Operations Jobs at Scale AI with Visa Sponsorship
Scale AI hires Operations professionals to support the infrastructure behind its data and AI products, from workforce coordination to process improvement. The company has a track record of sponsoring work visas across multiple categories for this function, making it a realistic target for international candidates with the right background.
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Get Access To All JobsINTRODUCTION
The Head of Legal Operations and Chief of Staff acts as the primary strategic partner to the General Counsel, ensuring the department’s operational goals are in lockstep with the company’s broader vision. This role is responsible for turning the Legal & Governance, Risk, and Compliance (GRC) team into a high-performing business unit–providing the processes, technology, and data insights necessary to enable a 30+-person global team. You will lead a 2-person Legal Operations team, focusing on high-level strategy and enabling your team to lead their respective workstreams with high degrees of autonomy and accountability.
ROLE AND RESPONSIBILITIES
You will:
-
Strategic Partnership (Chief of Staff): Partner with the GC and Legal Leadership (Commercial, Corporate, Litigation, Product, GRC, and Public Sector) to define and execute long-term strategy. Own operational planning cycles, including the OKR process, roadmap development, and All-Hands meetings, to ensure cross-functional alignment and maximize the team’s impact.
-
Team Leadership & Mentorship: Manage and mentor the Contracts Manager and Legal Program Manager, empowering them to lead their functional areas with high autonomy. Provide mentorship on a dotted-line basis to subject matter experts (e.g., Corporate Paralegal, Privacy Program Manager), ensuring process consistency and high-standard workstreams across the broader Legal & GRC organization.
-
Success Management: Design and own the reporting framework for tracking departmental success. Oversee the development of automated dashboards that provide real-time progress against goals, utilizing AI to synthesize data into actionable insights for the GC and Legal Leadership Team.
-
Legal Finance & Vendor Strategy: Manage the global Legal budget, forecasting, and accruals. While partnering with the Procurement team for general needs, you will directly lead the strategy for Legal-specific vendors, including outside counsel and legal tech providers. Drive outside counsel management strategy, emphasizing data-driven performance reviews and the negotiation of arrangements that optimize litigation and specialty matter spend.
-
Process & Technology: Maintain and optimize a world-class Legal & GRC tech stack (e.g., CLM, e-billing, and litigation tools). Drive business velocity by designing streamlined intake and triage systems for Product and Engineering teams and implementing practical, automated workflow solutions.
-
Risk & Litigation Operations: Direct the litigation technology strategy, including the legal hold lifecycle and e-discovery workflows, to ensure defensible compliance in partnership with IT and Security. Develop and maintain strategic risk registers that provide the GC, Legal Leadership, and executive leadership with a clear, data-driven view of the company’s risk landscape.
BASIC QUALIFICATIONS
-
10+ years of professional experience, with a solid background in Legal Operations, Strategy, or Management Consulting in a high-growth environment.
-
Bachelor’s degree required. An Engineering degree, MBA, or JD is a significant plus.
-
Practical experience with legal technology (e.g., Ironclad, Brightflag) and a curiosity for how AI/automation can solve routine legal hurdles. Familiarity with litigation-specific tools (e.g., Logikcull, Relativity, or specialized legal hold software) is highly preferred.
-
Ability to design and maintain strategic risk registers and financial models. You can translate raw data from various workstreams into a cohesive risk landscape (e.g., impact vs. likelihood heatmaps) that informs executive decision-making. Partner with the GC and Legal Leadership to model potential exposure, manage entity-related risks, and inform corporate reserves.
-
A pragmatic, "get it done" attitude. You can navigate ambiguity, represent the GC in executive forums, and prioritize the tasks that provide the most value to the department.
-
Exceptional ability to translate operational data into clear, concise updates for the GC and executive leadership.
PREFERRED QUALIFICATIONS
Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. Scale employees in eligible roles are also granted equity-based compensation, subject to Board of Director approval. Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant. You’ll also receive benefits including, but not limited to: Comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend.
LOCATION
Please reference the job posting's subtitle for where this position will be located. For pay transparency purposes, the base salary range for this full-time position in the locations of San Francisco, New York, Seattle is: $180,600—$225,750 USD.
About us:
At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Cisco, DLA Piper, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications.
We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status.
We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's Know Your Rights poster for additional information.
We comply with the United States Department of Labor's Pay Transparency provision.
PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants.
PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.
INTRODUCTION
The Head of Legal Operations and Chief of Staff acts as the primary strategic partner to the General Counsel, ensuring the department’s operational goals are in lockstep with the company’s broader vision. This role is responsible for turning the Legal & Governance, Risk, and Compliance (GRC) team into a high-performing business unit–providing the processes, technology, and data insights necessary to enable a 30+-person global team. You will lead a 2-person Legal Operations team, focusing on high-level strategy and enabling your team to lead their respective workstreams with high degrees of autonomy and accountability.
ROLE AND RESPONSIBILITIES
You will:
-
Strategic Partnership (Chief of Staff): Partner with the GC and Legal Leadership (Commercial, Corporate, Litigation, Product, GRC, and Public Sector) to define and execute long-term strategy. Own operational planning cycles, including the OKR process, roadmap development, and All-Hands meetings, to ensure cross-functional alignment and maximize the team’s impact.
-
Team Leadership & Mentorship: Manage and mentor the Contracts Manager and Legal Program Manager, empowering them to lead their functional areas with high autonomy. Provide mentorship on a dotted-line basis to subject matter experts (e.g., Corporate Paralegal, Privacy Program Manager), ensuring process consistency and high-standard workstreams across the broader Legal & GRC organization.
-
Success Management: Design and own the reporting framework for tracking departmental success. Oversee the development of automated dashboards that provide real-time progress against goals, utilizing AI to synthesize data into actionable insights for the GC and Legal Leadership Team.
-
Legal Finance & Vendor Strategy: Manage the global Legal budget, forecasting, and accruals. While partnering with the Procurement team for general needs, you will directly lead the strategy for Legal-specific vendors, including outside counsel and legal tech providers. Drive outside counsel management strategy, emphasizing data-driven performance reviews and the negotiation of arrangements that optimize litigation and specialty matter spend.
-
Process & Technology: Maintain and optimize a world-class Legal & GRC tech stack (e.g., CLM, e-billing, and litigation tools). Drive business velocity by designing streamlined intake and triage systems for Product and Engineering teams and implementing practical, automated workflow solutions.
-
Risk & Litigation Operations: Direct the litigation technology strategy, including the legal hold lifecycle and e-discovery workflows, to ensure defensible compliance in partnership with IT and Security. Develop and maintain strategic risk registers that provide the GC, Legal Leadership, and executive leadership with a clear, data-driven view of the company’s risk landscape.
BASIC QUALIFICATIONS
-
10+ years of professional experience, with a solid background in Legal Operations, Strategy, or Management Consulting in a high-growth environment.
-
Bachelor’s degree required. An Engineering degree, MBA, or JD is a significant plus.
-
Practical experience with legal technology (e.g., Ironclad, Brightflag) and a curiosity for how AI/automation can solve routine legal hurdles. Familiarity with litigation-specific tools (e.g., Logikcull, Relativity, or specialized legal hold software) is highly preferred.
-
Ability to design and maintain strategic risk registers and financial models. You can translate raw data from various workstreams into a cohesive risk landscape (e.g., impact vs. likelihood heatmaps) that informs executive decision-making. Partner with the GC and Legal Leadership to model potential exposure, manage entity-related risks, and inform corporate reserves.
-
A pragmatic, "get it done" attitude. You can navigate ambiguity, represent the GC in executive forums, and prioritize the tasks that provide the most value to the department.
-
Exceptional ability to translate operational data into clear, concise updates for the GC and executive leadership.
PREFERRED QUALIFICATIONS
Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. Scale employees in eligible roles are also granted equity-based compensation, subject to Board of Director approval. Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant. You’ll also receive benefits including, but not limited to: Comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend.
LOCATION
Please reference the job posting's subtitle for where this position will be located. For pay transparency purposes, the base salary range for this full-time position in the locations of San Francisco, New York, Seattle is: $180,600—$225,750 USD.
About us:
At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Cisco, DLA Piper, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications.
We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status.
We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's Know Your Rights poster for additional information.
We comply with the United States Department of Labor's Pay Transparency provision.
PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants.
PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.
See all 22+ Operations at Scale AI jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Operations at Scale AI roles.
Get Access To All JobsTips for Finding Operations Jobs at Scale AI Jobs
Tailor your resume to Scale AI's workflow
Scale AI's Operations roles often involve managing large contractor pipelines and data labeling workflows. Frame your resume around process optimization, vendor coordination, or quality operations rather than generic project management to match how they write job descriptions.
Target roles that align with your visa category
Scale AI sponsors multiple visa types including H-1B, E-3, and TN. Check whether the role you're applying to requires a specialty occupation degree, since Operations titles vary widely and some may not meet USCIS specialty occupation standards for H-1B petitions.
Verify your degree field matches the role
USCIS scrutinizes Operations petitions more than engineering roles because the degree-to-job relationship is less obvious. Before applying, document how your specific degree field directly ties to the responsibilities in Scale AI's job posting.
Find open Operations roles using Migrate Mate
Searching for roles by visa type across a company's open positions takes time manually. Use Migrate Mate to filter Scale AI's Operations openings by visa sponsorship type so you're only applying to roles where your specific visa category is confirmed.
Prepare for DOL prevailing wage scrutiny on operations titles
Scale AI must file a Labor Condition Application with the DOL certifying your offered wage meets the prevailing wage for your job title and location. Titles like 'Operations Associate' often land in lower wage tiers, so understand how your actual responsibilities compare to your job title before negotiating.
Operations at Scale AI jobs are hiring across the US. Find yours.
Find Operations at Scale AI JobsFrequently Asked Questions
Does Scale AI sponsor H-1B visas for Operations roles?
Yes, Scale AI sponsors H-1B visas for Operations positions. The key requirement is that your role qualifies as a specialty occupation under USCIS standards, meaning it normally requires a bachelor's degree or higher in a specific field. Operations titles can face more scrutiny than engineering roles, so the strength of your petition depends on how clearly your job duties align with your degree.
How do I apply for Operations jobs at Scale AI?
Applications go through Scale AI's careers page, where Operations roles are listed by team and location. Before applying, review the job description carefully to confirm it mentions visa sponsorship or aligns with the visa type you need. You can also browse verified visa-sponsoring Operations openings at Scale AI through Migrate Mate, which filters roles by sponsorship category.
Which visa types does Scale AI commonly sponsor for Operations roles?
Scale AI sponsors a range of visa categories for Operations hires, including H-1B, E-3 for Australian citizens, TN for Canadian and Mexican nationals, F-1 OPT and CPT for students, J-1 for exchange visitors, and EB-2 or EB-3 for permanent residence pathways. The right category for you depends on your nationality, degree, and career stage.
What qualifications does Scale AI expect for sponsored Operations roles?
Most Operations positions at Scale AI require a bachelor's degree in a relevant field such as business, operations management, supply chain, or a quantitative discipline. Beyond credentials, Scale AI typically looks for experience managing complex workflows, cross-functional coordination, or data-driven process improvement, which directly supports the specialty occupation argument USCIS evaluates during H-1B adjudication.
How do I time my application around H-1B cap deadlines for an Operations role at Scale AI?
USCIS opens H-1B registration in early March each year, with the lottery typically completed before April 1. If you're targeting a cap-subject H-1B, you need a job offer from Scale AI before that window opens. Starting your application process in the fall and winter gives you enough runway to receive an offer, complete the LCA filing with DOL, and register in time.
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