CPT Technical Support Jobs
Technical Support roles qualify for CPT when your program includes coursework in IT systems, networking, or computer science and the position directly applies those skills. Your DSO must authorize CPT before your start date, and the work must appear on your I-20 as an integral curricular component.
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Get Access To All JobsPosition Title: Technical Operations Support Intern
Department: Operations
Reports To: Operations Manager
FLSA: Non-exempt
GENERAL SUMMARY
Under limited supervision and general guidelines, the Technical Operations Support Intern will aid the Operations team across various tasks between the Service and Shipping & Receiving teams.
ESSENTIAL JOB FUNCTIONS
- Generate and maintain test and device records
- Perform rework, testing and troubleshooting of failed or returned products
- Perform maintenance of new product
- Follow ESD policy & practices
- Complete receipts of returned products, including both medical devices and their accessories on their respective RMAs, Sales Orders, or Purchase Orders according to outline procedures.
- Prepare and complete shipments of products to end users according to outlined procedures.
- Perform duties in a safe, non-hazardous manner in compliance with safety standards within a timely fashion meeting production deadline
- Perform individual tasks as assigned; establish and maintain effective, professional, and respectful work relationships within the department and corporate community
- Maintain professional competence, knowledge, and skills necessary for the satisfactory performance of all assigned responsibilities
OTHER DUTIES AND RESPONSIBILITIES
- Perform additional duties as assigned
PREPARATION, KNOWLEDGE, SKILLS & ABILITIES
- Ability to communicate effectively, both verbally and written.
- Capably perform basic mathematics and calculations.
- Successful at working as part of a team.
- Must be able to perform essential functions and responsibilities independently.
- Consistently meet daily/weekly projects and assigned tasks.
- Basic Microsoft Office skills, specifically Excel.
- Read, understand, and adhere to standard operating procedures and department policies.
Position Title: Technical Operations Support Intern
Department: Operations
Reports To: Operations Manager
FLSA: Non-exempt
GENERAL SUMMARY
Under limited supervision and general guidelines, the Technical Operations Support Intern will aid the Operations team across various tasks between the Service and Shipping & Receiving teams.
ESSENTIAL JOB FUNCTIONS
- Generate and maintain test and device records
- Perform rework, testing and troubleshooting of failed or returned products
- Perform maintenance of new product
- Follow ESD policy & practices
- Complete receipts of returned products, including both medical devices and their accessories on their respective RMAs, Sales Orders, or Purchase Orders according to outline procedures.
- Prepare and complete shipments of products to end users according to outlined procedures.
- Perform duties in a safe, non-hazardous manner in compliance with safety standards within a timely fashion meeting production deadline
- Perform individual tasks as assigned; establish and maintain effective, professional, and respectful work relationships within the department and corporate community
- Maintain professional competence, knowledge, and skills necessary for the satisfactory performance of all assigned responsibilities
OTHER DUTIES AND RESPONSIBILITIES
- Perform additional duties as assigned
PREPARATION, KNOWLEDGE, SKILLS & ABILITIES
- Ability to communicate effectively, both verbally and written.
- Capably perform basic mathematics and calculations.
- Successful at working as part of a team.
- Must be able to perform essential functions and responsibilities independently.
- Consistently meet daily/weekly projects and assigned tasks.
- Basic Microsoft Office skills, specifically Excel.
- Read, understand, and adhere to standard operating procedures and department policies.
See all 48+ CPT Technical Support Jobs
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Get Access To All JobsTechnical Support CPT: Frequently Asked Questions
Does a Technical Support role qualify as CPT for a computer science or IT program?
Yes, if the duties directly apply skills taught in your program, such as troubleshooting systems, configuring networks, or supporting software environments. Your DSO makes the final determination, so bring the job description to that meeting. Roles that only involve clerical or administrative tasks without a technical component are less likely to receive authorization.
Can I start a Technical Support job before my DSO updates my I-20?
No. You cannot begin CPT employment until the updated I-20 reflecting the authorized employer, start date, and position is in your hands. Starting even one day early is an unauthorized employment violation that can affect your F-1 status and any future OPT authorization. Your employer's HR team should also complete the I-9 only after you present the updated I-20.
How do I find Technical Support employers who understand CPT authorization?
Migrate Mate lets you filter for employers with verified LCA and work-authorization filing history, which signals familiarity with immigration requirements. Companies already enrolled in E-Verify and with documented experience hiring international students are significantly easier to onboard through CPT than employers encountering the process for the first time.
Does part-time CPT in Technical Support affect my OPT eligibility?
Part-time CPT, defined as fewer than 20 hours per week, does not affect your OPT eligibility regardless of how many semesters you use it. Full-time CPT totaling 12 months or more eliminates your post-completion OPT eligibility entirely. If you're considering a full-time Technical Support role through CPT, confirm the cumulative hours with your DSO before accepting.
What happens if my Technical Support CPT employer is acquired or changes its legal name during my authorization period?
A corporate name change or acquisition can invalidate your current CPT authorization because your I-20 lists the specific employer. Notify your DSO immediately and request an updated I-20 reflecting the new legal entity. Working under the old employer name after a legal change constitutes unauthorized employment even if your day-to-day job duties haven't changed.