Support Associate Jobs at White Cap with Visa Sponsorship
Support Associate roles at White Cap sit at the operational core of a major construction supplies distributor, handling customer service, order management, and branch support. White Cap has sponsored H-1B visas for this function, making it a realistic target for international candidates with the right distribution or customer operations background.
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Get Access To All JobsINTRODUCTION
A position at White Cap isn’t your ordinary job. You’ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities.
The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment.
White Cap is hiring immediately for a Counter Sales Associate!
Do you want a part in helping to Build America? As the leading North American distributor for professional contractors, the White Cap family of brands supplies our nation’s largest construction projects, including stadiums, roads, bridges, highways, residential housing, and more. We are hiring immediately for a Counter Sales Associate!
WHY A CAREER WITH WHITE CAP?
- Comprehensive wellness and financial benefits: White Cap offers excellent benefits, including Medical, Dental, Vision, 401(k) with company match, tuition reimbursement, and more!
- Relax and recharge: We offer a generous time off package, including paid maternity, parental leave, sick time, and vacation time.
- Stability: Since 2020, White Cap has doubled in size and continues to grow.
- Unlimited career potential: White Cap is a stable and growing company offering unlimited career potential.
- Love where you work: White Cap has been certified as a Great Place to Work.
- Inclusive culture: Work in a place that values and celebrates who you are.
COUNTER SALES ASSOCIATE
- Demonstrates exceptional customer service to our walk-in, phone, and will call customers.
- Processes orders, quotes prices, enters orders into the system, and provides order information to customers. Pulls orders as required.
- Communicates product features, benefits, and warranty policy information to customers.
- Demonstrates knowledge of products and their applications (provides technical advice, troubleshoots, and helps resolve customers’ problems).
- Upsells by identifying related products, add-on extensions, and informing customers of product promotions.
- Performs other duties as assigned.
PREFERRED QUALIFICATIONS
- Demonstrated success providing excellent customer service.
- Experience with sales order computer software, preferably Oracle.
- Knowledge of construction and industrial products.
- Spanish language proficiency.
If you’re looking to play a role in building America, consider one of our open opportunities. We can’t wait to meet you.
LOCATION
For Minnesota job seekers:
Pay Range
$19.40-$25.80 Hourly
Minnesota law requires the posting of the salary range for advertised jobs. This range is determined based on market data and internal pay practices to establish a minimum and maximum value for a job. Individual base pay is determined based on a variety of elements including experience, skills, internal equity, and other factors. For additional details on benefits, please review the full job description on White Cap Jobs.
FUNCTIONAL AREA Sales
WORK TYPE On-Site
RECRUITER Crangi, Kelli
REQ ID WCJR-032246
White Cap is an Equal Opportunity Minority/Female/Individuals with Disabilities/Protected Veteran and Affirmative Action Employer. White Cap considers for employment and hires qualified candidates without regard to age, race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law.
INTRODUCTION
A position at White Cap isn’t your ordinary job. You’ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities.
The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment.
White Cap is hiring immediately for a Counter Sales Associate!
Do you want a part in helping to Build America? As the leading North American distributor for professional contractors, the White Cap family of brands supplies our nation’s largest construction projects, including stadiums, roads, bridges, highways, residential housing, and more. We are hiring immediately for a Counter Sales Associate!
WHY A CAREER WITH WHITE CAP?
- Comprehensive wellness and financial benefits: White Cap offers excellent benefits, including Medical, Dental, Vision, 401(k) with company match, tuition reimbursement, and more!
- Relax and recharge: We offer a generous time off package, including paid maternity, parental leave, sick time, and vacation time.
- Stability: Since 2020, White Cap has doubled in size and continues to grow.
- Unlimited career potential: White Cap is a stable and growing company offering unlimited career potential.
- Love where you work: White Cap has been certified as a Great Place to Work.
- Inclusive culture: Work in a place that values and celebrates who you are.
COUNTER SALES ASSOCIATE
- Demonstrates exceptional customer service to our walk-in, phone, and will call customers.
- Processes orders, quotes prices, enters orders into the system, and provides order information to customers. Pulls orders as required.
- Communicates product features, benefits, and warranty policy information to customers.
- Demonstrates knowledge of products and their applications (provides technical advice, troubleshoots, and helps resolve customers’ problems).
- Upsells by identifying related products, add-on extensions, and informing customers of product promotions.
- Performs other duties as assigned.
PREFERRED QUALIFICATIONS
- Demonstrated success providing excellent customer service.
- Experience with sales order computer software, preferably Oracle.
- Knowledge of construction and industrial products.
- Spanish language proficiency.
If you’re looking to play a role in building America, consider one of our open opportunities. We can’t wait to meet you.
LOCATION
For Minnesota job seekers:
Pay Range
$19.40-$25.80 Hourly
Minnesota law requires the posting of the salary range for advertised jobs. This range is determined based on market data and internal pay practices to establish a minimum and maximum value for a job. Individual base pay is determined based on a variety of elements including experience, skills, internal equity, and other factors. For additional details on benefits, please review the full job description on White Cap Jobs.
FUNCTIONAL AREA Sales
WORK TYPE On-Site
RECRUITER Crangi, Kelli
REQ ID WCJR-032246
White Cap is an Equal Opportunity Minority/Female/Individuals with Disabilities/Protected Veteran and Affirmative Action Employer. White Cap considers for employment and hires qualified candidates without regard to age, race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law.
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Get Access To All JobsTips for Finding Support Associate Jobs at White Cap Jobs
Tailor your resume to distribution operations
White Cap hires Support Associates to manage orders, coordinate with branch teams, and resolve customer issues in a wholesale supply environment. Highlight any experience with inventory systems, order processing software, or contractor-facing customer service to align with what their hiring teams are screening for.
Target White Cap's branch-level job postings
White Cap operates hundreds of branch locations across the U.S., and Support Associate openings are posted at the branch level rather than centrally. Search by specific metro areas where construction activity is high, since those branches typically carry more consistent hiring volume.
Confirm H-1B eligibility before your interview
Support Associate roles must qualify as specialty occupations for H-1B sponsorship, which requires a direct connection between your degree and the role. If your background is in supply chain, business operations, or a related field, document that connection clearly before conversations with White Cap's HR team.
Ask about petition timing during the offer stage
USCIS H-1B cap petitions must be filed by early April for an October 1 start date. When White Cap extends an offer, confirm whether they plan to file under the cap or use premium processing, so you can plan your status and start date accordingly.
Use Migrate Mate to find open Support Associate roles
Filtering for visa-sponsoring employers in distribution and wholesale narrows your search significantly. Migrate Mate lets you browse open Support Associate positions at companies like White Cap that have an active H-1B sponsorship track record, saving time you'd otherwise spend researching employer by employer.
Verify your work authorization documents before onboarding
White Cap participates in E-Verify, so your I-9 documentation will be checked electronically at hire. If you're transferring an existing H-1B or starting on OPT, have your approval notices and I-94 record current and accessible before your first day to avoid onboarding delays.
Support Associate at White Cap jobs are hiring across the US. Find yours.
Find Support Associate at White Cap JobsFrequently Asked Questions
Does White Cap sponsor H-1B visas for Support Associates?
Yes, White Cap has sponsored H-1B visas for Support Associate roles. Because this is a cap-subject visa, sponsorship typically aligns with the April filing window and an October 1 start date. You'll need a qualifying degree that connects directly to the role's responsibilities, and White Cap will need to file a Labor Condition Application with the DOL before USCIS petition submission.
How do I apply for Support Associate jobs at White Cap?
Applications go through White Cap's careers portal, where openings are listed by branch location. Because Support Associate roles are hired at the local level, searching by city or region where construction demand is active gives you the best results. Migrate Mate also aggregates White Cap's open Support Associate positions and filters by visa sponsorship history, which streamlines your search considerably.
Which visa types are commonly used for Support Associate roles at White Cap?
The H-1B is the primary visa White Cap has used for this role. If you're currently in the U.S. on F-1 OPT or STEM OPT, that can serve as a bridge while a cap-year H-1B petition is pending. TN status may be an option for Canadian or Mexican nationals if the role maps to a qualifying TN occupation category under USMCA.
What qualifications does White Cap expect for Support Associate roles?
White Cap looks for candidates with experience in customer service, order management, or operational support, ideally within a distribution, wholesale, or construction supply context. Familiarity with ERP or order management systems is a practical advantage. For H-1B eligibility, your bachelor's degree should align with the role, typically in business, supply chain, or a related field.
How long does the H-1B sponsorship process take if White Cap offers me a role?
From offer to H-1B approval, the timeline depends on when in the fiscal year you receive the offer. If you're filing in the regular cap season, expect a lottery in March, petition filing by April, and a start date no earlier than October 1. USCIS premium processing, which White Cap can elect to use, reduces the adjudication window to roughly 15 business days after the petition is accepted.
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