Customer Service Jobs at Orangetheory Fitness with Visa Sponsorship
Customer Service roles at Orangetheory Fitness range from studio front-desk positions to regional support functions within a fast-growing fitness brand. Orangetheory has demonstrated a willingness to sponsor work visas for qualified candidates, including pathways suited to international professionals building careers in the U.S. fitness industry.
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Get Access To All JobsThe Orangetheory Brand is…
- All about creating fun, exciting, and rewarding experiences for our members.
- The growth of our brand is expanding rapidly across the country and around the world.
- We are looking for successful and motivated people who want to improve themselves and their career.
Are you?
- A passionate, optimistic, and detail-oriented person that can talk to anyone,
- Someone who would enjoy contributing to a world class fitness experience, or
- An individual who would go all in on an 80’s themed workout and might just drop and do a burpee for fun.
Then YOU are probably the right person for our Orangetheory® Fitness team! As a member of our Orangetheory team you can use your talents to positively affect the lives of our members and staff on a daily basis!
If you are a Health Enthusiast who would like to help us in our mission to spread More Life to our members and community, we would like to hear from YOU!
As an OTF Fitness Coach, you will be responsible for delivering scientifically predesigned workouts per session. This position requires a strong ability to coach, manage time and motivate multiple clients in a group setting. An OTF Coach must focus on a well-rounded theory of fitness, including endurance, strength, and power, using the tools given to optimize the client’s experience and results.
ESSENTIAL DUTIES & RESPONSIBILITIES
- Deliver predesigned workouts to groups of 24 clients.
- Energize and motivate clients throughout the sessions.
- Build OTF attendance and retaining current clientele.
- Ensure safety of participants in regard to heart rate and exercise technique.
- Modify specific exercises to accommodate various skill levels.
- Attend monthly fitness staff meetings and required educational presentations.
- Handle member concerns when applicable.
- Assist sales associates, when needed, with OTF studio tours and sales.
- Provide routine cleaning and functionality of fitness facility and equipment.
- Ability to safely lift, push or pull up to 40lbs of fitness equipment.
JOB QUALIFICATIONS
- 1+ years of experience teaching groups or personal training in the fitness industry.
- Intermediate knowledge of exercise technique, physiology, and body mechanics.
- Bachelor’s degree in an Exercise Science related field of study preferred.
- Must hold a current fitness certification from an OTF approved education entity as followed; ACE (American Council on Exercise), ACSM (American College of Sports Medicine), NASM (National Academy of Sports Medicine), NSCA (National Strength & Conditioning Association), ISSA CPT and AFAA GFI are also accepted with an NCCPT exam.
- Must hold current CPR/AED certification.
- Excellent communication and customer service skills.
- Positive, motivating professional with a proven ability to lead clients at all fitness levels.
The Orangetheory Brand is…
- All about creating fun, exciting, and rewarding experiences for our members.
- The growth of our brand is expanding rapidly across the country and around the world.
- We are looking for successful and motivated people who want to improve themselves and their career.
Are you?
- A passionate, optimistic, and detail-oriented person that can talk to anyone,
- Someone who would enjoy contributing to a world class fitness experience, or
- An individual who would go all in on an 80’s themed workout and might just drop and do a burpee for fun.
Then YOU are probably the right person for our Orangetheory® Fitness team! As a member of our Orangetheory team you can use your talents to positively affect the lives of our members and staff on a daily basis!
If you are a Health Enthusiast who would like to help us in our mission to spread More Life to our members and community, we would like to hear from YOU!
As an OTF Fitness Coach, you will be responsible for delivering scientifically predesigned workouts per session. This position requires a strong ability to coach, manage time and motivate multiple clients in a group setting. An OTF Coach must focus on a well-rounded theory of fitness, including endurance, strength, and power, using the tools given to optimize the client’s experience and results.
ESSENTIAL DUTIES & RESPONSIBILITIES
- Deliver predesigned workouts to groups of 24 clients.
- Energize and motivate clients throughout the sessions.
- Build OTF attendance and retaining current clientele.
- Ensure safety of participants in regard to heart rate and exercise technique.
- Modify specific exercises to accommodate various skill levels.
- Attend monthly fitness staff meetings and required educational presentations.
- Handle member concerns when applicable.
- Assist sales associates, when needed, with OTF studio tours and sales.
- Provide routine cleaning and functionality of fitness facility and equipment.
- Ability to safely lift, push or pull up to 40lbs of fitness equipment.
JOB QUALIFICATIONS
- 1+ years of experience teaching groups or personal training in the fitness industry.
- Intermediate knowledge of exercise technique, physiology, and body mechanics.
- Bachelor’s degree in an Exercise Science related field of study preferred.
- Must hold a current fitness certification from an OTF approved education entity as followed; ACE (American Council on Exercise), ACSM (American College of Sports Medicine), NASM (National Academy of Sports Medicine), NSCA (National Strength & Conditioning Association), ISSA CPT and AFAA GFI are also accepted with an NCCPT exam.
- Must hold current CPR/AED certification.
- Excellent communication and customer service skills.
- Positive, motivating professional with a proven ability to lead clients at all fitness levels.
See all 287+ Customer Service at Orangetheory Fitness jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Customer Service at Orangetheory Fitness roles.
Get Access To All JobsTips for Finding Customer Service Jobs at Orangetheory Fitness Jobs
Frame Your Fitness Industry Service Experience
Customer Service roles at Orangetheory compete heavily on member retention and upselling fitness packages. Document experience with membership renewals, fitness class bookings, or point-of-sale systems in your resume to signal direct operational fit before applying.
Target Studio Locations With Consistent Openings
Orangetheory operates hundreds of franchise and corporate-owned studios, and hiring authority can differ between them. Focus applications on corporate-owned locations, which are more likely to have established HR processes for initiating visa sponsorship paperwork through USCIS.
Raise Sponsorship Early in Recruiter Conversations
Franchise studios may not know their own sponsorship eligibility. Ask specifically whether the hiring location is corporate-owned and whether their HR team has filed work authorization petitions before, so you avoid advancing through interviews only to hit a sponsorship roadblock.
Align Your OPT Timeline With Studio Hiring Cycles
Orangetheory studios tend to ramp up hiring around January and late summer when membership demand spikes. If you're on F-1 OPT, time your applications so your remaining authorization period comfortably covers the onboarding window, since USCIS cap-gap rules only apply to H-1B transitions.
Use Migrate Mate to Surface Sponsorship-Verified Openings
Not every Orangetheory Customer Service listing specifies visa support. Use Migrate Mate to filter for roles at Orangetheory that are verified against sponsorship history, so you apply only where a credible pathway exists rather than guessing from a generic job board.
Prepare for PERM-Based Sponsorship Timelines in Advance
If Orangetheory pursues an EB-2 or EB-3 Green Card pathway for your Customer Service role, the DOL PERM labor certification process typically adds 12 to 18 months before your I-140 petition can be filed. Negotiate your start date and status bridge accordingly.
Customer Service at Orangetheory Fitness jobs are hiring across the US. Find yours.
Find Customer Service at Orangetheory Fitness JobsFrequently Asked Questions
Does Orangetheory Fitness sponsor H-1B visas for Customer Service roles?
Orangetheory Fitness does not commonly sponsor H-1B visas for Customer Service positions. H-1B classification requires the role to qualify as a specialty occupation, which most front-line Customer Service jobs do not meet under USCIS standards. Sponsorship for this function at Orangetheory more typically occurs through employment-based Green Card pathways or F-1 OPT arrangements.
How do I apply for Customer Service jobs at Orangetheory Fitness?
Applications go through Orangetheory's careers portal, where listings are separated by corporate and franchise studio. For visa sponsorship purposes, prioritize corporate-owned studio roles since franchise operators manage hiring independently and may not have the infrastructure to initiate work authorization. Migrate Mate filters Orangetheory listings by sponsorship history so you can identify the right openings faster.
Which visa types does Orangetheory Fitness commonly use for Customer Service roles?
Orangetheory's Customer Service sponsorship activity centers on F-1 OPT, F-1 CPT, TN visas for qualifying Canadian and Mexican nationals, and employment-based Green Card categories EB-2 and EB-3. TN classification can work for eligible roles such as management trainees with relevant degrees. OPT and CPT are the most accessible entry points for international students already in the U.S.
What qualifications does Orangetheory Fitness expect for Customer Service positions?
Most Customer Service roles at Orangetheory require demonstrated experience in membership sales, client retention, or fitness studio operations. Familiarity with scheduling software, point-of-sale systems, and an ability to communicate fitness programming to members is valued. For visa-sponsored hires, having a completed or in-progress degree in business, hospitality, or a related field strengthens both your candidacy and any future sponsorship case.
How long does the sponsorship process take for a Customer Service role at Orangetheory Fitness?
Timeline depends heavily on the visa category. F-1 OPT authorization through USCIS takes 90 days or more to process, so apply well before your program end date. TN status for Canadians can be granted at the border same-day. EB-2 or EB-3 Green Card sponsorship through the DOL PERM process typically spans 18 months or more before the priority date becomes current.
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