Customer Support Jobs at Sika with Visa Sponsorship
Sika hires Customer Support professionals to serve clients across construction, industrial, and specialty chemicals markets. The company has a track record of sponsoring work visas for this function, making it a realistic target if you're on OPT, holding an H-1B, or pursuing a longer-term Green Card pathway.
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Get Access To All JobsAbout Sika
With more than 100 years of experience, Sika is a worldwide innovation and sustainability leader in the development and production of systems and products for commercial and residential construction, as well as the transportation, marine, automotive, and renewable energy manufacturing industries. Sika is a specialty chemical company with a globally leading position in the development and production of systems and products for bonding, sealing, damping, reinforcing, and protection in the building sector and industry. Sika has subsidiaries in 103 countries around the world, produces in over 400 factories, and develops innovative technologies for customers worldwide. In doing so, it plays a crucial role in enabling the transformation of the construction and transportation industries toward greater environmental compatibility. Approximately 33,000 employees generated CHF11.20 billion in sales in 2025.
Job Description
Sika is looking for an experienced HR Manager to join our growing team in Gastonia NC. The HR Manager would be supporting our Automotive & Industry business units. At Sika, the HR Manager will play a key role in implementation and hands-on handling of a wide variety of Human Resources and Facility Operational duties, including policies, practices, and programs to support staffing, employee relations, benefits and compensation, performance management, and training.
Key Responsibilities:
- Develop and maintain cost effective recruitment and selection activities to ensure a pool of qualified candidates for every open position. This includes working with the hiring manager to develop selection criteria, prepare job requisitions, prepare and post internal job postings.
- Analyze headcount, turnover and other personnel statistics and make recommendations for new/revised policies and procedures regarding employment.
- Recommend policy, practice, and procedure revisions.
- Administer all related workflows for increases, promotions, transfers, terminations, performance appraisals, etc.; maintain all related records in the HRIS system and files.
- Oversee and drive Salary Administration, and Performance Review process, as well as Talent Management annually.
- Manage the relocation process for new employees working with other HR leaders globally as needed and with the Compensation Team.
- Direct employee development efforts, and training agendas in alignment with the Operations Team.
- Sponsor Employee Relations events, and spearhead volunteer activity agendas to support the corporate goals.
- Work closely with the site Safety Manager to support Sika's Safety Policy and implementation of all initiatives and safety programs.
- Provide Human Resource policy interpretation for all employees.
- Maintain all employment records, including: Employment files, Medical files, Training Logs, etc.
- Represent Sika Corporation in Worker’s Compensation, Unemployment Compensation, Legal, and Community matters.
- Coordinate all separations from employment and conduct exit interviews.
- Supervise Human Resources department employees.
Qualifications
Bachelors degree in Human Resources or related field and a minimum of 5-7 years of solid Human Resources experience. Detail oriented professional. Proven leadership and organizational experience. PC literate with our prevailing software and systems. Experience with ADP and SuccessFactors preferred. Excellent oral and written communication skills. Strong analytical and problem solving ability. Dedicated to customer satisfaction and excellent interpersonal skills.
Additional Information
Perks & Benefits
- 401k with Generous Company Match
- Bonuses
- Medical, Dental, and Vision Benefits
- Paid Parental Leave
- Life Insurance
- Disability Insurance
- Paid time off, Paid holidays
- Floating holidays + Paid Volunteer Time
- Wellness/Fitness Reimbursements
- Education Assistance
- Professional Development Opportunities
- Employee Referral Program & More!
Sika fosters a culture of entrepreneurship, empowering each individual to make decisions, learn from experiences, and shape their own career path. The safety and well-being of employees are top priorities at Sika, with a strong commitment to open communication and maintaining a safe workplace. In addition, Sika actively contributes to the community and promotes sustainability by giving back, minimizing environmental impact, and embracing social responsibility. We offer competitive salaries, aligned with local market benchmarks and the specific scope and responsibilities of each role. Compensation is determined based on skills relevant to the position, education, and/or training. We are committed to fair and equitable pay practices in accordance with applicable laws and regulations.
Sika Corporation is committed to a work environment that supports, inspires, and respects all individuals that apply. As an equal opportunity employer, Sika will consider all qualified applicants without discrimination on the basis of race, color, religion, sex, pregnancy, sexual orientation, gender identity, age, disability, national or ethnic origin, or other protected characteristics. We offer competitive salaries, aligned with local market benchmarks and the specific scope and responsibilities of each role. Compensation is determined based on skills relevant to the position, education, and/or training. We are committed to fair and equitable pay practices in accordance with applicable laws and regulations.
About Sika
With more than 100 years of experience, Sika is a worldwide innovation and sustainability leader in the development and production of systems and products for commercial and residential construction, as well as the transportation, marine, automotive, and renewable energy manufacturing industries. Sika is a specialty chemical company with a globally leading position in the development and production of systems and products for bonding, sealing, damping, reinforcing, and protection in the building sector and industry. Sika has subsidiaries in 103 countries around the world, produces in over 400 factories, and develops innovative technologies for customers worldwide. In doing so, it plays a crucial role in enabling the transformation of the construction and transportation industries toward greater environmental compatibility. Approximately 33,000 employees generated CHF11.20 billion in sales in 2025.
Job Description
Sika is looking for an experienced HR Manager to join our growing team in Gastonia NC. The HR Manager would be supporting our Automotive & Industry business units. At Sika, the HR Manager will play a key role in implementation and hands-on handling of a wide variety of Human Resources and Facility Operational duties, including policies, practices, and programs to support staffing, employee relations, benefits and compensation, performance management, and training.
Key Responsibilities:
- Develop and maintain cost effective recruitment and selection activities to ensure a pool of qualified candidates for every open position. This includes working with the hiring manager to develop selection criteria, prepare job requisitions, prepare and post internal job postings.
- Analyze headcount, turnover and other personnel statistics and make recommendations for new/revised policies and procedures regarding employment.
- Recommend policy, practice, and procedure revisions.
- Administer all related workflows for increases, promotions, transfers, terminations, performance appraisals, etc.; maintain all related records in the HRIS system and files.
- Oversee and drive Salary Administration, and Performance Review process, as well as Talent Management annually.
- Manage the relocation process for new employees working with other HR leaders globally as needed and with the Compensation Team.
- Direct employee development efforts, and training agendas in alignment with the Operations Team.
- Sponsor Employee Relations events, and spearhead volunteer activity agendas to support the corporate goals.
- Work closely with the site Safety Manager to support Sika's Safety Policy and implementation of all initiatives and safety programs.
- Provide Human Resource policy interpretation for all employees.
- Maintain all employment records, including: Employment files, Medical files, Training Logs, etc.
- Represent Sika Corporation in Worker’s Compensation, Unemployment Compensation, Legal, and Community matters.
- Coordinate all separations from employment and conduct exit interviews.
- Supervise Human Resources department employees.
Qualifications
Bachelors degree in Human Resources or related field and a minimum of 5-7 years of solid Human Resources experience. Detail oriented professional. Proven leadership and organizational experience. PC literate with our prevailing software and systems. Experience with ADP and SuccessFactors preferred. Excellent oral and written communication skills. Strong analytical and problem solving ability. Dedicated to customer satisfaction and excellent interpersonal skills.
Additional Information
Perks & Benefits
- 401k with Generous Company Match
- Bonuses
- Medical, Dental, and Vision Benefits
- Paid Parental Leave
- Life Insurance
- Disability Insurance
- Paid time off, Paid holidays
- Floating holidays + Paid Volunteer Time
- Wellness/Fitness Reimbursements
- Education Assistance
- Professional Development Opportunities
- Employee Referral Program & More!
Sika fosters a culture of entrepreneurship, empowering each individual to make decisions, learn from experiences, and shape their own career path. The safety and well-being of employees are top priorities at Sika, with a strong commitment to open communication and maintaining a safe workplace. In addition, Sika actively contributes to the community and promotes sustainability by giving back, minimizing environmental impact, and embracing social responsibility. We offer competitive salaries, aligned with local market benchmarks and the specific scope and responsibilities of each role. Compensation is determined based on skills relevant to the position, education, and/or training. We are committed to fair and equitable pay practices in accordance with applicable laws and regulations.
Sika Corporation is committed to a work environment that supports, inspires, and respects all individuals that apply. As an equal opportunity employer, Sika will consider all qualified applicants without discrimination on the basis of race, color, religion, sex, pregnancy, sexual orientation, gender identity, age, disability, national or ethnic origin, or other protected characteristics. We offer competitive salaries, aligned with local market benchmarks and the specific scope and responsibilities of each role. Compensation is determined based on skills relevant to the position, education, and/or training. We are committed to fair and equitable pay practices in accordance with applicable laws and regulations.
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Get Access To All JobsTips for Finding Customer Support Jobs at Sika Jobs
Frame your technical fluency in Sika's product language
Customer Support at a specialty chemicals company means fielding questions about adhesives, sealants, and concrete admixtures. Reviewing Sika's product lines before interviews signals you can handle technical client escalations, which strengthens the specialty occupation case for H-1B filing.
Target open roles that list bilingual requirements
Sika serves contractors and distributors across North America, and Customer Support postings that require Spanish or technical documentation skills tend to move faster through internal approval. Roles with a defined skill gap are more likely to trigger employer-initiated sponsorship conversations.
Align your OPT start date with Sika's hiring cycles
Sika's Customer Support headcount often expands ahead of peak construction seasons in spring. Starting your OPT authorization through your Designated School Official early enough to be fully work-authorized by March or April puts you in front of the highest volume of open requisitions.
Confirm LCA filing intent before accepting an offer
Before signing, ask HR explicitly whether your role will have a Labor Condition Application filed with DOL under the correct wage level for your region. Customer Support titles at chemicals companies can fall across wage tiers, and your location affects prevailing wage calculations directly.
Use Migrate Mate to filter Customer Support roles by sponsorship type
Not every open Customer Support position at Sika will be flagged for sponsorship in a standard job board search. Use Migrate Mate to surface roles where Sika has an active sponsorship history, so you're applying where your visa situation is already expected and accounted for.
Prepare PERM documentation early if you're targeting permanent residency
If Sika offers EB-2 or EB-3 sponsorship for your Customer Support role, the PERM labor certification process requires employer-led recruitment documentation. Request a timeline from your HR contact early, since PERM processing at DOL currently runs over a year in most cases.
Customer Support at Sika jobs are hiring across the US. Find yours.
Find Customer Support at Sika JobsFrequently Asked Questions
Does Sika sponsor H-1B visas for Customer Supports?
Yes, Sika has sponsored H-1B visas for Customer Support roles. These positions can qualify as specialty occupations when they require a bachelor's degree in a relevant field such as chemistry, engineering, or business, and the role involves technical product knowledge tied to Sika's chemicals and construction materials portfolio. Confirming the specific role's eligibility with the recruiter before applying is a practical first step.
Which visa types does Sika commonly use for Customer Support roles?
Sika has sponsored H-1B, TN, F-1 OPT, F-1 CPT, and EB-2 or EB-3 Green Card pathways for employees in this function. TN visas are an option for Canadian and Mexican nationals in qualifying occupations. F-1 OPT and CPT are typically entry points for recent graduates, with H-1B or Green Card sponsorship considered as the role evolves.
What qualifications or experience does Sika expect for Customer Support positions?
Most Customer Support roles at Sika require a bachelor's degree, often in chemistry, chemical engineering, business, or a related technical field. Hands-on familiarity with industrial or construction products is a differentiator, as is experience handling technical client inquiries. Bilingual candidates and those with distributor or contractor-facing experience are frequently prioritized given Sika's broad North American customer base.
How do I apply for Customer Support jobs at Sika?
You can apply directly through Sika's careers portal, but filtering for roles where sponsorship is actively supported requires more than a standard job board search. Migrate Mate lets you browse Customer Support openings at Sika and similar chemicals employers where visa sponsorship is part of the hiring profile, so your application lands in front of teams already set up to support the process.
How do I understand the timeline for visa sponsorship once I have an offer from Sika?
For H-1B sponsorship, Sika's HR team would file a Labor Condition Application with DOL first, then submit Form I-129 to USCIS. Cap-subject H-1B petitions follow the April 1 filing window tied to the annual lottery, so an offer made in summer may not lead to a start date until October 1. TN and OPT extensions move faster and don't require lottery participation, making them more predictable for near-term start dates.
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