Kinetic Automation Visa Sponsorship Jobs USA
Kinetic Automation operates in the Technology & Software space and has a track record of sponsoring work visas for international talent, including H-1B visa and F-1 OPT and CPT candidates. For job seekers navigating U.S. work authorization, Kinetic Automation is worth considering as a sponsoring employer in the tech sector.
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Get Access To All JobsAbout Kinetic
Kinetic Automation is pioneering effortless modern vehicle repair. Kinetic uses proprietary AI and autonomous robotics technology to automate vehicle maintenance and simplify repair administration for collision shops, dealerships, and insurance carriers. Kinetic’s service hubs and intake centers ensure accurate calibration, rapid turnaround, and predictable costs for the rapidly growing ADAS and EV ecosystem. The company has financial backing from top-tier investors, including Menlo Ventures, Lux Capital, and Construct Capital.
About the role
The Customer Experience Specialist is responsible for delivering a world-class customer experience while managing the vehicle intake process at a Kinetic Vision Center.
This role serves as the primary point of contact for customers arriving for vehicle inspections, estimates, repair consultations, and insurance-related appointments. The coordinator guides customers through the Kinetic Vision process, documents vehicle damage, captures critical repair information, facilitates electronic authorizations, and ensures all required information is collected to support estimating, repair planning, and insurance workflows.
The ideal candidate combines exceptional customer service skills with a strong understanding of collision repair, insurance claims, and vehicle damage assessment.
Customer Scheduling, Check-In & Intake
- Welcome customers and create an exceptional first impression that reflects Kinetic's commitment to service excellence.
- Schedule customer appointments and provide timely communication throughout the repair journey.
- Verify customer contact information, insurance details, claim numbers, deductible information, and facts of loss.
- Educate customers on the Kinetic Vision process and set clear expectations for the overall experience.
- Assist customers with electronic authorizations, signatures, and all required documentation.
- Answer customer questions related to repairs, insurance claims, diagnostics, and ADAS calibration services.
Kinetic Vision Vehicle Intake
- Conduct vehicle walk-arounds with customers to document existing damage and concerns.
- Identify and document points of impact, visible damage, and customer-reported issues.
- Capture customer concerns, repair objectives, and any additional information relevant to the repair process.
- Operate the Kinetic Vision intake platform, including vehicle imaging, photo capture, and digital documentation.
- Ensure all required photos, scans, and documentation meet company quality standards.
- Verify VIN information, vehicle options, and other repair-related vehicle details.
- Maintain complete, accurate, and organized vehicle records throughout the intake process.
Repair Planning & Estimating Support
- Prepare complete and accurate intake files for estimating and repair planning teams.
- Review all vehicle documentation to ensure completeness, accuracy, and readiness for estimate creation.
- Identify potential repair, scanning, diagnostic, and calibration opportunities based on vehicle damage and OEM requirements.
- Support estimate scheduling and coordinate repair planning activities with internal teams.
- Communicate effectively with insurance carriers, repair facilities, and internal stakeholders to ensure a seamless repair experience.
Customer Communication & Experience
- Maintain proactive communication with customers throughout the intake and repair planning process.
- Educate customers on repair timelines, next steps, and the overall repair journey.
- Resolve customer concerns with professionalism, empathy, and a customer-first mindset.
- Coordinate appointment confirmations, status updates, and follow-up communications to deliver an exceptional customer experience.
Qualifications
- Excellent communication and presentation skills.
- Ability to build rapport and instill trust with clients across all organizational levels.
- Self-motivated, results-oriented, and capable of thriving in a dynamic environment.
- Proven experience in customer success, software implementation, sales development, or technical support roles, preferably in the automotive repair, collision, or ADAS calibration industries.
- Strong understanding of automotive software products, including CDK, CCC & Mitchell is a plus.
- Excellent interpersonal and communication skills, with the ability to build strong customer relationships.
- Problem-solving mindset with a proactive approach to identifying challenges and driving solutions.
- Ability to manage multiple projects simultaneously, prioritize tasks, and meet deadlines.
- Proficiency in CRM software, particularly HubSpot or prior CRM systems and customer support tools.
- Willingness to travel as required to meet clients and participate in industry events.
- Valid driver’s license with a clean driving record; ability to pass a background check and MVR.
Benefits
- Competitive salary and bonus
- Health, dental, and vision insurance
- Retirement savings plan (401k) with company match
- Paid vacation and holidays
About Kinetic
Kinetic Automation is pioneering effortless modern vehicle repair. Kinetic uses proprietary AI and autonomous robotics technology to automate vehicle maintenance and simplify repair administration for collision shops, dealerships, and insurance carriers. Kinetic’s service hubs and intake centers ensure accurate calibration, rapid turnaround, and predictable costs for the rapidly growing ADAS and EV ecosystem. The company has financial backing from top-tier investors, including Menlo Ventures, Lux Capital, and Construct Capital.
About the role
The Customer Experience Specialist is responsible for delivering a world-class customer experience while managing the vehicle intake process at a Kinetic Vision Center.
This role serves as the primary point of contact for customers arriving for vehicle inspections, estimates, repair consultations, and insurance-related appointments. The coordinator guides customers through the Kinetic Vision process, documents vehicle damage, captures critical repair information, facilitates electronic authorizations, and ensures all required information is collected to support estimating, repair planning, and insurance workflows.
The ideal candidate combines exceptional customer service skills with a strong understanding of collision repair, insurance claims, and vehicle damage assessment.
Customer Scheduling, Check-In & Intake
- Welcome customers and create an exceptional first impression that reflects Kinetic's commitment to service excellence.
- Schedule customer appointments and provide timely communication throughout the repair journey.
- Verify customer contact information, insurance details, claim numbers, deductible information, and facts of loss.
- Educate customers on the Kinetic Vision process and set clear expectations for the overall experience.
- Assist customers with electronic authorizations, signatures, and all required documentation.
- Answer customer questions related to repairs, insurance claims, diagnostics, and ADAS calibration services.
Kinetic Vision Vehicle Intake
- Conduct vehicle walk-arounds with customers to document existing damage and concerns.
- Identify and document points of impact, visible damage, and customer-reported issues.
- Capture customer concerns, repair objectives, and any additional information relevant to the repair process.
- Operate the Kinetic Vision intake platform, including vehicle imaging, photo capture, and digital documentation.
- Ensure all required photos, scans, and documentation meet company quality standards.
- Verify VIN information, vehicle options, and other repair-related vehicle details.
- Maintain complete, accurate, and organized vehicle records throughout the intake process.
Repair Planning & Estimating Support
- Prepare complete and accurate intake files for estimating and repair planning teams.
- Review all vehicle documentation to ensure completeness, accuracy, and readiness for estimate creation.
- Identify potential repair, scanning, diagnostic, and calibration opportunities based on vehicle damage and OEM requirements.
- Support estimate scheduling and coordinate repair planning activities with internal teams.
- Communicate effectively with insurance carriers, repair facilities, and internal stakeholders to ensure a seamless repair experience.
Customer Communication & Experience
- Maintain proactive communication with customers throughout the intake and repair planning process.
- Educate customers on repair timelines, next steps, and the overall repair journey.
- Resolve customer concerns with professionalism, empathy, and a customer-first mindset.
- Coordinate appointment confirmations, status updates, and follow-up communications to deliver an exceptional customer experience.
Qualifications
- Excellent communication and presentation skills.
- Ability to build rapport and instill trust with clients across all organizational levels.
- Self-motivated, results-oriented, and capable of thriving in a dynamic environment.
- Proven experience in customer success, software implementation, sales development, or technical support roles, preferably in the automotive repair, collision, or ADAS calibration industries.
- Strong understanding of automotive software products, including CDK, CCC & Mitchell is a plus.
- Excellent interpersonal and communication skills, with the ability to build strong customer relationships.
- Problem-solving mindset with a proactive approach to identifying challenges and driving solutions.
- Ability to manage multiple projects simultaneously, prioritize tasks, and meet deadlines.
- Proficiency in CRM software, particularly HubSpot or prior CRM systems and customer support tools.
- Willingness to travel as required to meet clients and participate in industry events.
- Valid driver’s license with a clean driving record; ability to pass a background check and MVR.
Benefits
- Competitive salary and bonus
- Health, dental, and vision insurance
- Retirement savings plan (401k) with company match
- Paid vacation and holidays
Job Roles at Kinetic Automation
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Get Access To All JobsTips for Finding Kinetic Automation Visa Sponsorship Jobs USA
Target roles that align with H-1B specialty occupation requirements
Kinetic Automation sponsors H-1B visas, which require a direct connection between your degree and the role. Focus on technical and engineering positions where your academic background maps clearly to the job description to strengthen your petition.
Apply early if you're on F-1 OPT
Kinetic Automation sponsors both F-1 OPT and CPT, making it accessible to recent graduates. OPT windows are time-sensitive, so engage with their hiring process well before your authorization expires to leave room for paperwork and onboarding.
Understand where TN fits if you're Canadian or Mexican
Kinetic Automation also sponsors TN visas, which move faster than H-1B without a lottery. If you hold Canadian or Mexican citizenship and work in a qualifying tech role, the TN pathway may offer a smoother entry point.
Emphasize automation and technology expertise in your application
As a company focused on automation, Kinetic Automation values candidates with hands-on technical skills. Highlight specific tools, systems, or platforms you've worked with, this directly signals fit for the roles most likely to receive sponsorship support.
Use a platform that verifies real sponsorship history before you apply
Not every job posting makes sponsorship intentions clear. Migrate Mate surfaces verified sponsors so you can filter by real sponsorship history, helping you focus your effort on companies like Kinetic Automation that have actually sponsored visas.
Ask about internal immigration support during the interview process
Technology companies with active sponsorship programs often work with immigration counsel. During interviews with Kinetic Automation, ask whether they have an established process for H-1B or OPT conversions, this signals their readiness to support international hires.
Frequently Asked Questions
Does Kinetic Automation sponsor H-1B visas?
Yes, Kinetic Automation sponsors H-1B visas. The company operates in the Technology & Software industry, where H-1B sponsorship is common for roles requiring specialized technical knowledge. If you're targeting an H-1B position there, focus on roles where your degree field directly supports the job responsibilities, since specialty occupation alignment is central to a successful petition.
Which visa types does Kinetic Automation sponsor?
Kinetic Automation sponsors H-1B, F-1 OPT, F-1 CPT, and TN visas. This range makes the company accessible to a broad set of international candidates, from students completing practical training to professionals seeking long-term work authorization. Canadian and Mexican nationals should consider whether the TN pathway applies to their role before pursuing H-1B sponsorship.
How do I find open roles at Kinetic Automation that offer visa sponsorship?
The most reliable approach is to use Migrate Mate, which aggregates verified sponsoring employers and lets you filter specifically for companies with a real track record of filing for international workers. Because sponsorship intent isn't always stated in job postings, starting with a platform that validates sponsorship history saves significant time and reduces uncertainty during your search.
What types of roles at Kinetic Automation are most likely to receive visa sponsorship?
Given Kinetic Automation's focus on automation technology, roles in software engineering, systems integration, controls engineering, and related technical disciplines are the most natural fit for sponsorship. These positions typically meet H-1B specialty occupation standards because they require a specific bachelor's degree or higher in a directly related field.
How do I approach the application timeline at Kinetic Automation as an international candidate?
Timing depends on which visa type applies to your situation. H-1B petitions have an annual cap with a filing window in the spring, so aligning your job search and offer acceptance with that cycle matters. F-1 OPT candidates should account for authorization expiration dates when negotiating start dates. TN applicants generally face shorter lead times. Flagging your visa situation early in the interview process helps Kinetic Automation plan accordingly.