Business Operations Jobs at Wayfair with Visa Sponsorship
Wayfair's Business Operations roles sit at the intersection of e-commerce logistics, vendor management, and data-driven process improvement. The company has a consistent track record of sponsoring international talent across multiple visa categories for this function, making it a realistic target for sponsored job seekers.
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Get Access To All JobsLocation: Burlington, NJ | Department: Warehouse Operations | Job Type: Full-time | Pay: $26.00 - $28.00
Do you have the business savvy and problem-solving skills necessary to drive continuous improvement at scale? Are you looking to hit the ground running and have an immediate impact in a highly visible role? If so, you are a great fit for the Routing Operations team.
The Transportation Routing is looking to add a Routing Lead to our team. This person will play a key role in planning routes that deliver perfect, cost effective orders at scale for one or more of Wayfair’s first/last mile depots.
What you will do:
- Across all sites (first/last mile) execute daily routing to achieve desired results for customer/supplier experience, speed, and cost
- Use data to drive continuous improvement in core business outcomes: Planned Stops per Route, Cartons per Driver, Transportation Efficiency (Utilization), Scheduled Dwell, In-Window %, Routes Hrs, Cube/driver, On time pickup% and Route Review Timing/hand-off
- Proactively monitor upcoming routes, identifying efficiency opportunities, correcting input defects, and resolving potential violations of customer/supplier experience and operational feasibility
- Plan 1st/Last mile OB truck counts for short term and medium term based on forecasted/actual volume trends
- Primary SME for late/early coverage with ability to answer/resolve FM/LM escalations from peers and partners
- Drive compliance of Routing SOPS to ensure defect free handoffs
- Facilitate local site/carrier feedback to identify trends, change settings, or proactively address local situation (e.g. bridge closure, weather event, carrier training)
- Be a subject matter expert in Routing software (Descartes) to reduce defects and time-spent routing while achieving business objectives
- Provide direct input to Routing + Scheduling technology teams about existing tools and make recommendations for process changes/improvements
Key Competencies for Success:
- Mentors and trains junior team members as opportunities arise; providing resources & feedback as needed
- Within workstreams, builds relationships with cross functional partners to support day to day alignment
- Proactively seeks to find or partners to create new tools that can be utilized to make decisions from existing analysis & be more action oriented
- Bridges the gap between data & process to help scope actionable opportunities
- Identifies & connects with the needed cross functional teams to make workstreams more efficient
- Utilizes all tools available to analyze data from various sources to size opportunities & raises when additional visibility is required
- Identifies gaps/ inconsistencies in solution & identifies resources needed to align leadership
- Utilizes data when providing written updates to peer stakeholder groups, clearly describing key takeaways and findings
Assistance for Individuals with Disabilities
Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accomodations for Applicants form.
Need Technical Assistance?
For more information about applying for a career at Wayfair, visit our FAQ page here.
About Wayfair Inc.
Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.
No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.
Your personal data is processed in accordance with our Candidate Privacy Notice. If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at dataprotectionofficer@wayfair.com.
Location: Burlington, NJ | Department: Warehouse Operations | Job Type: Full-time | Pay: $26.00 - $28.00
Do you have the business savvy and problem-solving skills necessary to drive continuous improvement at scale? Are you looking to hit the ground running and have an immediate impact in a highly visible role? If so, you are a great fit for the Routing Operations team.
The Transportation Routing is looking to add a Routing Lead to our team. This person will play a key role in planning routes that deliver perfect, cost effective orders at scale for one or more of Wayfair’s first/last mile depots.
What you will do:
- Across all sites (first/last mile) execute daily routing to achieve desired results for customer/supplier experience, speed, and cost
- Use data to drive continuous improvement in core business outcomes: Planned Stops per Route, Cartons per Driver, Transportation Efficiency (Utilization), Scheduled Dwell, In-Window %, Routes Hrs, Cube/driver, On time pickup% and Route Review Timing/hand-off
- Proactively monitor upcoming routes, identifying efficiency opportunities, correcting input defects, and resolving potential violations of customer/supplier experience and operational feasibility
- Plan 1st/Last mile OB truck counts for short term and medium term based on forecasted/actual volume trends
- Primary SME for late/early coverage with ability to answer/resolve FM/LM escalations from peers and partners
- Drive compliance of Routing SOPS to ensure defect free handoffs
- Facilitate local site/carrier feedback to identify trends, change settings, or proactively address local situation (e.g. bridge closure, weather event, carrier training)
- Be a subject matter expert in Routing software (Descartes) to reduce defects and time-spent routing while achieving business objectives
- Provide direct input to Routing + Scheduling technology teams about existing tools and make recommendations for process changes/improvements
Key Competencies for Success:
- Mentors and trains junior team members as opportunities arise; providing resources & feedback as needed
- Within workstreams, builds relationships with cross functional partners to support day to day alignment
- Proactively seeks to find or partners to create new tools that can be utilized to make decisions from existing analysis & be more action oriented
- Bridges the gap between data & process to help scope actionable opportunities
- Identifies & connects with the needed cross functional teams to make workstreams more efficient
- Utilizes all tools available to analyze data from various sources to size opportunities & raises when additional visibility is required
- Identifies gaps/ inconsistencies in solution & identifies resources needed to align leadership
- Utilizes data when providing written updates to peer stakeholder groups, clearly describing key takeaways and findings
Assistance for Individuals with Disabilities
Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accomodations for Applicants form.
Need Technical Assistance?
For more information about applying for a career at Wayfair, visit our FAQ page here.
About Wayfair Inc.
Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.
No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.
Your personal data is processed in accordance with our Candidate Privacy Notice. If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at dataprotectionofficer@wayfair.com.
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Get Access To All JobsTips for Finding Business Operations Jobs at Wayfair Jobs
Frame your analytics background for e-commerce operations
Wayfair's Business Operations teams run on supplier data, fulfillment metrics, and category performance. Tailor your resume to show proficiency with tools like SQL, Tableau, or Excel modeling applied to supply chain, vendor, or marketplace contexts specifically.
Target roles aligned with your visa category early
Wayfair sponsors multiple visa types for Business Operations, but not every role maps cleanly to every status. Identify which positions have been filed under your visa category using DOL disclosure data before you apply, so you're not finding out at the offer stage.
Confirm LCA prevailing wage alignment before negotiating
For H-1B and E-3 candidates, Wayfair must file a Labor Condition Application with the DOL certifying your offered wage meets the prevailing wage for the role's location. Knowing the wage level for your job title in Boston prevents surprises during offer negotiation.
Position yourself for cap-exempt timing if already sponsored
If you're transferring an existing H-1B to Wayfair, you're cap-exempt and can start immediately after USCIS receives the petition. This removes lottery risk entirely and lets both parties move on a faster timeline than a cap-subject filing requires.
Use Migrate Mate to filter open Business Operations roles by visa type
Wayfair posts across multiple job boards, but not all listings surface sponsorship details. Use Migrate Mate to filter Wayfair's Business Operations openings by the visa categories you're eligible for, so you're applying to roles where sponsorship is already confirmed.
Prepare for a longer timeline if PERM is part of your path
EB-2 and EB-3 Green Card sponsorship through PERM requires Wayfair to run a supervised recruitment process before DOL approves the application. That process typically adds 12 to 24 months before USCIS even sees your I-140, so start the conversation with your recruiter early.
Business Operations at Wayfair jobs are hiring across the US. Find yours.
Find Business Operations at Wayfair JobsFrequently Asked Questions
Does Wayfair sponsor H-1B visas for Business Operations?
Yes, Wayfair sponsors H-1B visas for Business Operations roles. The process involves Wayfair filing a Labor Condition Application with the DOL and then submitting a Form I-129 petition to USCIS. If you're a new H-1B applicant, you'll need to clear the annual lottery, which runs each spring for an October 1 start date. Transfers from existing H-1B holders skip the lottery entirely.
How do I apply for Business Operations jobs at Wayfair?
Apply directly through Wayfair's careers portal or browse their open Business Operations listings on Migrate Mate, which filters roles by visa sponsorship eligibility. Before applying, confirm the role aligns with your visa category and background in areas like vendor management, supply chain analytics, or category operations, since Wayfair's Business Operations function spans several sub-teams with different hiring profiles.
Which visa types does Wayfair commonly use for Business Operations roles?
Wayfair sponsors a broad range of visa categories for Business Operations, including H-1B, E-3 for Australian citizens, TN for Canadian and Mexican nationals, F-1 OPT and CPT for students currently enrolled or recently graduated, J-1 for exchange visitors, and EB-2 or EB-3 for candidates pursuing permanent residence. The right fit depends on your nationality, degree, and where you are in your immigration timeline.
What qualifications does Wayfair expect for Business Operations roles?
Wayfair's Business Operations positions typically require a bachelor's degree in a field like business, economics, engineering, or a related discipline. Practical experience with data analysis, process improvement, or vendor and supplier management in an e-commerce or retail context is a strong differentiator. For H-1B or E-3 eligibility, the role must qualify as a specialty occupation, meaning the degree requirement must be specific to the job, not just a general preference.
How do I think about timing if I'm on F-1 OPT and targeting Wayfair?
If you're on F-1 OPT, confirm how much authorized work time remains before applying. STEM OPT extensions give graduates in qualifying fields up to 24 additional months, and Wayfair must be enrolled in E-Verify to support that extension. If your OPT window is tight, align your application timeline so a potential H-1B cap filing, with an October 1 start, overlaps with your remaining OPT authorization.
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