Customer Service Jobs at Sika with Visa Sponsorship
Customer Service roles at Sika sit at the intersection of technical product knowledge and client relationships, supporting construction, manufacturing, and industrial customers across the U.S. Sika has a consistent record of sponsoring international candidates for customer-facing functions, covering multiple visa pathways for qualified applicants.
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Get Access To All JobsAbout Sika
With more than 100 years of experience, Sika is a worldwide innovation and sustainability leader in the development and production of systems and products for commercial and residential construction, as well as the transportation, marine, automotive, and renewable energy manufacturing industries. Sika is a specialty chemical company with a globally leading position in the development and production of systems and products for bonding, sealing, damping, reinforcing, and protection in the building sector and industry. Sika has subsidiaries in 103 countries around the world, produces in over 400 factories, and develops innovative technologies for customers worldwide. In doing so, it plays a crucial role in enabling the transformation of the construction and transportation industries toward greater environmental compatibility. Approximately 33,000 employees generated CHF11.20 billion in sales in 2025.
Job Description
Sika is looking for an experienced HR Manager to join our growing team in Gastonia NC. The HR Manager would be supporting our Automotive & Industry business units. At Sika, the HR Manager will play a key role in implementation and hands-on handling of a wide variety of Human Resources and Facility Operational duties, including policies, practices, and programs to support staffing, employee relations, benefits and compensation, performance management, and training.
Key Responsibilities:
- Develop and maintain cost effective recruitment and selection activities to ensure a pool of qualified candidates for every open position. This includes working with the hiring manager to develop selection criteria, prepare job requisitions, prepare and post internal job postings.
- Analyze headcount, turnover and other personnel statistics and make recommendations for new/revised policies and procedures regarding employment.
- Recommend policy, practice, and procedure revisions.
- Administer all related workflows for increases, promotions, transfers, terminations, performance appraisals, etc.; maintain all related records in the HRIS system and files.
- Oversee and drive Salary Administration, and Performance Review process, as well as Talent Management annually.
- Manage the relocation process for new employees working with other HR leaders globally as needed and with the Compensation Team.
- Direct employee development efforts, and training agendas in alignment with the Operations Team.
- Sponsor Employee Relations events, and spearhead volunteer activity agendas to support the corporate goals.
- Work closely with the site Safety Manager to support Sika's Safety Policy and implementation of all initiatives and safety programs.
- Provide Human Resource policy interpretation for all employees.
- Maintain all employment records, including: Employment files, Medical files, Training Logs, etc.
- Represent Sika Corporation in Worker’s Compensation, Unemployment Compensation, Legal, and Community matters.
- Coordinate all separations from employment and conduct exit interviews.
- Supervise Human Resources department employees.
Qualifications
Bachelors degree in Human Resources or related field and a minimum of 5-7 years of solid Human Resources experience. Detail oriented professional. Proven leadership and organizational experience. PC literate with our prevailing software and systems. Experience with ADP and SuccessFactors preferred. Excellent oral and written communication skills. Strong analytical and problem solving ability. Dedicated to customer satisfaction and excellent interpersonal skills.
Additional Information
Perks & Benefits
- 401k with Generous Company Match
- Bonuses
- Medical, Dental, and Vision Benefits
- Paid Parental Leave
- Life Insurance
- Disability Insurance
- Paid time off, Paid holidays
- Floating holidays + Paid Volunteer Time
- Wellness/Fitness Reimbursements
- Education Assistance
- Professional Development Opportunities
- Employee Referral Program & More!
Sika fosters a culture of entrepreneurship, empowering each individual to make decisions, learn from experiences, and shape their own career path. The safety and well-being of employees are top priorities at Sika, with a strong commitment to open communication and maintaining a safe workplace. In addition, Sika actively contributes to the community and promotes sustainability by giving back, minimizing environmental impact, and embracing social responsibility. We offer competitive salaries, aligned with local market benchmarks and the specific scope and responsibilities of each role. Compensation is determined based on skills relevant to the position, education, and/or training. We are committed to fair and equitable pay practices in accordance with applicable laws and regulations.
Sika Corporation is committed to a work environment that supports, inspires, and respects all individuals that apply. As an equal opportunity employer, Sika will consider all qualified applicants without discrimination on the basis of race, color, religion, sex, pregnancy, sexual orientation, gender identity, age, disability, national or ethnic origin, or other protected characteristics. We offer competitive salaries, aligned with local market benchmarks and the specific scope and responsibilities of each role. Compensation is determined based on skills relevant to the position, education, and/or training. We are committed to fair and equitable pay practices in accordance with applicable laws and regulations.
About Sika
With more than 100 years of experience, Sika is a worldwide innovation and sustainability leader in the development and production of systems and products for commercial and residential construction, as well as the transportation, marine, automotive, and renewable energy manufacturing industries. Sika is a specialty chemical company with a globally leading position in the development and production of systems and products for bonding, sealing, damping, reinforcing, and protection in the building sector and industry. Sika has subsidiaries in 103 countries around the world, produces in over 400 factories, and develops innovative technologies for customers worldwide. In doing so, it plays a crucial role in enabling the transformation of the construction and transportation industries toward greater environmental compatibility. Approximately 33,000 employees generated CHF11.20 billion in sales in 2025.
Job Description
Sika is looking for an experienced HR Manager to join our growing team in Gastonia NC. The HR Manager would be supporting our Automotive & Industry business units. At Sika, the HR Manager will play a key role in implementation and hands-on handling of a wide variety of Human Resources and Facility Operational duties, including policies, practices, and programs to support staffing, employee relations, benefits and compensation, performance management, and training.
Key Responsibilities:
- Develop and maintain cost effective recruitment and selection activities to ensure a pool of qualified candidates for every open position. This includes working with the hiring manager to develop selection criteria, prepare job requisitions, prepare and post internal job postings.
- Analyze headcount, turnover and other personnel statistics and make recommendations for new/revised policies and procedures regarding employment.
- Recommend policy, practice, and procedure revisions.
- Administer all related workflows for increases, promotions, transfers, terminations, performance appraisals, etc.; maintain all related records in the HRIS system and files.
- Oversee and drive Salary Administration, and Performance Review process, as well as Talent Management annually.
- Manage the relocation process for new employees working with other HR leaders globally as needed and with the Compensation Team.
- Direct employee development efforts, and training agendas in alignment with the Operations Team.
- Sponsor Employee Relations events, and spearhead volunteer activity agendas to support the corporate goals.
- Work closely with the site Safety Manager to support Sika's Safety Policy and implementation of all initiatives and safety programs.
- Provide Human Resource policy interpretation for all employees.
- Maintain all employment records, including: Employment files, Medical files, Training Logs, etc.
- Represent Sika Corporation in Worker’s Compensation, Unemployment Compensation, Legal, and Community matters.
- Coordinate all separations from employment and conduct exit interviews.
- Supervise Human Resources department employees.
Qualifications
Bachelors degree in Human Resources or related field and a minimum of 5-7 years of solid Human Resources experience. Detail oriented professional. Proven leadership and organizational experience. PC literate with our prevailing software and systems. Experience with ADP and SuccessFactors preferred. Excellent oral and written communication skills. Strong analytical and problem solving ability. Dedicated to customer satisfaction and excellent interpersonal skills.
Additional Information
Perks & Benefits
- 401k with Generous Company Match
- Bonuses
- Medical, Dental, and Vision Benefits
- Paid Parental Leave
- Life Insurance
- Disability Insurance
- Paid time off, Paid holidays
- Floating holidays + Paid Volunteer Time
- Wellness/Fitness Reimbursements
- Education Assistance
- Professional Development Opportunities
- Employee Referral Program & More!
Sika fosters a culture of entrepreneurship, empowering each individual to make decisions, learn from experiences, and shape their own career path. The safety and well-being of employees are top priorities at Sika, with a strong commitment to open communication and maintaining a safe workplace. In addition, Sika actively contributes to the community and promotes sustainability by giving back, minimizing environmental impact, and embracing social responsibility. We offer competitive salaries, aligned with local market benchmarks and the specific scope and responsibilities of each role. Compensation is determined based on skills relevant to the position, education, and/or training. We are committed to fair and equitable pay practices in accordance with applicable laws and regulations.
Sika Corporation is committed to a work environment that supports, inspires, and respects all individuals that apply. As an equal opportunity employer, Sika will consider all qualified applicants without discrimination on the basis of race, color, religion, sex, pregnancy, sexual orientation, gender identity, age, disability, national or ethnic origin, or other protected characteristics. We offer competitive salaries, aligned with local market benchmarks and the specific scope and responsibilities of each role. Compensation is determined based on skills relevant to the position, education, and/or training. We are committed to fair and equitable pay practices in accordance with applicable laws and regulations.
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Get Access To All JobsTips for Finding Customer Service Jobs at Sika Jobs
Align your credentials with specialty occupation standards
Sika's Customer Service roles in chemicals and materials often require technical fluency in product applications, not just communication skills. Frame your degree and experience around chemistry, engineering, or materials science to strengthen an H-1B specialty occupation argument.
Target Sika's construction and industrial segments first
Sika organizes customer-facing teams around product segments like roofing, concrete, and sealing. Applying to roles tied to a specific segment where your background is relevant makes your candidacy easier for a hiring manager to champion through sponsorship approval internally.
Clarify sponsorship scope before accepting an offer
Sika supports several visa pathways for Customer Service hires. Before signing, confirm in writing which visa type they'll file, whether they'll cover premium processing, and what happens if an H-1B lottery registration is unsuccessful so you can plan your timeline accordingly.
Use OPT strategically to prove value before the H-1B window
If you're on F-1 OPT, starting at Sika before April gives you time to demonstrate performance before your employer files your H-1B registration. USCIS opens the registration window in March, so timing your start date matters for cap-subject petitions.
Search for open Customer Service roles using Migrate Mate
Migrate Mate filters jobs by visa sponsorship type, so you can find Sika's Customer Service openings that are actively open to H-1B, TN, or OPT candidates without manually screening through postings that don't address sponsorship at all.
Prepare for DOL prevailing wage requirements in your region
For H-1B and PERM-based Green Card pathways, Sika must pay the DOL-determined prevailing wage for your Customer Service role in the specific metro area. Research the applicable wage level for your target location so compensation discussions align with what DOL requires.
Customer Service at Sika jobs are hiring across the US. Find yours.
Find Customer Service at Sika JobsFrequently Asked Questions
Does Sika sponsor H-1B visas for Customer Service roles?
Yes, Sika sponsors H-1B visas for Customer Service positions. Because H-1B requires the role to qualify as a specialty occupation, your application is stronger when the position has a clear technical component tied to Sika's chemicals and materials product lines. Roles requiring applied knowledge in construction chemistry, coatings, or industrial adhesives are better positioned for H-1B approval than purely administrative customer support functions.
How do I apply for Customer Service jobs at Sika?
Apply directly through Sika's careers portal, and tailor your application to the specific product segment the role supports, such as concrete systems, roofing, or sealing and bonding. Highlighting technical product knowledge alongside customer-facing experience improves your chances. You can also browse Sika's open Customer Service positions filtered by visa sponsorship type on Migrate Mate to identify roles that explicitly support international candidates.
Which visa types does Sika commonly sponsor for Customer Service positions?
Sika sponsors H-1B visas as the primary work authorization pathway for Customer Service hires and also supports F-1 OPT and CPT for students already in the U.S. For Canadian and Mexican nationals, TN status is another route. Longer-term, Sika has filed EB-2 and EB-3 immigrant petitions for Customer Service employees pursuing permanent residence through the PERM labor certification process.
What qualifications does Sika expect for Customer Service roles?
Sika's Customer Service positions in the chemicals and materials sector generally expect a background in a technical or business-related field, along with experience supporting industrial, construction, or manufacturing clients. Familiarity with product applications, order management systems, and the ability to troubleshoot technical queries from contractors or distributors is valued. A bachelor's degree strengthens your profile, particularly if you're pursuing H-1B sponsorship.
How long does the visa sponsorship process take for a Sika Customer Service hire?
The timeline depends on the visa type. H-1B sponsorship involves an April lottery registration, with employment starting October 1 if selected, so the end-to-end process can span six months or more from offer to start date. OPT and TN transitions move faster, often within weeks. PERM-based Green Card sponsorship through EB-2 or EB-3 typically takes one to two years from filing, depending on your country of birth and DOL processing times.
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