Smartly Visa Sponsorship Jobs USA
Smartly is a technology and software company with a track record of sponsoring permanent residency pathways for skilled professionals. For candidates seeking Green Card sponsorship in the tech sector, Smartly represents a viable target employer worth researching and pursuing strategically.
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Are you passionate about being at the forefront of the ever-evolving digital advertising industry? Do you thrive on proactively enabling agency partners, driving adoption, and helping agencies deliver measurable results for their clients? As an Agency Customer Success Manager at Smartly, you will own and grow a portfolio of enterprise agency partners from day one. You’ll act as a trusted advisor, proactively guiding agencies on strategy, product adoption, and best practices across social and programmatic advertising. This role offers a front-row seat to the fast-paced online marketing ecosystem, with the opportunity to build long-term partnerships, influence product direction, and drive meaningful growth for both Smartly and our agency partners.
ROLE AND RESPONSIBILITIES
What you’ll do...
- Act as the primary point of contact for agency partners, delivering an exceptional, value-driven customer experience and fostering long-term, collaborative relationships
- Take a proactive approach to agency success by identifying growth opportunities, anticipating challenges, and driving ongoing engagement and retention
- Serve as a subject matter expert in the Smartly platform, social advertising, and programmatic fundamentals, providing consultative guidance, best practices, and strategic recommendations
- Partner closely with Agency Sales to develop and execute comprehensive agency development and enablement strategies that drive awareness, adoption, and expansion
- Collaborate cross-functionally with Onboarding, Technical Solutions, Product, Engineering, and Marketing to align resources and execution in support of agency growth initiatives
- Work hand-in-hand with Onboarding teams to design and deliver scalable training programs that enable agency teams to effectively use and adopt the Smartly platform
- Build and deliver agency enablement programs, workshops, and educational resources tailored to different agency maturity levels
- Develop and maintain strong relationships with key industry partners, including Meta, TikTok, Snap, Pinterest, Google, and other ecosystem partners
- Act as the voice of the agency, gathering feedback and insights to help inform Smartly’s product roadmap and go-to-market strategy
- Contribute to building a world-class Agency Customer Success organization by developing playbooks, sharing best practices, and continuously improving internal processes
BASIC QUALIFICATIONS
We’re looking for someone who...
- Has 4+ years of experience in Customer Success, Account Management, or a similar customer-facing role, ideally within ad tech, martech, or digital advertising
- Brings strong knowledge of social advertising platforms (Meta, TikTok, Pinterest, Snapchat, etc.), with programmatic advertising knowledge as a strong plus
- Is highly empathetic, proactive, and customer-obsessed, with a genuine desire to help agency partners succeed
- Has a results-driven mindset with a bias for action, ownership, and cross-functional collaboration
- Can clearly explain complex concepts and translate data into actionable insights for agency stakeholders
- Thrives in fast-paced, ambiguous environments and brings a self-driven, entrepreneurial spirit
- Has excellent written and verbal communication skills and is comfortable presenting to senior stakeholders
- Is willing and able to travel for meetings, conferences, and industry events when needed
- Has the legal right to work in the United States
PREFERRED QUALIFICATIONS
What We Offer You...
- Five weeks paid time off (PTO), 11 company paid holidays, unlimited sick days
- Generous healthcare packages & mental health benefits
- 401K plus matching & equity grants for all new Smartlies
- Wellness benefit & learning reimbursement opportunities
- Volunteer time off days & company donation matching opportunities
- And so much more…
The base pay range for this position is as mentioned below per year, plus an annual performance bonus. We take into consideration an individual’s background, expertise, and experience in determining final salary. In addition to annual salary, Smartly’s total rewards provide employees with stock options, medical/dental/vision insurances, retirement savings benefits, parental leave, 5 weeks vacation, unlimited sick days, life insurance, and disability benefits. This information is provided in accordance with applicable law. Base pay information is based on market location.
COMPENSATION
Salary in USD: $75,000 - $90,000
ABOUT SMARTLY
Smartly is the AI-powered advertising technology company transforming ad experiences for brands and their consumers. Our comprehensive advertising platform seamlessly integrates the capabilities of media, creative, and intelligence to power more than 800 billion impressions and generate more than 300 billion creatives annually, delivering tangible business outcomes for brands and advertisers. Smartly is the only company in the industry recognized as a Leader in The Forrester Wave: Creative Advertising Technologies with PwC validating the results it delivers for brands. We manage creative and media for 700+ brands worldwide and $6B in ad spend across the largest media platforms, including Facebook, Google, Instagram, Pinterest, Snap, and TikTok. Our end-to-end technology, unmatched access to media platforms and exceptional customer service help Fortune 500 brands to reach and engage consumers and learn what performs best. Smartly is a multinational and diverse team of 750+ Smartlies from 60+ nationalities, working in 13 countries. Together, we want to create and maintain an inclusive environment where everyone feels respected and heard. Our Diversity, Equity & Inclusion approach is at the heart of it. Visit Smartly to learn more. The processing of your information is described in our Candidate Privacy Notice.
INTRODUCTION
Are you passionate about being at the forefront of the ever-evolving digital advertising industry? Do you thrive on proactively enabling agency partners, driving adoption, and helping agencies deliver measurable results for their clients? As an Agency Customer Success Manager at Smartly, you will own and grow a portfolio of enterprise agency partners from day one. You’ll act as a trusted advisor, proactively guiding agencies on strategy, product adoption, and best practices across social and programmatic advertising. This role offers a front-row seat to the fast-paced online marketing ecosystem, with the opportunity to build long-term partnerships, influence product direction, and drive meaningful growth for both Smartly and our agency partners.
ROLE AND RESPONSIBILITIES
What you’ll do...
- Act as the primary point of contact for agency partners, delivering an exceptional, value-driven customer experience and fostering long-term, collaborative relationships
- Take a proactive approach to agency success by identifying growth opportunities, anticipating challenges, and driving ongoing engagement and retention
- Serve as a subject matter expert in the Smartly platform, social advertising, and programmatic fundamentals, providing consultative guidance, best practices, and strategic recommendations
- Partner closely with Agency Sales to develop and execute comprehensive agency development and enablement strategies that drive awareness, adoption, and expansion
- Collaborate cross-functionally with Onboarding, Technical Solutions, Product, Engineering, and Marketing to align resources and execution in support of agency growth initiatives
- Work hand-in-hand with Onboarding teams to design and deliver scalable training programs that enable agency teams to effectively use and adopt the Smartly platform
- Build and deliver agency enablement programs, workshops, and educational resources tailored to different agency maturity levels
- Develop and maintain strong relationships with key industry partners, including Meta, TikTok, Snap, Pinterest, Google, and other ecosystem partners
- Act as the voice of the agency, gathering feedback and insights to help inform Smartly’s product roadmap and go-to-market strategy
- Contribute to building a world-class Agency Customer Success organization by developing playbooks, sharing best practices, and continuously improving internal processes
BASIC QUALIFICATIONS
We’re looking for someone who...
- Has 4+ years of experience in Customer Success, Account Management, or a similar customer-facing role, ideally within ad tech, martech, or digital advertising
- Brings strong knowledge of social advertising platforms (Meta, TikTok, Pinterest, Snapchat, etc.), with programmatic advertising knowledge as a strong plus
- Is highly empathetic, proactive, and customer-obsessed, with a genuine desire to help agency partners succeed
- Has a results-driven mindset with a bias for action, ownership, and cross-functional collaboration
- Can clearly explain complex concepts and translate data into actionable insights for agency stakeholders
- Thrives in fast-paced, ambiguous environments and brings a self-driven, entrepreneurial spirit
- Has excellent written and verbal communication skills and is comfortable presenting to senior stakeholders
- Is willing and able to travel for meetings, conferences, and industry events when needed
- Has the legal right to work in the United States
PREFERRED QUALIFICATIONS
What We Offer You...
- Five weeks paid time off (PTO), 11 company paid holidays, unlimited sick days
- Generous healthcare packages & mental health benefits
- 401K plus matching & equity grants for all new Smartlies
- Wellness benefit & learning reimbursement opportunities
- Volunteer time off days & company donation matching opportunities
- And so much more…
The base pay range for this position is as mentioned below per year, plus an annual performance bonus. We take into consideration an individual’s background, expertise, and experience in determining final salary. In addition to annual salary, Smartly’s total rewards provide employees with stock options, medical/dental/vision insurances, retirement savings benefits, parental leave, 5 weeks vacation, unlimited sick days, life insurance, and disability benefits. This information is provided in accordance with applicable law. Base pay information is based on market location.
COMPENSATION
Salary in USD: $75,000 - $90,000
ABOUT SMARTLY
Smartly is the AI-powered advertising technology company transforming ad experiences for brands and their consumers. Our comprehensive advertising platform seamlessly integrates the capabilities of media, creative, and intelligence to power more than 800 billion impressions and generate more than 300 billion creatives annually, delivering tangible business outcomes for brands and advertisers. Smartly is the only company in the industry recognized as a Leader in The Forrester Wave: Creative Advertising Technologies with PwC validating the results it delivers for brands. We manage creative and media for 700+ brands worldwide and $6B in ad spend across the largest media platforms, including Facebook, Google, Instagram, Pinterest, Snap, and TikTok. Our end-to-end technology, unmatched access to media platforms and exceptional customer service help Fortune 500 brands to reach and engage consumers and learn what performs best. Smartly is a multinational and diverse team of 750+ Smartlies from 60+ nationalities, working in 13 countries. Together, we want to create and maintain an inclusive environment where everyone feels respected and heard. Our Diversity, Equity & Inclusion approach is at the heart of it. Visit Smartly to learn more. The processing of your information is described in our Candidate Privacy Notice.
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Get Access To All JobsTips for Finding Smartly Visa Sponsorship Jobs USA
Target roles aligned with Green Card sponsorship
Smartly's sponsorship activity is concentrated in Green Card pathways rather than temporary work visas. Focus your applications on technical and software roles, which are the most likely to qualify for EB-2 or EB-3 sponsorship at technology companies like Smartly.
Understand the EB-2 vs EB-3 distinction before applying
Smartly sponsors both EB-2 and EB-3 Green Cards, which carry different qualification requirements. EB-2 typically requires an advanced degree or exceptional ability, while EB-3 covers professionals with a bachelor's degree. Knowing which category fits your background strengthens your application conversations.
Raise sponsorship early in the interview process
At technology companies like Smartly, hiring managers are generally familiar with Green Card sponsorship but appreciate candidates who demonstrate they understand the process. Mentioning your need for EB-2 or EB-3 sponsorship early avoids surprises and signals preparation.
Search for open roles on platforms that verify sponsorship history
Not every job listing at a tech company discloses sponsorship availability. Migrate Mate surfaces verified sponsors so you can filter by real sponsorship history, making it easier to confirm Smartly is actively hiring for sponsored positions before investing time in an application.
Position yourself for permanent residency conversations, not just the job
Because Smartly's sponsorship pattern leans toward Green Cards rather than temporary visas, candidates who demonstrate long-term commitment to their role and career trajectory in the U.S. are better positioned to initiate productive sponsorship discussions during the offer stage.
Research Smartly's engineering and product teams as priority targets
Technology and software companies sponsoring EB-2 and EB-3 visas most commonly do so for engineering, product, and data roles. Aligning your application to Smartly's core technical teams gives you the strongest chance of landing in a sponsorship-eligible position.
Frequently Asked Questions
Does Smartly sponsor H-1B visas?
Based on available sponsorship data, Smartly's visa sponsorship activity is focused on Green Card pathways, specifically EB-2 and EB-3, rather than H-1B visa temporary work visas. If H-1B sponsorship is a requirement for your situation, it's worth discussing directly with Smartly's recruiting team during the hiring process, as sponsorship offerings can evolve.
What visa types does Smartly sponsor?
Smartly sponsors employment-based Green Cards through the EB-2 and EB-3 preference categories. EB-2 is designed for professionals with advanced degrees or exceptional ability, while EB-3 covers skilled workers with at least a bachelor's degree. Both pathways lead to permanent residency, making Smartly a meaningful option for candidates seeking long-term immigration support rather than a temporary visa.
Which departments or roles at Smartly are most likely to receive visa sponsorship?
At technology and software companies like Smartly, visa sponsorship for EB-2 and EB-3 Green Cards is most commonly tied to technical roles in software engineering, product development, and data. These functions require specialized qualifications that align well with the degree and skills requirements of employment-based Green Card categories. Non-technical roles may be eligible but are less consistently sponsored.
What does the Green Card sponsorship timeline look like at a company like Smartly?
Employer-sponsored Green Cards through EB-2 or EB-3 involve multiple stages: PERM labor certification, I-140 petition, and finally adjustment of status or consular processing. The full process commonly takes two to four years or longer depending on your country of birth, with India and China-born applicants facing significantly longer waits due to visa backlogs. Starting early and aligning with your employer on timing is essential.
How do I find open sponsored roles at Smartly?
The most reliable approach is to search for Smartly on Migrate Mate, which aggregates job openings from verified sponsoring employers and lets you filter specifically by visa type and sponsorship history. This saves time compared to manually reviewing job listings that may not disclose sponsorship availability. You can also reach out directly to Smartly's talent acquisition team to ask about current sponsorship-eligible openings.