Customer Success Manager Jobs at Nourish with Visa Sponsorship
Customer Success Manager roles at Nourish sit at the intersection of clinical nutrition and technology, supporting dietitians and healthcare providers through a specialized SaaS platform. Nourish has an active track record of sponsoring work visas for this function, making it a realistic target for H-1B and E-3 holders building a career in health tech.
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Get Access To All JobsAbout us
Nourish is on a mission to improve people’s health by making it easy to eat well. Nutrition-related chronic disease is the largest and most overlooked crisis in the world. Food can be medicine: working with a Registered Dietitian is one of the most effective interventions available, but <1% of eligible Americans use their covered benefits. Nourish is building an AI-native, patient-friendly healthcare system centered on nutrition that improves outcomes, lowers costs, and helps people live healthier, longer lives. We launched three years ago, are live in all 50 states, and already have thousands of dietitians and hundreds of thousands of patients on the platform. We are growing quickly, have partnered with national health insurance companies and provider groups, and have raised $115M from top-tier VCs including JP Morgan Growth Equity, Thrive Capital, Index Ventures, Y Combinator, Maverick Ventures, Box Group, Atomico, G Squared, and Pinegrove Venture Partners. Our angel investors include world-class healthcare founders from Oscar, Rightway Health, Headway, Spring Health, and Alto Pharmacy, as well as soccer star Alex Morgan and the founders from Olipop and Notion. Learn more about us here and read about our recent Series B here.
About The Role
As a Provider Partnerships Manager (PPM), you’ll be instrumental in advancing our mission to improve health outcomes by making nutrition care accessible to more patients. This is a provider-facing field role where your primary goal is to grow patient referrals to Nourish by building and nurturing relationships with healthcare providers and their teams — including primary care physicians, specialists, medical assistants, and office managers. Your impact will be felt every day: by putting patients first, championing providers as partners, and ensuring more people gain access to life-changing nutrition support. In this role, you’ll report directly to a Provider Partnerships Regional Manager and join a fast-moving, values-driven team.
Please note: This is a full-time role and you must be located in Gaithersburg, Maryland.
Key Responsibilities
In this role, you’ll take full ownership of growing your territory and building lasting provider partnerships. You’ll have both the autonomy and support to approach the work creatively and effectively, with a clear focus on driving patient impact. Core responsibilities include:
- Field Engagement: Spend ~4 days per week in the field, meeting with providers within an approximately 1-hour driving radius of your territory.
- Spotting Opportunities: Proactively research, prospect, and identify new provider partners.
- Connecting & Converting: Build trust and credibility with leads, converting them into referral partners who rely on Nourish for their patients’ nutrition care.
- Fostering Relationships: Develop authentic, long-term relationships not only with providers but also with clinic staff — including medical assistants, office managers, and administrators — ensuring the entire office is engaged in supporting patient referrals.
- Contributing to Growth: Help shape the Provider Partnerships function by refining processes, creating resources, and sharing best practices that strengthen the team.
You’ll Love This Role If
- You’re passionate about Nourish’s mission. You care deeply about improving healthcare access and believe nutrition is a vital part of the solution.
- You have a knack for building strong relationships. Building trust comes naturally to you, and you thrive on creating meaningful relationships at every level of a practice.
- You are relentlessly resourceful. You see challenges as opportunities, bringing both grit and creativity to every situation. Your resilience allows you to turn obstacles into opportunities.
- You embrace ownership. You’re self-driven, proactive, and comfortable stepping into ambiguity to figure things out, even when it means stepping outside of your comfort zone.
- You thrive in a fast-paced, dynamic environment. Change excites you - you adapt quickly and stay focused on results, while being flexible in your approach.
- You welcome coaching and feedback. You see growth as a team sport, and you’re motivated by learning and continuous improvement.
- You work with focus and intention. You know how to work hard and optimize your time, maximizing impact and driving meaningful results.
We’d Love To Hear From You If
- You have proven success in a provider-facing field sales role (pharmaceutical, medical device, or healthcare industry strongly preferred).
- You have demonstrated ability to independently build and grow a territory from the ground up with strategic ownership.
- You have a strong professional presence and the ability to influence and connect across the entire office - from physicians to medical assistants, office managers, and staff.
- You have proficiency with CRM software (Salesforce preferred) and a comfort with quickly learning new systems.
- You have exceptional communication skills (written and verbal), with strong time management and organizational abilities.
Compensation & Field-Based Benefits
- Our Compensation Philosophy
- Competitive base salary + uncapped monthly variable compensation
- Mileage & wear/tear reimbursement at IRS standard rate
- $65/month cell phone reimbursement
- $125/quarter WFH stipend (home office setup)
- Company card for field expenses (breakfasts, lunches, provider engagement, etc.)
- Comprehensive health, dental, and vision coverage
Please note: You must be legally authorized to work in the U.S. for this position.
More Information
Mission & Vision & Success
Nourish Clinical Philosophy
Values
Why Nourish Exists
How We Work
About us
Nourish is on a mission to improve people’s health by making it easy to eat well. Nutrition-related chronic disease is the largest and most overlooked crisis in the world. Food can be medicine: working with a Registered Dietitian is one of the most effective interventions available, but <1% of eligible Americans use their covered benefits. Nourish is building an AI-native, patient-friendly healthcare system centered on nutrition that improves outcomes, lowers costs, and helps people live healthier, longer lives. We launched three years ago, are live in all 50 states, and already have thousands of dietitians and hundreds of thousands of patients on the platform. We are growing quickly, have partnered with national health insurance companies and provider groups, and have raised $115M from top-tier VCs including JP Morgan Growth Equity, Thrive Capital, Index Ventures, Y Combinator, Maverick Ventures, Box Group, Atomico, G Squared, and Pinegrove Venture Partners. Our angel investors include world-class healthcare founders from Oscar, Rightway Health, Headway, Spring Health, and Alto Pharmacy, as well as soccer star Alex Morgan and the founders from Olipop and Notion. Learn more about us here and read about our recent Series B here.
About The Role
As a Provider Partnerships Manager (PPM), you’ll be instrumental in advancing our mission to improve health outcomes by making nutrition care accessible to more patients. This is a provider-facing field role where your primary goal is to grow patient referrals to Nourish by building and nurturing relationships with healthcare providers and their teams — including primary care physicians, specialists, medical assistants, and office managers. Your impact will be felt every day: by putting patients first, championing providers as partners, and ensuring more people gain access to life-changing nutrition support. In this role, you’ll report directly to a Provider Partnerships Regional Manager and join a fast-moving, values-driven team.
Please note: This is a full-time role and you must be located in Gaithersburg, Maryland.
Key Responsibilities
In this role, you’ll take full ownership of growing your territory and building lasting provider partnerships. You’ll have both the autonomy and support to approach the work creatively and effectively, with a clear focus on driving patient impact. Core responsibilities include:
- Field Engagement: Spend ~4 days per week in the field, meeting with providers within an approximately 1-hour driving radius of your territory.
- Spotting Opportunities: Proactively research, prospect, and identify new provider partners.
- Connecting & Converting: Build trust and credibility with leads, converting them into referral partners who rely on Nourish for their patients’ nutrition care.
- Fostering Relationships: Develop authentic, long-term relationships not only with providers but also with clinic staff — including medical assistants, office managers, and administrators — ensuring the entire office is engaged in supporting patient referrals.
- Contributing to Growth: Help shape the Provider Partnerships function by refining processes, creating resources, and sharing best practices that strengthen the team.
You’ll Love This Role If
- You’re passionate about Nourish’s mission. You care deeply about improving healthcare access and believe nutrition is a vital part of the solution.
- You have a knack for building strong relationships. Building trust comes naturally to you, and you thrive on creating meaningful relationships at every level of a practice.
- You are relentlessly resourceful. You see challenges as opportunities, bringing both grit and creativity to every situation. Your resilience allows you to turn obstacles into opportunities.
- You embrace ownership. You’re self-driven, proactive, and comfortable stepping into ambiguity to figure things out, even when it means stepping outside of your comfort zone.
- You thrive in a fast-paced, dynamic environment. Change excites you - you adapt quickly and stay focused on results, while being flexible in your approach.
- You welcome coaching and feedback. You see growth as a team sport, and you’re motivated by learning and continuous improvement.
- You work with focus and intention. You know how to work hard and optimize your time, maximizing impact and driving meaningful results.
We’d Love To Hear From You If
- You have proven success in a provider-facing field sales role (pharmaceutical, medical device, or healthcare industry strongly preferred).
- You have demonstrated ability to independently build and grow a territory from the ground up with strategic ownership.
- You have a strong professional presence and the ability to influence and connect across the entire office - from physicians to medical assistants, office managers, and staff.
- You have proficiency with CRM software (Salesforce preferred) and a comfort with quickly learning new systems.
- You have exceptional communication skills (written and verbal), with strong time management and organizational abilities.
Compensation & Field-Based Benefits
- Our Compensation Philosophy
- Competitive base salary + uncapped monthly variable compensation
- Mileage & wear/tear reimbursement at IRS standard rate
- $65/month cell phone reimbursement
- $125/quarter WFH stipend (home office setup)
- Company card for field expenses (breakfasts, lunches, provider engagement, etc.)
- Comprehensive health, dental, and vision coverage
Please note: You must be legally authorized to work in the U.S. for this position.
More Information
Mission & Vision & Success
Nourish Clinical Philosophy
Values
Why Nourish Exists
How We Work
See all 28+ Customer Success Manager at Nourish jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Customer Success Manager at Nourish roles.
Get Access To All JobsTips for Finding Customer Success Manager Jobs at Nourish Jobs
Frame your healthcare domain knowledge upfront
Customer Success roles at Nourish require fluency in clinical workflows and telehealth platforms. Tailor your resume to show direct experience with healthcare SaaS, EHR integrations, or nutrition-focused products before you apply.
Target open roles by specialty and region
Nourish posts Customer Success Manager positions across multiple markets. Use Migrate Mate to filter open roles by visa type and location, so you're only targeting postings where H-1B or E-3 sponsorship is actively available.
Confirm sponsorship intent before the final interview round
Ask your recruiter directly whether Nourish will initiate an H-1B transfer or file a new petition for your role. Getting clarity before an offer is extended prevents delays once you're inside the 60-day grace period.
Prepare a specialty occupation case for your credentials
USCIS evaluates Customer Success roles under the specialty occupation standard. Document that your position requires a specific degree in health informatics, business, or a related field, not just any bachelor's degree.
Understand how E-3 renewal aligns with Nourish's hiring cycle
E-3 visas require a fresh Labor Condition Application from the DOL each renewal cycle. Coordinate your two-year renewal timeline with Nourish's HR team early so LCA filing doesn't lag behind your visa expiration date.
Build a portfolio of measurable customer outcomes
Nourish prioritizes candidates who can demonstrate retention impact, onboarding efficiency, or engagement metrics with healthcare providers. Quantify outcomes from past CSM roles, since behavioral interviews at health tech companies lean heavily on data-backed examples.
Customer Success Manager at Nourish jobs are hiring across the US. Find yours.
Find Customer Success Manager at Nourish JobsFrequently Asked Questions
Does Nourish sponsor H-1B visas for Customer Success Managers?
Yes, Nourish has a history of sponsoring H-1B visas for Customer Success Manager roles. If you're transferring an existing H-1B, Nourish would file a new I-129 petition on your behalf. If you're subject to the annual cap, timing your application around the April filing window is essential. Confirm sponsorship willingness with the recruiter early in the process.
How do I apply for Customer Success Manager jobs at Nourish?
You can browse and apply for Customer Success Manager positions at Nourish directly through Migrate Mate, which filters roles by visa sponsorship type so you only see openings where H-1B or E-3 support is confirmed. Nourish regularly posts multiple CSM openings across different market segments, so checking frequently gives you the best shot at catching new listings.
Which visa types does Nourish commonly use for Customer Success Manager roles?
Nourish sponsors both H-1B and E-3 visas for Customer Success Manager positions. The E-3 is available exclusively to Australian citizens and is generally faster to process than the H-1B, with no lottery requirement. H-1B is the more common pathway for candidates from other countries, subject to the annual cap and USCIS selection process.
What qualifications does Nourish expect for a sponsored Customer Success Manager?
Nourish typically looks for candidates with experience in healthcare SaaS, telehealth platforms, or clinical tools, alongside a background in account management or customer success. A degree in health informatics, business, or a related field strengthens your specialty occupation case with USCIS. Demonstrable metrics around onboarding, retention, or provider engagement carry significant weight in the hiring process.
How do I understand the timeline for H-1B sponsorship at a company like Nourish?
If you need a new H-1B cap-subject petition, USCIS opens registration in March for an October 1 start date. If you're transferring an existing H-1B to Nourish, work can begin once USCIS receives the petition. Premium processing shortens the adjudication window to 15 business days. Build at least three to four months into your planning for a smooth transition.
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