Customer Support Jobs at Group 1 Automotive with Visa Sponsorship
Customer Support roles at Group 1 Automotive sit at the front line of one of the largest automotive retail operations in the country. The company has a history of sponsoring work visas for qualified candidates in this function, making it a viable target if you need employer support to work legally in the U.S.
See All Customer Support at Group 1 Automotive JobsOverview
Showing 5 of 222+ Customer Support Jobs at Group 1 Automotive jobs
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
See all 222+ Customer Support Jobs at Group 1 Automotive
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Customer Support Jobs at Group 1 Automotive.
Get Access To All JobsINTRODUCTION
Group 1 Automotive is a fast-growing leader in automotive retail and is seeking qualified Automotive Service Advisors to join our teams at our multiple locations in KS including Shawnee Mission Kia and Baron BMW/Mini. In addition to competitive pay, we offer our associates the following benefits:
- A Great Working Environment
- Salary plus commission
- A Structured, Self-Paced Career Path Leading to Management Opportunities
- Pinnacle Awards Program
- Health, Dental & Vision Insurance
- Life & Disability Insurance
- 401(k) with Company Match
- Paid Time off
- Employee Vehicle Purchase Program
- Employee Stock Purchase Plan
Group 1 Automotive, a Fortune 250 company that owns and operates automotive dealerships and collision centers in the United States and the United Kingdom. We offer our associates a team environment, great benefits and ongoing training and support. If you are in alignment with our values of integrity, transparency, professionalism, teamwork and respect - now might be the time for you to accelerate your career as part of the best company in automotive retail. Apply today or refer a qualified friend!
All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment.
Group 1 Automotive is an Equal Employment Opportunity employer and participates in E-Verify.
ROLE AND RESPONSIBILITIES
- Schedule and confirm appointments to ensure smooth customer experience
- Create transparent repair orders with accurate cost and time estimates
- Communicate with technicians and parts team to guarantee timely service completion
- Provide regular updates to customers on the status of their vehicle
- Maintain strong product knowledge to assist with service needs and warranty information
BASIC QUALIFICATIONS
- Valid driver’s license and acceptable driving record
- High school diploma or equivalent required; additional automotive training or certifications are a plus
- Prior experience as an Automotive Service Advisor, Service Writer, or in a customer-facing role within a dealership or automotive service environment preferred
- Strong knowledge of automotive maintenance, repair processes, and vehicle systems
- Excellent customer service and communication skills, with the ability to explain technical information in a clear, professional manner
- Proven ability to upsell recommended maintenance and repairs based on vehicle needs
- Strong organizational skills with the ability to manage multiple customers and tasks in a fast-paced environment
- Proficiency with dealership management systems (such as CDK, Reynolds & Reynolds, or similar) and basic computer skills
- Ability to work collaboratively with technicians, parts staff, and management
INTRODUCTION
Group 1 Automotive is a fast-growing leader in automotive retail and is seeking qualified Automotive Service Advisors to join our teams at our multiple locations in KS including Shawnee Mission Kia and Baron BMW/Mini. In addition to competitive pay, we offer our associates the following benefits:
- A Great Working Environment
- Salary plus commission
- A Structured, Self-Paced Career Path Leading to Management Opportunities
- Pinnacle Awards Program
- Health, Dental & Vision Insurance
- Life & Disability Insurance
- 401(k) with Company Match
- Paid Time off
- Employee Vehicle Purchase Program
- Employee Stock Purchase Plan
Group 1 Automotive, a Fortune 250 company that owns and operates automotive dealerships and collision centers in the United States and the United Kingdom. We offer our associates a team environment, great benefits and ongoing training and support. If you are in alignment with our values of integrity, transparency, professionalism, teamwork and respect - now might be the time for you to accelerate your career as part of the best company in automotive retail. Apply today or refer a qualified friend!
All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment.
Group 1 Automotive is an Equal Employment Opportunity employer and participates in E-Verify.
ROLE AND RESPONSIBILITIES
- Schedule and confirm appointments to ensure smooth customer experience
- Create transparent repair orders with accurate cost and time estimates
- Communicate with technicians and parts team to guarantee timely service completion
- Provide regular updates to customers on the status of their vehicle
- Maintain strong product knowledge to assist with service needs and warranty information
BASIC QUALIFICATIONS
- Valid driver’s license and acceptable driving record
- High school diploma or equivalent required; additional automotive training or certifications are a plus
- Prior experience as an Automotive Service Advisor, Service Writer, or in a customer-facing role within a dealership or automotive service environment preferred
- Strong knowledge of automotive maintenance, repair processes, and vehicle systems
- Excellent customer service and communication skills, with the ability to explain technical information in a clear, professional manner
- Proven ability to upsell recommended maintenance and repairs based on vehicle needs
- Strong organizational skills with the ability to manage multiple customers and tasks in a fast-paced environment
- Proficiency with dealership management systems (such as CDK, Reynolds & Reynolds, or similar) and basic computer skills
- Ability to work collaboratively with technicians, parts staff, and management
See all 222+ Customer Support at Group 1 Automotive jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Customer Support at Group 1 Automotive roles.
Get Access To All JobsTips for Finding Customer Support Jobs at Group 1 Automotive Jobs
Frame your background around automotive service delivery
Group 1 Automotive prioritizes Customer Support candidates with experience in high-volume service environments. Tailor your resume to highlight call resolution, vehicle service communication, or dealership-adjacent support work before applying.
Verify E-Verify enrollment before accepting any offer
As a large automotive group, Group 1 Automotive is almost certainly enrolled in E-Verify. Confirm this directly with HR early so you know your I-9 verification will proceed without issues, especially on F-1 OPT.
Time your application around your OPT authorization window
Customer Support roles at Group 1 Automotive often fill quickly across their dealership network. If you're on F-1 OPT, apply with enough runway to complete onboarding and allow your employer to begin H-1B cap registration before your authorization expires.
Ask specifically about H-1B filing during offer negotiations
Group 1 Automotive sponsors H-1B visas, but sponsorship decisions are often made at the dealership or regional level. Confirm during the offer stage which entity will be the petitioner and who internally manages USCIS filings.
Use Migrate Mate to identify open Customer Support roles across Group 1 Automotive locations
Group 1 Automotive operates dealerships across multiple states, and hiring is decentralized. Migrate Mate lets you filter open Customer Support positions by sponsorship history so you can target the right location efficiently.
Prepare documentation that supports a specialty occupation framing
H-1B eligibility for Customer Support roles requires demonstrating the position normally requires at least a bachelor's degree in a specific field. Gather transcripts, job descriptions from your prior roles, and any certifications that substantiate the technical nature of your support work.
Customer Support at Group 1 Automotive jobs are hiring across the US. Find yours.
Find Customer Support at Group 1 Automotive JobsFrequently Asked Questions
Does Group 1 Automotive sponsor H-1B visas for Customer Supports?
Yes, Group 1 Automotive has sponsored H-1B visas for workers in its operations, including Customer Support functions. Sponsorship is typically handled at the dealership or regional entity level rather than centrally, so you should confirm directly with the hiring location whether they will file a petition on your behalf and which immigration counsel they work with.
Which visa types are commonly used for Customer Support roles at Group 1 Automotive?
H-1B is the most common long-term sponsorship path for Customer Support roles at Group 1 Automotive. F-1 OPT and CPT are also accepted, making the company accessible to international students already in the U.S. TN and J-1 are additionally supported, which broadens eligibility for Canadian, Mexican, and exchange visitor candidates.
What qualifications or experience are expected for Customer Support jobs at Group 1 Automotive?
Group 1 Automotive typically looks for Customer Support candidates with experience in service-oriented, high-volume environments. Background in automotive retail, dealership operations, or vehicle service communication is a strong differentiator. For H-1B sponsorship specifically, the role needs to qualify as a specialty occupation, so a relevant bachelor's degree in business, communications, or a related field strengthens your case considerably.
How do I apply for Customer Support jobs at Group 1 Automotive?
You can browse open Customer Support positions at Group 1 Automotive through Migrate Mate, which filters listings by visa sponsorship history to help you find roles where sponsorship is a realistic outcome. When you apply, include your visa status and authorization timeline clearly in your application or cover letter so the hiring team can assess sponsorship feasibility from the start.
How do I manage the timeline between a job offer and my visa filing at Group 1 Automotive?
If you're transitioning from F-1 OPT to H-1B, H-1B cap registration opens in March each year for an October 1 start date. You need your offer and employer commitment secured well before registration opens. For TN or J-1 candidates, processing is faster, but you should still align your start date with your authorization document issuance to avoid working without valid status.
See which Customer Support at Group 1 Automotive employers are hiring and sponsoring visas right now.
Search Customer Support at Group 1 Automotive Jobs