CPT Technical Support Jobs
Technical Support roles qualify for CPT when your program includes coursework in IT systems, networking, or computer science and the position directly applies those skills. Your DSO must authorize CPT before your start date, and the work must appear on your I-20 as an integral curricular component.
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Get Access To All JobsThe Impact You'll Make
As our new NAM DLS Intern, you will help create smarter tools, resources, and solutions that make it easier for customers and service teams to resolve technical challenges quickly and effectively. Your work will directly contribute to a better support experience while helping shape future service and repair capabilities across North America. This is a hands-on opportunity to apply your technical knowledge in a real-world environment. You will gain exposure to variable frequency drives, control systems, troubleshooting, and repair operations, while working alongside experienced engineers and technical specialists committed to innovation and continuous improvement. If you are curious, eager to learn, and excited about solving technical problems, this internship will provide valuable experience that supports both your professional growth and customer success.
What You’ll Be Doing
- Develop and test customer self-service tools that improve the support experience and help customers resolve issues more quickly.
- Partner with technical support and repair teams to identify customer needs and transform service insights into practical troubleshooting solutions.
- Support the development and enhancement of control systems for the North American repair facility, helping strengthen future service and repair capabilities.
- Build hands-on experience with variable frequency drives, commissioning software, electrical systems, and control technologies used across a wide range of industries.
- Collaborate with engineers and technical specialists to improve troubleshooting processes, technical documentation, and support resources for customers and service teams.
What We're Looking For
- Currently pursuing an Associate’s or Bachelor’s degree in Engineering (electrical preferred), Electronics, or a related technical field.
- Basic knowledge of electrical test equipment, including digital multimeters, oscilloscopes, or similar tools.
- Ability to read and interpret electrical and control schematics.
- Strong analytical, problem-solving, and communication skills, with a proactive approach to learning and working collaboratively in a team environment.
What You'll Get from Us
- We promote from within and support your learning with mentoring, training, and access to global opportunities.
- You’ll have flexibility, autonomy, and support to do your best work while maintaining a healthy work-life balance. Your well-being matters to us.
- We strive to create an inclusive work environment where people of all backgrounds are respected, and valued for who they are.
- The hourly rate for this position ranges from $22 to $26, commensurate with completed school year. Other benefits vary by country and contract, but they’re worth asking about—we think they’re pretty great.
Ready to Make a Difference?
If this role excites you, we’d love to hear from you! to start the conversation and learn more about where your career can go with us.
Our Commitment to Transparency
Salary ranges listed reflect only primary location and currency. For local salary ranges and specific benefits in your preferred hiring location, please ask your Talent Acquisition representative for more information.
The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. Any benefits listed do not promise or guarantee any particular benefit or specific action. They may depend on country or contract specifics and are subject to change at any time without prior notice.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or other protected category.
The Impact You'll Make
As our new NAM DLS Intern, you will help create smarter tools, resources, and solutions that make it easier for customers and service teams to resolve technical challenges quickly and effectively. Your work will directly contribute to a better support experience while helping shape future service and repair capabilities across North America. This is a hands-on opportunity to apply your technical knowledge in a real-world environment. You will gain exposure to variable frequency drives, control systems, troubleshooting, and repair operations, while working alongside experienced engineers and technical specialists committed to innovation and continuous improvement. If you are curious, eager to learn, and excited about solving technical problems, this internship will provide valuable experience that supports both your professional growth and customer success.
What You’ll Be Doing
- Develop and test customer self-service tools that improve the support experience and help customers resolve issues more quickly.
- Partner with technical support and repair teams to identify customer needs and transform service insights into practical troubleshooting solutions.
- Support the development and enhancement of control systems for the North American repair facility, helping strengthen future service and repair capabilities.
- Build hands-on experience with variable frequency drives, commissioning software, electrical systems, and control technologies used across a wide range of industries.
- Collaborate with engineers and technical specialists to improve troubleshooting processes, technical documentation, and support resources for customers and service teams.
What We're Looking For
- Currently pursuing an Associate’s or Bachelor’s degree in Engineering (electrical preferred), Electronics, or a related technical field.
- Basic knowledge of electrical test equipment, including digital multimeters, oscilloscopes, or similar tools.
- Ability to read and interpret electrical and control schematics.
- Strong analytical, problem-solving, and communication skills, with a proactive approach to learning and working collaboratively in a team environment.
What You'll Get from Us
- We promote from within and support your learning with mentoring, training, and access to global opportunities.
- You’ll have flexibility, autonomy, and support to do your best work while maintaining a healthy work-life balance. Your well-being matters to us.
- We strive to create an inclusive work environment where people of all backgrounds are respected, and valued for who they are.
- The hourly rate for this position ranges from $22 to $26, commensurate with completed school year. Other benefits vary by country and contract, but they’re worth asking about—we think they’re pretty great.
Ready to Make a Difference?
If this role excites you, we’d love to hear from you! to start the conversation and learn more about where your career can go with us.
Our Commitment to Transparency
Salary ranges listed reflect only primary location and currency. For local salary ranges and specific benefits in your preferred hiring location, please ask your Talent Acquisition representative for more information.
The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. Any benefits listed do not promise or guarantee any particular benefit or specific action. They may depend on country or contract specifics and are subject to change at any time without prior notice.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or other protected category.
See all 83+ CPT Technical Support Jobs
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Get Access To All JobsTechnical Support CPT: Frequently Asked Questions
Does a Technical Support role qualify as CPT for a computer science or IT program?
Yes, if the duties directly apply skills taught in your program, such as troubleshooting systems, configuring networks, or supporting software environments. Your DSO makes the final determination, so bring the job description to that meeting. Roles that only involve clerical or administrative tasks without a technical component are less likely to receive authorization.
Can I start a Technical Support job before my DSO updates my I-20?
No. You cannot begin CPT employment until the updated I-20 reflecting the authorized employer, start date, and position is in your hands. Starting even one day early is an unauthorized employment violation that can affect your F-1 status and any future OPT authorization. Your employer's HR team should also complete the I-9 only after you present the updated I-20.
How do I find Technical Support employers who understand CPT authorization?
Migrate Mate lets you filter for employers with verified LCA and work-authorization filing history, which signals familiarity with immigration requirements. Companies already enrolled in E-Verify and with documented experience hiring international students are significantly easier to onboard through CPT than employers encountering the process for the first time.
Does part-time CPT in Technical Support affect my OPT eligibility?
Part-time CPT, defined as fewer than 20 hours per week, does not affect your OPT eligibility regardless of how many semesters you use it. Full-time CPT totaling 12 months or more eliminates your post-completion OPT eligibility entirely. If you're considering a full-time Technical Support role through CPT, confirm the cumulative hours with your DSO before accepting.
What happens if my Technical Support CPT employer is acquired or changes its legal name during my authorization period?
A corporate name change or acquisition can invalidate your current CPT authorization because your I-20 lists the specific employer. Notify your DSO immediately and request an updated I-20 reflecting the new legal entity. Working under the old employer name after a legal change constitutes unauthorized employment even if your day-to-day job duties haven't changed.