Pendo Visa Sponsorship USA
Pendo is a product analytics and digital adoption platform known for helping software teams understand and guide user behavior. The company operates in the Technology and Software space and has demonstrated a willingness to sponsor permanent residency pathways, making it a notable option for international professionals pursuing long-term U.S. career stability.
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INTRODUCTION
Pendo is looking for an Account Director to drive net-new revenue growth and retention within the Mid-Market segment of our Commercial Sales organization. This role is ideal for a motivated, strategic seller who thrives in a full-cycle, quota-carrying environment.
In this position, you will identify and close new revenue opportunities, manage and grow a portfolio of existing accounts, and expand relationships within those accounts. On a day-to-day basis, you will balance proactive prospecting across both new and existing customers while driving upsell and renewal opportunities.
This full-cycle approach enables Pendo to accelerate growth while ensuring customers maximize the value of our products. You can expect to partner with internal teams - including Customer Success, Finance, Legal, and Leadership - to ensure smooth deal execution and long-term customer adoption, product growth, and overall success. If you are a consultative seller who loves working in a customer-first environment, we'd love to hear from you.
ROLE RESPONSIBILITIES:
- Prospect, Land & Expand: Identify and engage new accounts and stakeholders to drive net-new revenue, growing Pendo's existing footprint.
- Drive Product-Led Deals from Start to Finish: Own the full sales cycle, from prospecting and solution presentations to quoting, negotiation, and closing.
- Manage Renewals & Expansion: Leverage customer data, contracts, and business goals to drive renewals, retention, and upsell opportunities.
- Strategic Account Planning: Conduct regular account reviews to align with customer goals and identify growth opportunities.
- Cross-Functional Collaboration: Work with technical, product, customer success, professional services, and marketing teams. Tackle challenges and provide custom solutions collaboratively.
- Pipeline & Forecast Management: Maintain a healthy pipeline with accurate forecasts, providing leadership with timely updates and achieving against quota targets.
- Prospect/Customer Advocacy: Build strong executive relationships, address challenges proactively, and ensure strong partnership with prospects and clients.
- Develop Product Expertise: Build deep knowledge of Pendo's products to serve as a trusted advisor to your accounts.
MINIMUM QUALIFICATIONS:
- 5+ years of experience in B2B SaaS or complex technology sales in a full-cycle, quota-carrying role spanning Account Executive/Account Director and Account Management responsibilities.
- Proven success driving new business and account expansion within the Mid-Market segment.
- Demonstrated ability to build and maintain executive-level relationships across technical and business stakeholders.
- Strong negotiation and deal management skills, including structuring multi-year agreements.
- Consistent track record of meeting or exceeding revenue targets in product-led, subscription-based sales environments.
- Skilled in prospecting, pipeline management and forecasting, with proficiency in CRM tools (e.g., Salesforce, Clari).
- Bachelor's degree or equivalent professional experience.
PREFERRED QUALIFICATIONS:
- An entrepreneurial mindset, with the ability to drive creative prospecting strategies and problem-solve with a growth mentality.
- Exceptional interpersonal and executive communication skills.
- Commitment to deepening prospect and customer relationships, driving production adoption and value.
- Continuous learner who refines sales skills to adapt in a dynamic market.
- Willingness to adopt AI and leverage AI tools as we expand our AI capabilities as a company and team.
PENDO DESCRIPTION:
Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers - a simple way to understand and attack what truly drives product success. Our mission is to improve society's experience with software.
Come join one of the fastest-growing startups, supported by best-in-class institutions like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech. You will gain experience in a diverse and exciting set of technologies and clients and have a real impact on Pendo's future. Our culture is passionate, dynamic, and fun.
EEOC
We are an equal opportunity employer and believe having diverse teams where everyone brings their whole self to Pendo is key to our success. We welcome all people of different backgrounds, experiences, abilities and perspectives.
Accessibility
Pendo is committed to working with, and providing access and reasonable accommodation to, applicants with mental and/or physical disabilities. If you think you may require an accommodation for any part of the recruitment process, please send a request to: accommodation@pendo.io. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.
COMPENSATION
Our salary ranges are based on paying competitively for our size and industry, and are one part of many compensation, benefits and other reward opportunities we provide.
The expected range for this role in Raleigh, North Carolina is $180,000 - $250,000 OTE (50/50 split).
Individual pay rate decisions, including offers made within and over the expected salary range, are based on a number of factors, including qualifications for the role, experience level, skillset, and balancing internal equity relative to peers at the company.

INTRODUCTION
Pendo is looking for an Account Director to drive net-new revenue growth and retention within the Mid-Market segment of our Commercial Sales organization. This role is ideal for a motivated, strategic seller who thrives in a full-cycle, quota-carrying environment.
In this position, you will identify and close new revenue opportunities, manage and grow a portfolio of existing accounts, and expand relationships within those accounts. On a day-to-day basis, you will balance proactive prospecting across both new and existing customers while driving upsell and renewal opportunities.
This full-cycle approach enables Pendo to accelerate growth while ensuring customers maximize the value of our products. You can expect to partner with internal teams - including Customer Success, Finance, Legal, and Leadership - to ensure smooth deal execution and long-term customer adoption, product growth, and overall success. If you are a consultative seller who loves working in a customer-first environment, we'd love to hear from you.
ROLE RESPONSIBILITIES:
- Prospect, Land & Expand: Identify and engage new accounts and stakeholders to drive net-new revenue, growing Pendo's existing footprint.
- Drive Product-Led Deals from Start to Finish: Own the full sales cycle, from prospecting and solution presentations to quoting, negotiation, and closing.
- Manage Renewals & Expansion: Leverage customer data, contracts, and business goals to drive renewals, retention, and upsell opportunities.
- Strategic Account Planning: Conduct regular account reviews to align with customer goals and identify growth opportunities.
- Cross-Functional Collaboration: Work with technical, product, customer success, professional services, and marketing teams. Tackle challenges and provide custom solutions collaboratively.
- Pipeline & Forecast Management: Maintain a healthy pipeline with accurate forecasts, providing leadership with timely updates and achieving against quota targets.
- Prospect/Customer Advocacy: Build strong executive relationships, address challenges proactively, and ensure strong partnership with prospects and clients.
- Develop Product Expertise: Build deep knowledge of Pendo's products to serve as a trusted advisor to your accounts.
MINIMUM QUALIFICATIONS:
- 5+ years of experience in B2B SaaS or complex technology sales in a full-cycle, quota-carrying role spanning Account Executive/Account Director and Account Management responsibilities.
- Proven success driving new business and account expansion within the Mid-Market segment.
- Demonstrated ability to build and maintain executive-level relationships across technical and business stakeholders.
- Strong negotiation and deal management skills, including structuring multi-year agreements.
- Consistent track record of meeting or exceeding revenue targets in product-led, subscription-based sales environments.
- Skilled in prospecting, pipeline management and forecasting, with proficiency in CRM tools (e.g., Salesforce, Clari).
- Bachelor's degree or equivalent professional experience.
PREFERRED QUALIFICATIONS:
- An entrepreneurial mindset, with the ability to drive creative prospecting strategies and problem-solve with a growth mentality.
- Exceptional interpersonal and executive communication skills.
- Commitment to deepening prospect and customer relationships, driving production adoption and value.
- Continuous learner who refines sales skills to adapt in a dynamic market.
- Willingness to adopt AI and leverage AI tools as we expand our AI capabilities as a company and team.
PENDO DESCRIPTION:
Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers - a simple way to understand and attack what truly drives product success. Our mission is to improve society's experience with software.
Come join one of the fastest-growing startups, supported by best-in-class institutions like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech. You will gain experience in a diverse and exciting set of technologies and clients and have a real impact on Pendo's future. Our culture is passionate, dynamic, and fun.
EEOC
We are an equal opportunity employer and believe having diverse teams where everyone brings their whole self to Pendo is key to our success. We welcome all people of different backgrounds, experiences, abilities and perspectives.
Accessibility
Pendo is committed to working with, and providing access and reasonable accommodation to, applicants with mental and/or physical disabilities. If you think you may require an accommodation for any part of the recruitment process, please send a request to: accommodation@pendo.io. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.
COMPENSATION
Our salary ranges are based on paying competitively for our size and industry, and are one part of many compensation, benefits and other reward opportunities we provide.
The expected range for this role in Raleigh, North Carolina is $180,000 - $250,000 OTE (50/50 split).
Individual pay rate decisions, including offers made within and over the expected salary range, are based on a number of factors, including qualifications for the role, experience level, skillset, and balancing internal equity relative to peers at the company.
Job Roles at Pendo Companies
How to Get Visa Sponsorship in Pendo Visa Sponsorship USA
Target product and engineering roles first
Pendo's core business is built around product analytics and software development, so roles in product management, engineering, and data science align most closely with the visa sponsorship pathways the company has historically pursued.
Understand that Pendo sponsors Green Card pathways
Pendo's sponsorship activity skews toward permanent residency rather than temporary work visas. If you're already authorized to work in the U.S. and seeking long-term sponsorship, this makes Pendo a stronger target than companies focused only on H-1B filing.
Align your application to Pendo's product-led growth mission
Pendo competes in a specialized SaaS niche. Demonstrating familiarity with product-led growth strategies, user onboarding tools, or digital adoption concepts will make your application more compelling to hiring managers evaluating sponsored candidates.
Look for roles with defined sponsorship language in the job post
Not every open role at a technology company comes with sponsorship. When browsing Pendo listings, prioritize postings that explicitly mention visa support. Migrate Mate surfaces verified sponsors so you can filter by real sponsorship history rather than guessing.
Consider EB-2 eligibility if you hold an advanced degree
Pendo has sponsored EB-2 Green Cards, which require at least a master's degree or equivalent in a relevant field. If your background qualifies, lead with your advanced credentials when applying to roles in software, data, or product disciplines.
Be prepared for a multi-stage interview process
Pendo typically runs structured hiring processes common in B2B SaaS companies, including technical screens, product case studies, and cross-functional interviews. Researching the company's platform and customer use cases before each stage can meaningfully strengthen your candidacy.
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Get Access To All JobsFrequently Asked Questions
Does Pendo sponsor H-1B visas?
Based on available sponsorship data, Pendo's recent visa activity has been concentrated in Green Card sponsorship rather than H-1B filings. If you're seeking H-1B sponsorship specifically, it's worth confirming directly with Pendo's recruiting team, as sponsorship decisions can vary by role, department, and business need at any given time.
What visa types does Pendo sponsor?
Pendo has sponsored employment-based Green Card categories including EB-2 and EB-3, which support permanent residency for professionals in specialty occupations and skilled roles. These pathways are typically pursued after a candidate is already employed. If you're looking for initial work authorization, clarify sponsorship scope early in the recruiting process.
Which departments or roles at Pendo are most likely to receive visa sponsorship?
Given Pendo's focus on product analytics and digital adoption software, roles in software engineering, product management, data science, and technical customer success are most closely aligned with the skill sets the company actively recruits. Sponsored positions tend to require specialized expertise that matches Pendo's core platform capabilities.
How do I find open visa-sponsored jobs at Pendo?
The most reliable way to find Pendo roles that include visa sponsorship is to use Migrate Mate, which tracks verified sponsoring employers and filters job listings by sponsorship history. This saves you from applying to roles where sponsorship is ambiguous, and lets you focus on positions where Pendo has an established track record of supporting international candidates.
How do I approach the application process at Pendo as an international candidate?
Start by identifying roles that match your technical background in software, product, or data. Be upfront about your visa status early in the process so the recruiting team can confirm sponsorship availability for that specific role. Familiarizing yourself with Pendo's product suite and the B2B SaaS space before interviews will strengthen your candidacy alongside your sponsorship conversation.
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