Otter Visa Sponsorship Jobs USA
Otter is a technology and software company with a consistent record of sponsoring H-1B visa and Green Card visas for skilled workers. For international candidates in tech, Otter represents a legitimate sponsorship path with demonstrated commitment to hiring across immigration status.
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Get Access To All JobsWho we are
In the past, to be a successful restaurateur, you simply had to have a passion for food and a passion for people - but to succeed as a digital restaurateur you also need to have a passion for technology. We believe in the joy of serving others, and that's why we created Otter – to help restaurateurs succeed in online food delivery. Restaurants around the world, both large and small, including Chick-fil-A, Ben & Jerry’s, KFC, and Eataly trust our software to power their delivery business. We increase sales, reduce order issues, and decrease delivery headaches.
What you’ll do
As a Enterprise Customer Success Manager, you’ll lead a portfolio of global enterprise accounts, driving real business outcomes through strategic partnership, data-driven insights, and deep product knowledge. You'll act as a trusted advisor, helping our most important customers thrive in the ever-evolving world of online ordering and restaurant tech.
- Drive Revenue & Retention: Own the full customer lifecycle across a portfolio of large enterprise accounts — focused on retention, expansion, and profitability.
- Strategic Partnership: Act as a long-term, trusted advisor to our top customers, identifying new opportunities to grow the relationship over time.
- Industry Expertise: Leverage your knowledge of food & beverage, online delivery, or restaurant-tech to offer credible, relevant insights and solutions.
- Commercial Impact: Use data, product expertise, and business acumen to drive upsell and cross-sell opportunities with charisma and clarity.
- Problem Solving: Understand restaurant operations and financials to help solve complex business challenges and deliver tangible value.
- Customer Advocacy: Track performance metrics, guide product improvements, and serve as a product expert on key sales and strategy calls.
- Relationship Management: Develop strong, authentic relationships with stakeholders, effectively de-escalate tough issues, and negotiate to positive outcomes.
What we’re looking for
- 5+ years of experience in Customer Success, Enterprise Account Management, or Strategic Consulting.
- Proven success managing complex, high-value customer relationships at the enterprise level.
- Strong understanding of restaurant operations, hospitality tech, or food delivery ecosystems.
- Exceptional communication, stakeholder management, and relationship-building skills.
- Data-driven mindset with the ability to translate metrics into business impact.
- Experience navigating product conversations and influencing cross-functional teams.
Why join us
- Demand for online food delivery is growing really fast! In the last 5 years, just in the US, the overall market has expanded 10X from $10B to $100B, and could expand to $500bn - $1T by 2030.
- Changing the restaurant industry: You’ll be part of a team that helps restaurants succeed in online food delivery.
- Collaborative environment: You will receive support and guidance from experienced colleagues and managers, helping you to learn, grow and achieve your goals, and you’ll work closely with other teams to ensure our customer’s success.
What else you need to know
This role is based in our Los Angeles office location. As a company driven by innovation and continuous change, close collaboration is essential. We’re constantly reimagining our industry, creating new products, and refining our processes, and we do our best work together. That’s why all of our office-based teams work onsite, five days a week.
The base salary range for this role is $80,000 - $95,000 per year.
Actual compensation will be determined on an individual basis and may vary depending on experience, skills, and qualifications.
Base salary is just one part of your total rewards package. You may also be eligible for equity awards and an annual performance-based bonus.
Benefits Summary (USA Full-Time Exempt Employees):
- Medical, dental, and vision insurance (multiple plans, incl. HSA options).
- Company-paid life and disability insurance (short- and long-term).
- Voluntary insurance: accident, critical illness, hospital indemnity.
- Optional supplemental life insurance for self, spouse, and children.
- Pet insurance discount.
- 401(k).
- Health Savings Account (HSA).
- Flexible Spending Accounts (Healthcare, Dependent Care, Commuter).
- Time Off policies:
-
- Discretionary vacation days
- 8 paid holidays per year
- Paid sick time
- Paid Bereavement leave
- Paid Parental Leave
Benefits are subject to change at the company's discretion.
Atoms accepts applications on an ongoing basis.
Ready to join us as we serve those who serve others?
LI-Onsite
Who we are
In the past, to be a successful restaurateur, you simply had to have a passion for food and a passion for people - but to succeed as a digital restaurateur you also need to have a passion for technology. We believe in the joy of serving others, and that's why we created Otter – to help restaurateurs succeed in online food delivery. Restaurants around the world, both large and small, including Chick-fil-A, Ben & Jerry’s, KFC, and Eataly trust our software to power their delivery business. We increase sales, reduce order issues, and decrease delivery headaches.
What you’ll do
As a Enterprise Customer Success Manager, you’ll lead a portfolio of global enterprise accounts, driving real business outcomes through strategic partnership, data-driven insights, and deep product knowledge. You'll act as a trusted advisor, helping our most important customers thrive in the ever-evolving world of online ordering and restaurant tech.
- Drive Revenue & Retention: Own the full customer lifecycle across a portfolio of large enterprise accounts — focused on retention, expansion, and profitability.
- Strategic Partnership: Act as a long-term, trusted advisor to our top customers, identifying new opportunities to grow the relationship over time.
- Industry Expertise: Leverage your knowledge of food & beverage, online delivery, or restaurant-tech to offer credible, relevant insights and solutions.
- Commercial Impact: Use data, product expertise, and business acumen to drive upsell and cross-sell opportunities with charisma and clarity.
- Problem Solving: Understand restaurant operations and financials to help solve complex business challenges and deliver tangible value.
- Customer Advocacy: Track performance metrics, guide product improvements, and serve as a product expert on key sales and strategy calls.
- Relationship Management: Develop strong, authentic relationships with stakeholders, effectively de-escalate tough issues, and negotiate to positive outcomes.
What we’re looking for
- 5+ years of experience in Customer Success, Enterprise Account Management, or Strategic Consulting.
- Proven success managing complex, high-value customer relationships at the enterprise level.
- Strong understanding of restaurant operations, hospitality tech, or food delivery ecosystems.
- Exceptional communication, stakeholder management, and relationship-building skills.
- Data-driven mindset with the ability to translate metrics into business impact.
- Experience navigating product conversations and influencing cross-functional teams.
Why join us
- Demand for online food delivery is growing really fast! In the last 5 years, just in the US, the overall market has expanded 10X from $10B to $100B, and could expand to $500bn - $1T by 2030.
- Changing the restaurant industry: You’ll be part of a team that helps restaurants succeed in online food delivery.
- Collaborative environment: You will receive support and guidance from experienced colleagues and managers, helping you to learn, grow and achieve your goals, and you’ll work closely with other teams to ensure our customer’s success.
What else you need to know
This role is based in our Los Angeles office location. As a company driven by innovation and continuous change, close collaboration is essential. We’re constantly reimagining our industry, creating new products, and refining our processes, and we do our best work together. That’s why all of our office-based teams work onsite, five days a week.
The base salary range for this role is $80,000 - $95,000 per year.
Actual compensation will be determined on an individual basis and may vary depending on experience, skills, and qualifications.
Base salary is just one part of your total rewards package. You may also be eligible for equity awards and an annual performance-based bonus.
Benefits Summary (USA Full-Time Exempt Employees):
- Medical, dental, and vision insurance (multiple plans, incl. HSA options).
- Company-paid life and disability insurance (short- and long-term).
- Voluntary insurance: accident, critical illness, hospital indemnity.
- Optional supplemental life insurance for self, spouse, and children.
- Pet insurance discount.
- 401(k).
- Health Savings Account (HSA).
- Flexible Spending Accounts (Healthcare, Dependent Care, Commuter).
- Time Off policies:
-
- Discretionary vacation days
- 8 paid holidays per year
- Paid sick time
- Paid Bereavement leave
- Paid Parental Leave
Benefits are subject to change at the company's discretion.
Atoms accepts applications on an ongoing basis.
Ready to join us as we serve those who serve others?
LI-Onsite
Job Roles at Otter
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Get Access To All JobsTips for Finding Otter Visa Sponsorship Jobs USA
Target roles that align with H-1B specialty occupations
Otter's sponsorship activity is concentrated in technology and software, meaning engineering, product, and data roles are your strongest bet. Focus your application on positions where a specialized degree is clearly required, not just preferred.
Understand Otter's Green Card track record
Otter has sponsored both EB-2 and EB-3 Green Cards, which signals long-term investment in international employees. If permanent residency matters to you, ask about sponsorship pathways during your interviews with the recruiting team.
Apply early in the hiring cycle ahead of H-1B deadlines
H-1B cap season runs from April through June. Otter needs time to prepare filings, so applying in the months prior gives both sides room to move through interviews and offers before critical deadlines hit.
Highlight the specific technical skills Otter's engineering teams need
Technology employers like Otter sponsor visas when the role demands specialized expertise. Tailor your resume to reflect depth in the exact tools and systems the job description mentions, generic applications rarely clear sponsorship review.
Search for verified sponsorship opportunities on Migrate Mate
Not every job listing makes sponsorship eligibility clear. Migrate Mate surfaces verified sponsors so you can filter by real sponsorship history, making it easier to find Otter openings confirmed to support international candidates.
Come prepared to discuss your visa timeline in interviews
Active sponsors in the technology sector expect candidates to know their own status. Before interviewing at Otter, be ready to clearly explain your current visa situation, work authorization dates, and what sponsorship you need.
Frequently Asked Questions
Does Otter sponsor H-1B visas?
Yes, Otter sponsors H-1B visas and has an active track record of doing so across its technology and software teams. The majority of its sponsorship activity is H-1B, making it one of the more consistent sponsors in its space for skilled international workers in specialty occupation roles.
What visa types does Otter sponsor?
Otter sponsors both H-1B nonimmigrant visas and employment-based Green Cards under the EB-2 and EB-3 categories. H-1B is the primary pathway for initial work authorization, while the Green Card sponsorships indicate that Otter supports longer-term immigration journeys for at least some of its international employees.
Which roles at Otter are most likely to receive visa sponsorship?
Sponsorship at technology companies like Otter is most common in software engineering, product development, data science, and machine learning roles, positions that require specialized degrees and technical expertise. These are the areas most likely to qualify as specialty occupations under H-1B rules and attract employer-sponsored Green Card filings.
How do I find open jobs at Otter that offer visa sponsorship?
Migrate Mate is the most reliable way to find Otter roles that are open to sponsoring international candidates. Rather than sorting through listings that don't disclose sponsorship eligibility, Migrate Mate lets you filter specifically for verified sponsors in tech, so you can apply with confidence knowing the employer has a real sponsorship history.
How do I improve my chances of getting sponsored by Otter?
Apply to roles that directly match your degree and technical background, since H-1B approval depends on the job qualifying as a specialty occupation. Be transparent about your visa needs early in the process, research Otter's product and engineering focus before interviews, and make sure your application reflects the specific skills listed in the job description rather than a general tech resume.