Customer Service Jobs at Henkel with Visa Sponsorship
Henkel hires Customer Service professionals to support its chemicals and materials portfolio across North America, and the company has a track record of sponsoring work visas for qualified candidates in this function. If you're on OPT, an H-1B, or another work authorization, Henkel is a realistic target.
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Get Access To All JobsAt Henkel, you’ll be part of an organization that’s shaping the future through innovation, sustainability and collaboration. With our trusted brands like Persil®, ‘all®, Loctite®, Snuggle®, and Schwarzkopf® and our cutting-edge technologies, you’ll have countless opportunities to explore new paths and grow.
This position is with our Adhesive Technologies business unit – where we empower our people to transform industries and provide our customers with a competitive advantage through adhesives, sealants and functional coatings.
Dare to learn new skills, advance in your career and make an impact at Henkel.
What you´ll do
- Supports the sales team by managing schedules, filing important documents and communicating relevant information
- Provides relevant sales and product information to Key Account Management/Sales, produces reports, prepares summarized master data sheets
- Prepares / supports preparation of technical / commercial offers
- Supports with the existing sales tools, follows up with sales team to ensure their accuracy and data quality
- Assist Sales team in the generation and qualification of leads; provide support with opportunity progress
- Develop product & project specifications that bring value to customers and support usage of AVT EZ-Valve products; establish and provide submittal documents as required
- Manage project funnel, opportunities, contacts and accounts in the CRM (Customer Relationship Management) system on select opportunities as requested by Sales team
- Provide technical support to our municipal water & industrial customers who specify AVT EZ-Valve products
- Provide technical support to our certified installers
- Supports sales on the contract management, system management & updates CRM and sales tools to ensure accurate data and system usability
- Bridge as sales to various department, channel or customers to coordinate daily operation topic Track customer satisfaction and resolve issues after deals close & analyzes sales data to improve strategies and forecast targets
What makes you a good fit
- This position requires a BS Engineering degree in Mechanical Engineering or Construction Management
- Client focused and technical background. Experience as a project engineer or sales engineer is valuable
- A genuine interest in growing career in technical/industrial product management or technical sales
- Proven ability to handle multiple workstreams and projects in a fast-paced environment
- Bias toward completing tasks quickly and on time
- Strong communication skills
- A minimum of 2-3 years of relevant experience desired
- Competitive and achievement oriented; Self-motivated and a self-starter, but a team player
- Microsoft Office skills (Excel, Word, and PowerPoint) required; Salesforce CRM knowledge a plus
- Travel by automobile and airplane is required
Some benefits of joining Henkel
- Health Insurance: affordable plans for medical, dental, vision and wellbeing starting on day 1
- Work-Life Balance: Paid time off including sick, vacation, holiday and volunteer time, flexible & hybrid work policies (depending on role), and vacation buy / sell program
- Financial: 401k matching, employee share plan with voluntary investment and Henkel matching shares, annual performance bonus, service awards and student loan reimbursement
- Family Support: 12-week gender neutral parental leave (up to 20 weeks for parents giving birth), fertility support, adoption & surrogacy reimbursement, discounted child and elderly care, and scholarships
- Career Growth: diverse national and international growth opportunities, access to thousands of skills development courses, and tuition reimbursement
The salary for this role is $65000.00 - $85000.00. This is the range that we in good faith anticipate relying on when setting wages for this position. We may ultimately pay more or less than the posted range and this range. This salary range may also be modified in the future.
Henkel does not accept unsolicited resumes from search firms or employment agencies. Unsolicited referrals and resumes are considered Henkel property and therefore, Henkel will not pay a fee for any placement resulting from the receipt of an unsolicited referral.
Henkel is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.
At Henkel, you’ll be part of an organization that’s shaping the future through innovation, sustainability and collaboration. With our trusted brands like Persil®, ‘all®, Loctite®, Snuggle®, and Schwarzkopf® and our cutting-edge technologies, you’ll have countless opportunities to explore new paths and grow.
This position is with our Adhesive Technologies business unit – where we empower our people to transform industries and provide our customers with a competitive advantage through adhesives, sealants and functional coatings.
Dare to learn new skills, advance in your career and make an impact at Henkel.
What you´ll do
- Supports the sales team by managing schedules, filing important documents and communicating relevant information
- Provides relevant sales and product information to Key Account Management/Sales, produces reports, prepares summarized master data sheets
- Prepares / supports preparation of technical / commercial offers
- Supports with the existing sales tools, follows up with sales team to ensure their accuracy and data quality
- Assist Sales team in the generation and qualification of leads; provide support with opportunity progress
- Develop product & project specifications that bring value to customers and support usage of AVT EZ-Valve products; establish and provide submittal documents as required
- Manage project funnel, opportunities, contacts and accounts in the CRM (Customer Relationship Management) system on select opportunities as requested by Sales team
- Provide technical support to our municipal water & industrial customers who specify AVT EZ-Valve products
- Provide technical support to our certified installers
- Supports sales on the contract management, system management & updates CRM and sales tools to ensure accurate data and system usability
- Bridge as sales to various department, channel or customers to coordinate daily operation topic Track customer satisfaction and resolve issues after deals close & analyzes sales data to improve strategies and forecast targets
What makes you a good fit
- This position requires a BS Engineering degree in Mechanical Engineering or Construction Management
- Client focused and technical background. Experience as a project engineer or sales engineer is valuable
- A genuine interest in growing career in technical/industrial product management or technical sales
- Proven ability to handle multiple workstreams and projects in a fast-paced environment
- Bias toward completing tasks quickly and on time
- Strong communication skills
- A minimum of 2-3 years of relevant experience desired
- Competitive and achievement oriented; Self-motivated and a self-starter, but a team player
- Microsoft Office skills (Excel, Word, and PowerPoint) required; Salesforce CRM knowledge a plus
- Travel by automobile and airplane is required
Some benefits of joining Henkel
- Health Insurance: affordable plans for medical, dental, vision and wellbeing starting on day 1
- Work-Life Balance: Paid time off including sick, vacation, holiday and volunteer time, flexible & hybrid work policies (depending on role), and vacation buy / sell program
- Financial: 401k matching, employee share plan with voluntary investment and Henkel matching shares, annual performance bonus, service awards and student loan reimbursement
- Family Support: 12-week gender neutral parental leave (up to 20 weeks for parents giving birth), fertility support, adoption & surrogacy reimbursement, discounted child and elderly care, and scholarships
- Career Growth: diverse national and international growth opportunities, access to thousands of skills development courses, and tuition reimbursement
The salary for this role is $65000.00 - $85000.00. This is the range that we in good faith anticipate relying on when setting wages for this position. We may ultimately pay more or less than the posted range and this range. This salary range may also be modified in the future.
Henkel does not accept unsolicited resumes from search firms or employment agencies. Unsolicited referrals and resumes are considered Henkel property and therefore, Henkel will not pay a fee for any placement resulting from the receipt of an unsolicited referral.
Henkel is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.
See all 26+ Customer Service at Henkel jobs
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Get Access To All JobsTips for Finding Customer Service Jobs at Henkel Jobs
Align your background with Henkel's product lines
Henkel's Customer Service roles often sit at the intersection of technical support and client relations, covering adhesives, sealants, and surface treatments. Framing your experience around industrial or specialty chemicals accounts will strengthen your application considerably.
Target roles that specify B2B account support
Henkel's chemicals and materials division serves manufacturers, distributors, and OEM clients. Customer Service openings tied to B2B or key account management are the ones most likely to have dedicated headcount approval and a clearer path to sponsorship.
Search open Henkel Customer Service roles on Migrate Mate
Migrate Mate filters jobs by visa type and employer sponsorship history, so you can find Henkel Customer Service openings matched to your specific authorization, whether that's OPT, H-1B, or TN, without sorting through roles that won't sponsor.
Confirm OPT STEM extension eligibility before applying
Many Henkel Customer Service positions are tied to supply chain or materials management functions, which can qualify under STEM OPT if your degree is in an eligible field. Verify your CIP code with your DSO before your 90-day OPT period ends.
Ask about sponsorship intent during the recruiter screen
Henkel fills Customer Service roles across multiple business units, and sponsorship decisions sometimes sit at the business unit level rather than central HR. Raise your visa status clearly in the first recruiter call so the right hiring manager is looped in early.
Understand how PERM timing affects your start date
If Henkel pursues a Green Card through PERM for a Customer Service role, the DOL recruitment and audit process typically adds several months before USCIS can adjudicate the I-140. Factor that timeline into any offer negotiation around your start date or current status expiry.
Customer Service at Henkel jobs are hiring across the US. Find yours.
Find Customer Service at Henkel JobsFrequently Asked Questions
Does Henkel sponsor H-1B visas for Customer Service?
Yes, Henkel sponsors H-1B visas for Customer Service roles, particularly where the position requires a bachelor's degree in a relevant field such as supply chain, business, or chemistry. Because H-1B sponsorship involves filing with USCIS and navigating the annual cap and lottery, it's worth confirming sponsorship intent with the recruiter before advancing through multiple interview rounds.
How do I apply for Customer Service jobs at Henkel?
You can apply through Henkel's careers portal directly or find open Customer Service roles filtered by visa sponsorship type on Migrate Mate. When applying, tailor your resume to reflect experience with industrial or specialty chemical clients, B2B account management, or ERP-based order processing, since those are the skills Henkel's hiring managers prioritize for this function.
Which visa types does Henkel commonly sponsor for Customer Service roles?
Henkel sponsors a range of visa categories for Customer Service positions, including H-1B, F-1 OPT and CPT, TN for Canadian and Mexican nationals, J-1, and immigrant visa pathways like EB-2 and EB-3 for longer-term hires. The right category depends on your nationality, degree, and how the role is classified internally, so confirming the specific petition type with Henkel's HR team is an important early step.
What qualifications does Henkel look for in Customer Service candidates?
Henkel typically looks for a bachelor's degree in business, supply chain, chemistry, or a related technical field for Customer Service roles in its chemicals and materials division. Hands-on experience with SAP or similar ERP systems, B2B account coordination, and familiarity with industrial product lines are strong differentiators. Multilingual candidates are particularly competitive for roles supporting global manufacturing accounts.
How do I think about visa timing when pursuing a Customer Service offer at Henkel?
If you're on F-1 OPT, check your expiry date before accepting an offer, since H-1B cap-subject petitions must be filed by April 1 for an October 1 start under the standard timeline. For TN visa holders, status is tied to the employer, so a role change to Henkel requires a new TN petition at the port of entry or by filing with USCIS. Aligning your status expiry with Henkel's expected start date avoids gaps in work authorization.
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