experience to each and every client.
Our Service Advisor/Consultant should be passionate about customer service and enjoy interacting with people throughout the working day.
BENEFITS
In addition to superior compensation, we offer the following Benefits...
- A Great Working Environment
- Continuous Training and Advancement
- Salary Based Pay Plan, Plus Bonuses
- Performance / Longevity Bonuses
- Health, Dental, Vision, Life and Disability Insurance
- 401(k) with Company Match
- Paid Time off
- Employee Vehicle Purchase Program
- Employee Stock Purchase Plan
BASIC QUALIFICATIONS
You need...
- Automotive Service Advisor Experience Required
- CDK Experience is a Plus
- Positive & Friendly Attitude
- Interpersonal Communication Skills
- Basic Computer Skills
- Strong Desire to Provide an Exceptional Client Experience
- Highline Service Advisor Experience is a plus!
- Ability to achieve targeted goals
- Ability to thrive in a fast-paced environment with demonstrated communication and interpersonal skills
- High School diploma or equivalent
- Valid in-state driver’s license and must maintain an acceptable, safe driving record
Group 1 Automotive is a Fortune 300 company that owns and operates 210 automotive dealerships and collisions centers in the United States and United Kingdom. We offer our associates a team environment, great benefits, and ongoing training and support.
If you are in alignment with our values of Integrity, Transparency, Professionalism, Teamwork, and Respect, now might be the time for you to accelerate your career as part of the best company in automotive retail. Apply today or refer a qualified friend.
OTHER
All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment.
Group 1 Automotive is an Equal Employment Opportunity employer and participates in E-Verify.
INTRODUCTION
CONSIDER A CAREER WITH US! | WE ARE A BEST PLACE TO WORK!
SUPERIOR COMPENSATION! | FLEXIBLE WORK SCHEDULE!
We are BMW of Columbia, part of the fast growing Group 1 Automotive, a leader in retail sales and service.
We are growing and looking for a talented and motivated Experienced Automotive Service Advisor to join our team. The right candidate will help our growing service business drive customer loyalty, by providing exceptional customer experience to each and every client.
Our Service Advisor/Consultant should be passionate about customer service and enjoy interacting with people throughout the working day.
BENEFITS
In addition to superior compensation, we offer the following Benefits...
- A Great Working Environment
- Continuous Training and Advancement
- Salary Based Pay Plan, Plus Bonuses
- Performance / Longevity Bonuses
- Health, Dental, Vision, Life and Disability Insurance
- 401(k) with Company Match
- Paid Time off
- Employee Vehicle Purchase Program
- Employee Stock Purchase Plan
BASIC QUALIFICATIONS
You need...
- Automotive Service Advisor Experience Required
- CDK Experience is a Plus
- Positive & Friendly Attitude
- Interpersonal Communication Skills
- Basic Computer Skills
- Strong Desire to Provide an Exceptional Client Experience
- Highline Service Advisor Experience is a plus!
- Ability to achieve targeted goals
- Ability to thrive in a fast-paced environment with demonstrated communication and interpersonal skills
- High School diploma or equivalent
- Valid in-state driver’s license and must maintain an acceptable, safe driving record
Group 1 Automotive is a Fortune 300 company that owns and operates 210 automotive dealerships and collisions centers in the United States and United Kingdom. We offer our associates a team environment, great benefits, and ongoing training and support.
If you are in alignment with our values of Integrity, Transparency, Professionalism, Teamwork, and Respect, now might be the time for you to accelerate your career as part of the best company in automotive retail. Apply today or refer a qualified friend.
OTHER
All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment.
Group 1 Automotive is an Equal Employment Opportunity employer and participates in E-Verify.
See all 222+ Customer Service at Group 1 Automotive jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Customer Service at Group 1 Automotive roles.
Get Access To All JobsTips for Finding Customer Service Jobs at Group 1 Automotive Jobs
Tailor your resume to dealership workflows
Group 1 hires Customer Service staff who understand automotive retail touchpoints, such as service scheduling, parts inquiries, and warranty coordination. Reframe any past customer-facing experience around those specific interactions before you apply.
Confirm your OPT authorization covers your start date
F-1 OPT authorizations must be active before your first day. If your EAD card hasn't arrived and your start date is approaching, contact USCIS directly. Starting without valid work authorization puts both you and the employer at risk.
Target locations with dedicated HR infrastructure
Large dealer groups process sponsorship through centralized HR teams, not individual store managers. When applying to Group 1 Automotive, prioritize metro-area locations where HR generalists familiar with I-9 and E-Verify compliance handle onboarding.
Ask directly about LCA timelines before accepting an offer
For H-1B sponsorship, your employer must file a Labor Condition Application with the DOL before submitting to USCIS. Clarify with the hiring team whether that process is already in motion when you receive your offer letter.
Search open Customer Service roles on Migrate Mate
Filter for Group 1 Automotive Customer Service positions on Migrate Mate to surface roles actively associated with visa sponsorship history. This saves time compared to scanning general job boards where sponsorship status is rarely disclosed upfront.
Prepare your TN documentation before the border
Canadian and Mexican nationals applying as Customer Service Representatives under TN status need to demonstrate that the role meets USMCA qualifying criteria. Bring your offer letter and educational credentials to the port of entry. USCIS does not adjudicate TN status in advance.
Customer Service at Group 1 Automotive jobs are hiring across the US. Find yours.
Find Customer Service at Group 1 Automotive JobsFrequently Asked Questions
Does Group 1 Automotive sponsor H-1B visas for Customer Service?
Group 1 Automotive has sponsored H-1B visas, though sponsorship for Customer Service roles depends on the specific position and whether it qualifies as a specialty occupation under USCIS criteria. Customer Service roles that involve technical automotive systems, warranty administration, or service advising with a degree requirement are more likely to meet that threshold than general front-desk positions. Confirm sponsorship eligibility directly with the recruiter during the interview process.
How do I apply for Customer Service jobs at Group 1 Automotive?
Applications go through Group 1 Automotive's careers portal, where Customer Service openings are listed by location and dealership brand. You can also browse roles on Migrate Mate, which surfaces positions at employers with a visa sponsorship track record. When applying, mention your visa status early in the process so the hiring team can loop in HR before an offer is extended.
Which visa types are commonly used for Customer Service roles at Group 1 Automotive?
F-1 OPT and CPT are the most common pathways for international students entering Customer Service roles at dealerships, given the shorter employer commitment required. H-1B sponsorship is possible but less common at this role level. TN status works for Canadian and Mexican nationals if the position and their credentials meet USMCA qualifying occupation standards. J-1 trainee programs are another avenue for candidates in qualifying exchange programs.
What qualifications does Group 1 Automotive expect for Customer Service roles?
Most Customer Service positions at Group 1 dealerships expect strong communication skills, some customer-facing work history, and comfort with CRM or scheduling software. Roles in service advisory or parts customer support often prefer candidates familiar with automotive terminology or manufacturer warranty processes. A relevant degree strengthens your profile if you're pursuing H-1B sponsorship, since specialty occupation status requires demonstrating a direct connection between the degree field and the role.
How do I time my application around visa filing deadlines?
If you're on F-1 OPT, confirm your EAD card is active before your start date and track your 60-day unemployment limit carefully between roles. For H-1B cap-subject petitions, USCIS opens registration in March for an October 1 start, so you'd need an offer in hand well before that window. H-1B1 and TN status can be obtained year-round without a lottery, which gives those visa types a practical timing advantage for Customer Service hiring.
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