Titan Technologies Visa Sponsorship Jobs USA
Titan Technologies operates in the Technology & Software space and has a track record of sponsoring both work visas and permanent residence pathways. For international candidates targeting a tech employer willing to invest in long-term immigration support, Titan Technologies is worth serious consideration.
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Get Access To All JobsINTRODUCTION
Titan Technologies is seeking a Senior ServiceNow Lead / Solution Architect to lead the design, implementation, and continuous improvement of ServiceNow solutions for government and commercial clients. This role will serve as the senior technical authority across ServiceNow engagements, translating business needs into scalable platform solutions, guiding development teams, supporting solution strategy, and ensuring implementations align with best practices, security requirements, and customer mission objectives. The ideal candidate has deep hands-on experience with ServiceNow platform architecture, ITSM, CSM, CMDB, integrations, workflow automation, and enterprise service delivery. This role requires both technical leadership and client-facing consulting skills, including the ability to lead workshops, develop solution designs, advise stakeholders, and mentor administrators, developers, and business analysts.
ROLE AND RESPONSIBILITIES
Solution Architecture and Technical Leadership
- Lead the architecture, design, and implementation of ServiceNow solutions across ITSM, CSM, CMDB, Asset Management, Knowledge Management, Service Portal, Virtual Agent, Performance Analytics, and related modules.
- Translate customer requirements into scalable ServiceNow designs, including data models, workflows, integrations, user experiences, reporting, security roles, and platform governance.
- Serve as the senior technical advisor for ServiceNow projects, ensuring solutions follow platform best practices and avoid unnecessary customization.
- Develop solution design documents, technical architecture diagrams, integration designs, data models, workflow designs, and implementation roadmaps.
- Guide platform decisions related to configuration versus customization, application scope, domain separation, access controls, data retention, and upgradeability.
Client Engagement and Requirements
- Lead discovery sessions, requirements workshops, process design sessions, and stakeholder reviews with business and technical teams.
- Work with customers to understand current-state processes, identify gaps, recommend future-state workflows, and define measurable business outcomes.
- Advise clients on ServiceNow roadmap planning, module selection, implementation sequencing, process maturity, automation opportunities, and governance.
- Communicate complex technical concepts clearly to executives, program managers, product owners, and non-technical stakeholders.
Implementation and Delivery
- Provide hands-on support for ServiceNow configuration, development, troubleshooting, testing, and deployment as needed.
- Lead or support Agile delivery activities, including backlog refinement, sprint planning, story estimation, solution reviews, demos, and release planning.
- Oversee development quality, including code reviews, configuration reviews, peer reviews, testing standards, and deployment readiness.
- Ensure delivery teams maintain traceability from requirements to design, development, testing, and customer acceptance.
- Support production deployments, post-implementation stabilization, defect resolution, and continuous improvement.
Integrations and Automation
- Design and oversee integrations between ServiceNow and enterprise systems using REST/SOAP APIs, IntegrationHub, MID Servers, import sets, ETL patterns, web services, and scripted integrations.
- Support workflow automation, orchestration, self-service, catalog automation, virtual agent design, and AI-enabled service management capabilities.
- Evaluate opportunities to use Now Assist, Virtual Agent, Predictive Intelligence, Performance Analytics, and other platform capabilities to improve service quality and reduce manual effort.
CMDB, Data, and Reporting
- Lead CMDB and CSDM design efforts, including service modeling, CI classes, discovery patterns, relationship mapping, data quality, ownership, and governance.
- Support asset, configuration, service, and operational reporting using ServiceNow dashboards, reports, Performance Analytics, and external reporting integrations.
- Establish data quality controls, reconciliation rules, lifecycle processes, and audit mechanisms for CMDB and operational data.
Security, Compliance, and Governance
- Ensure ServiceNow solutions align with applicable security, privacy, accessibility, and compliance requirements, including federal requirements where applicable.
- Design role-based access controls, groups, permissions, data segregation models, audit controls, and secure integration patterns.
- Support platform governance, change management, release management, update set/source control practices, upgrade planning, and technical debt reduction.
Team Leadership
- Mentor ServiceNow developers, administrators, business analysts, testers, and junior architects.
- Provide technical direction to project teams and help resolve complex design, configuration, integration, and performance issues.
- Support proposal development, solution estimation, staffing plans, technical writing, oral presentations, and customer demonstrations.
BASIC QUALIFICATIONS
- 8+ years of IT experience, including 5+ years of hands-on ServiceNow implementation or platform experience.
- 3+ years serving as a ServiceNow technical lead, solution architect, platform architect, or senior implementation consultant.
- Experience implementing or leading ServiceNow ITSM and at least two additional modules such as CSM, CMDB, ITOM, HAM/SAM, SPM, HRSD, SecOps, Service Portal, Virtual Agent, or Performance Analytics.
- Strong understanding of ServiceNow platform architecture, data model, tables, workflows, Flow Designer, Business Rules, Client Scripts, Script Includes, UI Policies, ACLs, catalog items, notifications, and reporting.
- Experience designing and implementing integrations using REST APIs, SOAP, MID Servers, IntegrationHub, import sets, transform maps, and scheduled data imports.
- Experience with Agile delivery, user stories, acceptance criteria, testing, release planning, and stakeholder demonstrations.
- Ability to lead requirements workshops, document solution designs, and communicate effectively with both technical and executive audiences.
- Strong problem-solving skills and ability to operate independently in a client-facing environment.
PREFERRED QUALIFICATIONS
- ServiceNow Certified System Administrator.
- ServiceNow Certified Application Developer.
- ServiceNow Certified Implementation Specialist in one or more areas, such as ITSM, CSM, ITOM, HAM, SAM, SPM, HRSD, or SecOps.
- ServiceNow Certified Technical Architect or Certified Master Architect preferred.
- Experience supporting federal, state, local, education, defense, or highly regulated environments.
- Experience with Domain-separated instances.
- Experience with CSDM, CMDB health, Discovery, Service Mapping, Event Management, or ITOM Visibility.
- Experience with ServiceNow CSM, customer portals, case management, knowledge management, omnichannel support, and contact center integrations.
- Experience with Now Assist, Virtual Agent, Predictive Intelligence, AI Search, or workflow automation using AI-enabled capabilities.
- Experience with FedRAMP, CJIS, NIST 800-53, CMMC, Section 508, ITIL, ISO 20000, ISO 27001, or similar compliance frameworks.
- Experience supporting proposals, solution pricing, technical volumes, oral presentations, and capture activities.
- ITIL Foundation certification preferred.
Education
- Bachelor’s degree in Information Technology, Computer Science, Engineering, Business, or related field; additional relevant experience may be considered in lieu of degree.
COMPANY DESCRIPTION
Titan Technologies, LLC and our wholly owned subsidiaries, TelaForce, LLC, Titan Facilities, Inc. and Zen Strategics, design, build, integrate, and manage innovative solutions and software applications. Our remarkable people, working collaboratively under a shared vision, have earned a reputation with our customers for delivering results with maximum impact. Sound intriguing? Consider Titan Technologies for the next step in your career journey and be part of an impactful team!
INTRODUCTION
Titan Technologies is seeking a Senior ServiceNow Lead / Solution Architect to lead the design, implementation, and continuous improvement of ServiceNow solutions for government and commercial clients. This role will serve as the senior technical authority across ServiceNow engagements, translating business needs into scalable platform solutions, guiding development teams, supporting solution strategy, and ensuring implementations align with best practices, security requirements, and customer mission objectives. The ideal candidate has deep hands-on experience with ServiceNow platform architecture, ITSM, CSM, CMDB, integrations, workflow automation, and enterprise service delivery. This role requires both technical leadership and client-facing consulting skills, including the ability to lead workshops, develop solution designs, advise stakeholders, and mentor administrators, developers, and business analysts.
ROLE AND RESPONSIBILITIES
Solution Architecture and Technical Leadership
- Lead the architecture, design, and implementation of ServiceNow solutions across ITSM, CSM, CMDB, Asset Management, Knowledge Management, Service Portal, Virtual Agent, Performance Analytics, and related modules.
- Translate customer requirements into scalable ServiceNow designs, including data models, workflows, integrations, user experiences, reporting, security roles, and platform governance.
- Serve as the senior technical advisor for ServiceNow projects, ensuring solutions follow platform best practices and avoid unnecessary customization.
- Develop solution design documents, technical architecture diagrams, integration designs, data models, workflow designs, and implementation roadmaps.
- Guide platform decisions related to configuration versus customization, application scope, domain separation, access controls, data retention, and upgradeability.
Client Engagement and Requirements
- Lead discovery sessions, requirements workshops, process design sessions, and stakeholder reviews with business and technical teams.
- Work with customers to understand current-state processes, identify gaps, recommend future-state workflows, and define measurable business outcomes.
- Advise clients on ServiceNow roadmap planning, module selection, implementation sequencing, process maturity, automation opportunities, and governance.
- Communicate complex technical concepts clearly to executives, program managers, product owners, and non-technical stakeholders.
Implementation and Delivery
- Provide hands-on support for ServiceNow configuration, development, troubleshooting, testing, and deployment as needed.
- Lead or support Agile delivery activities, including backlog refinement, sprint planning, story estimation, solution reviews, demos, and release planning.
- Oversee development quality, including code reviews, configuration reviews, peer reviews, testing standards, and deployment readiness.
- Ensure delivery teams maintain traceability from requirements to design, development, testing, and customer acceptance.
- Support production deployments, post-implementation stabilization, defect resolution, and continuous improvement.
Integrations and Automation
- Design and oversee integrations between ServiceNow and enterprise systems using REST/SOAP APIs, IntegrationHub, MID Servers, import sets, ETL patterns, web services, and scripted integrations.
- Support workflow automation, orchestration, self-service, catalog automation, virtual agent design, and AI-enabled service management capabilities.
- Evaluate opportunities to use Now Assist, Virtual Agent, Predictive Intelligence, Performance Analytics, and other platform capabilities to improve service quality and reduce manual effort.
CMDB, Data, and Reporting
- Lead CMDB and CSDM design efforts, including service modeling, CI classes, discovery patterns, relationship mapping, data quality, ownership, and governance.
- Support asset, configuration, service, and operational reporting using ServiceNow dashboards, reports, Performance Analytics, and external reporting integrations.
- Establish data quality controls, reconciliation rules, lifecycle processes, and audit mechanisms for CMDB and operational data.
Security, Compliance, and Governance
- Ensure ServiceNow solutions align with applicable security, privacy, accessibility, and compliance requirements, including federal requirements where applicable.
- Design role-based access controls, groups, permissions, data segregation models, audit controls, and secure integration patterns.
- Support platform governance, change management, release management, update set/source control practices, upgrade planning, and technical debt reduction.
Team Leadership
- Mentor ServiceNow developers, administrators, business analysts, testers, and junior architects.
- Provide technical direction to project teams and help resolve complex design, configuration, integration, and performance issues.
- Support proposal development, solution estimation, staffing plans, technical writing, oral presentations, and customer demonstrations.
BASIC QUALIFICATIONS
- 8+ years of IT experience, including 5+ years of hands-on ServiceNow implementation or platform experience.
- 3+ years serving as a ServiceNow technical lead, solution architect, platform architect, or senior implementation consultant.
- Experience implementing or leading ServiceNow ITSM and at least two additional modules such as CSM, CMDB, ITOM, HAM/SAM, SPM, HRSD, SecOps, Service Portal, Virtual Agent, or Performance Analytics.
- Strong understanding of ServiceNow platform architecture, data model, tables, workflows, Flow Designer, Business Rules, Client Scripts, Script Includes, UI Policies, ACLs, catalog items, notifications, and reporting.
- Experience designing and implementing integrations using REST APIs, SOAP, MID Servers, IntegrationHub, import sets, transform maps, and scheduled data imports.
- Experience with Agile delivery, user stories, acceptance criteria, testing, release planning, and stakeholder demonstrations.
- Ability to lead requirements workshops, document solution designs, and communicate effectively with both technical and executive audiences.
- Strong problem-solving skills and ability to operate independently in a client-facing environment.
PREFERRED QUALIFICATIONS
- ServiceNow Certified System Administrator.
- ServiceNow Certified Application Developer.
- ServiceNow Certified Implementation Specialist in one or more areas, such as ITSM, CSM, ITOM, HAM, SAM, SPM, HRSD, or SecOps.
- ServiceNow Certified Technical Architect or Certified Master Architect preferred.
- Experience supporting federal, state, local, education, defense, or highly regulated environments.
- Experience with Domain-separated instances.
- Experience with CSDM, CMDB health, Discovery, Service Mapping, Event Management, or ITOM Visibility.
- Experience with ServiceNow CSM, customer portals, case management, knowledge management, omnichannel support, and contact center integrations.
- Experience with Now Assist, Virtual Agent, Predictive Intelligence, AI Search, or workflow automation using AI-enabled capabilities.
- Experience with FedRAMP, CJIS, NIST 800-53, CMMC, Section 508, ITIL, ISO 20000, ISO 27001, or similar compliance frameworks.
- Experience supporting proposals, solution pricing, technical volumes, oral presentations, and capture activities.
- ITIL Foundation certification preferred.
Education
- Bachelor’s degree in Information Technology, Computer Science, Engineering, Business, or related field; additional relevant experience may be considered in lieu of degree.
COMPANY DESCRIPTION
Titan Technologies, LLC and our wholly owned subsidiaries, TelaForce, LLC, Titan Facilities, Inc. and Zen Strategics, design, build, integrate, and manage innovative solutions and software applications. Our remarkable people, working collaboratively under a shared vision, have earned a reputation with our customers for delivering results with maximum impact. Sound intriguing? Consider Titan Technologies for the next step in your career journey and be part of an impactful team!
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Get Access To All JobsTips for Finding Titan Technologies Visa Sponsorship Jobs USA
Target roles that align with H-1B specialty occupation standards
Titan Technologies sponsors H-1B visas for roles requiring specialized technical expertise. Focus your applications on software engineering, data science, or systems architecture positions where a directly related degree is a clear requirement, not just a preference.
Highlight your long-term career trajectory, not just current skills
Titan Technologies has invested in Green Card sponsorship, signaling interest in retaining talent long-term. Frame your experience around growth potential and multi-year contributions to stand out as a candidate worth a permanent residence investment.
Apply early if you're on F-1 OPT
Titan Technologies sponsors F-1 OPT, but OPT windows are tight. Start your application process well before your authorization expires to give the company enough runway to evaluate you and initiate any necessary follow-on sponsorship in time.
Check whether your role qualifies for TN status if you're Canadian or Mexican
Titan Technologies sponsors TN visas, which can be a faster path into a tech role than H-1B. Confirm your job title maps cleanly to a recognized TN profession like Computer Systems Analyst or Engineer before applying.
Look for internship or CPT roles as an entry point
Titan Technologies participates in F-1 CPT sponsorship, making it a realistic first employer for international students. Securing a CPT role can position you for full-time sponsorship after graduation if you perform well.
Use a platform that filters by verified sponsorship history
Not every tech company that claims to sponsor visas actually follows through. Migrate Mate surfaces verified sponsors so you can filter by real sponsorship history and find open roles at employers like Titan Technologies with confidence.
Frequently Asked Questions
Does Titan Technologies sponsor H-1B visas?
Yes, Titan Technologies sponsors H-1B visas for qualifying technology roles. The H-1B requires the position to meet specialty occupation standards, meaning a bachelor's degree or higher in a directly related field is typically required. If you're targeting Titan Technologies, focus on roles in software development, engineering, or technical systems where that degree-to-role alignment is clear.
What visa types does Titan Technologies sponsor?
Titan Technologies sponsors a range of visa types including H-1B, TN visa, F-1 OPT, and F-1 CPT for work authorization, as well as EB-2 and EB-3 Green Card categories for permanent residence. This breadth of sponsorship makes it a strong option for international candidates at different stages of their U.S. immigration journey.
Which roles or departments at Titan Technologies are most likely to receive visa sponsorship?
Sponsorship at technology companies like Titan Technologies is most common in technical departments, including software engineering, data and analytics, systems infrastructure, and product development. These roles typically meet H-1B specialty occupation requirements and are also the most likely to be considered for long-term Green Card sponsorship given their strategic importance to the business.
How do I find open visa-sponsored jobs at Titan Technologies?
Migrate Mate lists open roles at verified sponsoring employers, including Titan Technologies, and lets you filter by visa type so you can focus on positions where sponsorship is actually on the table. Browsing through Migrate Mate is the most reliable way to find current openings without wasting time on employers who don't sponsor.
How do I improve my chances of getting sponsored by Titan Technologies?
Tailor your application to demonstrate that your degree directly supports the technical role you're applying for, since this is central to H-1B and Green Card eligibility. If you're on F-1 OPT or CPT, apply early to allow time for the sponsorship process. Emphasizing long-term commitment and specialization signals to Titan Technologies that you're a candidate worth the investment in immigration support.