Contact Center Specialist Jobs in Nevada

Position Description: Would you like to have a career with a collaborative, diverse, and dynamic mining company? We have an exciting opportunity for you! Our people division is growing, and we are looking for a Contract Specialist I, with our Supply Chain team. The successful candidate leads the sourcing and contracting cycle for assigned service categories or site departments, including bid development, evaluations, negotiation support, contract execution, and contractor qualification. The role ensures commercial compliance, mitigates risk, contributes to value creation, and supports safe, efficient operational delivery. At Nevada Gold Mines, our vision is to be the world’s most valued gold mining business by finding, developing, and operating the best assets with the best people. We are committed to a safe work environment sending every person home safe and healthy every day and leaving a sustainable legacy on our host communities.

Responsibilities:

• Sourcing:
• Lead the preparation and administration of sourcing events by developing RFP documentation, gathering and analyzing vendor quotes, coordinating purchase orders, and ensuring all activities comply with Supply Chain policies, procedures, and Ariba workflows.
• Partner with Technical Representatives and EH&S Specialists to develop complete bid packages, maintain and verify qualified bidder lists, coordinate bid reviews, and ensure technical, commercial, and safety requirements are accurately reflected and evaluated.
• Review and validate contractor credentials, certifications, and compliance documentation; identify gaps; and support negotiation preparation by gathering commercial data, analyzing bid content, and making recommendations for awards.
• Manage contract changes, including scope updates, Statement of Work (SOW) adjustments, and related records. Ensure that all revisions are properly documented, approved, and aligned with Supply Chain processes and contract governance requirements.

• Organize and facilitate kick-off meetings to ensure alignment on scope, deliverables, timelines, safety expectations, roles, and communication channels. Provide structured documentation and ensure all stakeholders receive the required information.

• Procurement Execution (P2P / Negotiation):

• Create Ariba contract workspace to ensure accurate electronic recording and management of contract documents. Send and validate the contract workspace in SAP.
• Perform spot reviews of invoices in line with contract terms and organizational policies, as applicable.
• Administer, coordinate, and process purchase requisitions (i.e., contracts, purchase orders, etc.) for services. Ensure consistency and compliance with terms and conditions, guidelines, procedures, and signing authorities of the organization.
• Manage activities related to the purchase order lifecycle in SAP, including creating and issuing POs, validating supporting documentation, coordinating approvals, communicating with vendors, and ensuring timely PO closeout.

• Manage contract workspace lifecycle activities in Ariba, including creating and executing contract workspaces, validating supporting documentation, coordinating approvals, communicating with vendors, and ensuring timely contract workspace closeout.

• Compliance, Quality & Process Management:

• Complete the close-out meeting with the contractor and conduct a contractor performance review in coordination with EH&S, Technical, the Contractor Representative, the Contract Specialist, and other relevant stakeholders.
• Ensure completion of vendor demobilization and offboarding.

• Monitor contract validity periods and coordinate contract renewals or extensions to ensure continuity of services and prevent contract expiry.

• Vendor / Supplier Management:

• Coordinate supplier performance, schedule performance meetings, and ensure that suppliers perform according to requirements.

• Liaise closely with the Sourcing and Procurement Department to ensure accurate supplier lead times are being used during inventory analysis.

• General:

• Resolve complex procurement and contractual issues and provide guidance to Buyers as required.
• Identify opportunities to improve sourcing and contracting practices.
• Support the implementation of Outline Agreements (OA’s), oversee the pricing and commercial changes, and support compliance with Barrick policies and procedures and commercial conditions for goods.
• Lead continuous improvement and execution of Barrick’s purchasing strategy, policies, and guidelines regarding material categories and contracts, cost savings, and other performance metrics.

KPIs:

- Contract request to execution cycle time
- Contracts managed in Ariba %
- Electronically sourced %
- PO issued with expired certification
- Contract amendment request to execution cycle time
- Contract Renewal Compliance %
- Contract closeout process completed %
- Spend on Contract %

COMPETENCIES:

- Accuracy
- Dutifulness
- Negotiating
- Planning
- Result-oriented
- Cooperation
- Integrity
- Service-oriented
- Analyzing and forming opinions
- Presenting

Qualifications

- Bachelor’s degree in Business, Supply Chain, Accounting, or related field or equivalent experience
- 3-5 years of directly related contracting & procurement experience or equivalent combination of training and experience
- Experience in the development of RFQ’s and RFP’s
- Experience in negotiations related to contractual conflict resolution.
- Experience with Ariba sourcing and contract management or similar systems
- Proficient in Microsoft Office Suite of software (Word, Excel, PowerPoint, Visio, Outlook).
- SAP / ERP Certification / CIPS / CPM / CPSM preferred

What We Can Offer You

- A comprehensive compensation package including a competitive medical, dental, and vision plan with national provider networks, a 401k retirement plan with employer contribution AND employer match, paid time off, company-sponsored medical clinics, company match share purchase program, and much more!
- Work in a dynamic, collaborative, progressive, and high-performing team.
- Endless opportunities to grow and learn with industry colleagues.
- Access to a variety of career opportunities across the organization.

Nevada Gold Mines is committed to creating a diverse environment and is proud to be an equal opportunity employer.