Customer Service Jobs at White Cap with Visa Sponsorship
White Cap's Customer Service roles sit at the heart of its distribution and wholesale operations, supporting contractors and job site customers across the country. The company has a history of sponsoring H-1B visas for professional roles, making it a viable target for international candidates with relevant experience in industrial or construction supply environments.
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Get Access To All JobsINTRODUCTION
A position at White Cap isn’t your ordinary job. You’ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities.
The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment.
White Cap is hiring immediately for a Counter Sales Associate!
Do you want a part in helping to Build America? As the leading North American distributor for professional contractors, the White Cap family of brands supplies our nation’s largest construction projects, including stadiums, roads, bridges, highways, residential housing, and more. We are hiring immediately for a Counter Sales Associate!
WHY A CAREER WITH WHITE CAP?
- Comprehensive wellness and financial benefits: White Cap offers excellent benefits, including Medical, Dental, Vision, 401(k) with company match, tuition reimbursement, and more!
- Relax and recharge: We offer a generous time off package, including paid maternity, parental leave, sick time, and vacation time.
- Stability: Since 2020, White Cap has doubled in size and continues to grow.
- Unlimited career potential: White Cap is a stable and growing company offering unlimited career potential.
- Love where you work: White Cap has been certified as a Great Place to Work.
- Inclusive culture: Work in a place that values and celebrates who you are.
COUNTER SALES ASSOCIATE
- Demonstrates exceptional customer service to our walk-in, phone, and will call customers.
- Processes orders, quotes prices, enters orders into the system, and provides order information to customers. Pulls orders as required.
- Communicates product features, benefits, and warranty policy information to customers.
- Demonstrates knowledge of products and their applications (provides technical advice, troubleshoots, and helps resolve customers’ problems).
- Upsells by identifying related products, add-on extensions, and informing customers of product promotions.
- Performs other duties as assigned.
PREFERRED QUALIFICATIONS
- Demonstrated success providing excellent customer service.
- Experience with sales order computer software, preferably Oracle.
- Knowledge of construction and industrial products.
- Spanish language proficiency.
If you’re looking to play a role in building America, consider one of our open opportunities. We can’t wait to meet you.
LOCATION
For Minnesota job seekers:
Pay Range
$19.40-$25.80 Hourly
Minnesota law requires the posting of the salary range for advertised jobs. This range is determined based on market data and internal pay practices to establish a minimum and maximum value for a job. Individual base pay is determined based on a variety of elements including experience, skills, internal equity, and other factors. For additional details on benefits, please review the full job description on White Cap Jobs.
FUNCTIONAL AREA Sales
WORK TYPE On-Site
RECRUITER Crangi, Kelli
REQ ID WCJR-032246
White Cap is an Equal Opportunity Minority/Female/Individuals with Disabilities/Protected Veteran and Affirmative Action Employer. White Cap considers for employment and hires qualified candidates without regard to age, race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law.
INTRODUCTION
A position at White Cap isn’t your ordinary job. You’ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities.
The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment.
White Cap is hiring immediately for a Counter Sales Associate!
Do you want a part in helping to Build America? As the leading North American distributor for professional contractors, the White Cap family of brands supplies our nation’s largest construction projects, including stadiums, roads, bridges, highways, residential housing, and more. We are hiring immediately for a Counter Sales Associate!
WHY A CAREER WITH WHITE CAP?
- Comprehensive wellness and financial benefits: White Cap offers excellent benefits, including Medical, Dental, Vision, 401(k) with company match, tuition reimbursement, and more!
- Relax and recharge: We offer a generous time off package, including paid maternity, parental leave, sick time, and vacation time.
- Stability: Since 2020, White Cap has doubled in size and continues to grow.
- Unlimited career potential: White Cap is a stable and growing company offering unlimited career potential.
- Love where you work: White Cap has been certified as a Great Place to Work.
- Inclusive culture: Work in a place that values and celebrates who you are.
COUNTER SALES ASSOCIATE
- Demonstrates exceptional customer service to our walk-in, phone, and will call customers.
- Processes orders, quotes prices, enters orders into the system, and provides order information to customers. Pulls orders as required.
- Communicates product features, benefits, and warranty policy information to customers.
- Demonstrates knowledge of products and their applications (provides technical advice, troubleshoots, and helps resolve customers’ problems).
- Upsells by identifying related products, add-on extensions, and informing customers of product promotions.
- Performs other duties as assigned.
PREFERRED QUALIFICATIONS
- Demonstrated success providing excellent customer service.
- Experience with sales order computer software, preferably Oracle.
- Knowledge of construction and industrial products.
- Spanish language proficiency.
If you’re looking to play a role in building America, consider one of our open opportunities. We can’t wait to meet you.
LOCATION
For Minnesota job seekers:
Pay Range
$19.40-$25.80 Hourly
Minnesota law requires the posting of the salary range for advertised jobs. This range is determined based on market data and internal pay practices to establish a minimum and maximum value for a job. Individual base pay is determined based on a variety of elements including experience, skills, internal equity, and other factors. For additional details on benefits, please review the full job description on White Cap Jobs.
FUNCTIONAL AREA Sales
WORK TYPE On-Site
RECRUITER Crangi, Kelli
REQ ID WCJR-032246
White Cap is an Equal Opportunity Minority/Female/Individuals with Disabilities/Protected Veteran and Affirmative Action Employer. White Cap considers for employment and hires qualified candidates without regard to age, race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law.
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Get Access To All JobsTips for Finding Customer Service Jobs at White Cap Jobs
Frame your experience around distribution workflows
White Cap serves contractors and construction professionals, so ground your resume in order management, account resolution, and supply chain support rather than generic retail service language. Hiring managers here respond to candidates who understand B2B customer relationships.
Target branch and regional operations roles first
White Cap posts Customer Service openings across regional distribution centers and local branches. Roles tied to specific warehouse or branch locations often have faster hiring cycles and more direct sponsorship decisions than corporate-level positions.
Confirm H-1B sponsorship before your first interview
White Cap's sponsorship activity is concentrated in specific roles and business units. Ask the recruiter directly whether this opening is eligible for H-1B sponsorship before investing time in multiple interview rounds. This avoids late-stage surprises.
Align your start date with H-1B cap timelines
USCIS opens H-1B registrations in March each year, with an October 1 start date if selected. When negotiating your offer, clarify whether White Cap will file in the next cycle and whether premium processing is available to reduce the waiting period.
Use Migrate Mate to filter open Customer Service roles
White Cap regularly lists Customer Service openings across locations. Use Migrate Mate to filter for White Cap positions that are actively accepting visa sponsorship candidates, so you focus your applications where they're most likely to move forward.
Prepare documentation showing specialty occupation eligibility
For Customer Service roles to qualify under the H-1B specialty occupation standard, USCIS expects a direct connection between your degree field and the job duties. Pull your offer letter language and degree transcripts before filing to ensure the role description supports the petition.
Customer Service at White Cap jobs are hiring across the US. Find yours.
Find Customer Service at White Cap JobsFrequently Asked Questions
Does White Cap sponsor H-1B visas for Customer Service?
Yes, White Cap has sponsored H-1B visas for Customer Service roles. Sponsorship availability depends on the specific position, location, and business unit rather than being a company-wide guarantee for every opening. Confirm sponsorship eligibility with the recruiter before your first interview, and ask whether the role has previously supported H-1B petitions.
Which visa types are commonly used for Customer Service roles at White Cap?
The H-1B is the primary work visa used for Customer Service roles at White Cap. Candidates currently on F-1 OPT or STEM OPT can often begin work while an H-1B petition is pending. If you're already in the U.S. on a valid work-authorized status, discuss a cap-exempt transfer option with White Cap's HR team.
How do I apply for Customer Service jobs at White Cap?
Applications go through White Cap's careers portal, where you can filter by role type and location. Migrate Mate also lists White Cap's active Customer Service openings and flags which positions are open to visa sponsorship candidates, making it easier to prioritize applications. Tailor your resume to reflect experience in B2B account management or distribution support, which aligns with White Cap's customer base.
What qualifications does White Cap expect for Customer Service roles?
White Cap typically looks for experience in account management, order processing, or customer-facing roles within wholesale, distribution, or industrial supply. A bachelor's degree in business, supply chain, or a related field strengthens an H-1B application by satisfying USCIS's specialty occupation requirement. Familiarity with ERP systems or contractor-facing service environments is a practical advantage.
How do I plan my timeline when targeting a sponsored role at White Cap?
If you're targeting an H-1B sponsorship, the USCIS registration window opens in March, with a potential start date of October 1 if selected in the lottery. Start your job search at White Cap three to six months before the registration window to allow time for hiring, offer negotiation, and petition preparation. If you're on OPT, confirm your remaining authorized days and whether a STEM extension or cap-gap coverage applies to your situation.
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